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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Minneapolis, MN

Home Care Minneapolis, MN

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Milwaukee Avenue Historic District gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Minneapolis, MN is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Minneapolis, MN

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“I am a current client of this provider Always Best Care comes in to help my dad a shower at night. When the guy came out to interview, he was really good and helpful, but it was just hard to find someone to help with dad been a little bit bigger and heavier. They like the person that they had come out a couple of times. The caregiver is good.”

Gloria285054

What is Non-Medical Senior Care in Minneapolis, MN?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Minneapolis, MN

Types of Elderly Care in Minneapolis, MN

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Minneapolis, MN
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Minneapolis, MN
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Minnehaha Regional Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Minneapolis, MN
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local The Capital Grille or visit Hinkle-Murphy House, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Minneapolis, MN

Benefits of Home Care in Minneapolis, MN

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Minneapolis, MN, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Minneapolis, MN

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your MN's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Minneapolis, MN

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Minneapolis, MN understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Minneapolis, MN

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Minneapolis, MN

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Jones-Harrison Senior Living
  • Angels Assisted Living Inc
  • The Pillars of Prospect Park
  • Minnehaha Senior Living
  • The Waters on 50th
  • Abiitan Mill City
Home Care Minneapolis, MN

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Minneapolis, MN

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Minneapolis, MN 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Minneapolis, MN

Latest News in Minneapolis, MN

Minneapolis Outdoor Ice Rinks Closed Amid Warm Temps, Could Open Soon

Officials anticipate that the rinks will reopen next week when the weather is expected to cool down back into normal winter temperatures.William Bornhoft, Patch StaffMINNEAPOLIS — The Minneapolis Park and Recreation Board (MPRB) has announced the temporary closure of all outdoor ice rinks due to unseasonably warm temperatures.The current warm weather, along with forecasts predicting continued mild conditions, h...

Officials anticipate that the rinks will reopen next week when the weather is expected to cool down back into normal winter temperatures.

William Bornhoft, Patch Staff

MINNEAPOLIS — The Minneapolis Park and Recreation Board (MPRB) has announced the temporary closure of all outdoor ice rinks due to unseasonably warm temperatures.

The current warm weather, along with forecasts predicting continued mild conditions, has made it difficult to maintain safe ice surfaces, officials said.

As a result, MPRB operations staff have closed all outdoor rinks until colder temperatures return.

Officials anticipate that the rinks will reopen next week when the weather is expected to cool down. Residents are encouraged to check the MPRB website for updates on rink status before heading out.

For the latest information, visit MPRB’s official rink status page.

Find out what's happening in Minneapolisfor free with the latest updates from Patch.

Here's the full NWS forecast from the Minneapolis-St. Paul Airport:

Friday: Mostly sunny, with a high near 37. North wind around 10 mph.

Friday Night: Mostly cloudy, with a low around 23. North wind 5 to 10 mph becoming east southeast after midnight.

Saturday: A 40 percent chance of snow, mainly after noon. Cloudy, with a high near 36. Breezy, with a southeast wind 15 to 20 mph, with gusts as high as 30 mph.

Saturday Night: A 30 percent chance of snow before midnight. Cloudy, then gradually becoming partly cloudy, with a low around 29. South southeast wind 5 to 15 mph, with gusts as high as 25 mph.

Sunday: A slight chance of snow before 10am, then a chance of rain between 10am and 2pm, then a chance of snow after 2pm. Partly sunny, with a high near 41. South southwest wind 5 to 15 mph becoming west northwest in the afternoon. Chance of precipitation is 30%.

Sunday Night: Mostly cloudy, with a low around 13. West northwest wind around 15 mph.

Monday: Mostly cloudy, with a high near 19. Northwest wind around 15 mph.

Monday Night: Mostly cloudy, with a low around 6. North northwest wind 5 to 10 mph.

Tuesday: A 30 percent chance of snow. Mostly cloudy, with a high near 19. North northwest wind 5 to 10 mph.

Tuesday Night: A 20 percent chance of snow. Mostly cloudy, with a low around 10. North wind around 5 mph.

Wednesday: A 30 percent chance of snow. Mostly cloudy, with a high near 23. Northwest wind 5 to 10 mph.

‘Quad-Demic’ Of Illnesses Straining MN Emergency Rooms

MINNESOTA — Public health officials are warning that a “quad-demic” — a contagious combination of COVID-19, influenza, RSV and the nasty stomach bug norovirus — is putting pressure on Minnesota emergency rooms and hospitals.Respiratory viruses are at high o...

