It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Morris Ice House gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Richardson, TX is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“I was blessed to find this job two weeks ago. I have met wonderful people”
“We were so happy with Always Best Care. They took great car of my parents”
“Everyone in their office is knowledgeable and have gone above and beyond to answer all”
“Great environment for growth and great team!”
“I have been with the company like almost 3years but the staff is wonderful n”
“I love Always Best Care they are an awesome company to work for, The name”
“Great service”
“Dear Mr. Gardner, I am writing to express my gratitude for the commitment and service”
“Everyone is so loving and caring not just the client but the whole family...as well”
“Always Best Care provides a needed service, not just to elderly clients but to their”
“Best place to work. My coworkers are caring, compassionate and ready to step in at”
“Great Staff with Great Hearts... Always Best Care Senior Services”
“Everyone is so loving and caring not just the client but the whole family...as well”
“Great Staff with Great Hearts... Always Best Care Senior Services”
“Always Best Care provides a needed service, not just to elderly clients but to their”
“I was blessed to find this job two weeks ago. I have met wonderful people during my tenure here so far. All of the staff has been welcoming and truly make me feel like family. I have never felt more appreciated. This is a five star company!!”
“We were so happy with Always Best Care. They took great car of my parents for over 2 years. Very professional care givers. The staff loves working for the company and the owner takes great care of them. If ever needed we would use their services again.”
“Everyone in their office is knowledgeable and have gone above and beyond to answer all of my questions. They definitely have the heart for caring for the elderly and experts in placement.”
“Great environment for growth and great team!”
“I have been with the company like almost 3years but the staff is wonderful n caring they go out and beyond for there clients .”
“I love Always Best Care they are an awesome company to work for, The name speaks for itself because always we give the best care for each of our patients...I love the staffs and the patients I have been working for Always Best Care 5 years and not one regret. ????”
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“Dear Mr. Gardner, I am writing to express my gratitude for the commitment and service of your employee, Shameka Kelly. Through your agency, Ms. Kelly was connected to our family to serve as a caregiver for my sister Victoria who was in the late states of ALS/Lou Gehrigs disease and required 24-hr. care at home. Shameka served as full-time caregiver under the direction of Victorias husband Ron, who was able to keep my sister at home until her passing this past March. This catastrophic and incurable disease rendered my sister completely paralyzed wheelchair bound, unable to speak, bathe, eat or even lift a finger to do anything for herself. Shameka did what most caregivers would not or simply could not do because of the stamina and patience required to care for Victoria. Before Shameka, we hired a multitude of caregivers who came and went sometimes only after one day because of how strenuous and taxing being a caregiver to my sister was. Day after day, Shameka arrived for the job with a smile on her face and the patience and commitment to go with it. My sister Victoria grew to love Shameka, as we all have. It was a great comfort to us because we knew that if Shameka was on duty, my sister was in good hands. Shamekas character, integrity, humor, honesty and professionalism are beyond reproach. She is an extremely caring individual who is always upbeat, optimistic, and patient. She was an answer to prayer for our family and became more than a caregiver she became part of our family. She has my highest recommendation for any task or client that may be placed before her. And we will be forever grateful. Kindest regards, Pamela Meek North Richland Hills, TX”
“Everyone is so loving and caring not just the client but the whole family...as well as their staff...it is just the one to choose... Always best care. Means always you get the best..and they are it.”
“Always Best Care provides a needed service, not just to elderly clients but to their families as well. When you need someone to sit with your ailing relative, call Always Best Care. They will work with you to provide the service you need at a price that you can afford. Their caregivers are experienced and will treat your family as though they were "their" family member. Don't miss going to work or have anxiety attacks because you need someone to care for your parents, take them to their medical appointments, or simply spend a few hours during the day making sure that they are safe, fed, groomed, had their meds, and maybe even have someone to play a little chess with. Call Always Best Care!! They are awe-some!”
“Best place to work. My coworkers are caring, compassionate and ready to step in at any moment to help. It's not a job when you love what you do. It's a calling.”
“Great Staff with Great Hearts... Always Best Care Senior Services”
“Everyone is so loving and caring not just the client but the whole family...as well as their staff...it is just the one to choose... Always best care. Means always you get the best..and they are it.”
