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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Elyria, OH

Home Care Elyria, OH

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic The Hickories Museum gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Elyria, OH is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Elyria, OH

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“This was the first time we had tried in home care for my mom. They made an experience I was nervous about, a huge relief for my family. Setting up the care was easy and I knew from their knowledge that my mom was in good hands. We received amazing care from the nurses, communication was easy so we knew what was going on at all times and everyone was so friendly. I will use them anytime the need arises for vacations or just a caregiver break.”

Niccole M.
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TESTIMONIALS

“We have used always best care twice now for a bit of respite care and they are awesome !!! The nurses are wonderful with my mom who is 90 and has dementia So caring and loving with her from scheduling to care It was the best experience .”

Christine S.
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TESTIMONIALS

“Staff is very friendly and always take great care of mom, really took the pressure off. Its a win all the way around! Perfectly splendid!”

Jim F.
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TESTIMONIALS

“The entire staff is fantastic to work with! They are professional and knowledgeable, and go above and beyond for their patients! Highly recommend!”

Lynn Z.
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TESTIMONIALS

“Always Best Care has provided excellent nursing care and therapy to both my mom and mother in law.”

Linda G.
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TESTIMONIALS

“Staff is excellent to work with and communication is quick and responsive. I am able to easily work with everyone within the company for any issues that have come up.”

Ryan M.
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TESTIMONIALS

“Undoubtedly would recommend to any individual in need of their scope of services. Exceptional customer service in all aspects. The best company to use by far in Northern Ohio and top notch quality in any category you can think of! The staff are superb and efficient and have been helpful beyond measure with my Aunt Betty Lou and Uncle Jim! The best!”

Tierra T.
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TESTIMONIALS

“Absolutely AMAZING staff to work with! They care for their patients like it's their own grandma, grandpa, mother, father, aunt, uncle etc. They respond to all requests expeditiously and not only instill but expect these same expectations in all their staff. Highly recommend ABC whether for medical or non-medical needs!”

Tammy V.
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TESTIMONIALS

“This company is amazing. The staff are excellent and they do everything they can to make life easier for their clients and family. Even on short notice they provided great service on a Sunday.”

Ruth Y.
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TESTIMONIALS

“This was our first outreach for support - the first time Dad expressed an interest in support while I was out of town. I wasn't sure we could find anyone who would be able to provide care quickly enough, especially through a large organization like the VA (and) I was really nervous about the type of person who would be showing up at our house. Fortunately, the VA connected me to Rebecca at Always Best Care in Grafton who helped to push through the request with our VA connection (who was also awesome) and took the time to learn a LOT about what Dad's needs would be. She chose the perfect caregiver/aide for his Respite Care, and Jada was able to start the day I left on my trip. I can't say enough wonderful things about Jada. She took the time to read my notes on her first day... about Dad's situation, our home, the cats, and my suggestions about starting and finishing her 4 hours, etc. and she followed both the letter and the spirit of my/our request for assistance. She was on time, she communicated any urgent information with me (Dad had a minor fall before she arrived one day), she respected his wishes, his way of doing things, and held the line about medicine, hydration, meals, and other essential things. She gave Dad the confidence that she would be there everyday to help him and support him. We will be back the next time I travel, we will request Jada, and I cannot recommend ABC Grafton more highly. We were so unsure about what we were asking and now know where we can turn for the assistance we need. Thank you!!”

LauraL.
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TESTIMONIALS

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Kelly B.
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TESTIMONIALS

“My dad was a patient of ABC of Grafton after triple bypass surgery. The nurses and office staff was great to work with about his care. Jaime the nurse had so much compassion, she even called him periodically during the dad to remind him to do his deep breathing exercises. Our dad and family is so happy with all the services.”

Becky G.
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TESTIMONIALS

“I would recommend them to everyone that I know. I have been with them since November of 2019. My nurse Jamie is amazing. I also love the everyone at the office they are very helpful, courteous and friendly people.”

