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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Greenwood, CA

Home Care Greenwood, CA

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Benjamin Mays Historic Site gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Greenwood, CA is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Greenwood, CA

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“This company is amazing. I would recommend it to everybody. If you have a loved one your helper is available, dependable, loving. You will feel so comfortable knowing your loved one is in great hands.”

Kimberlee A.
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TESTIMONIALS

“Carrie was phenomenal in assisting us with finding a place suitable for my mothers needs, I am thankful so much. I would recommend Carrie to anyone who could benefit from her help.”

Craig M.
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“Carrie has been an amazing advocate. My father’s terminal agitation has been difficult to manage through the end of his life. Getting him home, around his family and with loving competent staff he is settled and experiencing his “best last days.” Thank you to everyone on your team., you’ve been amazing.”

Marci D.
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TESTIMONIALS

“We had the pleasure of working with Susan. We had an urgent matter that we really didn't know how to handle or how long we needed assistance, but she was so accommodating and incredibly helpful every step of the way. She was very kind, knowledgeable, caring, and responded quickly any time we contacted her. We truly felt like she cared about us and helping us in this time of need. We are so thankful for her!”

Theresa N.
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TESTIMONIALS

“I worked with Carrie with Always Best Care to place my dad into a memory care facility and I can honestly say I don’t think could have made it through such a difficult transition without her help. She helped me get through one of the most challenging times of my life. The compassion and care she showed me and my father was incredible. Going through the process of finding a place for your parent with a memory issue is so difficult and I highly recommend working with a professional. I recommend Carrie and Always Best Care to everyone I hear is trying to navigate that process. Thank you for everything you have done for me and my father.”

Pearl M.
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TESTIMONIALS

“I worked with Carrie with Always Best Care to place my dad into a memory care facility and I can honestly say I don’t think could have made it through such a difficult transition without her help. She helped me get through one of the most challenging times of my life. The compassion and care she showed me and my father was incredible. Going through the process of finding a place for your parent with a memory issue is so difficult and I highly recommend working with a professional. I recommend Carrie and Always Best Care to everyone I hear is trying to navigate that process. Thank you for everything you have done for me and my father.”

Pearl M.
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TESTIMONIALS

“Louiscea is always dependable and on time. Goes out of her way to get cleaning problems done.”

David P.
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TESTIMONIALS

“Lynette Devan has been our caretaker since early January 2024. She is diligent, self-motivated, and VERY competent. She loves to talk and entertain my Dad - 96 - listening patiently to his sometimes disjointed stories and fascinating him with her own! She loves to be active, always anticipating our needs with vacuuming, laundry, food prep, etc. WITHOUT being asked! We greatly value her work ethic and loving care. Always Best responded to our request with this caretaker after a bad experience with another agency's caretaker who was content to play with his phone whenever he could and only doing tasks when asked/directed to do so - and then sullenly. Jim & Ray Moitoza”

James M.
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TESTIMONIALS

“I have been with Always Best Care for about four years now, and I’ve always been impressed with the quality and professionalism of the caregivers they have sent me. As a disabled veteran, I appreciate a company that I can count on for short term and long-term care. My current caregiver, Louiscea D. is exceptional, trustworthy and always punctual. Always Best Care gets my five stars.”

Danny K.
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TESTIMONIALS

“Started working for the company a few months ago, it has been one of the best companies hand down that I have worked for since moving to the area. They honestly care about you as a human they work with your schedule and try very hard to accommodate you. I can’t say enough about Dixie she is so sweet and caring she is the meaning of test others how you would want to be. lol as long as she is there I will be as well????”

Lisa S.
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TESTIMONIALS

“The caregivers are wonderful, particularly Shristi. She is such a gem and she has become an important part of my life for me and my family. She is caring and considerate as well as efficient. The billing department however needs improvement.”

Nena M.
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“Victoria Bourke is a wonderful caregiver. She’s very supportive of my mom and me. She’s flexible in her schedule and always has a smile!”

Lori D.
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“Great care for my husband, David Reynolds. We are happy with our caregiver.”

