It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Liberty, NC is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“Great Company to work for. Flexible hours Excellent communication b/t Staff and their patients. Incentive”
“Always Best is a wonderful employer. They really care about their employees and their clients.”
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“I really enjoy my job at ABC. They are incredibly understanding and flexible with”
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“There's always consistency. The staff is superb ????”
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“Working at ABC has been good not only for me but for the lovely clients”
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“Always best is a great company to work for I really enjoy working for them”
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“I love working for them. Everyone is very friendly and nice”
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“Great place to work. Very flexible. Especially for a college student like myself.”
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“An amazing company to work for. The office staff are wonderful. I love how everyone”
“They made me feel like I could actually do this job without the feeling walking”
“Hello I’m Cierra I’m caregiver working for always best care I enjoy working with the”
“My 93yo mother needed more care than her memory care facility could provide. My long”
“ABC has been helpful on most occasions I have been in assistance. Once or”
“ABC is a great company that cares about their employees. The pay is good”
“Great Company to work for. Flexible hours Excellent communication b/t Staff and their patients. Incentive are great.”
“Always Best is a wonderful employer. They really care about their employees and their clients.”
“I love working for Always Best Care! They're understanding, have a wonderful team in the office that helps make our jobs easier as caregivers! Easy to talk to and communicate. A great atmosphere, fun activities and different things throughout different times that make the work days a little more light and fun!”
“I really enjoy my job at ABC. They are incredibly understanding and flexible with my schedule. They have lots of opportunities to take on extra shifts and earn some additional income.”
“The staff at Always best care always do an amazing job at making the workers feel at home. They have a great staff in office ! Always answering the phone and ready to help .”
“So far this job hasn’t done be no wrong they amazing”
“There's always consistency. The staff is superb ????”
“Great place to work!....Smart and Hard Working group of individuals!”
“I been with this company for Abt a year annd half and I love working for them . They work with you,they care about ur personal life/ problems, really good at matching you with good clients.. i love that you can pick up more hours anytime they are available and we get a text letting us know what town ,time & whats needed done when they have open hours and clients.”
“Working at ABC has been good not only for me but for the lovely clients I have grown to know. Great work environment”
“I work as a caregiver for ABC. The staff is always so friendly. The care coordinators are so amazing and accommodating with my schedule. It's a great place to work if you need flexibility.”
“As a college student, I appreciate working for ABC due to their flexibility in accommodating my academic schedule and their willingness to provide guidance whenever I have questions.”
“Always best is a great company to work for I really enjoy working for them .”
“I have been with ABC for two years and feel grateful for my role there. The staff are friendly, the clients are wonderful, and the work environment is very professional. I would strongly encourage PCAs and CNAs to consider applying for positions at the company.”
“I love working for them. Everyone is very friendly and nice”
“Working with ABC has been a great experience making sure our clients are happy and well and it brings joy to their families taking the stress off of them!”
“Great place to work. Very flexible. Especially for a college student like myself.”
“Always best care is the number one place to work! They are very flexible with your schedule and fit you with the best clients!”
“Always Best Care is a great company to work for! They love their clients and always give them the best care possible!”
“An amazing company to work for. The office staff are wonderful. I love how everyone is in communication with each other so anyone can answer questions or discuss concerns. This has been one of the best companies I’ve worked it.”
“They made me feel like I could actually do this job without the feeling walking into someone’s house a being a total nervous reck because you don’t how someone will react towards you taking care of them.”
“Hello I’m Cierra I’m caregiver working for always best care I enjoy working with the team and able to care for our families”
“My 93yo mother needed more care than her memory care facility could provide. My long search found no availability and long wait lists at skilled nursing facilities within 1 hour of me. One contact recommended Kelly at Always Best Care for help in finding Care Homes. Within a day after initially talking with me about my mom's needs, Kelly found two care homes within 15 minutes of me with a bed available. Kelly went with me to see each home, asking great additional questions that I didn't even know to ask. My mom is now safely in her new care home, I can easily visit with her anytime of day, and for the first time in many months feel less stressed. I highly recommend Kelly and Always Best Care.”