Diane P.
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“My nurse Jamie is amazing and very caring , the off was always very helpful”

Kevon P.
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TESTIMONIALS

“Nice service, staff helpful. Glad they were recommended”

Elina S.
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TESTIMONIALS

“I have been in there care since November of 2019. Jamie my nurse is amazing and will always go above and beyond for me. The office staff is very helpful, courteous and amazing to work with. I always recommend them. Thanks again for all you guys do. Stay safe.”

Diane P.
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TESTIMONIALS

“My nurse Jamie was awesome, and support staff always helpful”

Kevon P.
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TESTIMONIALS

“The entire staff helped tremendously with my father's care. Jim is certified in Alzheimer's and dementia care and took the time to sit with our entire family a provided a great deal of information, knowledge and tips on care as this is so overwhelming. Helped get us connected with the VA, as dad was a vet and also provided other community resources to lend assistance. Aides who care for dad are truly a blessing and mom is much less stressed. Highly recommend-they're GREAT!”

Jim S.
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TESTIMONIALS

“They took care of my father-in-law AND my mother-in-law and they couldn't have been better. Very attentive to their needs, called before coming out. The nurses are wound certified and provide excellent care. I highly recommend them and would use them again anytime the need arises.”

Cathy M.
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TESTIMONIALS

“The entire staff helped tremendously with my father's care. Jim is certified in Alzheimer's and dementia care and took the time to sit with our entire family a provided a great deal of information, knowledge and tips on care as this is so overwhelming. Helped get us connected with the VA, as dad was a vet and also provided other community resources to lend assistance. Aides who care for dad are truly a blessing and mom is much less stressed. Highly recommend-they're GREAT!”

Jim S.
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“The staff there are very knowledgeable and kind”

Jaime F.
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“care taken in matching aides to clients”

Christi B.
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“Great place and good people”

Bonnie D.
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TESTIMONIALS

“Good service that seems to care about the clients.”

Mesaros
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TESTIMONIALS

“We have hired Always Best Care. The caregiver comes in. She washes the floor, she cleans the bathroom, she vacuums, she changes the beds, and she does the laundry. She also talks to me. It is good. The management is very cooperative with us. There have been no problems. The pricing is reasonable.”

RK
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TESTIMONIALS

“I used Always Best Care Senior Services. There were problems, but not very many. There was a few people I didn't care for and neither did the management over there. They would come over every day, and they did a pretty good job. There were times when they were short on people, and the younger people took a while to immediately give people what they needed. There were a couple of times when they were supposed to come in, but the caregiver was too young and she didn't show up on a Saturday night. As far as everything else they seemed to be alright.”

Theodore
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TESTIMONIALS

“Couldn't be more pleased with the service and how nice the people are. - Michael D.”

Michael D.

What is Non-Medical Senior Care in Elyria, OH?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Elyria, OH

Types of Elderly Care in Elyria, OH

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Elyria, OH
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Elyria, OH
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Cascade Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Elyria, OH
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Olive Garden Italian Restaurant or visit West Avenue Historic District, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Elyria, OH

Benefits of Home Care in Elyria, OH

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Elyria, OH, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Elyria, OH

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your OH's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Elyria, OH

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Elyria, OH understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Elyria, OH

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Elyria, OH

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Wesleyan Village
  • The Abbewood
  • Life Care Center of Elyria
  • Palm Crest Group Homes
  • Sensi Care 3
  • ERC
Home Care Elyria, OH

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Elyria, OH

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Elyria, OH 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Elyria, OH

Latest News in Elyria, OH

Humane agents seize more than 50 rabbits, other animals from Elyria property

ELYRIA, Ohio (WJW) – Humane officers in Lorain County say they have rescued dozens of animals forced to live in filthy conditions.Acting on an anonymous tip, investigators executed a search warrant at a property in Elyria, and inside a dark, cramped garage, they found a large variety of animals in cages....

ELYRIA, Ohio (WJW) – Humane officers in Lorain County say they have rescued dozens of animals forced to live in filthy conditions.

