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It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.

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Home Care In Plano, TX

Home Care Plano, TX

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Plano High School and Gymnasium - Texas State Historical Marker gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Plano, TX is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Plano, TX

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“Great place to work for. Great Boss and Ladies in Office. Been working for almost 4yrs in September this year. They help out when ask.”

Tiffany W.
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TESTIMONIALS

“I was blessed to find this job two weeks ago. I have met wonderful people during my tenure here so far. All of the staff has been welcoming and truly make me feel like family. I have never felt more appreciated. This is a five star company!!”

Sylvia B.
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TESTIMONIALS

“We were so happy with Always Best Care. They took great car of my parents for over 2 years. Very professional care givers. The staff loves working for the company and the owner takes great care of them. If ever needed we would use their services again.”

Mary L.
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TESTIMONIALS

“Everyone in their office is knowledgeable and have gone above and beyond to answer all of my questions. They definitely have the heart for caring for the elderly and experts in placement.”

Wendy O.
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TESTIMONIALS

“Great environment for growth and great team!”

Neeva S.
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TESTIMONIALS

“I have been with the company like almost 3years but the staff is wonderful n caring they go out and beyond for there clients .”

Nakia B.
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TESTIMONIALS

“I love Always Best Care they are an awesome company to work for, The name speaks for itself because always we give the best care for each of our patients...I love the staffs and the patients I have been working for Always Best Care 5 years and not one regret. ????”

Huldah S.
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“Great service”

Patrice B.
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TESTIMONIALS

“Dear Mr. Gardner, I am writing to express my gratitude for the commitment and service of your employee, Shameka Kelly. Through your agency, Ms. Kelly was connected to our family to serve as a caregiver for my sister Victoria who was in the late states of ALS/Lou Gehrigs disease and required 24-hr. care at home. Shameka served as full-time caregiver under the direction of Victorias husband Ron, who was able to keep my sister at home until her passing this past March. This catastrophic and incurable disease rendered my sister completely paralyzed wheelchair bound, unable to speak, bathe, eat or even lift a finger to do anything for herself. Shameka did what most caregivers would not or simply could not do because of the stamina and patience required to care for Victoria. Before Shameka, we hired a multitude of caregivers who came and went sometimes only after one day because of how strenuous and taxing being a caregiver to my sister was. Day after day, Shameka arrived for the job with a smile on her face and the patience and commitment to go with it. My sister Victoria grew to love Shameka, as we all have. It was a great comfort to us because we knew that if Shameka was on duty, my sister was in good hands. Shamekas character, integrity, humor, honesty and professionalism are beyond reproach. She is an extremely caring individual who is always upbeat, optimistic, and patient. She was an answer to prayer for our family and became more than a caregiver she became part of our family. She has my highest recommendation for any task or client that may be placed before her. And we will be forever grateful. Kindest regards, Pamela Meek North Richland Hills, TX”

Pamela M.
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TESTIMONIALS

“Everyone is so loving and caring not just the client but the whole family...as well as their staff...it is just the one to choose... Always best care. Means always you get the best..and they are it.”

Rebekah A.
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TESTIMONIALS

“Always Best Care provides a needed service, not just to elderly clients but to their families as well. When you need someone to sit with your ailing relative, call Always Best Care. They will work with you to provide the service you need at a price that you can afford. Their caregivers are experienced and will treat your family as though they were "their" family member. Don't miss going to work or have anxiety attacks because you need someone to care for your parents, take them to their medical appointments, or simply spend a few hours during the day making sure that they are safe, fed, groomed, had their meds, and maybe even have someone to play a little chess with. Call Always Best Care!! They are awe-some!”

J L.
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TESTIMONIALS

“Best place to work. My coworkers are caring, compassionate and ready to step in at any moment to help. It's not a job when you love what you do. It's a calling.”

Sherry T.
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TESTIMONIALS

“Great Staff with Great Hearts... Always Best Care Senior Services”

Rosemarie L.
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TESTIMONIALS

“Everyone is so loving and caring not just the client but the whole family...as well as their staff...it is just the one to choose... Always best care. Means always you get the best..and they are it.”

rebekah A.
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TESTIMONIALS

“Great Staff with Great Hearts... Always Best Care Senior Services”

Marcus G.
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TESTIMONIALS

“Always Best Care provides a needed service, not just to elderly clients but to their families as well. When you need someone to sit with your ailing relative, call Always Best Care. They will work with you to provide the service you need at a price that you can afford. Their caregivers are experienced and will treat your family as though they were "their" family member. Don't miss going to work or have anxiety attacks because you need someone to care for your parents, take them to their medical appointments, or simply spend a few hours during the day making sure that they are safe, fed, groomed, had their meds, and maybe even have someone to play a little chess with. Call Always Best Care!! They are awe-some!”