Pamela R.
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TESTIMONIALS

“I was frantic and knew very little about how to care for my father at his home. Fortunately, I found Always Best Care in Rocklin, CA. Carrie spoke to me about their services on the phone and I started crying. For the first time, I felt there was a path to follow to provide the best care for my dad. Then, I was apprehensive about bringing strangers into my dad's house. Well, Shonda came for the weekend shift and I knew instantly she was a great fit. She was kind and gentle with Dad, but firm when needed. She took care of his feeding and medication needs. I loved her. Then along came Gabrielle, Gabby for short. She was on the Monday-Friday shift. At first I thought she was too young for this responsibility. But, wow, she was awesome. She took care of Dad and his feeding, medicine, movement needs. And, without me having to direct her, she cleaned dishes, took out the garbage, vacuumed, while he was sleeping. They were better care givers than I could be. What a blessing these ladies were at a time when my father and I were the most vulnerable. Thank you Always Best Care for being there.”

Sara H.
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TESTIMONIALS

“Tori Burke has been great. She's doing a awesome job helping my mother with all her needs. Tori has a very special personality that makes my mom feel very comfortable. Tori has made this past year so much easier. Thank you for sending Tori to us. Tori is a definite 5 star. Secret word OCEAN”

Mary L.
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“Grateful for my health aide Shannon. She’s a great listener, always ready to hear my stories, wants and needs. Thanks for sending me off to dialysis with a smile and waiting for transport to arrive.”

Danny W.
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TESTIMONIALS

“My husband has been with Always Best Care since the end of last year recommended by the VA. The office staff is friendly, they answer phone messages quickly and work with our schedule to assign a health aide. We love our current health aide Shannon Rauson, as does our dog Luna. She preps meals, does light housecleaning around my husbands hospital bed, and washes my husband to get him ready for his dialysis day. Thank you Always Best Care.”

Maria M.
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TESTIMONIALS

“I recently used Always Best Care to help me find a place for elderly mother. I worked with Kathee and she set up appointments for me to visit and find a place for my mother. Kathee was knowledgeable and Professional. Every home I visited was vetted in a nice neighborhood and home with the proper staff at had. She was great to work with and I definitely would recommend Always Best Care to anyone that is in needs of their service.”

Wayne M.
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TESTIMONIALS

“A big shoutout for Destiny with ABC who helps Larry navigate through his day, helping him with his walk,fixing lunch, as well as other varied and sundry things. A great personality and willing to adjust to our schedule.”

Larry �.
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TESTIMONIALS

“Victoria Bourke has been with us a yr & a half now providing the care my grandfather needs. Always appreciate her and the care she gives to my grandfather!”

Dene' L.
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TESTIMONIALS

“This is the third year that I have had always best care, and Xochilt is the best care giver I’ve had yet.She is punctual, a great worker, and she always makes sure I have everything I need before she leaves for the day.”

Taunia M.
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“Good experience from staff Elizabeth she’s a good cook Richard”

Elizabeth F.
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“Gabby is very sweet and always conscience of job and our needs. She is great.”

Sharon H.
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“I honestly love this company, great place to work.”

dresen M.
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TESTIMONIALS

“I am a current client of this provider Thanks for your help”

Tim S.

What is Non-Medical Senior Care in Greenwood, CA?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Greenwood, CA

Types of Elderly Care in Greenwood, CA

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Greenwood, CA
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Greenwood, CA
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Greenwood Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Greenwood, CA
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Stone Creek Dining - Greenwood or visit Great Oaks, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Greenwood, CA

Benefits of Home Care in Greenwood, CA

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Greenwood, CA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Greenwood, CA

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your CA's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Greenwood, CA

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Greenwood, CA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Greenwood, CA

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Greenwood, CA

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Bickford of Greenwood
  • Country Charm
  • Demaree Crossing
  • Greenwood Village South
  • Greenwood Meadows
  • Independence Village Greenwood
Home Care Greenwood, CA

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Greenwood, CA

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Greenwood, CA 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Greenwood, CA

Latest News in Greenwood, CA

Family of Tim Hortons customer who says she was scalded by hot tea sues for $500K

WARNING: This story contains graphic images of burned skin.The family of an Ontario woman who says she was was scalded by a cup of hot Tim Hortons tea is suing the coffee-and-doughnut shop's Canadian franchisor and the owner of one of its locations for $500,000 in damages.But the defendants — TDL Group Corp. and Greenwood Enterprises Inc. — deny any allegations of negligence.Jackie Lansing, 73, told CBC Toronto she was driving her sister to a medical appointment in May 2022 when they...

