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Senior housing consulting

Senior Living Referral Services

Find the right senior living community solution for you and your loved ones

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Our Advantage

Benefits of Our Senior Living Referral Services

Supporting you and your loved ones

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No-Cost Service

Always Best Care is compensated by our contracted assisted living communities, which means we are happy to provide our senior housing and assisted living referral services at no charge to you

Tailored Solution

We match our clients with the top senior living communities based on individual needs, budget, and geographical preference

Personalized Assistance

We personally escort our clients and their families on a tour of the matched assisted living communities so they can determine which senior housing option is best for them

Senior Communities
We’re Here to Help

Understanding the Senior Living Community Options

The many choices for senior housing can be overwhelming. Some older adults are able to live out their retirement years playing golf and enjoying relatively few health problems. In contrast, others require assistance with their care needs which is often dictated by health and safety concerns.

The information below will provide you with some of the more common options available in today’s senior housing market. For more information, contact your local Always Best Care office today to help you make an educated decision about the right senior living option for you or your loved one.

Assisted Living

What Is Assisted Living?

Assisted living is a type of housing designed for people who need various levels of medical and personal care. Living spaces can be individual rooms, apartments, or shared quarters. Assisted living communities generally provide a home-like setting and are physically designed to promote the resident’s independence. Services are offered to assist residents with daily living. What “assisted living” means depends on both the state and provider in question. Variations in state regulatory definitions are significant and provider variables include everything from care provided to geographic location, organizational size, and structure.

Services Provided by Assisted Living Communities

Assisted living communities typically provide supervision or assistance with activities of daily living (ADLs), coordination of services by outside health care providers, and monitoring of resident activities to help to ensure their health, safety, and well-being. Assistance often includes the administration or supervision of medication, or personal care services. The services offered by assisted living communities vary from facility to facility. Services often include:

  • One to three meals a day
  • Monitoring of medication
  • Personal care, including dressing and bathing
  • Housekeeping and laundry
  • 24-hour emergency care
  • Some medical services
  • Social and recreational activities
  • Medical emergency response
  • Visitation policy
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TESTIMONIALS

“I could not possibly give enough stars for this service. I had a lifesaving experience with Always Best. Everyone from top to bottom were so wonderful and helpful. I called on a Sunday after hours and we had an assessment by Monday. Leslie had us an interview with a top notch care facility by Tuesday. She even took time out of her day to join me on the tour. The caregivers are all wonderful. I can’t say enough good things. They literally saved us. I would not only recommend, I would shout it from the rooftops. You will not find a more dependable, helpful, or caring service.”

Sonya J.
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TESTIMONIALS

“Karla dixon is truly a great person for the community. She is compassionate and very helpful.”

Patricia A.
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“Karla Dixon is an amazing asset to the community and Always Best Care in Burlington, NC.”

Tommy A.
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“I have been able to personally witness Karla at work and her dedication is unmatched! She is excellent.”

Macy L.
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“ABC Senior Services provides great service to our community. And no one exemplifies that service and what it means to be a great caretaker more than Karla Dixon. She is amazing both to work and care alongside.”

Tanner P.
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“Always Best Care is such a blessing to our community. Karla Dixon is an absolute joy to work with. Her empathy and dedication are unmatched. She always goes above and beyond.”

Chandler L.
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TESTIMONIALS

“Karla Dixon is an exceptional Director of Community Relations at Always Best Senior Care Services. She is compassionate, knowledgeable, and truly dedicated to helping seniors and their families navigate the care process with confidence. From the first interaction, Karla demonstrates professionalism, kindness, and genuine concern for each person’s unique needs. She takes the time to listen, answer questions thoroughly, and ensure families feel supported every step of the way. Her communication is outstanding, and she consistently goes above and beyond to connect people with the right resources and quality care. If you’re looking for someone who is trustworthy, caring, and passionate about serving the community, I highly recommend Karla Dixon and the team at Always Best Care Senior Services. Her Commitment to excellence and heartfelt compassion make a lasting difference in the lives of those she serves.”

Bettina H.
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TESTIMONIALS

“I have had the pleasure of working closely with Karla and Stephen. You can tell how much pride they have in their jobs by how much care they show. You know that you’ll always receive the best care with Always Best Care”

Chelsea S.
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TESTIMONIALS

“Mom was always well taken care of, fed, and content when we got home. Paula and Takara went above and beyond our expectations. Always Best Care was easy to make appointments with and followed through on questions we had. Thank you for your care of my mother!”

Anita B.
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“Our family uses Torrie with Always Best Care in Burlington to help take care of my 94 yr old Mom. Torrie is amazing! Mom absolutely loves her!! Torrie is so kind and so good with her. We wish we could have Torrie full time, we would! Very grateful for Torrie! God bless this angel!”

Becky
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TESTIMONIALS

“Karla Dixon, is great to work with and always helpful. Would recommend contacting her for home care needs or referral services for senior living options.”