J L.

What is Non-Medical Senior Care in Plano, TX?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Plano, TX

Types of Elderly Care in Plano, TX

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Plano, TX
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Plano, TX
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Bob Woodruff Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Plano, TX
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local The Capital Grille or visit Downtown Plano, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Plano, TX

Benefits of Home Care in Plano, TX

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Plano, TX, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Plano, TX

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your TX's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Plano, TX

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Plano, TX understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Plano, TX

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Plano, TX

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Juniper Village at Spring Creek
  • Sunrise of Plano
  • The Waterford at Plano
  • Silvermark Memory Care
  • ALLEGRO ASSISTED LIVING SERVICES
  • DaySpring Senior Living
Home Care Plano, TX

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Plano, TX

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Plano, TX 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Plano, TX

Latest News in Plano, TX

What To Know Before The Texas Forever Fest Hits Plano

From the piney woods of East Texas to the rugged canyons of the Panhandle, from the shores of the Gulf to the heart of the Hill Country, our great state is as vast as it is vibrant. Now it’s time to celebrate it in true Texas fashion — with a party as bold and welcoming as the Lone Star State itself.Get ready for a free, all-ages event packed with live music, entertainment, activities, delicious food, refreshing drinks and a marketplace of local vendors — all inspired by the rich culture and diverse ...

From the piney woods of East Texas to the rugged canyons of the Panhandle, from the shores of the Gulf to the heart of the Hill Country, our great state is as vast as it is vibrant. Now it’s time to celebrate it in true Texas fashion — with a party as bold and welcoming as the Lone Star State itself.

Get ready for a free, all-ages event packed with live music, entertainment, activities, delicious food, refreshing drinks and a marketplace of local vendors — all inspired by the rich culture and diverse traditions that make our state one of a kind. It’s almost time for the Texas Forever Fest.

Here’s what to know before you go:

The Details

When: March 22, 2025 | 11 a.m. - 6 p.m. Where: Haggard Park | 901 E 15th St, Plano Parking: Map | Haggard Park offers ample free parking in its large lot, located near the Interurban Railway Museum and Downtown Plano DART Station.

The Entertainment: Who’s Performing

Last year, performers like Kaitlin Butts and Wade Bowen took the stage for out-of-this-world performances. This year, the entertainment is set to be just as incredible. Here's the music lineup:

11 a.m.Austin Akins 12 p.m. — Mariachi Fuzion 1:30 p.m. The Peterson Brothers 3 p.m. Shaylen 4:30 p.m. Aaron Watson

The Food: What To Eat (And Drink)

Prepare for a feast, y’all! Texas Forever Fest is bringing an irresistible lineup of food vendors alongside your favorite downtown Plano spots. From sizzling savory bites to decadent sweet treats, there’s something to satisfy every craving. Here’s a taste of the deliciousness waiting for you at the festival:

In addition, more than ten Texas distilleries will gather to pour their finest whiskeys for you to taste, discover and celebrate. Purchase tickets for the Spirits of Texas Tasting at Plano Texas Forever Fest.

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Music lineup, street closures announced for Plano’s Texas Forever Fest

Haggard Park will once again host Texas Forever Fest, an annual event that aims to celebrate all things Texas.The city of Plano announced the music lineup and street closures for the festival March 22.The lineup includes:Additionally, to accommodate the festival, several streets...

Haggard Park will once again host Texas Forever Fest, an annual event that aims to celebrate all things Texas.

The city of Plano announced the music lineup and street closures for the festival March 22.

The lineup includes:

Additionally, to accommodate the festival, several streets will close for the event. All H Avenue lanes from 15th Street to 16th Street will be closed. All 16th Street lanes from H Avenue to I Avenue will be closed. The far-right westbound lane on 15th Street will also be closed.

The details

Haggard Park is located at 901 E. 15th St. and the event will be held from 11 a.m.-6 p.m. March 22. Admission to the event is free.

Additionally, the event will feature the Spirits of Texas Tasting, a whiskey tasting event for attendees 21 and over and the only ticketed portion of the festival. More than 10 distilleries from across the state will be at the tasting.

Plano Special Events Supervisor Natalie Walker said the event is expected to bring between 15,000 and 20,000 attendees.

