It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting Birthplace of Horace Mann in Franklin, MA gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Franklin, MA is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“"I CAN'T SAY ENOUGH GREAT THINGS ABOUT ALWAYS BEST CARE SENIOR SERVICES! BEFORE REACHING OUT”
“I am a past client of this provider We worked with Always Best Care to provide”
“I can’t say enough great things about Always Best Care Senior Services! We used them”
“I am a current client of this provider I can’t say enough great things about Always”
“Always Best Care was very knowledgeable and compassionate to my families needs. With their”
“Fantastic care Holly is a great hire for the company. always best care is a”
“My mom is 93 and had COVID-19, requiring hospitalization for shortness of breath and treatment”
“My mom is 93 and had COVID-19, requiring hospitalization for shortness of breath and treatment”
“I am a past client of this provider My mom is 93 and had COVID-19, requiring”
“My mom is 93 and had COVID-19, requiring hospitalization for shortness of breath and treatment”
“I would like to thank you for your professional care and handling of my Mom’s”
“Kingsley, first may I say what a wonderful person Aggie has been during this week”
“I would like to take sometime to commend our caregiver Holly for the wonderful job”
“I am a past client of this provider Our 85 year old mother needed overnight care”
“Their professionalism and response to questions and concerns. They were the only agency that said”
“I am a current client of this provider Always Best Care of Greater Worcester is wonderful.”
“It's a great company to work there. I have learned a lot from this company.”
“Staff was very professional during consultation.”
“The Schedulers are very professional and respectful. they work with the caregivers very well and”
“Always Best Care is a great place to work where they really care about their”
“Your loved ones will be in great care with Always Best Care of Worcester.”
“"I CAN'T SAY ENOUGH GREAT THINGS ABOUT ALWAYS BEST CARE SENIOR SERVICES! BEFORE REACHING OUT TO ALWAYS BEST CARE, I HAD NOT SLEPT IN MONTHS. TAKING CARE OF MY DADS EVERY NEED NIGHT AND DAY WAS EXHAUSTING TO SAY THE LEAST. RON WAS QUICK IN GETTING BACK TO ME. WHEN I COULD NOT GET ANYWHERE WITH THE VA, RON SOMEHOW MANAGED TO GET THINGS DONE. SO KIND ATTENTIVE AND PATIENT. DEFINATELY WENT THE EXTRA MILE TO SUPPLY MY DAD WITH THE GREATEST CAREGIVER WHEN HE NEEDED IT MOST. A SPECIAL THANKS TO (KK) KWAME FOR MY DADS OVERNIGHT CARE. YOU WERE A LIFESAVER TO ME. MY DAD WAS A MAN'S MAN AND DID NOT ACCEPT HELP EASILY, BUT MY DAD TRUSTED YOU TO BE HIS GO TO WHEN NIGHTS WERE SO DIFFICULT. THANK YOU KINGSLEY AND PION FOR YOUR PROFFESIONALISM, GUIDANCE AND COMPASSION. YOU PROVIDED FOR ME AND MY DAD DURING THIS DIFFICULT TIME. A SIMPLE THANK YOU WILL NEVER COVER IT!”
“I am a past client of this provider We worked with Always Best Care to provide 24-hour care for our parents who needed additional help to stay in their home. The care workers were helpful, caring, and provided the support and peace of mind needed. In addition to the care workers, office staff were regularly reachable and patient with multiple questions! Although it was a short term placement, about 3 months, I'd recommend and would use them again if the need arises.”
“I can’t say enough great things about Always Best Care Senior Services! We used them to help move my aunt from Boston to Phoenix, and I literally couldn’t have done it without them. From my first interaction with Ron to set things up to Kingsley helping (that word doesn’t begin to describe his patience and calmness) to the most amazing caregiver I’ve ever encountered, Sarah, they handled her every need while also ensuring me it would all be okay. Another passenger on the plane even commented how amazing Sarah was with my aunt! They were truly Heaven sent, and I would not hesitate to recommend them to anyone for any health care they provide!”
“I am a current client of this provider I can’t say enough great things about Always Best Care Senior Services! We used them to help move my aunt from Boston to Phoenix, and I literally couldn’t have done it without them. From my first interaction with Ron to set things up to Kingsley helping (that word doesn’t begin to describe his patience and calmness) to the most amazing caregiver I’ve ever encountered, Sarah, they handled her every need while also ensuring me it would all be okay. Another passenger on the plane even commented how amazing Sarah was with my aunt! They were truly amazing, and I would not hesitate to recommend them to anyone for any health care they provide!”