WARNING: This story contains graphic images of burned skin.

The family of an Ontario woman who says she was was scalded by a cup of hot Tim Hortons tea is suing the coffee-and-doughnut shop's Canadian franchisor and the owner of one of its locations for $500,000 in damages.

But the defendants — TDL Group Corp. and Greenwood Enterprises Inc. — deny any allegations of negligence.

Jackie Lansing, 73, told CBC Toronto she was driving her sister to a medical appointment in May 2022 when they pulled in to the drive-thru at a Tim Hortons on Highway 60 in Huntsville, Ont.

Lansing ordered a medium black tea with two milks, which she said a worker passed to her through the window.

"I took it, put it in the cupholder and I said, 'I don't know, it seems really hot, it doesn't seem like she's put any milk in it,'" Lansing said in an interview.

"So I lifted it up to see if there was milk in it and the cup collapsed and [the tea] went on my stomach and my legs."

Lansing, who lives just south of Rousseau, Ont., suffered "severe, painful and permanent injuries" from the spill, including second-degree burns on approximately six per cent of her body, according to a statement of claim filed on her behalf in the Ontario Superior Court of Justice in Toronto in December.

"I was actually in shock because it was so painful," Lansing said.

The lawsuit argues the restaurant was negligent by giving Lansing the tea at a "scalding temperature" in a defective cup that "collapsed in on itself."

"The cup provided by the restaurant was faulty and deficient for its intended use," the statement of claim reads. "The black tea provided was ... a hazard rather than a beverage."

Ten months after the injury, Lansing said the backs of her legs are scarred and she still has sores on her stomach.

"I just wish they would accept the responsibility," she said.

The lawsuit identifies TDL Group as the company responsible for the supply of materials and upkeep of standards at the Huntsville Tim Hortons, as well as the leaseholder of the property on which the restaurant is located. TDL Group is an owned subsidiary of Tim Hortons' U.S.-based parent company Restaurant Brands International, according to filings with the U.S. Securities and Exchange Commission.

Greenwood Enterprises operates the restaurant, according to the lawsuit.

Lansing is claiming $450,000 in damages for pain and suffering, medical costs and other expenses related to her injuries. Her husband and sister, also named as plaintiffs, are claiming $50,000 for the loss of guidance, care and companionship and for expenses incurred and lost income while caring for Lansing.

Gavin Tighe, a partner with the Toronto law firm Gardiner Roberts LLP who represents the family, said restaurants have a "duty of care" to ensure beverages are served at a temperature that's safe for consumption.

"If it's capable of scalding your body, it's capable of scalding your mouth," Tighe said in an interview.

"So why are restaurants serving it at that temperature?"

Tighe argued Tim Hortons hasn't taken sufficient preventative action following similar scalding incidents, including one involving a Winnipeg woman in 2013.

Defendants deny all allegations

In a statement of defence filed in late February, a lawyer representing TDL and Greenwood denied that serving the hot tea created a hazard or that the condition of the cup contributed to the spill. Instead, they blamed Lansing for her injuries.

"If the plaintiffs sustained the injuries and damages alleged ... such injuries and damages were caused and/or contributed to by the acts and/or omissions of [Lansing] herself," Andrea LeDrew of the Toronto-based law firm Stieber Berlach LLP wrote.

"She was the author of her own misfortune."

The statement of defence argues the defendants, their agents and staff "fulfilled all duties of care in regards to the sale and delivery of hot beverages" and that even if the spill was a result of the condition of the cup, it was not "in any way caused or contributed to by any breach of care or duty on the part of the defendants."

