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It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Aston, PA

Home Care Aston, PA

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Aston Historical Society gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Aston, PA is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Aston, PA

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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“Just Started Working For Always Best Care In Philadelphia Last Week And I Love My Job So Far & My Clients. I Love How Flexible My Schedule Is Too. I'd Highly Recommend Getting A Job Here ☺”

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“Just Started Working For Always Best Care In Philadelphia Last Week And I Love My Job So Far & My Clients. I Love How Flexible My Schedule Is Too. I'd Highly Recommend Getting A Job Here”

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“Just Started Working For Always Best Care In Philadelphia Last Week And I Love My Job So Far & My Clients. I Love How Flexible My Schedule Is Too. I'd Highly Recommend Getting A Job Here”

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“I couldn’t thank this Company enough for the services my Father had, it’s difficult to trust others yet Always Best Care of Philadelphia did it with ease. We happily recommend them to our family and friends. Bryant and Co. truly care as if it was their own family. God Bless and May all your Staff be safe, they are in my prayers.”

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“The highlights for me is The boss man Bryant Greene, and most of his awesome staff. Mr. Greene, his brother Al Billz and staff always looked out for me even when I was ill. I love them and Always Best Care to the moon and back!”

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“first of all the owner Brian Greene is an amazing person to work for/with. Hes very compassionate to his workers and staff. If we need help and there's no caregiver available. Brian will step in. We also give our clients the best care possible. So proud to say Brian just opened up another office in Delaware. Doing an amazing job. I started work with this agency in 2012 when my mom became I'll. A good environment. I definitely would recommend this place of employment.”

Betty W.
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“first of all the owner Brian Greene is an amazing person to work for/with. Hes very compassionate to his workers and staff. If we need help and there's no caregiver available. Brian will step in. We also give our clients the best care possible. So proud to say Brian just opened up another office in Delaware. Doing an amazing job. I started work with this agency in 2012 when my mom became I'll. A good environment. I definitely would recommend this place of employment.”

Roger B.
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“Walked in to ask a few questions, and was kindly greeted as well as my inquiries were satisfyingly met. ????”

Jonathan W.
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“Always Best Care provides excellent personal service for my Mom. They are always in contact about changes or concerns. They truly do care and it shows. They live the Always Best Care name every day. I would recommend them for sure.”

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“Always Best Care Senior Services of Philadelphia abides by the highest standards in the provision of in-home care.”

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“Always Best Care has been tremendous. The caregivers are well trained and very considerate. Thanks to my infirmity, I have unique care needs but ABC has been able to provide that care and even go above and beyond in their efforts to care for me. I don’t know what I would do without them. If you’re in need of care, this is the agency to call.”

James M.
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“Always Best is truly a company that distinguishes itself from the other companies in its personal attention to make the client totally satisfied. Excellent communication is another reason you feel so secure. I never had a moment of frustration or worry. I can't recommend David and his staff enough!!! Karen in Plymouth Meeting”

Karen G.
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“Love what I heard about the company. Champion Care is important for seniors.”

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“Always Best Care Senior Services are a group of compassionate care givers and professionals. Use them for all your personal needs Senior or younger. They get the job done!!!”

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“I appreciate ABC of Bristol. They served me and my friend, Helen, at very difficult time. The office staff, social workers, and the aides were professional, caring, and reliable. Donna you are awesome....keep up the great work!!!! I would recommend this service to anyone.”

Tanya R.

What is Non-Medical Senior Care in Aston, PA?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Aston, PA

Types of Elderly Care in Aston, PA

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Aston, PA
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Aston, PA
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Bridgewater Farms Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Aston, PA
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Gennaro's Italian Kitchen or visit Waterman Monument, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Aston, PA

Benefits of Home Care in Aston, PA

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Aston, PA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Aston, PA

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your PA's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Aston, PA

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Aston, PA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Aston, PA

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Aston, PA

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Assisi House
  • Riddle Village LifeCare Retirement Community
  • Chestnut Ridge Wallingford
  • Hickman
  • Truewood by Merrill, Glen Riddle
  • Springfield Crossings
Home Care Aston, PA

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Aston, PA

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Aston, PA 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Aston, PA

Latest News in Aston, PA

Harris says "Yes I do" when asked if she thinks Trump is a fascist during CNN town hall in Pennsylvania

ASTON, Pa. (CBS/AP) — Kamala Harris said "Yes I do" when asked if she thinks Donald Trump is a fascist during a CNN town hall in Aston, Delaware County.Moderator Anderson Cooper posed the question to Harris during a CNN town hall on Wednesday night after former ...

ASTON, Pa. (CBS/AP) — Kamala Harris said "Yes I do" when asked if she thinks Donald Trump is a fascist during a CNN town hall in Aston, Delaware County.

Moderator Anderson Cooper posed the question to Harris during a CNN town hall on Wednesday night after former Marine Corps Gen. John Kelly told the New York Times that Trump is "certainly an authoritarian."