“Always Best Care was very knowledgeable and compassionate to my families needs. With their assistance and guidance we were able to provide my family with much needed home and respite care. They were also able to work with my family to find ways to defray the costs. The home health aids are wonderful. They provide a high level of professional service as well as companionship for my family.”
“Fantastic care Holly is a great hire for the company. always best care is a top of the line company that really cares about its clients. I highly recommend them.”
“My mom is 93 and had COVID-19, requiring hospitalization for shortness of breath and treatment with oxygen. I would have cared for my mom, but I got sick. I contacted ABCSS twelve hours before I started caring for my mom. My mom had some brain fog and some fluid balance issues. They responded that they could provide my mom with 11 hours of care a day, starting the day I was to be there. The next morning, an aide came with a supervisor to see my Mom. My goals for that day were small: to coax my mother to see the hairdresser, wash her hair, and ensure she took her medications. The aide was able to do that, to give my mom medication that was set out, to encourage her to drink and to walk in the halls. The following day, the aide encouraged her to shower and get dressed. My mom left her apartment to go to the dining room and eat with her friends. My mom might have required another hospitalization without the aide coaxing her to eat and drink reliably. Having an aide helped my mom regain some of her independence despite her brain fog and helped reinstitute the daily schedule that my mom had before her hospitalization. I had initially been contracted for 8 days, but with my mother's progress, I could terminate one-to-one care in just 6 days! I helped by setting daily goals, but the aide coaxed my mother toward health. I highly recommend this agency. I thank Georgianna for her care of my mother.”
“My mom is 93 and had COVID-19, requiring hospitalization for shortness of breath and treatment with oxygen. I would have cared for my mom, but I got sick. I contacted ABCSS twelve hours before I started caring for my mom. My mom had some brain fog and some fluid balance issues. They responded that they could provide my mom with 11 hours of care a day, starting the day I was to be there. The next morning, an aide came with a supervisor to see my Mom. My goals for that day were small: to coax my mother to see the hairdresser, wash her hair, and ensure she took her medications. The aide was able to do that, to give my mom medication that was set out, to encourage her to drink and to walk in the halls. The following day, the aide encouraged her to shower and get dressed. My mom left her apartment to go to the dining room and eat with her friends. My mom might have required another hospitalization without the aide coaxing her to eat and drink reliably. Having an aide helped my mom regain some of her independence despite her brain fog and helped reinstitute the daily schedule that my mom had before her hospitalization. I had initially been contracted for 8 days, but with my mother's progress, I could terminate one-to-one care in just 6 days! I helped by setting daily goals, but the aide coaxed my mother toward health. I highly recommend this agency. I thank Georgianna for her care of my mother.”
“I am a past client of this provider My mom is 93 and had COVID-19, requiring hospitalization for shortness of breath and treatment with oxygen. I would have cared for my mom, but I got sick. I contacted ABCSS twelve hours before I started caring for my mom. My mom had some brain fog and some fluid balance issues. They responded that they could provide my mom with 11 hours of care a day, starting the day I was to be there. The next morning, an aide came with a supervisor to see my Mom. My goals for that day were small: to coax my mother to see the hairdresser, wash her hair, and ensure she took her medications. The aide was able to do that, to give my mom medication that was set out, to encourage her to drink and to walk in the halls. The following day, the aide encouraged her to shower and get dressed. My mom left her apartment to go to the dining room and eat with her friends. My mom might have required another hospitalization without the aide coaxing her to eat and drink reliably. Having an aide helped my mom regain some of her independence despite her brain fog and helped reinstitute the daily schedule that my mom had before her hospitalization. I had initially been contracted for 8 days, but with my mother's progress, I could terminate one-to-one care in just 6 days! I helped by setting daily goals, but the aide coaxed my mother toward health. I highly recommend this agency. I thank Georgianna for her care of my mother.”
“My mom is 93 and had COVID-19, requiring hospitalization for shortness of breath and treatment with oxygen. I would have cared for my mom, but I got sick. I contacted ABCSS twelve hours before I started caring for my mom. My mom had some brain fog and some fluid balance issues. They responded that they could provide my mom with 11 hours of care a day, starting the day I was to be there. The next morning, an aide came with a supervisor to see my Mom. My goals for that day were small: to coax my mother to see the hairdresser, wash her hair, and ensure she took her medications. The aide was able to do that, to give my mom medication that was set out, to encourage her to drink and to walk in the halls. The following day, the aide encouraged her to shower and get dressed. My mom left her apartment to go to the dining room and eat with her friends. My mom might have required another hospitalization without the aide coaxing her to eat and drink reliably. Having an aide helped my mom regain some of her independence despite her brain fog and helped reinstitute the daily schedule that my mom had before her hospitalization. I had initially been contracted for 8 days, but with my mother's progress, I could terminate one-to-one care in just 6 days! I helped by setting daily goals, but the aide coaxed my mother toward health. I highly recommend this agency. I thank Georgianna for her care of my mother.”
