AA Learn more about in-home care options for your loved ones

Given the choice, most of us want to stay in our homes. Sometimes, people need help to remain at home. That's where Always Best Care Senior Services comes in.

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TESTIMONIALS

“Always Best care is the best! Their caregiver is very nice with respective attitude. They are all expert and knows their job very well in all ages. I never regret that their service to take care of my grandmother. They are trustworthy, respectful, honest and passionate to their work. I highly recommend them on their work.”

Facundo K.
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TESTIMONIALS

“I met with Elaine Gill as we needed a secure place for my Dad. She was very knowledgeable and professional. Fortunately, the second location she showed us was a good fit (Dakota Paradise). I heartily recommend Always Best Care if you want help finding a loved one the proper care.”

Keith S.
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TESTIMONIALS

“I cannot really find the words to say how wonderful the staff is at Always Best Care of Upper Chesapeake: Highly competent, Comforting, caring, extremely attentive, endlessly patient and reassuring. Elaine Gill has done an amazing job at ensuring that the staff she has are just as committed to ensuring the highest quality of life for every client, as Elaine! You are on the top of my list for any further care services that my family members may need going forward.”

Alan L.
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TESTIMONIALS

“I used Always Best Care to care for my parents who happen to live in another state. I met with Elaine (the owner) to discuss my options and determine the best caregiver service to meet my parents needs. She was a great help; addressed all my questions and concerns and gave me peace of mind that my parents were in good hands. Their caregiver is wonderful and very competent. I don't have to worry about them or become a detective to find out what is going on with them in Maryland. Although my parents were a little skeptical at first, Elaine and her staff have put their mind at ease and made them feel very comfortable about the entire experience. They both feel much safer now and happier that they are able to stay in the home that they love. I am comforted in knowing that my parents are receiving quality care and they are in the capable hands of Elaine and her staff at Always Best Care. Words can not express my sincere gratitude for the awesome care provided to my parents.”

Monica C.
 In-Home Care Charlestown, MD

How does In-home Senior Care in Charlestown, MD work?

Home is where the heart is. While that saying can sound a tad cliche, it's especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age. When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one ages, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

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 Senior Care Charlestown, MD

Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a unfamiliar assisted living community, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

Comfort
Comfort

How much does a senior's home truly mean to them? A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, that a senior's home is where they want to grow old. With the help of elderly care in Charlestown, MD, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Healthy Living
Healthy Living

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors. Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

Independence
Independence

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like an assisted living community. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

Cost and Convenience
Cost and Convenience

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier to help seniors age in place than it is to move them into an institutional care facility. In-home care services from Always Best Care, for instance, can be less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care in Charlestown, MD gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

Empowers Seniors

Affordable Care Plans

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

Veteran's Benefits
Veteran's Benefits

Aid and Attendance benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.

Long-Term Care Insurance
Long-Term Care Insurance

Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.

Private Insurance
Private Insurance

Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.

Life Insurance
Life Insurance

Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.


Respite Care Charlestown, MD

During your Care Plan consultation with Always Best Care, your Care Coordinator will speak with you about in-home care costs and what options there may be to help meet your budget needs.

Compassionate Care. Trusted Caregivers

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Charlestown,MD understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

 Caregivers Charlestown, MD

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

An assessment of your senior loved one

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An in-depth discussion of the needs of your senior loved one to remain in their own home

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Reviewing a detailed Care Plan that will meet your senior loved one's needs

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

Latest News in Charlestown, MD

Charlestown Continuing Care Named U.S. News Best Nursing Home

U.S. News & World Report Names Charlestown's Continuing Care Neighborhood a 2019-20 Best Nursing HomeCatonsville, Md. – November 12, 2019 – Charlestown’s continuing care neighborhood is among the 19% of U.S. skilled nursing facilities that have been recognized as a Best Nursing Home for 2019-20 by U.S. News & World Report.The neighborhood earned the Best Nursing Homes status by achieving a rating of “High Performing,” the highest possible rating, for both short-term rehab...