"And I also believe that the people who know him best on this subject should be trusted," Harris told Cooper. "Again, look at their careers, these are not people, I think with the exception of only Mike Pence, these are not politicians. These are career people who have served at the highest roles of national security. Who have served as generals in our military. Who are highly respected, talking about the person who will be commander in chief."

Kelly was the longest-serving chief of staff in the Trump administration. He also told the NYT that Trump "occasionally" said that Adolf Hitler "did some good things, too."

"He commented more than once that, 'You know, Hitler did some good things, too,'" Kelly said Trump told him. "And of course, if you know history, again I think he's lacking in that. If you know what history was all about, it would be pretty hard to make an argument that he did anything good."

Before Harris went to Delco for the CNN town hall, she stopped at at Famous 4th Street Deli in Philadelphia's Queen Village neighborhood. The deli is a regular stop for politicos during the campaign cycle.

The Harris and Trump campaigns each have packed schedules this week in Pennsylvania.

Harris' running mate, Minnesota Gov. Tim Walz, will make campaign stops in Philadelphia on Friday.

Trump will rally in State College on Saturday. His running mate, Ohio Sen. JD Vance, will hold a town hall in Harrisburg on Saturday.

Former President Barack Obama will be in Philadelphia on Monday for a rally and concert with New Jersey rock star Bruce Springsteen.

This is a developing story and will be updated.

ChristianaCare to place new neighborhood hospital in Aston, PA

ASTON, PA — With a price tag in the millions, ChristianaCare has announced Aston, PA, as the location of its newest up-and-coming neighborhood hospital and health care center.The latest “micro-hospital” represents a $50 million investment, which includes the acquisition, hospital and health cen...

ASTON, PA — With a price tag in the millions, ChristianaCare has announced Aston, PA, as the location of its newest up-and-coming neighborhood hospital and health care center.

The latest micro-hospital” represents a $50 million investment, which includes the acquisition, hospital and health center located at 700 Turner Industrial Way, as well as the demolition of the current two-story office building at the site. The Aston neighborhood hospital and health care facility is expected to open in the second half of 2026 to serve the town’s population of 17,000.

The facility will feature 10 inpatient beds, as well as an emergency department which will be able to treat common emergency care needs such as falls, injuries, heart attacks and strokes, according to a press release. The health center on the second floor will offer outpatient services.

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“We are thrilled to be bringing high quality health care services to our neighbors in Aston in Delaware County,” ChristianaCare Chief Strategy Officer Jennifer Schwartz said in the press release. “Our goal is to make access to health care easy, convenient and close to home in a way that is sustainable and right-sized to meet the needs of the local community.”

The nonprofit health care system based in Delaware first announced plans to open three of these facilities, or “micro-hospitals,” in February of this year with its partner Emerus Holdings Inc. According to the agreement between the two entities, Emerus Holdings Inc. would be responsible for the build out of the three facilities and have operational oversight of the 24-acre West Grove Campus in Jennersville, Chester County, which ChristianaCare purchased from Tower Health in 2022 for $8 million.

These announcements came two years after ChristianaCare backed out of a bid seeking to buy Crozer Health through its parent company Prospect Medical Holdings Inc. in August of 2022. At the time, ChristianaCare’s Chief Strategy Officer and General Counsel Jennifer Schwartz expressed disappointment in the outcome and said in a prepared statement, “ChristianaCare very much wants to be a strong partner in Delaware County and in other communities throughout southeastern Pennsylvania. We will continue to explore opportunities to serve the needs of our neighbors.”

Now, with plans moving forward to do just that in southeastern Pennsylvania, leaders are preparing for construction at two of the three facilities it has in the works. While the location of the third neighborhood hospital has not been released yet, although ChristianaCare has cited Delaware County in general, plans continue for the West Grove and now Aston facilities.

Under the name ChristianaCare Pennsylvania, Inc., the company has been working with the Aston Township before construction can begin. ChristianaCare’s Regional Executive Director for the Southeastern Pennsylvania Market Pauline Corso was on hand during a special board of commissioners meeting in November to give more details to local residents.

“The community hospital is, again, a micro hospital which means that we will have 24/7 emergency department services. . . We will offer 10 inpatient observation rooms, but the hospital is really focused on community-based care. We will not have delivery rooms or operating rooms and this is not an intensive care setting,” she said. “The emergency department is full service and is prepared for any emergency.”

She suggested that the addition of new neighborhood hospitals from ChristianaCare will work to complement its nearby primary care offices and help offer a continuity of care at the fingertips of residents in the southeastern Pennsylvania area.

Families allege doula agency left them without care | Investigation

PHILADELPHIA (WPVI) -- Several new mothers turned to our Action News Investigative Team after they paid thousands to a doula agency that they say failed to provide services at a critical time.Doulas offer non-medical support to families welcoming an infant both during pregnancy and postpartum."We were looking to have somebody that would provide some extra hands if needed," said Corynne Lurie of Phoenixville.Lurie said she wanted a postpartum doula after the birth of her daughter, Sage, in January.She cam...

PHILADELPHIA (WPVI) -- Several new mothers turned to our Action News Investigative Team after they paid thousands to a doula agency that they say failed to provide services at a critical time.