“I would like to thank you for your professional care and handling of my Mom’s extended home care. When I called you for assistance with Thelma’s home care needs you were such a good listener and I could feel your warmth and good spirit over the phone”
“Kingsley, first may I say what a wonderful person Aggie has been during this week helping my wife on her return from Knollwood. She is most attentive, helpful and pleasant. It is hard to find a nicer person to have sharing ones home. We are very pleased you chose her to be with us.”
“I would like to take sometime to commend our caregiver Holly for the wonderful job she is doing with my dad by providing in home care. She is caring, engaging , and provides professional services and the best companionship for my Dad !! Great job to Always Best Care !!!!”
“I am a past client of this provider Our 85 year old mother needed overnight care following repeated hospitalizations over a 9 month period and ensuing hospice care. We called Kingsley, the Director, who was kind, gracious, professional, and knowledgeable. Flexible scheduling was also a priority and we always received immediate attention. The Director even brought over the PCAs personally to introduce them and would visit to ensure our mother’s needs were being met.The office staff and PCAs were kind and professional. Overall would highly recommend this agency.”
“Their professionalism and response to questions and concerns. They were the only agency that said they could help us for the care of my husband. The care takers are responsible, and really care for the person and caretaker. Their secretary is very professional and helpful and always gets back to me. Kingsley is fantastic, professional, caring, and goes over an beyond his call of his profession. We are very thankful for Always Best Care and I have recommended them to friends and rehab centers.”
“I am a current client of this provider Always Best Care of Greater Worcester is wonderful. The person who answers the telephone (her name is Donna), and she's older like we are. She has a clue about what we're talking about when we're asking for help and why, so it becomes a very personal conversation. I was introduced to the director. He is an RN, plus a few other things. When he comes in to do the assessment for what you need, he works really hard at putting together the right caregiver with the person asking. He was just absolutely lovely. We needed somebody who could drive to do errands, and then I needed help with the laundry and occasional meals. The caregiver picks up and tidies around. She does bathing for my husband, who is almost bedbound. She does other simple health-related things for him. For me, she helps with my bathing because I have a bad back and bad knees. She's nice, and she's sweet. She can be a little tough when she needs to be, which is what we wanted. Not to be abusive, but just someone with a firm hand. When you don't feel well, you tend to act like a 7-year-old; it doesn't matter how old you are. She is just lovely. We couldn't ask for anything better.”
“It's a great company to work there. I have learned a lot from this company. I was not left on my own when I started working, everyone is friendly and pleasant.”
“Staff was very professional during consultation.”
“The Schedulers are very professional and respectful. they work with the caregivers very well and find them the right cases. The pay is also very great”
“Always Best Care is a great place to work where they really care about their clients and employees! Absolutely would recommend to anyone looking for care for themselves or a loved one, or a new job!”
“Your loved ones will be in great care with Always Best Care of Worcester.”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting DelCarte Playground and Conservation area in Franklin, MA with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local The Chateau Restaurant Franklin or visit Benjamin Franklin Statue, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Franklin, MA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Franklin, MA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Franklin, MA 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
The Massachusetts Department of Public Health recently announced the opening of an emergency supply warehouse in Franklin.The 75,000-square-foot facility, which has been in operation since July 1, is designed to improve the state's preparedness and response time for public health emergencies and disasters. At 20 Forge Parkway, state officials say it's strategically located near the junction of Interstate 495 and the Mass Pike (Interstate 90).The warehouse stores more than 21 million individual items including bandages, dressing...
The Massachusetts Department of Public Health recently announced the opening of an emergency supply warehouse in Franklin.
The 75,000-square-foot facility, which has been in operation since July 1, is designed to improve the state's preparedness and response time for public health emergencies and disasters. At 20 Forge Parkway, state officials say it's strategically located near the junction of Interstate 495 and the Mass Pike (Interstate 90).
The warehouse stores more than 21 million individual items including bandages, dressings and personal protective equipment. Inside, there are more than 4,000 pallet storage areas and 1,000 square feet of refrigerated space for temperature sensitive products, and a 10-door loading dock to hasten distribution, according to a press release from the DPH.