LeDrew asked the court to dismiss the claim.

Tim Hortons declined to comment while the matter is before the courts.

According to the Tea Association of Canada's website, tea should be prepared at temperatures ranging between 85 C for white and green tea to 100 C for black and herbal teas. The association also calls for those teas to steep for between one and six minutes, depending on the type.

But the U.S.-based Burn Foundation says water at 68 C is already hot enough to cause a third-degree burn in just one second.

Dr. Alan Rogers, a burn surgeon at Sunnybrook Hospital in Toronto who is not involved in the case, said the severity of a hot liquid burn depends on a number of factors, including the age of the patient as well as the temperature of the liquid, its viscosity and the duration of contact it has with the skin.

"If it's on their clothing for a longer period of time, whether it's been washed appropriately with ... cool running water immediately, then it's less likely to cause a burn injury," he said.

Hot beverages central to several lawsuits

Rajiv Haté, a personal injury lawyer with Kotak Lawyers in Toronto who is also not involved in the case, said lawsuits against restaurants claiming damages for hot beverage burns are common.

The likelihood of success depends on whether Lansing can prove negligence on part of the restaurant or its staff, Haté said, or if the defence can successfully argue contributory negligence on her part.

"It's really what caused it to occur and how did that end up impacting the plaintiff, but also, did the plaintiff do anything to contribute to that?" he said.

Haté said if the case goes to trial, experts are likely to be brought in to testify on issues like the proper standards for serving hot beverages and under what circumstances a cup like the one used could be faulty.

Lansing's case is reminiscent of a high-profile U.S. case in the early 1990s that generated international attention.

In 1992, then-79-year old Stella Liebeck suffered third-degree burns when she accidentally spilled a cup of hot McDonald's coffee in her lap and pelvic region. She sued the restaurant chain and a jury found McDonald's carried the majority of liability for serving coffee that was too hot.

She was awarded nearly $2.9 million US in damages in 1994 — roughly $5 million US in present day money — although a judge later reduced the award to $640,000 US and the case was eventually settled out of court.

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Ryan is a reporter with CBC Toronto. He has also worked for CBC in Vancouver, Yellowknife and Ottawa, filing for web, radio and TV. You can reach him by email at [email protected].

Hidden history at Old Greenwood

The PGA Barracuda tournament is back for the second time at Truckee’s Old Greenwood golf course this year. Competitors at this full-on PGA tour stop are playing for points to qualify for the FedEx Cup playoff championship, and all proceeds are going to charity. This is the first year spectators will be allowed to visit the tournament as COVID-19 restrictions loosen, and it’s a great opportunity for audiences to acknowledge Old Greenwood’s entertaining backstory as a historic location while visiting.Who traveled here...

The PGA Barracuda tournament is back for the second time at Truckee’s Old Greenwood golf course this year. Competitors at this full-on PGA tour stop are playing for points to qualify for the FedEx Cup playoff championship, and all proceeds are going to charity. This is the first year spectators will be allowed to visit the tournament as COVID-19 restrictions loosen, and it’s a great opportunity for audiences to acknowledge Old Greenwood’s entertaining backstory as a historic location while visiting.

Who traveled here?

Thousands and thousands of American pioneers. Today’s exit from Interstate 80 to Old Greenwood is named Overland Trail. This commemorates the original path pioneers traveled on the California/Emigrant Trail, which passed near the vicinity of the present location of the golf course as currently located.

Census data and traveler records tell that thousands of Americans traveling to California- including the 1846 Donner Party — followed this route on their way from the Midwest to the Sacramento Valley and coast beyond. The route was most popular after the 1844 Stevens-Townsend-Murphy Party became the first group to successfully ride wagons across the Sierra until more convenient mountain passes gained popularity later in the decade.

Even after more efficient pioneer traveling routes like the Carson Trail were developed in following years, the Truckee route remained a go-to as the approximate route for the transcontinental railroad after 1867, and much later for the Lincoln Highway (Donner Pass Road) and eventually Interstate 80. There is no concrete archeological evidence that the Stevens-Townsend-Murphy party camped on land currently owned by today’s golf course but the former nearby Emigrant Trail Museum maintains that the historically relevant group absolutely did navigate in the vicinity.