Doulas offer non-medical support to families welcoming an infant both during pregnancy and postpartum.

"We were looking to have somebody that would provide some extra hands if needed," said Corynne Lurie of Phoenixville.

Lurie said she wanted a postpartum doula after the birth of her daughter, Sage, in January.

She came across Liberty Doulas, based in Aston, through an online search back in May 2023. She signed a $6,700 contract with Sierra Mahoney.

"If we paid upfront in full for our contracted 200 hours, we would receive a 10% discount," said Lurie. "So, we made the choice to pay upfront since it was a significant savings."

Lurie also said she received most of her services but is still owed over $1,500 worth of care.

"She was a good saleswoman. Very convincing," added Lee, a West Philadelphia mother.

Lee said she paid Liberty Doulas nearly $8,000 for 275 hours of care. She too paid upfront for that 10% discount.

Mahoney was contracted to start this past summer.

Lee said she never showed.

"There were always so many emergencies and excuses," she added.

So, Lee turned to a local mom's group on social media for advice and was shocked by the response.

"My DMs, my Facebook messages were just filling up, and the posts were filling up. That's when I realized the problem was a lot larger."

Katie Roeder is an independent sleep consultant and doula who worked for Mahoney. She's one of those who responded online.

Roeder says she's owed a ton of money.

"Well over $8,000 at this point between the sleep plans, back payroll," she said.

Roeder tells the Investigative Team Mahoney was unorganized. She also said Mahoney took on too many clients without enough staff and would make excuses to clients and employees.

"There were some clients where she would cancel their contracts, and I would no longer go there. These were people that I would go to day in and day out, so I was not going to lie to these people," she said.

Deputy Attorney Molly Pohlhaus, with the Pennsylvania Attorney General's Office, also received complaints. Her office has now filed a civil complaint against Mahoney.

"We have heard from over a dozen individuals impacted families as well as former employees," said Pohlhaus.

Pohlhaus said a civil complaint against Mahoney alleges unfair business practices by failing to comply with the terms of her written contracts.

"We have asked the court to prevent Liberty Doulas, as well as the individual defendants, from being able to operate their business in Pennsylvania," she said.

In Pennsylvania, the Department of Human Services encourages doulas to be certified, and it is required if they receive Medicaid Funds.

The attorney general alleges Mahoney often employed non-certified doulas despite telling families they'd undergone the required training.

The complaint says Mahoney owes $55,000 to consumers and $12,000 in unpaid wages to employees.

These moms have a message for Mahoney. It is not just about the money.

"It was not just disappointing that she didn't show up," said Lee. "It was disappointing that there was such a lack of consideration for the vulnerability that so many women are in during that time."

Our attempts to reach Mahoney have been unsuccessful.

Both families told us they entered refund agreements several months ago and still haven't been paid.

The attorney general believes Mahoney is still working as a doula and wants any alleged victims to come forward.

Report a correction or typo

Copyright © 2024 WPVI-TV. All Rights Reserved.

Vice Presidential Nominee, Senator JD Vance, to Hold a Rally in Aston, Pennsylvania

Vice Presidential Nominee, Senator JD Vance, will hold a rally in Aston, Pennsylvania on Sunday, November 3, 2024, at 4:00PM EST.The choice could not be clearer for Pennsylvanians: President Donald J. Trump stands for America First policies while Kamala Harris represents incompetence and dangerously liberal policies that are devastating Pennsylvania families. Inflation is suffocating the Keystone State at a brutal ...

Vice Presidential Nominee, Senator JD Vance, will hold a rally in Aston, Pennsylvania on Sunday, November 3, 2024, at 4:00PM EST.

The choice could not be clearer for Pennsylvanians: President Donald J. Trump stands for America First policies while Kamala Harris represents incompetence and dangerously liberal policies that are devastating Pennsylvania families. Inflation is suffocating the Keystone State at a brutal 19.2 percent, slashing over $1,000 a month from the average Pennsylvania family's budget. Under Harris' failed leadership, Pennsylvanians saw record high gas prices that still remain higher compared to when she entered office.

Harris insists the Biden administration is "helping more people buy a home," but that couldn't be further from the truth. Since she’s been in office, the median home price in Pennsylvania has skyrocketed over 25 percent, from around $215,845 in 2021 to a crippling $270,780 in July 2024. Thanks to Harris, the average 30-year mortgage rate has more than doubled—from a reasonable 2.77 percent to a devastating 7.22 percent.

This is the disastrous path Harris and Biden have paved for Pennsylvania, and President Trump is the only one who can fix it. Pennsylvanians will re-elect President Donald J. Trump on November 5th to strengthen the economy and Make America Affordable Again.

Date and Time:Sunday, November 3, 20244:00PM EST

Venue:Sun Center Studios 250 N. Commerce Dr.Aston, PA 19104

Timeline of Events:2:00PM – Doors Open4:00PM – Delivers Remarks

General Admission Tickets:REGISTER HERERequest Media Credentials:REGISTER HEREAll requests for media credentials must be submitted by Saturday, November 2, 2024, at 5:00PM EST.

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