The warehouse is staffed by two full-time employees, according to the DPH. In cases of emergency, five more trained staff can be added, Omar Cabrera, manager of ethnic media and community outreach for the DPH, told the Daily News.
Attached to the Massachusetts Emergency Agency (MEMA) warehouse, the new facility can collaborate with MEMA to be prepared and respond to any type of emergency that may arise. MEMA, which is headquartered in Framingham, organizes resources and provides training to help communities manage emergencies and disasters.
"Being positioned adjacent to the MEMA warehouse provides the ability for scalability and coordinated efforts on shared missions with their staff as well," Cabrera said.
Kerin Milesky, director of the DPH's Office of Preparedness and Emergency Management, said in a statement that the new facility "strengthens our capacity to support the greater health care system during times of crisis."
This article originally appeared on The Milford Daily News: MA Dept. of Public Health opens warehouse to store emergency supplies
Today’s entire posting is dedicated to the Franklin Town Council election. We contacted all 15 candidates by email and asked each of them the same questions and also asked for a response on our proposed “pledge.” [Could you also include whether you would support/agree to the Pledge we have proposed? (see: https://franklinobserver.town.news/g/franklin-town-ma/n/335372/editoria… ). Five candidates responded: Jane Callaway-Tripp, Caroline Griffith, Stephen Malloy, Joe McGann, and Max Morongiello, presented in alphab...
Today’s entire posting is dedicated to the Franklin Town Council election. We contacted all 15 candidates by email and asked each of them the same questions and also asked for a response on our proposed “pledge.” [Could you also include whether you would support/agree to the Pledge we have proposed? (see: https://franklinobserver.town.news/g/franklin-town-ma/n/335372/editoria… ). Five candidates responded: Jane Callaway-Tripp, Caroline Griffith, Stephen Malloy, Joe McGann, and Max Morongiello, presented in alphabetical order, with the caveat that the platform does not always post in the order requested. Some submitted photos, other did not. A sixth candidate, Debbie Pellegri, responded only to the Pledge question, stating, “I will not accept money from any group.”We wish all candidates well and thank them for their willingness to serve the Town of Franklin.
A) Briefly discuss ‘who you are’ in no more than 150 words.
I was born and raised in Franklin and still live in my childhood home, now a generational home where I raised my children and help raise my granddaughter. I graduated from Tri-County and grew up watching my parents lead by example—coaching, lining fields, serving on committees, and even serving on the Town Council. Their dedication shaped my own path. I began speaking out at town meetings in 2018, paused briefly after my mother’s passing, and returned in 2021 to address issues like stormwater fees and reduced parking requirements. I ran for Council that year but was not elected, then chose to observe how the new Council would lead. In 2023, after my home flooded three times due to neglected infrastructure, I returned to speak out and uncovered ethical violations within the DPW. Since then, I’ve attended nearly every Council meeting. I advocate for honest, transparent representation—for myself and every Franklin resident who deserves to be heard.
B) Briefly state why you are running for TC and why someone should vote for you (75 words max)
I’m running for Town Council to restore transparency, accountability, and fiscal discipline in Franklin. I’ve lived here my whole life and have never been afraid to speak up when something isn’t right. I ask tough questions, challenge poor decisions, and advocate for every resident. I believe in honest leadership and responsible spending. If you want someone who shows up, listens, and fights for fairness, I’d be honored to earn your vote.
We’ve heard arguments for and against a tax override, including what’s needed to maintain current services and suggestions to ask for even more. My question is: How would a tax increase affect you personally and financially? Would the increase be manageable for you, a financial strain, or have no impact?
A tax increase would absolutely be a financial strain for me. I live on a fixed income in the home I was raised in, and like many longtime Franklin residents, I’m already making tough choices to stay afloat. Every dollar matters—especially when you’re balancing groceries, utilities, and rising healthcare costs. I understand the need to fund essential services, but we must also recognize the real impact on families, seniors, and working residents. Responsible budgeting starts with listening to those who feel the strain most.
2. New Growth and Affordable Housing A) What is your position on new growth in Franklin, in particular with regard to the town accepting of encouraging more so-called affordable housing?B) How do you view the role of affordable housing in our town’s future—both its benefits and its challenges?
A) I believe growth in Franklin must be thoughtful, not automatic. We need to ask: who benefits, and at what cost? When it comes to affordable housing, the term itself is often misleading. What’s labeled “affordable” may still be out of reach for many residents—especially seniors, young families, and those on fixed incomes. I’m not opposed to growth, but I am opposed to growth that ignores infrastructure, safety, and the character of our town. Franklin must preserve what makes it special, not chase numbers.