What to expect

Along with music, the event will feature a family zone sponsored by H-E-B, a vendor market, photo opportunities, mechanical bull, obstacle course, bounce houses and a rolling roper, a machine that simulates calf roping.

Other activities include a wild west magician, beer from Texas brewers and a balloon trailer from Children’s Health.

The backstory

The first Texas Forever Fest was held in 2022. The festival is loosely related to Texas Independence Days, Walker said, adding that it is a celebration of the state’s past while also looking toward the future.

What else?

Several food and drink vendors will be on site, including Ye Ole Butcher Shop, Pecos Pete and Twin Stacks BBQ.

Other food vendors include:

Quote of note

“Texas has so many different cultures, we plan this event to reach everyone in the community and celebrate our great state,” Walker said in an email.

Features Reporter

Dustin is a features reporter, and covers businesses and restaurants in Collin and Dallas counties. He joined Community Impact in June 2023 and previously covered the cities of Wylie, Sachse, Murphy and Princeton.

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Weather Today in Plano, TX

Type at least three characters to start auto complete. Recently searched locations will be displayed if there is no search query. The first option will be automatically selected. Use up and down arrows to change selection. Use escape to clear.Search City or Zip CodePlano, TXAs of 11:09 am CDT76°CloudyDay 83° • Night 67°...

Type at least three characters to start auto complete. Recently searched locations will be displayed if there is no search query. The first option will be automatically selected. Use up and down arrows to change selection. Use escape to clear.Search City or Zip Code

Plano, TX

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Occam Health Services Announces Expansion to Plano, TX Area

Occam Health Services, LLC today announced its new facilities expansion in Plano, Texas, adding to the company’s nationwide corporate footprint. The move demonstrates the company’s impressive growth and commitment to expanding its portfolio of highly innovative client programs. The new space, located at 6200 Tennyson Parkway, Plano, Texas, will increase the company’s ability to elevate patient support with...

Occam Health Services, LLC today announced its new facilities expansion in Plano, Texas, adding to the company’s nationwide corporate footprint. The move demonstrates the company’s impressive growth and commitment to expanding its portfolio of highly innovative client programs. The new space, located at 6200 Tennyson Parkway, Plano, Texas, will increase the company’s ability to elevate patient support with a more intelligent approach, advanced technology and patient access expertise.

“To best support our growing client base, the Plano facility will become our new flagship patient contact center,” said Stephen King, President & CEO at Occam Health. “This new facility will provide us additional opportunities to support our talented team members by creating space for career development and collaboration to ensure best-in-class support for our clients’ patients and healthcare providers.”

Occam Health Services believes healthcare is fundamentally about people. As systems grow more complex, patients deserve simple, effective pathways to the treatments they need. Inspired by Occam’s Razor—the idea that the simplest solution is often the best—Occam cuts through healthcare complexity to deliver streamlined access and better outcomes. The company’s journey began with a vision to transform patient support through the perfect blend of innovative technology and human expertise. That vision led to Cloud Script™, a purpose-built platform designed to work seamlessly with a team of industry veterans who understand the human side of healthcare.

Cloud Script™ stands apart from other hub service technology platforms. Unlike systems modified from generic CRMs, Cloud Script™ was designed from first principles to address the unique challenges of specialty patient support. The fundamental difference enables Faster Patient Access, Seamless Ecosystem Integration, Intelligent Automation, Cost Efficiency, Adaptive Patient Engagement, and Real-Time Analytics.

Today’s announcement of the company’s expansion underscores the ongoing success of this mission.

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Texas AG opens investigation into East Plano Islamic Center development

Attorney General Ken Paxton said he's opened an investigation into a proposed development meant to accommodate the North Texas Muslim community, claiming potential violations of the state’s consumer protection laws.The East Plano Islamic Center, one of the largest mosques in the area, is planning the development in Josephine, Texas, roughly 40 miles northeast of Dallas. Paxton issued a Civil Investigative Demand into the corporate entity involved with the project, Community Capital Partners."Under my watch, there wil...

Attorney General Ken Paxton said he's opened an investigation into a proposed development meant to accommodate the North Texas Muslim community, claiming potential violations of the state’s consumer protection laws.

The East Plano Islamic Center, one of the largest mosques in the area, is planning the development in Josephine, Texas, roughly 40 miles northeast of Dallas. Paxton issued a Civil Investigative Demand into the corporate entity involved with the project, Community Capital Partners.