U.S. News & World Report Names Charlestown's Continuing Care Neighborhood a 2019-20 Best Nursing Home

Catonsville, Md. – November 12, 2019 – Charlestown’s continuing care neighborhood is among the 19% of U.S. skilled nursing facilities that have been recognized as a Best Nursing Home for 2019-20 by U.S. News & World Report.

The neighborhood earned the Best Nursing Homes status by achieving a rating of “High Performing,” the highest possible rating, for both short-term rehabilitation and long-term care U.S. News gives the designation of Best Nursing Home only to those homes that satisfy U.S. News’s assessment of the appropriate use of key services and consistent performance in quality measures.

“We are honored that U.S. News & World Report recognized Charlestown in its 2019-20 rankings. It is a strong reflection of the clinical expertise and compassionate care that our dedicated employees provide to residents on a daily basis,” stated Clara Parker, Executive Director at Charlestown. “Our holistic approach, which includes personalized care plans, comfortable accomodations and state-of-the-art amenities, is distinctive in the marketplace. Especially with the recent opening of our newest continuing care residences at Wilton Overlook, Charlestown is proud to serve as a leader in person-centered care.”

Now in its 10th year, the U.S. News Best Nursing Homes ratings and profiles offer comprehensive information about care, safety, health inspections, staffing and more for nearly all of the nation’s 15,000-plus nursing homes. The Best Nursing Homes ratings reflect U.S. News’ exclusive analysis of publicly available data using a methodology defined by U.S. News that evaluates factors that it has determined most greatly impact patient and resident care, safety, and outcomes.

“For the aging population in America, a nursing home should meet the specific level of care based on the needs of each patient or resident,” said Kim Castro, editor and chief content officer of U.S. News.

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"The U.S. News Best Nursing Home ratings hone in on measurements like emergency room visits, quality of staff and proper distribution of medical and physical therapy to help families make an informed decision,” she said. “These ratings help individuals and their families begin their search for senior care and should be used in consultation with a medical professional and in-depth on-site visits.”

This year, U.S. News introduced a new rating focused on long-term care. The Long-Term Care Rating aims to provide prospective residents who need help with daily activities, and their families, with analysis and information regarding the quality of care provided by nursing homes. The rating includes data on staffing, success in preventing emergency room visits, and pneumonia vaccination rates, among other metrics.

"The inclusion of the new Long-Term Care Rating in this year’s Best Nursing Homes guide expands the quality of data-driven decision support for patients, residents and families choosing a nursing facility." said Zach Adams, senior health data analyst at U.S. News. “Here at U.S. News we understand that every person researching a nursing home is looking for qualities specific to their needs. We have updated our methodology to reflect multiple dimensions of care that matter when making this important decision."

U.S. News also expanded the factors included in the Short-Term Rehabilitation rating that assesses the performance of nursing homes in the care they provide to patients staying at the facility for fewer than 100 days. The quality measures included in this year’s ratings include consistency of registered nurse staffing, use of antipsychotic drugs, and success in preventing falls.

For more information behind both U.S. News ratings please refer to the FAQ.

Charlestown, one of 20 continuing care retirement communities managed by Erickson Living®, is situated on a scenic 110-acre campus in Catonsville, Maryland. The community is located in Baltimore County and is home to more than 2,000 residents who are supported by a team of more than 1,200 employees. Additional information about Charlestown can be found at CharlestownCommunity.com.

U.S. News & World Report is the global leader in quality rankings that empower people to make better, more informed decisions about important issues affecting their lives. A digital news and information company focused on Education, Health, Money, Travel, Cars, and Civic, USNews.com provides consumer advice, rankings, and analysis to serve people making complex decisions throughout all stages of life. More than 40 million people visit USNews.com each month for research and guidance. Founded in 1933, U.S. News is headquartered in Washington, D.C.