Who was Caleb Greenwood?

Caleb Greenwood was an old man who navigated the mountains. The Stevens-Townsend-Murphy party which pioneered wagon travel through the Sierra in 1844 was partially guided by Caleb Greenwood.

A group of emigrants led by Captain Stevens, Dr. Townsend and Martin Murphy needed a guide who not only knew the route to California but also how to interact with native peoples they would encounter along the way. Greenwood had vast knowledge due to his background and marriage to a native woman. This was a capstone but nevertheless late event in Greenwood’s career. Greenwood claimed that for almost 40 years beforehand he had navigated the American West involved in fur trapping, trading and exploration.

Author Charles Kelly tells that Greenwood moved from Virginia to St. Louis in present day Missouri and entered the fur trading industry. This work led Greenwood to frequently travel from Missouri across modern Utah, Wyoming, Idaho and other frontier territories between the 1810s and 1840s. By the time he helped blaze the Steven-Townsend-Murphy party’s route which became the hazardous Truckee section of the California Trail, he was in very old age. His dramatic age difference with contemporary young explorers earned him the “Old” Greenwood nickname which today’s golf course commemorates.

What’s hidden behind Hole 12?

Decades after Caleb Greenwood navigated the vicinity, Chinese workers operated the land near today’s golf course. Archeologists who excavated Old Greenwood in 2002 speculate that charcoal for railroads, mines and local furnaces was manufactured at the site during the 1870s and 1880s. Beneath today’s golf course they uncovered rice bowls, opium, and Chinese coins which indicate coal was produced by Chinese laborers looking for work after gold mining and local railroad construction dwindled. A marker behind Old Greenwood’s hole 12 commemorates where almost 150 of these ovens were located and one still remains buried. The marker ironically indicates that fresh, green logs — or “green wood” — formed the base of the ovens because they resisted burning despite high temperatures from charcoal burning.

Two other nearby golf courses are named for early Truckee history. George Shaffer’s sawmill, located in the vicinity of today’s Schaffer’s Mill, Lahontan and Northstar golf courses, catalyzed Truckee’s early lumber economy and road access to Truckee in the 1860s. Joseph Gray opened a rest stop along the 1860s wagon trail near today’s downtown Truckee, which is reflected in nearby golf course Gray’s Crossing’s name. Both these early pioneers benefited from Caleb Greenwood’s early trailblazing and interacted with Truckee’s early Chinese labor force. Old Greenwood Golf Course’s name similarly connects it to a historic backstory worth appreciating at the Barracuda tournament this year.

Conor Villines is a volunteer for the Truckee-Donner Historical Society. He holds a BA in History and an MA in Journalism from the University of Arizona, and enjoys learning as much as possible about Truckee and California history

‘Absolutely terrifying’: Deputy city attorney says she contracted typhus at City Hall

Deputy City Atty. Elizabeth Greenwood was at work in City Hall East last fall when her shin began to hurt.“I looked down and there were a couple of insect bites,” Greenwood recalled. She thought little of it at the time, she said, but within weeks she was gravely ill with what doctors would ultimately diagnose as the flea-borne illness typhus.“It was absolutely terrifying,” Greenwood said, describing symptoms that included a 102-degree fever, “the worst headache I have ever had in my life,” a...

Deputy City Atty. Elizabeth Greenwood was at work in City Hall East last fall when her shin began to hurt.

“I looked down and there were a couple of insect bites,” Greenwood recalled. She thought little of it at the time, she said, but within weeks she was gravely ill with what doctors would ultimately diagnose as the flea-borne illness typhus.

“It was absolutely terrifying,” Greenwood said, describing symptoms that included a 102-degree fever, “the worst headache I have ever had in my life,” and dizziness so severe that she needed help walking to the bathroom.

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Greenwood’s experience — and her willingness to speak publicly about it — was a driving factor in this week’s admission by city officials that Los Angeles’ iconic seat of government is infested with vermin.