"Under my watch, there will be zero tolerance for any person or entity that breaks Texas law,” said Paxton. “My office has an open and ongoing investigation into EPIC City, which has raised a number of concerns, and this CID will help ensure that any potential violation of state law is uncovered.”

It’s not clear what provisions the proposed development is accused of violating.

It comes after Gov. Greg Abbott announced on X “a dozen state agencies are looking into” the East Plano Islamic Center’s proposed 402-acre development, which he alleged had “serious legal issues.” The governor did not provide evidence of his claim.

Abbott also referred to "foreign adversaries” in his tweet, but did not elaborate.

KERA News reached out to his office for clarity on both claims.

The proposed EPIC compound in Collin Co. has serious legal issues.A dozen state agencies are investigating it, the Attorney General will look into it, and legislators are considering laws to restrict it, as well as laws to prevent foreign adversaries from buying land in Texas.

— Greg Abbott (@GregAbbott_TX) March 25, 2025

The project, referred to as "EPIC City," includes a new mosque, more than 1,000 single and multi-family homes, a K-12 faith-based school, senior housing, an outreach center, commercial developments, sports facilities, and a community college.

Imran Chaudhary, President of Community Capital Partners said in a statement to KERA News the company will work with Paxton as the investigation is ongoing.

“We understand that there has been a lot of rumor-milling and misinformation circulated by many who are uniformed," Chaudhary said. "We look forward to working with the Attorney General to ensure that we are in legal compliance every step of the way and educating the broader community about our project.“

State Rep. Jeff Leach, R-Plano, also sent a letter to Paxton asking to look into the project, worried it may include “elements of Sharia Law” and would be a violation of state law.

Leach speculated the project could violate House Bill 45, a law passed in 2017 that prohibits the use of any foreign law in the state’s courts.

The Islamic center posted a video last month highlighting the proposed development which spread across social media, immediately getting bombarded with negative comments online from users including Abbott.

Abbott accused the project in February of promoting “Sharia cities” – referring to a body of religious laws forming part of the Islamic traditions, which itself has been the target of conservative legislators across the country.

The governor and other commenters called it the start of a "no-go zone," implying without evidence non-Muslim people wouldn’t be allowed to enter.

To be clear, Sharia law is not allowed in Texas.Nor are Sharia cities. Nor are “no go zones“ which this project seems to imply.Bottom line. The project as proposed in the video is not allowed in Texas. https://t.co/5Sw5VdXD31

— Greg Abbott (@GregAbbott_TX) February 24, 2025

East Plano Islamic Center responded Abbott on X, saying its vision is to build a diverse community open to all ethnic and religious backgrounds.

“It should go without saying that our community, like any other in this great state, will follow all local, state and federal laws,” the post read. “We would love for you to see the site and learn about our project over some Hutchins BBQ.”

In an interview last year, Yasir Qadhi, a resident scholar at the Plano mosque and one of the people involved in the project planning, said the idea for EPIC City came as the Muslim population continues to grow in the region.

We need more space, and there are people coming from across the country,” Qadhi said. “Dallas is now known to be a hub of people of our faith, coming not just to the city, but specifically to our mosque.

Qadhi emphasized this project is not exclusive to the Muslim community – anyone is welcome.

“It’s an open community,” Qadhi said. “Anybody can come in. We're welcoming people of all backgrounds and diversity and we're offering them facilities that we think would be very, very useful.”

The EPIC City developments are in unincorporated areas of Josephine, a nearly two-square-mile city between Collin and Hunt counties growing rapidly in recent years. In 2023, the population grew by nearly 5,000 people – a 234% increase in the course of three years.

Those numbers could increase even more with the help of EPIC City – the first 450 plots sold out within days of its announcements on the mosque’s website, Qadhi said.

“The demand to move to our community is so high from across the country that we envision that demand would remain even if we created another parallel community,” he said.

Qadhi also said there’s no external funding for any of the planned construction. Instead, people are purchasing shares to own a plot of land for future homes. In those purchases, there’s a charge to help fund the construction of other buildings, like the mosque and school, he said

Qadhi said they want to showcase the best of being Muslim Americans.

“We are a very family-centered and community-centered faith,” Qadhi said. “We strongly feel that by coming together and by living our faith in this great land, we are exemplifying the American dream. And we are going to contribute back not only to ourselves and our families, but to the greater public around us. And that's what it means to be to be a part of this society.”

Penelope Rivera is KERA's breaking news reporter. Got a tip? Email Penelope Rivera at [email protected].

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