OWINGS MILLS, Md. —
UPDATE (5/14/2025): Water service has been restored to an apartment complex that went a week without water, according to the Baltimore County Department of Public Works.
DPW said the apartment complex brought out its own plumber, and the contractor restored water around 11 a.m. Wednesday.
Original story (5/13/2025): Residents of an Owings Mills apartment complex told 11 News they have been without water for more than a week.
"We've been without water for over a week now," said Keyisha Brown. "The water went out. We called emergency maintenance. They said they would send somebody out. Nobody came out Sunday."
A few days later, Brown's apartment blamed her appliance.
"They tried to tell me that it's because I had a washing machine, which is why my water wasn't working — because of how big my washing machine was," Brown said.
Brown has a washer-and-dryer unit as an accommodation because she is visually impaired and has an 11-month-old foster child. The lack of water has been tough for Brown, who has reached out to management on several occasions.
"Luckily, my girlfriend's mom helps across the street for me to take a shower. When I told them all this, they basically told me to go buy water. They don't know when it's going to be back on," Brown said.
Devon Williams, who lives a few doors down from Brown, said he feels her pain and has been frustrated by the issue.
Williams, who called the situation "inhumane," has been brushing his teeth in the kitchen sink with bottled water, and the bottles are stacking up.
"We called the county, and the county said it's not on the county. It's a main breaker. Then, we got notice yesterday that the water will be shut off until somebody comes. It's already off," Williams said. "It's already been a week."
11 News went to the leasing office, but no one answered the door. There was also no response when 11 News called.
Baltimore County said it is up to the property manager to fix the problem because it is private property. Residents were told the property manager has hired a contractor.