The Most Reliable Senior Care
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What drives our passion for expert care services
To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere
To be the leader in compassionate senior care
We are committed to providing you with the best care for your specific needs
In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.
In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.
Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.
Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.
Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.
Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!
Our vision:
The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.
Service coverage
Always Best Care Senior Services provides senior care in Alamance County, Guilford County, Orange County, Randolph County, Caswell County, Rockingham County & Person County.
Call today (336) 270-4352
Or email [email protected]
2260 South Church Street, Suite 601-603, Burlington, NC 27215
Always Best Care combines national strength and standards with local accessibility and personal service. Samantha Loy, the owner of Always Best Care-Alamance-Guilford, is a local resident and takes great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved one's best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!
Care Consultation
The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.
The meeting will consist of:
Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients. We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones." Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you. Some key home care services we provide include:
Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need. Take the first step with us – contact your local Always Best Care representative today.
We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones
We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way
Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs
Your local Always Best Care team helps families throughout Burlington and surrounding areas
ALWAYS THERE FOR YOU ALWAYS BEST CARE
“I had much more pain than I anticipated after surgery so called very last minute”
“ABC has one of the most positive environment, always willing to help clients get things”
“Used ABC again in 2025. The team at ABC jumped right in at the last”
“⭐⭐⭐⭐⭐ ABC is truly in a league of its own when it comes to senior care.”
“I am a current client of this provider Always Best Care went above and beyond for”
“Samantha and Leslie were outstanding from Day 1. They are excellent listeners and brainstorm many”
“All the care givers treat my 95 year old Mom like Gold…!! If I ask for”
“All 3 of our caregivers, Jeanette, Maycie and Wendy are excellent. We would give all”
“Jessica is one in a million!! Couldn’t ask for any better care!!”
“I am a current client of this provider We have the best caregivers unit….all come in,”
“I want to give a review for caregiver Tena S. She does exceptional work and”
“The care coordination team here at ABC IS THE BEST I HAVE BEEN WORKING FOR”
“Leslie Christian and Abigail Hedgecock are very knowledgeable and exceptional to work with and go”
“I can not say enough good things about the high quality care my Mom received”
“Abigail was amazing! She is a wonderful resource and incredibly kind. We are forever grateful”
“I love working for Always Best Care! They’re understanding, have a wonderful team in the”
“I really enjoy working at ABC. They are incredibly accommodating and flexible with my”
“I am a caregiver with Always Best Care and have been since May of 2024.”
“Always Best Care is the best employee I’ve experienced thus far!! They really care about”
“Great place to work.Good communication Great people to work for!Very flexible and works around your”
“Always best care is an amazing place to work at, I have been”
“My name is Arionan Frinks and I love working at Always Best Care and helping”
“My name is Cierra Fernandez I’m a caregiver for always best care I enjoy working”
“Is been a great experience working with ABC, we care for our clients and they”
“I love working at ABC because they are easy to work for and they care”
“I had much more pain than I anticipated after surgery so called very last minute to get someone to help overnight. Sam helped to get me signed up and Leanne was on time, kind, caring, and professional. I’d recommend this company to anyone needing short or long term care.”
“ABC has one of the most positive environment, always willing to help clients get things organized to help clients reach their daily living goals! They take caring to a whole other level with their exceptional resources and time management! They also take pride in their clients and their community! They are truly a blessing and an honor to have on your side!”
“Used ABC again in 2025. The team at ABC jumped right in at the last minute to help secure the best care giver for our needs. Hamilla was great. Patient, attentive and a very good care giver. I would recommend ABC from the leadership and coordination team to all the caregivers I’ve encountered since 2022.”
“⭐⭐⭐⭐⭐ ABC is truly in a league of its own when it comes to senior care. Not only do they provide exceptional, compassionate care for every individual, making seniors’ health, happiness, and dignity their ABC priority, but they also give back in meaningful ways to the community. Their support of the Alzheimer’s foundations and other important charities shows that their mission goes far beyond business; it’s about making a difference in people’s lives. When senior care is done with this level of dedication, it takes everything to the next level. I couldn’t recommend Always Best Care more highly!”