Continuing Medical Education

The MUSC Office of Continuing Medical Education is committed to supporting the lifelong learning process of physicians and other health care providers by providing high quality educational opportunities designed to advance the quality and safety of patient care in South Carolina by enhancing learner competence and practice performance. The MUSC Office of CME is a strategic and organizational resource in the creation and development of continuing education activities for physicians, health care professionals and interprofessional teams. Throu...

The MUSC Office of Continuing Medical Education is committed to supporting the lifelong learning process of physicians and other health care providers by providing high quality educational opportunities designed to advance the quality and safety of patient care in South Carolina by enhancing learner competence and practice performance. The MUSC Office of CME is a strategic and organizational resource in the creation and development of continuing education activities for physicians, health care professionals and interprofessional teams. Through collaborative relationships with university departments and organizations within our state and region, the MUSC Office of CME is able to provide leadership in achieving improved health care outcomes.

Prescribing and Monitoring Controlled Substances Resources:

The following links offer FREE CME/CE training on the treatment and management of patients with opioid or other substance use disorders:

Medication Access and Training Expansion (MATE) Act

The Drug Enforcement Administration (DEA) and Substance Abuse and Mental Health Services Administration (SAMHSA) recently released materials related to the new Medication Access and Training Expansion (MATE) Act. The Act requires new or renewing DEA licensees, as of June 27, 2023, to have completed a total of at least eight hours of training on opioid or other substance use disorders and the appropriate treatment of pain.

ACCME compiled a number of frequently asked questions to address potential inquiries related to the MATE Act and accredited continuing education (CE), available here.

FREE CME VIDEOS

The MUSC Office of CME is offering the following free CME videos:

From 25th Annual Frontiers in Pediatrics (December 2022):

Management of Pediatric Asthma: Review of Current Guidelines Exercise in the COVID Era Pediatric Headaches: Assessment and Treatment Options Things That Go Bump in the Day

From 2023 Evidence Based Drug Therapy (May 2023):

Asthma Update 2023 COPD Update 2023 Updates on Newer Medications for Obesity Sometimes Less, Less so More: Geriatric Drug Therapy

From 2023 Family Medicine Update:

Practical Tips for Managing Skin Disease in Primary Care

From 2023 Charleston HFpEF Conference:

Mechanisms of Diastolic Dysfunction and How to Make Them Therapeutic Targets Which Diuretic(s) are Best in HF? Update Based on Recent Clinical Trials Weight Loss as Treatment for HFpEF: An Update on Drugs and Procedures

CME Conferences for 2023

26th Annual Frontiers in Pediatrics Conference December 1-3, 2022 Francis Marion Hotel Charleston, SC

CME Conferences for 2024

Therapy Update in Primary Care February 5-8, 2024 Hyatt Place Hotel Charleston, SC

Frontiers in Preventive Cardiology and Cardiometabolic HealthFebruary 16-17, 2024 Hyatt Place Hotel Charleston, SC

MUSC Alumni Symposium March 1, 2024 Charleston Marriott Charleston, SC

53rd Annual OBGYN Spring Symposium March 14-15, 2024 Hyatt Place Hotel Charleston, SC

2024 South Carolina Rheumatism Society April 26-28, 2024 Hyatt Place Hotel Charleston, SC

46th Annual Cardiology Update May 30 - June 1, 2024 Hyatt Place Hotel Charleston, SC

Gardening is a Passion for Charlestown Residents

This post was contributed by a community member. The views expressed here are the author's own.Home & GardenEverything from Fruits to Vegetables Grow on Campus.Mel Tansill, Community Contributor|Updated Mon, May 2, 2016 at 12:04 pm ETCATONSVILLE, MD (May 2, 2016) -- -- Before Rose Wolford ever moved her first...

This post was contributed by a community member. The views expressed here are the author's own.

Home & Garden

Everything from Fruits to Vegetables Grow on Campus.