In the wake of media reports about her condition, City Council members and staffers stepped forward with their own accounts of office flea bites and rats skittering down hallways, over official documents and into ceiling panels.

City officials are now pursuing a full-court press to eradicate rats and fleas. Crews are to clean up the entire Civic Center area in coming weeks, including stepped-up street sweeping and removal of vegetation that may provide animals with shelter or food. Employees are being told to empty the trash each night and put away food and water that may attract animals. There is discussion of ripping out office carpets to get rid of droppings and fleas.

Greenwood, who works in a unit that defends the LAPD in lawsuits brought against the department, is the only City Hall employee who has said publicly that she contracted typhus.

The disease, which has been around since medieval times, is carried by rats. Fleas become infected when they bite rats and then spread it to humans either through bites or when the insects’ feces are rubbed into a cut or scrape in a person’s skin.

Typhus has been a growing problem in L.A. The disease is associated with overcrowding and unsanitary conditions, and last year, after a half dozen homeless people came down with typhus, county officials declared an outbreak in downtown L.A. At the time, they urged residents to steer clear of rats and other wild animals.

Typhus’ symptoms include a rash, fever and fatigue. Jeffrey Klausner, a professor at UCLA’s David Geffen School of Medicine, said that the severity of the disease varies widely and some people recover without ever realizing they had typhus.

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“Unless doctors are well aware of the signs and symptoms, it may be misdiagnosed,” said Klausner, an infectious disease expert. He said that “if people see fleas in their work environment, they need to be aware that one of the infections they could have is typhus.”

Greenwood’s doctor initially diagnosed her with meningitis. She said that as she lay in bed one day wondering why she wasn’t getting better, she recalled Mayor Eric Garcetti’s email last October warning of the typhus outbreak.

“I googled ‘typhus’ and all of my symptoms were included on the list,” she said. A blood test later confirmed her diagnosis, she said.

Greenwood said she notified the City Attorney’s office that she had typhus, but supervisors did not alert co-workers.

“It was clear they just didn’t believe me,” she said. Spokesmen for the office did not respond to messages seeking comment.

Greenwood said she saw herself as “the canary in the coal mine” of the problem and decided to go to the media to protect other civil servants and members of the public who visit the City Hall complex. KNBC first reported on her condition.

Three and a half months after she became ill, Greenwood describes herself as “98% better.” She suffers from occasional bouts of vertigo, but eventually plans to return to work.

“If they fumigate, I will come back,” she said.

[email protected]

A ‘damming’ situation: 130-year-old dam leaking; holding back tons of toxic waste from river

By Peyton FurtadoClick here for updates on this storyGREENVILLE, South Carolina (WYFF) — Lake Greenwood provides clean drinking water to tens of thousands of people in...

By Peyton Furtado

Click here for updates on this story

GREENVILLE, South Carolina (WYFF) — Lake Greenwood provides clean drinking water to tens of thousands of people in Greenwood and Laurens counties. But just over an hour upstream in Greenville County, the 130-year-old Conestee Dam is crumbling and cracking day by day, according to experts, holding back millions of tons of chemicals and raw sewage.

“We’re worried. That old dam is pretty tedious,” said Greenville County Councilman Butch Kirven. “You know that the rainfall we had this past week was almost-record levels. And there’s some cracks in the dam now between those old stones that were set into place.”

The dam was built in 1892 to power the Conestee Mill, which went out of business in the 1970s.

During that time, before environmental ordinances were put into place, the mills and businesses along the river dumped their toxic waste and sewage into the water.

Now, lawmakers say that the dam is leaking.

Though Kirven and other lawmakers said some have known about the problem for a few years, they’ve never gotten this close to addressing it.

“With those companies gone, why is it my problem? They should fix that over there,” Kirven said, explaining the mindset. “Those people should fix this. Why doesn’t Greenville City fix it? Why doesn’t Greenville County fix it? Well, nobody like that has got $47.5 million.”

According to a study led by Kleinschmidt Consulting, dams built in the Upstate during the late 19th century were typically only meant to last 50 years.