Jeff G.
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TESTIMONIALS

“I cannot say enough great things about Karla Dixon at Always Best Care. From the very beginning, Karla demonstrated genuine compassion, professionalism, and a deep understanding of what families go through when seeking care for a loved one. She takes the time to truly listen and makes sure every concern is addressed with patience and clarity. Her communication is excellent, and she goes above and beyond to ensure that both clients and their families feel comfortable and confident in the care being provided.”

Shelia H.
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TESTIMONIALS

“Great care and even better communication. The admin team is so helpful and kind, willing to help anyway they can.”

Mattie C.
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TESTIMONIALS

“We have been using Always Best Care in Burlington since October, 2025. Karla Dixon has been a great ally and advocate for us and has always been available to help us have the best experience we can have. She has returned calls on weekends and at night if it means getting an answer or solving a problem. She goes above and beyond and really cares about her clients.”

Chris F.
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TESTIMONIALS

“From the outside looking in, you don’t always see the care, patience, and dedication that goes into what they do—but it’s there every single day. Truly grateful for a team that goes above and beyond, even when no one’s watching.”

AJ D.
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TESTIMONIALS

“Karla Dixon helped my mom with in-home care and eventually, finding an assisted living facility. She and her team were easy to work with, plus she did the hard work for us and found a great fit for my mom (just signed the contract to move in). I recommend using Karla’s services for helping you navigate a trying time.”

Joey W.
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“Karla has been such a great help to the community.”

Ambria V.
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“Karla Dixon is very helpful, friendly, and knowledgeable! Highly recommend!”

Brian M.
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“If you are looking for in home care services for your loved one, Always Best Care is the answer! The dedication received by all staff is unmatched.”

rachel S.
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“Reliable, caring, and professional—Always Best Care is awesome!”

Caleb W.
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“Seeing the care they provide, I’d highly recommend them to any family in need of in home care! Lots of options, flexibility and accommodations made for those that need it!”

Jacob W.
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TESTIMONIALS

“Warren’s Drug Store is so thankful for Karla from Always Best Care and our partnership with that organization! Karla is a great resource for senior care placement and recognizing solutions to best help patients. She goes above and beyond with her time and effort to make sure the patients and family needs are met during an important transitional period. We are blessed to have such a supportive relationship!”

Drew D.
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“5 stars all the way—professional, compassionate, and reliable. You can tell they genuinely care!”

Tanner C.
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“The staff here are compassionate, professional, and truly go above and beyond. You can tell they genuinely care about their clients and their families.”

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Ready To Answer Your Questions

FAQs About Senior Living Referral Services

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There are many choices for seniors to consider when it comes to finding a community that will best fit their needs.

Independent living communities are for adults, generally ages 55 and older, who don’t need assistance with activities of daily living (ADLs), but are looking for a living environment that offers additional support, onsite amenities and socializing opportunities and activities.
A continuing care retirement community (CCRCs) offers multiple options along the continuum of senior living housing and healthcare spectrum. Many CCRCs offer independent living, assisted living, and memory care all on one campus. If care needs change, residents can transition within the community to the proper care setting. In most cases, in-home care is also provided.

Assisted living is a type of housing designed for people who need various levels of medical and personal care. Living spaces can be individual rooms, apartments, or shared quarters.

Residential care communities for the elderly, sometimes referred to as board and care homes, are responsible for providing assisted living services to residents in a homelike and community setting, allowing them to maintain independence while continuing to receive nursing level of care as needed.

Memory care is a type of long-term care geared toward those living with Alzheimer’s disease or another form of progressive-degenerative dementia.

Nursing homes are senior living facilities that offer a high level of medical care. Like assisted living facilities, nursing homes have numerous amenities and help with basic activities. However, they also provide medication management and 24-hour supervision, leading to a more clinical environment as well as the highest level of care for individuals who don’t require hospitalization.

Always Best Care representatives can help match each client’s physical, emotional, and financial needs with the amenities and services of the local communities in your area. This is based on the use of comparative data that can help you determine the best option for you or your loved one.

Always Best Care works closely with the senior living communities in your area to gain extensive knowledge that is used to help seniors and their loved ones make an informed decision about the best option for them. This includes basic rent and care charges, services provided, and availability. Because Always Best Care is compensated by the communities, we provide senior living referral services that are provided at no charge to the client.

The transition into a senior living community can be a daunting task. Your spouse can play a huge role in your well-being. In many cases, especially assisted and independent living, spouses are certainly welcome to join their loved one. If this is something you are considering, it will be important to ask the community you are considering if your spouse is welcome to join you. Also, be sure to ask how costs are allocated for your spouse.

Moving into a senior community is based on when and how you and your family want to transition. While some seniors are more proactive in moving into independent living, others choose to remain home until they have care needs or other requirements that make moving into a senior living community the right decision.

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