Mel Tansill, Community Contributor

|Updated Mon, May 2, 2016 at 12:04 pm ET

CATONSVILLE, MD (May 2, 2016) -- -- Before Rose Wolford ever moved her first piece of furniture into her new apartment home at Charlestown retirement community she was getting her hands dirty in her new garden.

“I actually obtained my garden before I moved in,” says Rose. “I brought over a few plants from my house, including some annuals and two low-growing woody plants.”

Raised in Pennsylvania, Rose discovered she had a green thumb when she was just four years old. She later built a career as a landscape designer.

“We grew our own food, more out of necessity than pleasure,” says Rose. “My mother would always let me have a row in the garden where I could plant flowers, and I really loved it.”

This spring, as soon as the threat of frost subsided, Rose was eager to get her garden going.

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“Once it’s fit to be outside, I’m out there,” says Rose. “I have always loved growing flowers, so I planted an ornamental flower garden. I chose colors that would complement my apartment so that I can cut bouquets and bring them inside.”

In a nearby garden, Charlestown resident Patricia (Pat) Kasuda grows tomatoes, peppers, eggplant, cucumbers, onions, and zucchini.

“I enjoy being outdoors,” says Pat. “I go to my garden daily and either weed, pick, or groom my plants. Gardening is great exercise, and I like meeting fellow gardeners, listening to their experiences, and learning new ways to do things in the garden and in the way of preparation such as canning and freezing.”

A graduate of the Master Gardener program through the University of Maryland Extension, Pat, along with fellow gardener David Pollitt, oversees the community gardens located in the green area outside the Charlestown Square Clubhouse. The square spaces are available to Charlestown residents on a first-come, first-served basis.

“We remind gardeners of the guidelines regarding weeding, use of chemicals, allowing plants to overgrow plot areas, etc.” says Pat. “We also coordinate volunteers to keep the common areas clean and the grass mowed.

A nearby community tool shed houses rakes, shovels, hoes, wheelbarrows, hoses, as well as two tillers. The Charlestown Grounds Department provides complimentary mulch and compost.

A retired Presbyterian minister, David moved to Charlestown from a small farmhouse in Harford County where he grew his own fruits and vegetables.

“We had about 9,000 square feet of gardens,” says David. “I grew everything you can think of, from asparagus, green beans, and lettuce to strawberries, peaches, and apples. We ate our share and distributed the rest to friends and family. We also made strawberry preserves and applesauce.”

In spring 2012, just a few months after moving to Charlestown, David planted his first crop of strawberries, lettuce, spinach, carrots, cucumbers, green beans, and a variety of other vegetables. Since then, he has acquired two additional gardens.

“One is completely dedicated to just strawberries,” says David. “The other two have all the vegetables. Last year,, we froze some of our green beans and peppers and enjoyed cooking with them throughout the fall and winter.”

This year, he will grow more of the same and with the exception of his tomatoes, he already has many of his plants in the ground.

“I usually wait until mid-May to put my tomatoes in the ground,” says David. “Last year, I started some of them from seed in containers, but the stems were weak and flimsy. So this year, I’m going with plants instead.”

Many gardeners at Charlestown grow more than what they can eat and are happy to share their bounty. Extra fruits and vegetables are left for the taking on a table located near the gardens, but they don’t last long.

In late summer, the gardeners hold a picnic prepared with the fruits of their labor.

“It’s an opportunity to get together and grill hot dogs and have a fun-filled afternoon sharing the goods and the not so goods of the growing season,” says Pat.

As for Rose, fresh flowers aren’t the only thing she’s growing. Working in her garden has also allowed her to cultivate new friendships.

“I’ve met quite a few fellow gardeners,” says Rose. “It’s been a great way to get to know people, especially since I’m relatively new.”

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Caption photo: Bert and Linda Clegern tend to their garden at Charlestown retirement community (photo by Mel Tansill). This article was written by Danielle Rexrode.

