It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Highlands Ranch, CO is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“Our thanks to ABC for the wonderful nursing care and general management and coordination”
“Amazing customer service and follow up regarding services for my mother-in-law”
“I'm sending this thank u to thank you, not only for being the best company”
“Thank you to all the caregivers who took care of our mom. We are forever”
“I am deeply grateful for the love and support you have shown me during this”
“Thank you for the wonderful care you have provided, specifically Simone, for my mom the”
“Thank you so much for the coordination of our parents care. Your loveliness and dedication”
“I didn't think they could do better than I could on my own. They found”
“I have referred my families to Always Best Care and they have been very happy”
“I had a wonderful experience working with the company. Very helpful and dedicated to providing”
“Thank you so much for coming by to visit our community with the Always Best”
“I had a wonderful experience working with the company. Very helpful and dedicated to providing”
“To Always Best Care Giver Cynthia C. H., “Thank you for taking the time to”
“I can't find Sarah S, Alyssa, Paula, and the rest of the teams direct emails”
“Our care giver Evelyn L. was wonderful, and such a great help to our family.”
“I recommend the services of Always Best Care. The several months I have employed Always”
“HIGHLY RECOMMEND!! If you or anyone in your family is looking for quality, sincere care”
“To ABC Care Giver Autumn W., we adore you and your caring heart is noticed”
“My husband had a bad fall that resulted in two pelvic fractures and a fractured”
“ABC was so responsive and made it very easy to set up care. They worked”
“The response time and options for the care of my 101 year old father have”
“It was great working with Nancy, she went the extra mile helping us find the”
“Always Best Care helped our family find just the right place for my mother-in-law. Nancy”
“Thank you very much for your kind words and thank you so much to you”
“I have had the pleasure of working with the team at Always Best Care/Denver West”
“Our thanks to ABC for the wonderful nursing care and general management and coordination”
“Amazing customer service and follow up regarding services for my mother-in-law”
“I'm sending this thank u to thank you, not only for being the best company I hold dear but being so individually beautiful!!! You're always the best care!!!!!”
“Thank you to all the caregivers who took care of our mom. We are forever grateful for your kindness towards our mom when we couldn't be there because of covid”
“I am deeply grateful for the love and support you have shown me during this difficult time, especially by sending me beautiful flowers. Thank you so much for your love and sympathy”
“Thank you for the wonderful care you have provided, specifically Simone, for my mom the last 4 years. We couldn't have done this without Simone's assistance. She is truly an angel!!”
“Thank you so much for the coordination of our parents care. Your loveliness and dedication made our parents lives so much better. We are very happy that ABC did every thing possible to let their home run smoothly. We appreciate all the efforts and especially your positive spirit”
“I didn't think they could do better than I could on my own. They found a much better, more beautiful place at a much better price for my mom. HUGE THANKS TO NANCY FOR HER HELP !!!!”
“I have referred my families to Always Best Care and they have been very happy with the service and the care staff that come into their homes. I was recently talking to a nurse who owns a Home Health company and asked her who she liked to use for home care. She said Always Best Care in Lakewood never lets me down. They always show up and give good care! There are so many home care companies out there it can be overwhelming. If you are trying to chose which home care company to go with, I highly recommend Always Best Care in Lakewood.”
“I had a wonderful experience working with the company. Very helpful and dedicated to providing caring services to their clients.”
“Thank you so much for coming by to visit our community with the Always Best Care fun wheel! I can tell you it really was a nice morale boost for our associates! Nancy, everyone on our team who worked with you and Always Best Care for our Memory Care resident who needed overnight care was so complimentary of how kind and helpful you were in coordinating care for her. Thank you for all your help.”
“I had a wonderful experience working with the company. Very helpful and dedicated to providing caring services to their clients.”
“To Always Best Care Giver Cynthia C. H., “Thank you for taking the time to celebrate Carolyn’s Birthday, and making her feel so important and loved. Hats off to you.”