“ABC has been helpful on most occasions I have been in assistance. Once or twice substitute caregivers have not been at all satisfactory but for most part they have. Our regular caregiver, Parecia Boynton, is superb but unfortunately has had serious health problems which have kept her from working. Our current substitute, Comswell Williams, is very good and we like her a lot. She would be a very acceptable regular if Parecia Boynton is not able to return.”
“ABC is a great company that cares about their employees. The pay is good and everyone in the office is extremely helpful. It’s easy to get time off, (just let them know 2 weeks ahead of time). We have monthly in-service & education is offered in person or via zoom. We are given the tools we need to succeed.”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Liberty, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Liberty, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Liberty, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
If you’re looking for wireless earbuds packed with features at a budget-friendly price, you’ve probably encountered the Soundcore Liberty 5 and Liberty 4 NC. Both sets of earbuds come from Anker’s value-driven Soundcore line and offer a similar promise: great performance without breaking the bank. But now that the Liberty 5 are here, is it time to upgrade? Let’s break it down.This article was originally published on May 10, 2025, and this is the first version.What’s it like to use the Liberty 5 co...
If you’re looking for wireless earbuds packed with features at a budget-friendly price, you’ve probably encountered the Soundcore Liberty 5 and Liberty 4 NC. Both sets of earbuds come from Anker’s value-driven Soundcore line and offer a similar promise: great performance without breaking the bank. But now that the Liberty 5 are here, is it time to upgrade? Let’s break it down.
This article was originally published on May 10, 2025, and this is the first version.
The Liberty 5 make a solid first impression with their updated matte finish and a lid that smoothly slides open one-handed. I appreciated the clean look and subtle LED indicator in place of the Liberty 4 NC’s case button. The Liberty 4 NC, on the other hand, uses a boxier flip-top case that’s bulkier but still pocketable. Both earbuds adopt a stem design.
Comfort-wise, the Liberty 5 win thanks to the inclusion of six different ear tip sizes and their featherlight build. Meanwhile, the Liberty 4 NC have four ear tip sizes and an okay fit, but they sit shallower in the ear canal. While not bad by any means, I had to readjust them more often. For gym use or running, the Liberty 5’s snug fit and IP55 rating inspire more confidence than the Liberty 4 NC’s IPX4 water resistance.
The Liberty 5 use pinch controls on the stem of the earbuds.
| Input | Left earbud | Right earbud |
|---|---|---|
| Play/pause, answer call | Play/pause, answer call | |
| Previous track | ||
| Ambient sound, reject call | Ambient sound, reject call |
The Liberty 4 NC use tap controls.
| Single press | Double press | Triple press | Long press | |
|---|---|---|---|---|
| Left earbud | Play / pause, Answer call | Previous track | Decrease volume | Cycle Noise canceling / Ambient modes |
| Right earbud | Play / pause, Answer call | Increase volume | Cycle Noise canceling / Ambient modes |
The Liberty 5 pull ahead in terms of customization. The standout here is the Soundcore app’s Preference Test and HearID sound tuning tools, which tailor the sound based on your hearing profile. You still get the usual suite of 22 EQ presets, an eight-band EQ, firmware updates, and ambient sound controls—just like on the Liberty 4 NC.
However, the Liberty 4 NC aren’t far behind. These also support adaptive ANC, wind reduction, and multipoint connection. I really like the manual ANC levels and the Safe Volume monitor. Still, the Liberty 5 layer on newer features like adaptive sound leakage compensation and offer a more detailed in-app experience overall. If you want more tools to shape your sound and settings, the Liberty 5 deliver.
Connectivity is reliable on both models, but the Liberty 5 feature the latest Bluetooth 5.4 standard versus Bluetooth 5.3 on the Liberty 4 NC. Both support multipoint, LDAC, AAC, and SBC, which means Android and iPhone users get solid wireless performance.
Pairing is straightforward for either set. I had no trouble linking the Liberty 5 to multiple devices, and the same goes for the Liberty 4 NC. In terms of latency, each has a low-latency game mode.
In testing, the Liberty 4 NC outperform the Liberty 5 on pure earbud battery life with ANC enabled—offering up to 9 hours and 53 minutes versus 7 hours and 8 minutes for the Liberty 5. That said, the Liberty 5 make up some ground with faster charging. A 10-minute charge delivers 5 hours of playback, while the Liberty 4 NC offer 4 hours in the same time. Both support Qi wireless charging and USB-C.