“Great Staff with Great Hearts... Always Best Care Senior Services”
“Always Best Care provides a needed service, not just to elderly clients but to their families as well. When you need someone to sit with your ailing relative, call Always Best Care. They will work with you to provide the service you need at a price that you can afford. Their caregivers are experienced and will treat your family as though they were "their" family member. Don't miss going to work or have anxiety attacks because you need someone to care for your parents, take them to their medical appointments, or simply spend a few hours during the day making sure that they are safe, fed, groomed, had their meds, and maybe even have someone to play a little chess with. Call Always Best Care!! They are awe-some!”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Cottonwood Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Texas or visit Breckinridge Park, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Richardson, TX, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Richardson, TX understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Richardson, TX 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
PREVIOUS COVERAGE: Boil water notice: Still waiting for water test resultsRichardson boil water notice remains in place as the city waits for water test results. This comes after a technology malfunction in a water tank.The BriefRichardson, TX - The water in Richardson is now safe to drink.City officials gave the all-clear after getting lab results from water t...
Richardson boil water notice remains in place as the city waits for water test results. This comes after a technology malfunction in a water tank.
Richardson, TX - The water in Richardson is now safe to drink.
City officials gave the all-clear after getting lab results from water testing on Friday afternoon.
The boil notice was issued on Wednesday after a water tower lost all pressure, causing equipment failure and a drop in water pressure. This drop raised concerns about unsafe bacteria, creating health risks for residents.
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Thousands of Richardson residents will need to continue boiling their water for at least a little longer.
"Around mid-afternoon, we began to get complaints from residents and other users about the water pressure. That prompted us to investigate our distribution system. We discovered that a telemetry sensor in the Holly water tower had malfunctioned and was not sending information back to our monitoring stations," said City Manager Don Magner. "The water in that tower had dropped completely, even though the sensor was still reporting it at 10 feet."
The notice affected about 17,000 homes and businesses within the area bounded by Coit Road, Arapaho Road, U.S. Highway 75, and Spring Valley Road.
Five schools that closed Thursday also reopened Friday with restrictions. Water fountains were not in use, and students received cold meals, city officials said. The affected schools were Arapaho Classical Magnet, Dover Elementary, Heights Elementary, Richardson West Junior High, and Richardson High School.
The city distributed bottled water while the boil notice was in effect. Some of that bottled water had a "best used by" date of March 2024.
"The water was donated by the North Texas Food Bank, which has assured the city the water remains safe for consumption, stating there are no health concerns associated with drinking bottled water past its printed date," the city said in a statement.
Richardson said it will stop distributing those bottles. Anyone who would like a replacement package can pick one up from the water distribution center.
A boil water notice in Richardson was expected to stretch into Friday as the city awaited results of tests on the water supply, while Richardson ISD planned to reopen schools that were closed Thursday.The boil water notice, issued Wednesday evening, affects almost 17,000 customers in the southwest portion of Richardson and prompted five ...
A boil water notice in Richardson was expected to stretch into Friday as the city awaited results of tests on the water supply, while Richardson ISD planned to reopen schools that were closed Thursday.
The boil water notice, issued Wednesday evening, affects almost 17,000 customers in the southwest portion of Richardson and prompted five Richardson ISD schools to close Thursday, though the district said the schools would be open Friday.
City Manager Don Magner said the earliest that the boil water notice can be lifted is around midmorning Friday, when the city is expected to receive test results from the Texas Commission on Environmental Quality on the affected water towers.
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Magner said the city’s Holly Water Tower, between Mimosa Drive and Dogwood Drive in Richardson’s 767 water distribution zone, dropped in pressure to 0 PSI for about five minutes Wednesday, while two others in the same zone lost pressure but did not reach 0 PSI.
Magner said a dip in pressure raises concerns that bacteria could form in the water. He said the city is testing the water to make sure that it is still within TCEQ standards and that bacteria did not form during the brief dip in pressure.
The city is handing out bottled water free to residents at the Heights Recreation Center, at 711 West Arapaho Road. Magner said the city handed out about 1,000 cases of bottled water in about 90 minutes Wednesday night.