Acting on an anonymous tip, investigators executed a search warrant at a property in Elyria, and inside a dark, cramped garage, they found a large variety of animals in cages.

It took authorities three hours to remove all 82 of the animals and transport them to the Friendship Animal Protective League for cleaning and medical care.

“There were four hamsters, two pigeons, three chickens, 11 rats and about 56 rabbits. We also removed four deceased rabbits,” Humane Officer Vickie McDonald told FOX 8.

Investigators say the animals were living in conditions that they consider unsanitary and cruel.

“There was no food, no water, or at least not wholesome water for the majority of the animals. Most of them were bedded with their own excrement, some of it up to about six inches in depth,” said McDonald.

Authorities say when confronted with the evidence of neglect, the owner elected to surrender all of the animals to the APL. Criminal charges are now pending.

Authorities say they are not sure if the animals had been bred as pets for sale or if the owner was hoarding them.

“During the height of the pandemic, you know, people were looking for pets, and so a lot of breeding operations really got out of hand, really went wild, and suddenly what was once a very lucrative business for a period of time has now stalled out,” Friendship APL Executive Director Greg Willey said.

While asked about the root causes of hoarding, McDonald said, “there can be mental illness involved, such as hoarder syndrome or some other mental illness that can evolve into hoarding like behavior, such as depression. It could be a collection that ended up getting out of hand that may have overwhelmed the caregivers.”

Many of the animals rescued in the raid, including most of the rabbits, are now being nursed back to health and will then being put up for adoption.

Anyone interest in giving them a new home is asked to contact the Friendship APL.

‘Total miracle’: Dog home safe after storm, saved from river

ELYRIA, Ohio (WJW) — A Lorain County woman says she was devastated when her dog disappeared during last week’s severe storms. She said she needed a miracle to bring her beloved pet back home.The miracle began to unfold as Elyria resident Jim Warren was on his back patio watching the rain-swollen Black River rising on the ravine below. That is when he noticed somethi...

ELYRIA, Ohio (WJW) — A Lorain County woman says she was devastated when her dog disappeared during last week’s severe storms. She said she needed a miracle to bring her beloved pet back home.

The miracle began to unfold as Elyria resident Jim Warren was on his back patio watching the rain-swollen Black River rising on the ravine below. That is when he noticed something moving in the mud near the edge of the rapids.

Warren told Fox 8, “The more I looked, I saw it was a dog that was trapped in between the raging river and a fallen tree down there, and I thought, ‘Oh man, that dog is in trouble.'”

The dog that Warren spotted was a 14-year-old boxer-pit bull mix named Sienna, who had gotten out of her owner’s backyard during a break in the severe storms two days earlier, leaving 60-year-old Renee Morton of Elyria heartbroken.

“I recently lost my husband to ALS in April, and to lose her too would have been so hard,” Morton said. “I worried that she might not come back, but in the back of my head, I still believed that God could bring her back if he wanted to.”

Meanwhile, Warren decided to call the Lorain County Dog Warden. When Chief Deputy Nelson Delgado arrived, he immediately suspected the dog trapped in the mud in the ravine, was the same pet that Morton reported missing two days earlier.

Delgado told us, “I had never seen the river that high before, this is really crazy water running through it, saw the dog not moving, I call her, ‘Sienna,’ and then she kind of woke up.”

Delgado said he knew he had to hurry because if Sienna was swept away in the currents of the river, she would have faced a certain death once she reached the nearby waterfalls at Cascade Park in Elyria.

Delgado used a fallen tree to edge his way down into the ravine. He says he fell a couple of times but kept going until he reached Sienna.

He then led the dog back up to the top of the bluff and safety.

“It made me feel good. It’s alive and it’s going back to the original owner, who I know loves that dog so much. So it was nice, it was a good feeling,” Delgado said.

Delgado then drove to Morton’s home and told her that he had something to return to her, her beloved Sienna.

Morton beamed as she told us, “It was just a miracle, just a total miracle.”

Sienna is the third dog that Nelson Delgado has rescued along the Black River.