B) Affordable housing can play a role in supporting diverse needs—helping young adults stay in town, offering options for downsizing, and supporting families. But it must be done responsibly. We need to ensure that any development is truly affordable, not just in name. We also need to protect neighborhoods, manage traffic, and ensure services can keep pace. Growth without balance creates strain. I support housing that serves residents—not developers.
3. Senior Center and Revenue Shortfalls The Town Administrator has projected potential closures—including the Senior Center—if revenue doesn’t increase. What is your position on closing the Senior Center?
Closing the Senior Center should never be on the table. For many of our seniors, it’s more than a building—it’s their safe space, their social lifeline, and often their only consistent source of support. I’ve seen firsthand how vital it is to their well-being, especially for those living alone or on fixed incomes. If we’re facing revenue shortfalls, we need to look elsewhere—at discretionary spending, inefficiencies, and missed revenue opportunities. Cutting essential services is not fiscal responsibility; it’s abandonment. I will fight to protect the Senior Center and prioritize the people who rely on it most.
4. Rebuilding Trust and a Sense of Community Franklin is divided. Many residents have expressed frustration with each other and mistrust in town leadership. If elected (or re-elected), how would you work to rebuild trust and help mend the divide in our community?
Rebuilding trust starts with showing up, listening, and leading with respect. I’ve seen firsthand how dismissiveness and poor communication deepen division. If elected, I’ll work to restore transparency and accountability—ensuring residents feel heard, not brushed aside. I’ll advocate for open forums, clearer communication from boards, and leadership that welcomes all voices, not just familiar ones. I believe in honest dialogue, even when it’s uncomfortable. Franklin deserves leaders who unite, not divide—who serve with humility, not ego. That’s the kind of leadership I offer 5. Budget Deficit and Future Overrides We are facing a budget deficit, and two override attempts have failed. How would you approach this challenge going forward? Would you support another override or special election—and under what conditions?
I believe overrides should be a last resort—not a recurring solution. Franklin’s budget deficit demands a full, transparent review of spending, staffing, and revenue sources before asking residents to pay more. We must identify inefficiencies, eliminate waste, and prioritize essential services.If, after that deep dive, an override is still necessary, it must be built on trust—with clear numbers, honest communication, and a plan that reflects true needs, not wants.I do not support another special election. It costs taxpayers money and has already been tried—and rejected—twice. Budgets should be built around what we have. However, I’m not opposed to placing a question on the November ballot, which allows all residents to weigh in without added cost.For me to support that, the following must be in place:• A full fiscal review of every department• Transparent communication and time for public understanding• Specific, measurable outcomes—not vague promises• A united, honest front from both the School Committee and Town CouncilWe cannot afford to repeat past mistakes. If we ask residents to sacrifice, we must first prove we’ve done everything possible to earn their trust.
6. What other initiatives or directions do you believe the town should undertake to address its fiscal problems?
Franklin needs a proactive, resident-focused approach to its fiscal challenges—one that goes beyond overrides and short-term fixes. Here are key initiatives I believe the town should pursue:• Conduct a full audit of spending and staffing across departments to identify inefficiencies, duplication, and areas for cost savings. We must know where every dollar goes before asking for more.• Explore a split tax rate, which could shift more of the burden to commercial properties and ease pressure on homeowners. It’s worth examining fairly and transparently.• Pursue new revenue opportunities that don’t fall on taxpayers—such as grants, responsible use of town-owned assets, and strategic partnerships.• Reevaluate discretionary spending and prioritize essential services like public safety, education, and senior support.• Improve transparency and public engagement in the budget process so residents understand the challenges and can help shape the solutions.Fiscal health starts with trust, discipline, and leadership that puts community needs first.
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Regarding additional question about supporting "The Pledge', Callaway-Tripp responded, "Yes, Absolutely!"
Today’s entire posting is dedicated to the Franklin Town Council election. We contacted all 15 candidates by email and asked each of them the same questions and also asked for a response on our proposed “pledge.” [Could you also include whether you would support/agree to the Pledge we have proposed? (see: https://franklinobserver.town.news/g/franklin-town-ma/n/335372/editoria… ). Five candidates responded: Jane Callaway-Tripp, Caroline Griffith, Stephen Malloy, Joe McGann, and Max Morongiello, presented in alphab...