“I can't find Sarah S, Alyssa, Paula, and the rest of the teams direct emails so please pass on my appreciation and gratitude for them too! Thank you so much for the shout out!! I love reading the newsletter and had no idea I was going to be in it so it was a wonderful surprise! I love this job and I hope I can help out more in the near future instead of just every weekend. Thank you again and I love being part of the Always Best team :) Thank you!”
“Our care giver Evelyn L. was wonderful, and such a great help to our family.”
“I recommend the services of Always Best Care. The several months I have employed Always Best Care have been very satisfying. The services they have provided for an elderly Alzheimer’s patient has been exceptional. One of the most satisfying aspects of their service is their reliability. They show up, on time , with enthusiasm, and know the patient before entering the home. Also, the scheduling and support staff is accommodating, helpful, and friendly. Anyone that needs help with an elderly Alzheimer’s patient should consider employing Always Best Care. Sincerely, Michael Iverson”
“HIGHLY RECOMMEND!! If you or anyone in your family is looking for quality, sincere care for yourself or a loved one look no further. Always best care has the sweetest caregivers who go through an intense training course so they know for sure how well they do in certain environments. Erin the owner is the sweetest darn person who has a heart of gold who treats her employees very good so they can focus on doing their job right and enjoy doing it. I have been around the caregiving industry since 2013 and this is by far the best company I have yet seen. Trust me they won’t let you down!!!!!!!”
“To ABC Care Giver Autumn W., we adore you and your caring heart is noticed by our family. We all thank you.”
“My husband had a bad fall that resulted in two pelvic fractures and a fractured rib. Fortunately, there was no need for surgery but unfortunately, he was going to be immobile and in a great deal of pain. He was very nervous about my ability to be able to handle him so he requested that we look into very short-term ( one week) home health care when first coming home. Not knowing when he would be released from the hospital I was in my own panic about setting up the care so quickly. With he help of Nancy -a key administrator, I was able to get set up immediately even when I was unsure of exactly when to start. I was guided through the process. When I had to delay one day-no problem. The care giver who was sent to us, Evelyn was terrific-personable and willing to help in anyway requested. I highly recommend Always Best Care.”
“ABC was so responsive and made it very easy to set up care. They worked closely with our Hospice team as well if we needed them to. They were respectful and kind to our Mom. Only thing I would change is having them be able to administer meds. Definitely recommend them though!”
“The response time and options for the care of my 101 year old father have been exceptional. I would recommend Always Best Care to anyone who needs assistance and/or guidance in the care of their elderly loved ones. Dan Anderson”
“It was great working with Nancy, she went the extra mile helping us find the right place for our Mom.”
“Always Best Care helped our family find just the right place for my mother-in-law. Nancy Hemming knows exactly what questions to ask in order to assess each situation and she does so with professionalism, kindness and compassion. Nancy was our shepherd through the overwhelming landscape of assisted living placement and insurance. We highly recommend Always Best Care. You will find their service to be of the highest quality!”
“Thank you very much for your kind words and thank you so much to you and your staff for taking such good care of my mother. It was a big comfort to me to know she was in capable and caring hands.”
“I have had the pleasure of working with the team at Always Best Care/Denver West since August of 2014. I have found them to be very helpful, supportive and knowledgeable in all that they do. From the caregivers to the office staff, they are always willing and able to help in any situation that may arise with their clients and team members. I would recommend this team above all others! Carole S.”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Highlands Ranch, CO, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Highlands Ranch, CO understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Highlands Ranch, CO 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
HIGHLANDS RANCH, Colo. — A Highlands Ranch man, and minister of a church in Denver, was sentenced to prison after he was found guilty of sexually assaulting his underage daughter.Richard Elliot Merskin was sentenced to 16 years to life in prison for the crimes, the Douglas County Sheriff's Office announced on Tuesday afternoon.Prior to his arrest, Merskin was a minister at The River Church, located along W. Hampden Avenue in south Denver.This case started on July 6, 2023, when deputies with the sheriff's office res...
HIGHLANDS RANCH, Colo. — A Highlands Ranch man, and minister of a church in Denver, was sentenced to prison after he was found guilty of sexually assaulting his underage daughter.