He said, “It was just the joy of doing my job, but at the same time, helping somebody, making them feel really happy about it.”

Elyria mom struggling to make ends meet after special needs son charges $6,000 on Google Play

ELYRIA, Ohio (WOIO) - An Elyria mom is trying to make ends meet after her son with special needs spent thousands of dollars online.“I was like oh my God, oh my God, oh my God but I kinda just had faith that it would all work out,” said mother Emily Chonko.When Chonko checked her bank account last month and saw nearly $6,000 worth of charges, she nearly passed out.“When I first seen it like my whole stomach just fell,” she said. “I cried. I just felt like a big baby.”She quickly ...

ELYRIA, Ohio (WOIO) - An Elyria mom is trying to make ends meet after her son with special needs spent thousands of dollars online.

“I was like oh my God, oh my God, oh my God but I kinda just had faith that it would all work out,” said mother Emily Chonko.

When Chonko checked her bank account last month and saw nearly $6,000 worth of charges, she nearly passed out.

“When I first seen it like my whole stomach just fell,” she said. “I cried. I just felt like a big baby.”

She quickly discovered her 10-year-old son Julian was behind the long list of charges from google play.

“I told them that my son was nonverbal he’s autistic that he didn’t understand what he was doing he was just basically living his best life and getting all the coins for his game and didn’t really understand the concept of money and how it works,” Chonko said.

The Elyria mom immediately started a dispute with KeyBank and with Google.

Chonko said she had two-step verification set up on her phone but somehow her son figured out her password and was able to make the purchases.

“The bank never flagged it; they never notified me,” she said.

Emily Chonko is raising 8-year-old Gabriella and 10-year-old Julian on her own. Her children’s father passed away from diabetes complications earlier this year.

“We’ve been going through a lot lately,” Chonko admitted. “We’re gonna get through it. It’s not a bad life just a small bad moment so we’re trying to stay positive.”

She said Google denied her claim almost right away. KeyBank launched an investigation and at first, they credited her the money, but she received a letter from KeyBank on Monday that made her heart sink.

“They just told me yesterday in the mail that they took back the credit and that they weren’t gonna go forward with the claim, that they denied it,” she said.

KeyBank took back all of the money they had credited her, money Chonko needed to take care of her two kids.

“I was using it to save up for a bigger place for us because where we’re at is just really small. It’s a two-bedroom and they’re still sharing a room and she wants her own room they’re just getting older and everything with inflation right now and living paycheck to paycheck.”

She’s hoping KeyBank and Google will reconsider. In the meantime, she’s removed her bank cards from her phone and started a fundraising page to help get her life back on track.

19 News reached out to Google and KeyBank. So far, we have not heard back.

Copyright 2023 WOIO. All rights reserved.

APL: 82 animals rescued from unsanitary conditions at a home in Elyria

CLEVELAND, Ohio (WOIO) - An animal shelter in Elyria is bursting at the seams, after 102 pets were rescued just this week, including 82 animals from just one home.Friendship Animal Protective League of Elyria received a phone tip about animals that needed help, and humane agents were able to get a search warrant for a home on Tuesday. They have not disclosed the location because charges are pending at this time.19 News has learned the animals included 56 live rabbits, 4 hampsters, 11 rats, 3 roosters, 2 pigeons, and a cat that ...

CLEVELAND, Ohio (WOIO) - An animal shelter in Elyria is bursting at the seams, after 102 pets were rescued just this week, including 82 animals from just one home.

Friendship Animal Protective League of Elyria received a phone tip about animals that needed help, and humane agents were able to get a search warrant for a home on Tuesday. They have not disclosed the location because charges are pending at this time.

19 News has learned the animals included 56 live rabbits, 4 hampsters, 11 rats, 3 roosters, 2 pigeons, and a cat that were all found living in unsanitary living conditions according to humane agents, and they had no access to food or water.

Vicky McDonald is a Humane Officer and Animal Care Manager for the Friendship Animal Protective League (APL) in Elyria, “There were multiple violations found. None of the animals were in safely habitable living conditions. They were living on thick layers of their own excrement, some of which were 6 inches in depth. Most of them did not have wholesome food or water. A few did have some dark-colored, unclean liquids that I’m assuming at one point was clean water.”