MINNESOTA — Public health officials are warning that a “quad-demic” — a contagious combination of COVID-19, influenza, RSV and the nasty stomach bug norovirus — is putting pressure on Minnesota emergency rooms and hospitals.

Respiratory viruses are at high or very high levels across most of the country, according to the latest surveillance report from the U.S. Centers for Disease Control and Prevention. The agency said in an update Friday that nationally, wastewater surveillance shows viral activity is high for influenza A and moderate for RSV.

While COVID-19 levels remain low across most of the nation, Minnesota is experiencing a surge, with high rates of both flu and norovirus, adding to the quadruple threat to public health.

Norovirus data from public health laboratories from around the country tallied by the CDC shows that Midwest states from Kansas to Michigan are the hardest hit by the highly contagious stomach bug, whose symptoms include vomiting and diarrhea. Norovirus positivity test levels in all regions of the country are as high or higher than last season’s peak nationwide.

In its most recent update on respiratory viruses, the CDC said COVID predictions for the next two weeks suggest that emergency department visits will remain at a lower level compared to prior winter seasons. Influenza predictions suggest that emergency department visits will be high and will increase in most states.

Find out what's happening in Minneapolisfor free with the latest updates from Patch.

Here's the situation in Minnesota:

Minnesota Influenza Key Statistics

RSV: In Minnesota, the wastewater viral activity level for RSV is currently High

COVID-19: In Minnesota, the wastewater viral activity level for COVID-19 is currently Very High.

In mid-December, the Minnesota Department of Health reported more than 40 norovirus outbreaks — commonly known as the "stomach flu" — for the month, nearly double the typical number seen during this time of year.

New study: 20% of MN households are food insecure

Study: 20% of MN households are food insecureNew data shows a sobering reality for hunger in the state of Minnesota. One in five households are experiencing food insecurity. Second Harvest Heartland said this is the first-time ever it has conducted its own statewide hunger study.The BriefBROOKLYN PARK, Minn. (FOX 9) - New data shows a sobering reality for hunger in the state of Minnesota.O...

Study: 20% of MN households are food insecure

New data shows a sobering reality for hunger in the state of Minnesota. One in five households are experiencing food insecurity. Second Harvest Heartland said this is the first-time ever it has conducted its own statewide hunger study.

The Brief

BROOKLYN PARK, Minn. (FOX 9) - New data shows a sobering reality for hunger in the state of Minnesota.

One in five households are experiencing food insecurity. Second Harvest Heartland said this is the first time it has ever conducted its own statewide hunger study.

Food shelf visits to set new record

By the numbers:

Second Harvest Heartland said organizations rely on federal statistics on hunger relief every 18 months or so to inform strategy, which can often be a delayed reference point.

Second Harvest Heartland partnered with Wilder Research to conduct its first ever statewide hunger study. The organization said it wanted to better understand the current state of food insecurity in Minnesota to try to keep up with the growing need.

"One of our greatest insights is that one out of five Minnesotans cannot afford the food they need to thrive," said Sarah Moberg, Chief Operations Officer of Second Harvest Heartland.

According to the study, 20% of Minnesota households are food insecure, 18% of the state is supported by the emergency food system, and 30% of households in Minnesota are not confident about having enough food in the next year.

Second Harvest Heartland said food shelf visits over the last year will set yet another record.

Tackling root causes of hunger

Understanding the issues::

Second Harvest Heartland said their mission is not just about providing food, they want to grow awareness about the root causes of hunger and affordability.

"It could be, do you have transportation to get to a job. It could be the job and the hours and the childcare, all of those pieces have to work together in order for a family to be able to afford the food they need," said Moberg. "Often times, we know if a family has to make a tough choice about what to afford, food is the first thing they pull back on."

The organization also points to rising costs as a challenge many of these households face.

"Times are tough right now, so the cost of items like childcare, healthcare, housing, energy, all of those have been increasing. They’re increasing at a rate that many families are having a hard time keeping up with," said Moberg. "We know it’s a really difficult choice right now that many families are having to make."

What you can do:

Learn more here about the organization’s goal to cut the number of food insecure households in the state in half by 2030 by clicking here.

The Source: Second Harvest Heartland, Wilder Research.

62 investigations underway involving federally-funded Minnesota child care centers

Updated: 3 hours ago62 investigations underway involving federally-funded Minnesota child care centersThe Minnesota Department of Human Services (DHS) confirmed to 5 EYEWITNESS NEWS its Office of Inspector General has 62 active investigations into family child care and child care centers in the Child Care Assistance Program (CCAP) across the state.5 EYEWITNESS NEWS looked into some of the child care centers that receive the most of the federal funding available in the CCAP program which is regulated by DHS.One d...