Water distribution was scheduled until 10 p.m. Thursday, with Friday hours from 7 a.m. to 10 p.m., as long as the boil water notice is still active.
Magner said the city has been buying water from grocery stores and warehouse clubs andor receiving donations from local nonprofit organizations. While water handouts went slower Thursday than Wednesday night, he said Richardson is still stocking up on bottled water to ensure all residents can get the water they need free of charge.
By about midmorning Thursday, a steady line of cars had formed in the parking lot of the recreation center. As they pulled around, city workers in yellow vests loaded a case of water into the trunk of each car.
The number of cars in line varied from as many as a dozen at a time to sometimes as few as two or three.
Brian O’Connor, 67, said he heard about the boil notice from a neighbor Wednesday night. He was able to boil a couple of gallons of water to use overnight.
He said Thursday morning, he went to Walmart to buy bottled water and found the store sold out. O’Connor then learned the city was handing out water, which he said was “awesome.”
“I can only compliment them,” O’Connor said of the city’s reaction to the situation. “They reacted very, very quickly. I love the city, and I think they’re doing a good job, and this just helps out.”
Magner said residents can follow the city’s social media pages or check the city’s website, cor.net, to receive updates on the situation.
“Our main goal right now is to make sure that every resident can receive the information about this,” Magner said.
Richardson ISD said in a statement Thursday afternoon that the district plans to operate normally on Friday with precautions in place should the boil notice still be active.
The statement said the five schools closed Thursday — Arapaho Classical Magnet, Dover Elementary School, Heights Elementary School, Richardson West Junior High and Richardson High School — will cover water fountains and bottle refill stations, provide students and staff with bottled water and serve cold breakfast and lunches in cafeterias that do not require water to cook.
Richardson ISD said hand sanitizer would be available outside restrooms and around schools.
For residents in the affected area, the city advised boiling water prior to using it, including before drinking, cooking or making ice. Richardson’s website says it is OK to use the water for bathing or washing hands, as long as soap is used “vigorously” for a 20-second period during handwashing and as long as the water is not ingested while bathing.
Restaurants in the affected area can operate as long as they take the proper precautions to disinfect the water, according to the city’s website.
Magner said the city will conduct an investigation into the pressure drop and look for ways to prevent the situation from happening again.
CORRECTION, 5:30 p.m., Nov. 7, 2024: An earlier version of this story misstated the area of Richardson affected by the boil water notice. The affected area is in the southwest portion of the city.
Richardson says a boil water notice in place since Wednesday has been lifted, and water quality has returned to normal.The city issued a boil water notice to residents on the southwest side after an equipment malfunction on Wednesday caused a drop in the water pressure in the 767 water zone. According to a news release, the malfunction went undetected because the telemetry equipment failed to notify operators, and the water pressure ultimately fell to zero.City crews collected water samples from the impacted area overnight Wedn...
Richardson says a boil water notice in place since Wednesday has been lifted, and water quality has returned to normal.
The city issued a boil water notice to residents on the southwest side after an equipment malfunction on Wednesday caused a drop in the water pressure in the 767 water zone. According to a news release, the malfunction went undetected because the telemetry equipment failed to notify operators, and the water pressure ultimately fell to zero.
City crews collected water samples from the impacted area overnight Wednesday and delivered them to the North Texas Municipal Water District (NTMWD) for testing on Thursday morning. The test results are expected sometime early Friday afternoon and will determine when the boil notice can be lifted.
When water pressure drops, people are asked to boil water because the lower pressure in the pipes can allow contaminants, like harmful bacteria, to enter the system through cracked pipes. Boiling the water kills the bacteria, sanitizing the water. If the water isn't sanitized, the bacteria could harm children, seniors, and others with weakened immune systems.
The city said the notice on Thursday affected about 17,000 customers, including residential areas and businesses. On Thursday, the Richardson ISD closed Dover Elementary, Heights Elementary, Arapaho Classical Magnet, Richardson West Junior High, and Richardson High due to a lack of water.