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Charlestown to open its skate park Friday night

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The ribbon will be cut Friday night at 6 p.m. as Charlestown officially opens its Skate Park at Frederick and Ogle Streets.

CHARLESTOWN — According to Bryan Lightner, town administrator, the Charlestown Skate Park came together quickly.

“The kids in town had a dream of a skate park,” he said, noting during the pandemic kids were riding their boards a lot.

Friday night at 6 p.m. the ribbon will be cut and then the fun will begin. However, it’s been a wicked couple of weeks.

“We got the equipment from the town of Elkton,” Lightner said, adding, “They weren’t using it any more.”

With a loaned flatbed from the county, Charlestown staffers made a half dozen trips back and forth to bring the rails, half pipes and other equipment back to town.

“Then lots of volunteers worked on patching and anchoring the equipment in place in the Charlestown Athletic Complex at Frederick and Ogle Streets,” Lightner said.

While other towns have poo-pooed skateparks for fear of liability, Lightner said he did his research and found that the additional cost to insure the park through the Local Government Insurance Trust was nominal.

“We ended up paying a little bit more but how much more important is this park to the kids in town?” he said.

It was the skaters that approached the town and asked for a skate park, making their case before a meeting of the Board of Town Commissioners.

Elkton had a skate park on Delaware Avenue for several years in the early 2000s but there was a $3 charge to use the facility. It closed several years ago due to lack of use and vandalism, according to Mary Magaw, director of Elkton Parks and Recreation.

Just like other playgrounds and park facilities in Charlestown, the skate park will be open dusk to dawn, free of charge.

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No. 3 (large): Charlestown Retirement Community

Charlestown Retirement Community employees say they take care of their own. And by their own, they mean the 1,250 people who work there and the 2,000 seniors who call the community home.The flagship campus of Erickson Living provides free daily shuttle transportation for employees living in Baltimore City, tuition reimbursement, an on-site medical center where employees can get everything from flu shots to antibiotics for strep throat, talent development programs to train existing employees to become emergency medical responders and a...

Charlestown Retirement Community employees say they take care of their own. And by their own, they mean the 1,250 people who work there and the 2,000 seniors who call the community home.

The flagship campus of Erickson Living provides free daily shuttle transportation for employees living in Baltimore City, tuition reimbursement, an on-site medical center where employees can get everything from flu shots to antibiotics for strep throat, talent development programs to train existing employees to become emergency medical responders and a Charlestown Speaks! program, which teaches employees public speaking skills.

Employees also provide everything from home maintenance and dining services to social activities and medical care for residents on the 110-acre Catonsville campus.

“You’re helping people through sometimes difficult times in their lives, sometimes absolutely joyful times in their lives, but because of the way we run our communities and the culture that we create, you get to know people,” says Clara Parker, Charlestown’s executive director. “You build relationships, and it becomes an extended family.”

The bond is especially strong between residents and the teenage dining staff, she says.

“It’s almost in some cases like they’ve created a surrogate grandparent/grandchild relationship,” Parker says.

Each year, residents raise money for a student scholarship program. Since it launched in 1988, the program has granted nearly $4 million to over 1,200 college-bound employees.

Many of the students come back to work at Charlestown once they receive their degrees, says Paulette Tansill, the director of human resources.

“Sometimes people think, ‘It’s a retirement community — how can I build a career there?’ ” she says. “But this is a great place to build a career. There’s lot of opportunities here, and I think that’s the one hidden secret that a lot of people don’t know.”

Casey Jaekle knew. That’s why he has worked for Erickson Living for the last 14 years. After jobs across the company in human resources, dining services and sales, he received his master’s degree in health care administration — paid for by Erickson — and became Charlestown’s administrator of health care.

“I’ve served in a number of different capacities within Erickson, but the thing that brings me to work every day and what I enjoy has never changed,” Jaekle says. “That’s making a difference in our residents’ and staff’s lives.”

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