Richard Elliot Merskin was sentenced to 16 years to life in prison for the crimes, the Douglas County Sheriff's Office announced on Tuesday afternoon.
Prior to his arrest, Merskin was a minister at The River Church, located along W. Hampden Avenue in south Denver.
This case started on July 6, 2023, when deputies with the sheriff's office responded to a report of sexual assault. Merskin was arrested a few hours later.
In late February 2025, a jury found Merskin guilty of two counts of sexual assault of a child under the age of 15 by a person in a position of trust. Prosecutors proved this was a pattern of abuse.
“The victim, her sibling, and her mother showed incredible strength when they testified. Justice would not be possible without their bravery in speaking up and bringing the defendant’s actions to light,” Deputy District Attorney Abby Hegarty with the 23rd Judicial District Attorney's Office said after the February conviction.
Douglas County Sheriff Darren Weekly praised Det. Stephanie Dorrell with the special victim's unit for bringing Merskin to justice.
"Acting quickly upon receiving the initial report, Det. Dorrell conducted a thorough and compassionate investigation, ensuring that critical evidence was gathered, and that the victim was supported throughout the process," Weekly said. "Her professionalism and attention to detail played a key role in securing this conviction and lengthy sentence. Her work reflects the commitment of the Douglas County Sheriff’s Office to protect the most vulnerable members of our community."
District Attorney George Brauchler added that this should send a message to any child predators in the county that they will be caught and held accountable.
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Anyone living in or visiting Highlands Ranch can now reserve a ride anywhere within the metro district and neighboring Lone Tree – for free.That's right, free shuttle rides anywhere in Highlands Ranch.On Tuesday, Douglas County commissioners and community members gathered at a Highlands Ranch park to launch its newest $2.9 million micro-transit initiative, called “Link on Demand” with Via Transportation.“It's really significant, especially for those with a limited income, or those who may be a lit...
Anyone living in or visiting Highlands Ranch can now reserve a ride anywhere within the metro district and neighboring Lone Tree – for free.
That's right, free shuttle rides anywhere in Highlands Ranch.
On Tuesday, Douglas County commissioners and community members gathered at a Highlands Ranch park to launch its newest $2.9 million micro-transit initiative, called “Link on Demand” with Via Transportation.
“It's really significant, especially for those with a limited income, or those who may be a little bit older not driving anymore,” Douglas County Commissioner Abe Laydon said on who the service benefits the most, adding it notably helps those who need to see a doctor or get prescriptions.
For the past decade, anyone in neighboring Lone Tree could reserve a ride through a phone call, or on the phone application, to catch a free lift anywhere within boundaries. Now, the service has expanded into all of Highlands Ranch, meaning Link on Demand services there will interconnect with all of Highlands Ranch and Acres Green.
“Our contribution to expanding (Link on Demand), we think, will pay for itself,” Laydon said, promising the service will drive tax revenue by transporting people to businesses and services within the county.
Those seeking a ride can simply download the Via app on their smartphone, plug in the pick up and drop off locations, select any special features (such as wheelchair accessible vehicles), then request a “journey proposal.”
Via's service is rideshare-based and will pick up other riders along the way if within the requested route. Ride wait times vary and average around 20 minutes, according to Via officials.
“It's something that I think Highlands Ranch has, frankly, been jealous of Lone Tee for some time now,” Douglas County Commissioner Kevin Van Winkle, who represents the Highlands Ranch Metro District, told The Denver Gazette during his first ride inside a Link on Demand vehicle.
“And for the people of Highlands Ranch to just have a free, basically Uber Lyft to take them, to pick them up, take them to that, to wherever they want to go in the community, is huge,” Van Winkle said.
Douglas County’s program is similar to Denver’s $6 million city-operated micro transit operation in west Denver neighborhoods. Denver’s “high demand” micro transit offers SUV transport anywhere within its boundaries.
Like Lone Tree and Denver’s program, Douglas County will operate on a fixed schedule:
Jacqueline Rodriguez said she has driven for Via Link on Demand for over a year.