One hundred and thirty years later, the South Carolina Department of Health and Environmental Control said the state of the dam and the presence of metals, pesticides and other chemicals encased in sediment at the bottom of the water it holds back is hazardous.

Kirven said he can’t fathom how much damage it could do if breached.

“You can’t put a price on lives and health,” he said. “Property damage would be in the billions of dollars, no doubt about that.”

The pollution pouring into the Reedy River and flowing into Lake Greenwood, a source of drinking water for Laurens County and Greenwood County’s only drinking was source.

“We’ll either be taking showers in bottled water or take turns sticking our fingers in the dam, so the water doesn’t leak out and get us,” said Greenwood Lake resident Bradley Wooten.

“If the dam breaks,” he continued, “this lake, the ecology, the water supply and pretty much everything downstream from the lake, Columbia and Lake Murray and beyond will be affected.”

After state lawmakers set aside $3 million in 2022 to address Conestee Dam, DHEC recommended building a new dam about 10 feet in front of the old one. It should take three years to build.

Before they break ground, representatives on the local and state level will need to come up with at least $47.5 million.

According to Greenwood County Council member Dayne Pruitt, it could put people in a difficult quandary.

“If you look at responsible parties, which most are not in business anymore,” he said. “And you’ve got us downstream that it affects, but if we ask our taxpayers to pay for something that we didn’t cause, can we ask the state? We need help. We need help from state, we need help from federal, if it’s possible.”

We reached out to the Conestee Foundation, which owns the Conestee Dam and Conestee Nature Preserve behind it. The nonprofit responded that they are considered a non-responsible party.

Executive director Michael Corley stated, “This is something that we’re diligently working on and have been for decades. We’re closer than ever to solving the problems.”

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Castle emerges from sand dunes at park in NC’s Outer Banks. How did it get there?

An honest-to-goodness castle has been photographed sticking out of a dune on the Outer Banks, and North Carolina state parks officials say it’s not a Photoshop prank.There is a castle buried at Jockey’s Ridge State Park in Nags Head and half of it — 10 to 15 feet — has emerged due to shifting sands, according to park superintendent Joy Greenwood.It’s suspected another 15 feet could still be buried, hinting additional shifts in the dune could expose an oddity not seen in decades.So how did a ...

An honest-to-goodness castle has been photographed sticking out of a dune on the Outer Banks, and North Carolina state parks officials say it’s not a Photoshop prank.

There is a castle buried at Jockey’s Ridge State Park in Nags Head and half of it — 10 to 15 feet — has emerged due to shifting sands, according to park superintendent Joy Greenwood.

It’s suspected another 15 feet could still be buried, hinting additional shifts in the dune could expose an oddity not seen in decades.

So how did a castle end up on the Outer Banks?

“The castle is part of an old miniature golf course that operated from 1979-1987/88. I actually played on it!” Greenwood told McClatchy News in an email.

The course “was acquired by the state after the owner was frustrated by the amount of sand covering the course each year. ... She was in negotiations with a local contractor to remove the sand, but the state got involved to keep the sand in the park.”

It has been 35 years since the park system bought the 3.11 acres and allowed nature to take its course on the course.

As a result, parts of the course are buried 30 to 40 feet under sand, Greenwood says.

The castle sits close to the crosswalk off 158 Bypass and is the only golf course structure known to survive inside park boundaries. (Most were carted away by a church, only to end up destroyed in a fire, officials say.)

“Depending on storms, more or less is exposed. Presently it is more exposed than it has been in a very long time: Probably 15+ years,” Greenwood says. “The sand is being depleted from the north side and moving to (the) south. Enough of this sand has moved to not replenish the sand around the castle.”

Questions about the castle’s origins began surfacing in early November, when photos appeared on Facebook pages devoted to the Outer Banks.

“How did we miss this,” Charlene Miller posted on Facebook.

“Looks like something from a movie!” Renay Van Horn Smith wrote.

Among those who have shared images of the castle is professional photographer Wes Snyder, who is known for focusing on Outer Banks settings. He says he has long known about the castle and has watched with interest as more and more has been revealed.

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