“I am a current client of this provider Always Best Care went above and beyond for my family. From the very first phone call, they were responsive, professional, and truly compassionate. The team took the time to understand our needs and matched us with caregivers who were not only skilled but genuinely caring. Communication has been excellent. We’re always kept in the loop, and any concerns are addressed right away. It’s clear that they take pride in what they do, and that gave us peace of mind during a very stressful time. I can’t recommend Always Best Care highly enough.”
“Samantha and Leslie were outstanding from Day 1. They are excellent listeners and brainstorm many options to address my mom’s needs.”
“All the care givers treat my 95 year old Mom like Gold…!! If I ask for something done its immediate. You can’t ask for better. I highly recommend ABC…!! Kevin”
“All 3 of our caregivers, Jeanette, Maycie and Wendy are excellent. We would give all 3 a 5-star rating. They do what is required of them and more. They are kind and considerate.”
“Jessica is one in a million!! Couldn’t ask for any better care!!”
“I am a current client of this provider We have the best caregivers unit….all come in, take care of my husband and things I no longer am able to do. They are friendly and start our day off right. Thanks very much to Tellie, Dasia, Jade,Emma and London.”
“I want to give a review for caregiver Tena S. She does exceptional work and always takes the initiative and has been a great support since our hours have been cut by the VA. She goes above and beyond.”
“The care coordination team here at ABC IS THE BEST I HAVE BEEN WORKING FOR THEM FOR THE PAST FIVE YEARS AND NOT ONE TIME HAVE A HAD A PROBLEM WITH THIS COMPANY. They are wonderful and very understanding when it comes to life situations. They go above and beyond in everything that they do. To me this company is like a family to me. I HIGHLY RECOMMEND THIS COMPANY TO ANYBODY THAT HAVE A SET SCHEDULE OR CAN ONLY WORK CERTAIN HOURS A DAY OR IN THE WEEK. JUST LIKE THEIR NAME ALWAYS BEST CARE WITH CLIENTS AND EMPLOYEES YOU ARE ALWAYS IN THE BEST CARE. I JUST WANT TO THANK THEM FROM THE BOTTOM OF MY HEART”
“Leslie Christian and Abigail Hedgecock are very knowledgeable and exceptional to work with and go above and beyond for their patients and families! I would recommend them 100% for any of your homecare needs ????”
“I can not say enough good things about the high quality care my Mom received from the ABC caregivers & staff for the 4 months she was under their care. We were very pleased with the support and coordination received from Emily and Leslie.The caregivers assigned were excellent and provided the best care to Mom and the entire family during a difficult time. I highly recommend ABC for anyone in need of home care.”
“Abigail was amazing! She is a wonderful resource and incredibly kind. We are forever grateful for her help!”
“I love working for Always Best Care! They’re understanding, have a wonderful team in the office that helps make our jobs easier as caregivers! Easy to talk to and communicate which makes the days so much easier! Flexibility and communication is key! Amazing Clients, Amazing Staff, Amazing caregivers!! Yeah, pretty amazing!! ????”
“I really enjoy working at ABC. They are incredibly accommodating and flexible with my schedule. Plus, there are always chances to take on extra shifts and earn some additional income.”
“I am a caregiver with Always Best Care and have been since May of 2024. I love working for Always Best Care because it is an extremely flexible work schedule which is amazing as a new mom. The office staff are extremely friendly and very communicative with you about any new clients and shifts. They also are great with thoroughly training employees. I would 10/10 recommend working for Always Best Care if you are looking for a flexible but reliant job with amazing staff!!”
“Always Best Care is the best employee I’ve experienced thus far!! They really care about their employees. They offer a flexible work schedule and ongoing training. They’re also always there to help if you have any questions, making sure you always feel comfortable in the environment your in.”
“Great place to work.Good communication Great people to work for!Very flexible and works around your schedule.I absolutely love working for ABC!!!”
“Always best care is an amazing place to work at, I have been doing PCA work for years and never had a more professional company.”
“My name is Arionan Frinks and I love working at Always Best Care and helping out with clients and there family in hard times when there not able to be there with there family member 24/7.”
“My name is Cierra Fernandez I’m a caregiver for always best care I enjoy working with the team and providing care for our families”
“Is been a great experience working with ABC, we care for our clients and they appreciate all we do.”
“I love working at ABC because they are easy to work for and they care about their employees. They work with you to get what needs to be taken care of when you have issues you need help with.”
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