Today’s entire posting is dedicated to the Franklin Town Council election. We contacted all 15 candidates by email and asked each of them the same questions and also asked for a response on our proposed “pledge.” [Could you also include whether you would support/agree to the Pledge we have proposed? (see: https://franklinobserver.town.news/g/franklin-town-ma/n/335372/editoria… ). Five candidates responded: Jane Callaway-Tripp, Caroline Griffith, Stephen Malloy, Joe McGann, and Max Morongiello, presented in alphabetical order, with the caveat that the platform does not always post in the order requested. Some submitted photos, other did not. A sixth candidate, Debbie Pellegri, responded only to the Pledge question, stating, “I will not accept money from any group.”We wish all candidates well and thank them for their willingness to serve the Town of Franklin.
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STEPHEN MALLOY [https://www.sgmalloy.com]
A) Briefly discuss ‘who you are’ in no more than 150 words.
Our family has proudly called Franklin home since 1999. We chose Franklin for its affordability, excellent schools, welcoming community, and easy access to the city.Over the past 26 years, Franklin has exceeded our expectations. Our children thrived here receiving a strong education while participating in sports, theater, and scouting.During my 40-year career at Big Four accounting firms, most recently at PwC, I held senior leadership roles in infrastructure operations, and security.- Operations Leadership: Managed multi-million-dollar budgets and directed operations staff across the East coast, overseeing office operations, facilities, and construction projects.- Crisis Management & Security: After 9/11, I was asked to establish and lead PwC’s national Crisis Management and Business Continuity functions. In time, my responsibilities expanded to include workplace violence prevention, event security, background screening, and security protocols across U.S. offices.I hold both a Bachelor’s Degree in Business Administration and an MBA. I retired in 2019.
B) Briefly state why you are running for TC and why someone should vote for you (75 words max)
Massive overdevelopment and unrestrained town spending have brought us to a crossroad. Taxes continue to rise, especially as our home values have surged, traffic congestion worsens, and residents feel ignored. Many residents feel they are paying more as they watch our town transform into something we do not want. I’m running for Town Council to restore balance, ensure fiscal responsibility, and put residents first. 1. Personal Impact of Tax Increases A tax override increase would force my family to readjust our personal budget. We are retired now, and we plan our financial needs carefully. Of course, this would be true not only for the initial year, but our tax bill will increase by 2.5 percent on top of that every year going forward. Thus, our tax bill would represent a significant portion of our annual living expenses. 2. New Growth and Affordable Housing A) What is your position on new growth in Franklin, in particular with regard to the town accepting of encouraging more so-called affordable housing? I think the town has done enough regarding affordable housing as more than 10% of our housing stock is deemed affordable by state standards. However, reaching that threshold through massive housing developments has been counterproductive in my view. These developments strain infrastructure, worsen traffic, and diminish the quality of life in Franklin. Projects like those on East Central Street and the proposed 444 East Central development will add hundreds of residents in an already crowded one-mile stretch of road. Rapid growth risks not just congestion, but also civility in our community. We should note, these massive buildings do not really address affordability as the majority of apartments or homes are priced at market rates. Further, this densification is eroding the benefits of suburban living. Most people moved here to enjoy single family home subdivisions, nice sized lots, and access to business and services in nearby commercial zones. I want to preserve our suburban lifestyle.
I will not support any more large-scale 40B housing projects. B) How do you view the role of affordable housing in our town’s future—both its benefits and its challenges?
I think we should consider small scale housing development, maybe with an affordable component, as long as it can be supported by our roads and municipal services. However, we need to be mindful of the impact on the entire community. Traffic, infrastructure demands and overcrowding need to be considered for future building projects. 3. Senior Center and Revenue Shortfalls The Town Administrator has projected potential closures—including the Senior Center—if revenue doesn’t increase. What is your position on closing the Senior Center?
The Senior Center is an important and well-loved part of our town, and I would not favor closing it. Nor do I think we have to. We do, however, need to honor the voters who have rejected two override requests. Our deficit should be addressed by finding thoughtful savings solutions across all town departments. Please see question five for my thoughts on how to address our deficit. 4. Rebuilding Trust and a Sense of Community Franklin is divided. Many residents have expressed frustration with each other and mistrust in town leadership. If elected (or re-elected), how would you work to rebuild trust and help mend the divide in our community?
Building trust comes from frequent and clear communications from the Council to residents. I will work toward building a process where residents can be regularly informed of pending issues and the work before the Council and other key departments like the Planning Board and ZBA. Our town web site is a great resource for this information, but I don't think it's enough to expect that people will access it often. I will work hard to build a culture on the council where we regularly ask how we can push more information to residents.