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Noise canceling is strong on both, but the Liberty 4 NC hold a slight edge when it comes to overall ANC performance. Our testing shows that the Liberty 4 NC reduce the loudness of external noise by an average of 84%, compared to only 76% for the Liberty 5. In particular, the Liberty 4 NC are better at blocking out low-frequency noise, such as the rumble of an airplane engine. Both earbuds also have a transparency mode, for when you want to stay aware of your surroundings.
The Liberty 5 sound very similar to the Liberty 4 NC out of the box, but most people will prefer the default sound of the Liberty 4 NC. That said, both sets of earbuds provide extensive customization options for the sound quality, so you can tune them to your liking. They also both have a simulated spatial audio feature.
An Overall score of 4.7 means most people will like the way the Liberty 5 sound.
The Liberty 4 NC attain a near perfect score of 4.9.
The Liberty 4 NC score slightly higher overall on the MDAQS scale, with a top-tier 4.9 rating. That includes a 4.9 for Timbre, 4.8 for Immersiveness, and 3.9 for Distortion. The Liberty 5 trail just behind at 4.7 Overall, with a near-identical Timbre score (4.8) but lower marks for Distortion (3.5) and Immersiveness (4.6). These results suggest that most general listeners will enjoy the sound quality of both the Liberty 5 and Liberty 4 NC.
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Looking at frequency response, both earbuds exaggerate the sub-bass and treble regions compared to the SoundGuys Preference Curve. With the 100Hz and 6.4kHz bands adjusted in the custom equalizer, both earbuds can be tuned to a sound that aligns more with my preferences. The Liberty 5 also have a strange dip at 200Hz that can make some fundamental notes in vocals and piano sound quieter than they should.
The Liberty 5 and Liberty 4 NC are both equipped with onboard microphones that work well in a variety of conditions. Take a listen to our simulated microphone demonstrations below and let us know which you think sounds best.
The Liberty 5 have a starting price of $129, whereas the Liberty 4 NC have a starting price of $99. Since the Liberty 4 NC are a few years older, you can likely find them on sale for less than their starting price. That said, you might have a harder time finding availability of the older Liberty 4 NC.
While the Liberty 5 bring some minor upgrades, the Liberty 4 NC are the better value buy. You get almost all the same features and performance of the Liberty 5, but for a fraction of the price, especially if you can find the Liberty 4 NC on sale.
Of course, these aren’t your only earbud options from Anker Soundcore. You should also take a look at the Soundcore Liberty 4 Pro ($129.99 at Amazon). In our Liberty 4 Pro vs Liberty 5 comparison, we found the Liberty 4 Pro are a much better value. If you aren’t sold on Soundcore, make sure to take a look through our list of the best wireless earbuds for under $100.
Fort Bragg Fire and Emergency Services as of 14 August 2013, has received Accredited Agency status with the Commission on Fire Accreditation International (CFAI) for meeting the criteria established through the CFAI’s voluntary self-assessment and accreditation program. The department is one of 185 agencies worldwide and one of 33 agencies within the Department of Defense (DoD) to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence Inc. (CPSE).CFAI is dedi...
Fort Bragg Fire and Emergency Services as of 14 August 2013, has received Accredited Agency status with the Commission on Fire Accreditation International (CFAI) for meeting the criteria established through the CFAI’s voluntary self-assessment and accreditation program. The department is one of 185 agencies worldwide and one of 33 agencies within the Department of Defense (DoD) to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence Inc. (CPSE).
CFAI is dedicated to assisting the fire and emergency service agencies worldwide in achieving excellence through self-assessment and accreditation in order to provide continuous quality improvement and the enhancement of service delivery to their communities. The CFAI process is voluntary and provides an agency with an improvement model to assess their service delivery and performance internally, and then works with a team of peers from other agencies to evaluate their completed self-assessment.
To be recommended for accreditation, a fire department must complete a self assessment of the department. The assessment encompasses 10 major categories which are further divided into 43 criteria with more than 258 performance indicators, ranging from response time benchmarking, training, resource deployment, public education and more. Along with this assessment, the department must also compile a strategic plan and standards of cover.
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