BELTON, S.C. —
WYFF News 4 continues to look into issues around Thomas and Turner boutique in Belton.
The store owner, Pamela Brooke Schronce, is now out of jail on a $1,000 bond. Anderson County Sheriff's Office originally arrested Schronce on behalf of Fairfield County. Fairfield County Sheriff's Office had an arrest warrant issued after a person there reported they believed they were the victim of a scam.
More trouble could be brewing. Right now, there are nine reports filed against boutique owner Brooke Shronce, according to the Anderson County Sheriff's Office.
"Communication was very sparse," Hannah Mason said.
WYFF News 4 spoke with Hannah Mason in a story earlier this week. She lives in Anderson County and created the Thomas and Turner boutique support group on Facebook. She is one of many who say they never received their orders.
Since Shronce is out on bond, WYFF News 4's Miya Payton tried again to reach her in person to ask about the order issues, but had no luck.
"I feel like those of us who have been wrongly taken advantage of are finally seeing some sort of justice," Mason said.
Mason has heard from Schronce. She shared messages and emails she sent to Schronce in an attempt to get her money back. She shared this response from Schronce's email that highlights vendor issues and delays with the store's overseas manufacturer. In the email, she says she was told quote:
"Unfortunately, this vendor accepted payment for product and then completely stopped responding to Brooke. Because they are overseas, the dispute process has been extremely slow."
On the Better Business Bureau's website. . . Thomas and Turner have a D rating for failure to respond.
"We do have a couple of complaints on file for the business," said Hunter Jones with the Better Business Bureau.
According to Jones, the BBB has two complaints, and according to its website, there are eight one-star reviews left by consumers. He says it's important to always do your homework on a business before making a purchase.
"And in this case, if consumers check with the BBB, they likely would have seen the rating, and that could have an impact on their shopping decision," Jones said.
The Anderson County Sheriff's Office says in addition to the 9 reports about Schronce, there were about 35 people on Facebook who claim to be victims, but some don't live in Anderson County.
Recently, Anderson Sheriff Chad McBride commented on a post shared by Mason, which says, "a detective has been assigned and is working within our jurisdiction."
"This is what happens when you don't do right, when you don't do right by a group of people," Mason said.
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