There were also several animals that didn’t survive, “Not all of them were alive. There were 5 deceased animals,” McDonald said.

Sadly, some of the animals were unhealthy. At least one rabbit had grotesquely overgrown teeth that had to be removed. According to humane agents, another rabbit had what’s called torticollis or a tilted head, and some even had matting over their eyes that had to be pulled apart to see if their vision was salvageable underneath, according to humane agents.

Even more disturbing there were horrific living conditions for the caged animals, according to the APL, “None of the animals were in safely habitable living conditions. They lived on thick layers of their excrement, some of which were 6 inches in depth. Most of them did not have access to clean food or water.”

Many of the animals are now up for adoption at Friendship APL in Elyria, others will be available to adopt once they’re spayed or neutered, “Currently we’re more than full. We’re not set up to house several dozen small animals. We are primarily a dog and cat shelter.”

Sadly, the hoarding of pets is a growing problem where living, breathing animals are victimized, and have no voice to cry out for help, “In terms of the influx of humane cases, we are seeing them occur more and more frequently. Even nationally, humane investigations and humane seizures are up, especially since the pandemic,” McDonald said.

Friendship Animal Protective League in Elyria is a non-profit always in need of donations of food and crates for the animals. Cash donations are also welcome to help pay for the cost of spaying and neutering the animals.

If you are interested in adoption contact the humane department at (440) 322-4321, ext. 225.

Copyright 2023 WOIO. All rights reserved.

Expresso Bakery in Elyria reopens more than 9 months after car crashed into building

The bakery on 4th Street in Elyria officially reopened at 5 a.m. on Friday.ELYRIA, Ohio — After more than nine months, Expresso Bakery in Elyria reopened its doors Friday morning.In February, a car crashed into the building, crumbling walls and destroying equipment, and le...

The bakery on 4th Street in Elyria officially reopened at 5 a.m. on Friday.

ELYRIA, Ohio — After more than nine months, Expresso Bakery in Elyria reopened its doors Friday morning.

In February, a car crashed into the building, crumbling walls and destroying equipment, and leaving an employee pinned behind the counter.

“It was just a nightmare,” said Expresso Bakery owner Keith Black.

The bakery was forced to close, initially planning to undergo repairs and renovations that would last four to six months. However, delays pushed the opening back more than nine months.

At one point, Black said he wasn’t sure if he would be able to reopen. However, his dedication to the business pushed him forward.

3News' Carmen Blackwell was there as the bakery reopened Friday morning, which you can watch below...

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“I had a passion for it, and I just wanted to keep going,” he said. “I’m going to try to win. I’m not going let someone going 60 miles per hour ruin my goals and my dreams.”

Ward 1 Elyria city councilman Andrew Lipian helped set up a GoFundMe after the crash, aiming to support the bakery through their recovery.

“They didn’t give up, and they kept with it,” Lipian said. “I’m hoping the community will reward them for that tenacity by patronizing them even more than they did before.”

Lipian called small businesses the “bread and butter” of communities, and said the temporary loss of Expresso Bakery hit the community hard.

“It’s like the warm fireplace around which people in Elyria gather, and it’s a great community business,” he said.

Now fully repaired, the business is ready to be back up and running, hopefully coming back even stronger than before.

“I’ve been closed 9 months and 19 days, so I learned a lot,” Black said. “We got a new POS (point-of-sale) system, a new credit card system, we kind of worked out all our bugs.”

Black said they also used the last months to get even more organized, and develop new donut flavors he hopes to roll out over time.

In preparation for Friday’s grand re-opening, Black plans to work through the night to bake about 450 muffins and 3,000 donuts, all fresh for customers.

“I think I said before that we’ll be back, well, we’re back, and we’re ready to go,” Black said.

PREVIOUSLY: Car crashes into Expresso Bakery in Elyria; owner looks to future

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