Another key element to building trust is to be respectful of other opinions. I think social media draws us apart by encouraging people to stay within their own groups. It's easy to be angry and repeat bad information online. I would favor more in person, telephone and direct email conversations where we can regain our civility, get to know each other, and build trust. 5. Budget Deficit and Future Overrides We are facing a budget deficit, and two override attempts have failed. How would you approach this challenge going forward?
It is very important that we honor the voters who have rejected two consecutive override requests. We held two votes and the results were clear. I would not support another request. We need to keep in mind that our budget has grown by almost 50 million dollars over the past ten years or so. Our energy needs to be focused on cost savings and efficiency gains. We need to get to a point where we can fund our budget with the regular annual tax increases for a period of years before we consider asking residents to further increase their taxes.
I would focus on the expense line items across all town functions and look for ways to reduce costs. We need to review how we buy services and materials and ask hard questions like can we do without certain items, can we buy less, can we change purchasing practices to combine efforts with other towns to gain better pricing? We don't need drastic measures like closing the library or Senior Center, but we need to look and see where and how we can trim back costs in every Town department. Additionally, we need to look at all the processes with Town departments to ask where we can gain efficiency. Are there procedures we can redesign or eliminate? Can we use technology to speed services and reduce costs? I think it's very important to ask the people who work across town for their ideas on how we could save money and improve operations.
6. What other initiatives or directions do you believe the town should undertake to address its fiscal problems?
In addition to the above actions, we need to work hard on more economic development. Attracting new business, growing and retaining existing businesses, and leveraging town assets to bring in new revenue should be considered. For example, I know there is a committee looking into the reuse of the Davis Thayer building and property. I would push for options there to somehow provide new revenue for the town.
Above, L to R: Ben Franklin Classical Charter Public School student Colette Lelievre, Maria Sylvia Norris, Nick Paone, Zoë IacovelliFranklin Performing Arts Company (FPAC) will present the beloved, family musical Annie October 17-26 at THE BLACK BOX in Franklin, MA. The production stars young local actor Colette Lelievre in the title role. Lelievre is a Bellingham, MA resident who attends Benjamin Franklin Classical Charter Public School and the Franklin School for the Performing Arts.Joining Lelievre ons...
Above, L to R: Ben Franklin Classical Charter Public School student Colette Lelievre, Maria Sylvia Norris, Nick Paone, Zoë Iacovelli
Franklin Performing Arts Company (FPAC) will present the beloved, family musical Annie October 17-26 at THE BLACK BOX in Franklin, MA. The production stars young local actor Colette Lelievre in the title role. Lelievre is a Bellingham, MA resident who attends Benjamin Franklin Classical Charter Public School and the Franklin School for the Performing Arts.
Joining Lelievre onstage are NYC’s Maria Sylvia Norris (Beetlejuice on tour) as Miss Hannigan, Robbie Rescigno as Rooster, and Ali Funkhouser as Lily St. Regis, as well as local FPAC favorites Nick Paone as Daddy Warbucks and Zoë Iacovelli as Grace Farrell. The cast features Bailey from Bill Berloni Theatrical Animals as Sandy. Bailey’s appearance as Sandy is brought to FPAC by the Parkman Family Foundation. The Orphans will be played by Kylie Adams, Tawny Adams, Katie Cornwell, Halley Henderson, Bella Pereira, Eliza Rodenhiser, Maja Thaker, Zoey Tucker, and Abby Winsor.
The ensemble, comprised of NYC and Boston/Providence talent as well as collegiate actors from programs including Dean College, includes Melissa Baratta, Michael Baratta, Gia Mae Chessa, Charley Eastman, Andrew Scott Holmes, Conor Meehan, Emiliano Morales, Andy Saehan Shin, Kellie Stamp, Lindsay Tomas, Jason Robert Warner, and Isis Wilson. They will be joined by Student Apprentice Performers from the Franklin School for the Performing Arts Ani Corkran, Baree Frigon, Hailey Hulbig, Owen Charles, Ricky Fraser, Arabella Girouard, Penny Keenan, Suri Pahari, and Savannah Schlieman.
Based on the popular comic strip by Harold Gray, Annie has become a worldwide phenomenon and was the winner of seven Tony Awards, including Best Musical. The beloved book and score by Tony Award winners, Thomas Meehan, Charles Strouse and Martin Charnin, features some of the greatest musical theatre hits ever written, including “Tomorrow.” Directed by Raye Lynn Mercer with Music Direction by Hallie Wetzell, the production features choreography by Broadway’s Clay Rice-Thomson (Moulin Rouge, KING KONG, Newsies, Matilda).