Updated: 3 hours ago

62 investigations underway involving federally-funded Minnesota child care centers

The Minnesota Department of Human Services (DHS) confirmed to 5 EYEWITNESS NEWS its Office of Inspector General has 62 active investigations into family child care and child care centers in the Child Care Assistance Program (CCAP) across the state.

5 EYEWITNESS NEWS looked into some of the child care centers that receive the most of the federal funding available in the CCAP program which is regulated by DHS.

One day care center in Minneapolis, Quality Learning Center Daycare, had 95 violations between 2019 and 2023, according to DHS records. Those violations range from “failure to keep hazardous items away from children” to “no records for 16 children.” In 2022, DHS placed the facility on a conditional license.

But, state records showed Quality Learning Center Daycare still received $7.8 million in federal tax money since 2019 despite its regulatory issues. Its conditional license was removed in 2024.

Another business in Minneapolis, Minnesota Child Care Center had 36 violations between 2021 and 2023—some of them serious. The child care center’s violations included failure to request initial background checks on six staff members in 2023 and failed to request repeat background checks on eight staff members in 2024. Ultimately, the state accepted corrective documentation on the violations.

Minnesota House Speaker Designate, Rep. Lisa Demuth (R) told 5 EYEWITNESS NEWS this showed “oversight is incredibly lacking.”

Demuth asked, “Are we keeping kids safe in Minnesota? And, what you have showed me here, brings that very much into question.”

Demuth also said the Legislature needs to take a closer look at the information provided by 5 EYEWITNESS NEWS.

“You have pages here that are publicly available, with repeated failure to keep hazardous items away from children,” said Demuth. “Failure to maintain adequate staff-to-child ratios. Background checks. Failure to keep personnel files. These are repeated violations.”

DHS declined an interview request but issued the following statement:

DHS Licensing monitors licensed child care centers, like Quality Learning Center, Inc., for compliance with licensing or certification requirements, including health and safety standards. This monitoring is conducted during an unannounced annual visit, and the results of the visit, including the type of visit, date of visit, and any violations, are posted to the DHS Licensing Information Lookup site. Licensors and/or Investigators may also visit the program in response to licensing violation or maltreatment allegations.

When it is determined that one or more licensing violations has occurred, a correction order may be issued. The correction order lists citations for the violations and specifies corrective actions the childcare provider must take. Programs are typically ordered to correct the violation immediately. DHS also evaluates the nature, severity, or chronicity of licensing violations and the effect of the violation on the health, safety, and rights of persons served by the program to determine whether a more serious sanction, such as a conditional license, is warranted.

A conditional license requires compliance with special terms for the program to continue to operate. Licensors also conduct additional reviews during the conditional license period to monitor for compliance with the terms of the conditional license, and health and safety standards. If any additional violations are noted, a correction order or more serious sanction may be issued.

Quality Learning Center, Inc.’s license was placed on conditional status for two years, beginning on June 8, 2022. In addition to annual licensing visits, licensors conducted additional licensing reviews to monitor for compliance with the terms of the conditional license and assist the program in elevating their level of compliance with licensing requirements overall. During this time, when one or more licensing violations were found, a correction order was issued, which includes information as to what corrective action the facility needs to take to come into compliance with the violations. DHS continued to evaluate the nature, chronicity, and severity of the additional violations and corrective actions taken by the provider during the 2-year conditional period to determine whether additional licensing sanctions were necessary. It was determined that no action beyond a correction order was warranted at that time, and the program’s conditional license expired on June 7, 2024.

KSTP reached out to the two day care centers by calling the phone numbers listed on their licenses but has not yet heard back.

Information about stopping CCAP payments

Typically, if a provider’s license is active, licensing violations alone would not affect a provider’s ability to receive child care assistance payments (CCAP), except when licensing officials issue an order of suspension, revocation, or decertification to that provider. For example, a provider with a conditional license may receive CCAP if they meet all other registration requirements.

DHS staff work with local agencies to monitor providers’ compliance with CCAP laws, policies and rules. If there are CCAP violations, DHS’s Office of Inspector General (OIG) actions can include providing technical assistance, issuing a child care assistance correction order, assessing an overpayment or terminating a provider from the program.

DHS’s OIG can only act to stop or end a provider’s payments in specific circumstances allowed by state laws, including when a provider intentionally gives false information on its CCAP billing forms or submits false attendance records; a provider is operating after a suspension or revocation of its license; there’s a credible allegation of fraud; and/or a provider refuses access to attendance records. Providers under a payment stop can continue operations and billing, but the CCAP payments are suspended until the basis for the withhold no longer exists.”

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