Though the boil water notice was still ongoing, the Richardson ISD reopened the campuses Friday morning after preparing the school buildings to operate with the water loss by covering water fountains and refill stations and restocking the bottled water supply. Additionally, the cafeterias planned to serve ‘cold’ meals for breakfast and lunch that do not require water in kitchens to prepare, rinse, or clean up. The district said that, per the city’s guidance, restroom tap water is safe for washing hands when combined with soap and washed vigorously for 20 seconds. The water issues are not expected to extend into next week.
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For residents, the city offered free bottled water pickup at the Heights Recreation Center, 711 W Arapaho Road, on Thursday and Friday between 7 a.m. and 10 p.m. The Network of Community Ministries, the North Texas Food Bank, and Texans on Mission donated 20 pallets of water, and on Friday morning, the city said they had given out about 4,500 cases of water.
“We have seen a tremendous outpouring of support during this incident, and I would like to thank the community for its patience and understanding as we continue work to bring our water service back to normal,” said Richardson City Manager Don Magner. “If there is a silver lining it is this incident has brought neighbors even closer together. I thank our local news partners and the community for their help in spreading the word quickly and hope we will soon be able to lift the boil water notice so people can return to their normal routines as soon as possible.”
With the boil water notice now lifted, the water distribution center will cease operations.
Restaurants operating within the affected area under the boil water notice may continue to operate, provided they follow proper guidelines to disinfect water and ensure it is safe for human consumption.
The Centers for Disease Control (CDC) provides the following information as guidelines.
To boil water:
The city says laboratory test results show the water no longer requires boiling as of Friday.More VideosRICHARDSON, Texas — The City of Richardson has lifted a Boil Water Notice for residents in the southwest region of the city, indicating the water is now safe to drink after an equipment malfunction Wednesday.In a statement issued Friday, the city said the public water system took the necessary actions to restore water quality, and provided TCEQ with laboratory test results showing the water no longer requires b...
The city says laboratory test results show the water no longer requires boiling as of Friday.
RICHARDSON, Texas — The City of Richardson has lifted a Boil Water Notice for residents in the southwest region of the city, indicating the water is now safe to drink after an equipment malfunction Wednesday.
In a statement issued Friday, the city said the public water system took the necessary actions to restore water quality, and provided TCEQ with laboratory test results showing the water no longer requires boiling as of Friday.
"I would like to thank the community for its support, patience, and understanding on behalf of our water crews and all the additional teams brought in to assist in responding to this incident," said Richardson City Manager Don Magner in a statement. "We are committed to conducting a thorough after action review to identify any improvements that will help us avoid and prevent similar issues in the future."
As the notice is lifted, the city says the operations of the water distribution center have ended.
Magner previously said they received complaints about water pressure from residents and other users Wednesday afternoon and discovered a water tower between Mimosa Drive and Dogwood Drive had completely emptied despite sensors reporting water levels in the tower of about 10 feet.
"Because of that misinformation, we weren't able to activate our tanks to begin to refill the water to keep that pressure," Magner said. "The pressure was completely lost."
The city said the water pressure was at zero for about five minutes before the issue was identified and the pumps were restarted.
Magner said he doesn't believe there was any immediate threat to anyone who drank the water in the affected area before the boil water notice was issued.
He said the city hasn't had a similar sensor malfunction before and he's unsure when it was last tested.
The city said this notice affected about 17,000 customers, including residential areas, schools and businesses.
On Wednesday, Richardson ISD decided to close the following five campuses on Thursday:
Richardson ISD announced on Thursday that it would reopen the campuses on Friday, even without drinking water.
According to a letter to parents, water fountains and bottle refill stations at the schools will be covered and may not be used by students. The campuses have been stocked with water bottles and the cafeteria staff will be serving cold meals that don't require water to prepare, rinse or clean up.
“We have seen a tremendous outpouring of support during this incident, and I would like to thank the community for its patience and understanding as we continue work to bring our water service back to normal,” said Magner. “If there is a silver lining it is this incident has brought neighbors even closer together. I thank our local news partners and the community for their help in spreading the word quickly and hope we will soon be able to lift the boil water notice so people can return to their normal routines as soon as possible.”
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