Before Friday and Saturday evening performances of FPAC’s Annie, audiences have the option to step into Hannigan’s: a 1930s speakeasy. When an add-on ticket is purchased, patrons will be sent instructions to find and enter this secret establishment including the password. Inside, patrons will be greeted by the prohibition-era staff and enjoy drinks, snacks, and live music. Speakeasy admission is 21+. If patrons are attending the show with kids, they can follow Mr. Bundles to The Orphanage (the Orange Studio at the Franklin School for the Performing Arts) for supervised games and activities until 7:00pm. Only kids with a ticket to that night’s performance are permitted. The activities/supervision option is recommended for kids 12 and under, but all are welcome. The add-on ticket to this pre-show experience includes the password to Hannigan’s (it changes every night), an appetizer, soft drink, and reserved seating for the purchased ticket. Drinks and additional food will be available for purchase.
FPAC is an Actors’ Equity Small Professional Theater company based at THE BLACK BOX in downtown Franklin, MA. Each season, FPAC produces musicals, plays, ballets, and more featuring Broadway stars, professional actors, local performers, and emerging artists. Tickets for Annie are available at FPAConline.com or by calling the box office at 508-528-3370.
Fifteen candidates are competing for nine seats on the Franklin Town Council in this fall's biennial local election, which takes place on Nov. 4.Town Council is one of just two races that are contested; School Committee is the other, and in that case there is just one more candidate than available seats.On Election Day, polls will be open from 6 a.m. to 8 p.m. at Franklin High School. The town also offers early voting on 12 days between Oct. 17-31 at the Town Clerk's Office.Franklin is one of just a few Massachusetts mun...
Fifteen candidates are competing for nine seats on the Franklin Town Council in this fall's biennial local election, which takes place on Nov. 4.
Town Council is one of just two races that are contested; School Committee is the other, and in that case there is just one more candidate than available seats.
On Election Day, polls will be open from 6 a.m. to 8 p.m. at Franklin High School. The town also offers early voting on 12 days between Oct. 17-31 at the Town Clerk's Office.
Franklin is one of just a few Massachusetts municipalities that officially uses "The Town of" in its name, even though its government functions as a city.
Here's a rundown of what's on the Nov. 4 ballot:
All seven seats on the Franklin School Committee are open; eight candidates have submitted nomination papers. The only incumbent who did not submit papers was Vice Chair David McNeil. Incumbent Erin Gallagher and new candidate William Gagne IV did submit papers but then withdrew before the Sept. 15 deadline to get on the ballot.
School committee members serve two-year terms.
Incumbent members running for reelection include:
Newcomers hoping to earn a spot include:
According to the town charter, the nine-member coouncil serves as the legislative body that sets policy for the community. Six of its nine incumbents, along with nine newcomers, have filed nomination papers.
Three current board members — Melanie Hamblen, Cobi Frongillo and Brian Chandler — did not return nomination papers.
Would-be challenger Scott Dragonetti pulled nomination papers but did not return them.
Town Council members also serve two-year terms.
Here's who returned papers:
The ballot will also elect one person to the Board of Assessors, one to the Board of Health, three to the Planning Board and one for town clerk. All of these races are uncontested.
Incumbent Christopher Feeley submitted nomination papers for the only seat open on the Board of Assessors. He is running unopposed.
Bridget Sweet, the current chair of the Board of Health, did not submit papers for reelection. Her term expires on Nov. 6. There were no other submissions to fill the role. The open seat will likely be filled by write-in votes, Town Clerk Nancy Danello told the Daily News. If there are no write-ins, somebody will be appointed to fill the seat.
Two seats are open on this five-member board, and neither incumbent — Beth Wierling and Jennifer Williams — is seeking an additional four-year term.
Mark A. Mucciarone, who previously served as an associate Planning Board member, has submitted papers to be a full-time member alongside newcomer Eric Steltzer.
William J. Lee IV has submitted papers to become associate member.
Danello is running unopposed for a second four-year term. She was named temporary clerk in 2020 after Teresa Burr's resignation, then was elected to her first full term in November 2021.
Signed nomination papers were due at the Town Clerk’s Office by Sept. 15. Candidates have until Sept. 22 to withdraw their candidacy.
Residents who are registered to vote by Oct. 25 are eligible to cast ballots in the bienniall election.
Residents who are not able to vote in person on Nov. 4 have the option to vote on one of the 12 early voting days between Oct. 17-31 at the Town Clerk's Office. Hours for early voting during this period are as follows:
508-691-8539