“The reason I did this is because I have an adult special needs son,” Rodriguez said. “This gives him so much freedom because he can’t drive. Now he can get to work this way.”
“This is great to be out and be social,” she added.
Today, Via operates 24 total Linked on Demand vehicles between Highlands Ranch and Lone Tree, with a possibility of expanding the number of vehicles if the demand calls for it, according to Via Colorado Partnerships Principal Min Ji.
“It's actually one of our longest standing and most successful programs,” Ji said of Link on Demand, telling The Denver Gazette “what we're focused on is delivering a great service, no matter which community we're a part of.”
Douglas County commissioners expressed interest in expanding free micro-transit ride services throughout the county, or beyond.
In the next 10 years, Van Winkle said, “maybe we connect the northern part of the county and then see how Castle Rock and Castle Pines want to play.”
Regardless, the over 100,000 residents in Highlands Ranch can now embrace its free micro-transit option for years to come.
If you’ve ever needed a ride to a doctor’s appointment, grocery store, work or other destination, there’s a new option in Highlands Ranch that might be just what you’re looking for.On Tuesday, May 27, the Board of Douglas County Commissioners joined partners from the City of Lone Tree and transportation provider Via to officially launch the Highlands Ranch expansion of Link On Demand, a free, on-demand transportation service. The group marked the occasion with a ribbon-cutting event at Highland Heritage Regiona...
If you’ve ever needed a ride to a doctor’s appointment, grocery store, work or other destination, there’s a new option in Highlands Ranch that might be just what you’re looking for.
On Tuesday, May 27, the Board of Douglas County Commissioners joined partners from the City of Lone Tree and transportation provider Via to officially launch the Highlands Ranch expansion of Link On Demand, a free, on-demand transportation service. The group marked the occasion with a ribbon-cutting event at Highland Heritage Regional Park.
Want to give it a try? Learn how to ride, see the service area and download the app at City.RideWithVia.com/LinkOnDemand
“We’ve spent the last two years listening to our older adults — and one of the biggest things we heard was, ‘we need help getting around.’ Today, we’re delivering on that promise,” said Commissioner George Teal.
Commissioners voted earlier this year to invest $2.9 million to expand Lone Tree’s popular service to Highlands Ranch. Now, people in Highlands Ranch can use the Link On Demand app to request curb-to-curb rides anywhere within the service area. All rides are free and accessible to everyone.
“This isn’t just a transportation program — it’s an investment in mobility, economic access and quality of life,” said Commissioner Abe Laydon. “Every dollar we spend connecting people to the places they need to go pays dividends in workforce participation and local spending.”
To start using the service, riders simply download the Link On Demand app, create an account, enter their pickup and drop-off location, and wait for a driver to arrive — usually within minutes. Or, call 719-212-2430 to schedule a ride. The service operates across both Highlands Ranch and Lone Tree.
There are two upcoming opportunities this week for you to get to know Link on Demand:
For updates about future events, sign up for email updates or follow Douglas County Government on social media.
“I want to thank all of our partners in Highlands Ranch and beyond who helped make this expansion possible. As Commissioners, it’s our job to find solutions that make life easier, and we’re proud to provide this service that puts people first,” said Commissioner Kevin Van Winkle.
“The City of Lone Tree is thrilled to see the continued expansion of the Link on Demand service into Highlands Ranch,” said Lone Tree Mayor Marissa Harmon. “As a city that’s seen firsthand the benefits of Link On Demand when we founded the service nearly 10 years ago, this expansion reflects the strong regional collaboration in Douglas County and our shared commitment to innovative, accessible and mobility transportation solutions for our citizens.”
About Link On Demand Link On Demand is a free, app-based ride service that connects users to key destinations within the service area. The service is designed to support a wide range of riders, including students, older adults and individuals with disabilities or those without access to a personal vehicle. Riders can request curb-to-curb trips using a mobile app or by calling 719-212-2430. Shared rides are dispatched in real time to improve access to appointments, work, school, essential services and more. Visit City.RideWithVia.com/LinkOnDemand
303-952-3060
