abc-logo
Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

Please submit form to schedule a

Personal Care Consultation

Local Magic Personal Care Consultation

Please submit this form below and we will chat shortly!

This field is for validation purposes and should be left unchanged.

Home Care In Prospect, CT

Home Care Prospect, CT

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Prospect Avenue Historic District gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Prospect, CT is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Prospect, CT

location Service Areas

The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

×
TESTIMONIALS

“Five stars is not enough to recommend the service Always Best Care provides!! Our situation was quite desperate when I contacted them to provide a live in care giver for my mother in law. Denise, more than understood our situation when I called. I contacted ABC earlier in the day and by evening, she was at my mother in law’s home and matched us with a wonderful care giver! Rosina immediately bonded with my mother in law!! The professionalism and compassion Rosina showed was beyond measure. She never left her side and kept us well informed as my mother in law was unfortunately and quickly approaching end of life…..Rosina even stayed with us through the process as my mother in law left her home one last time…….Much Appreciation from The Cotrona Family!!”

Karyn C.
×
TESTIMONIALS

“A sincere, heartfelt "thank you" to Sky and Ruth and the team at ABC. Sky and Ruth were amazing, patient, kind, and caring with my father during a very difficult time at the end of his life. I know my dad appreciated it, and the entire family says a big "THANK YOU" for the tremendous care that you provided. Having your help made things so much easier on my mother and the family.”

Christopher M.
×
TESTIMONIALS

“Outstanding organization and staff! I have had the privilege to work with Cynthia Montano and to witness the care, attention and professionalism she provides to her clients. Cynthia represents her company with pride and truly provides services to her clients with their needs above all else. Anyone in need of services for their loved one will be fortunate, pleased and grateful to work with Cynthia Montano and Always Best Care.”

LEWIS C.
×
TESTIMONIALS

“I would like to say how wonderful Carol May is with my uncle. She is very caring and understanding with my 94 year old single uncle. Not an easy job , but she is able to help him in so many ways. Carol is very reliable, trust worthy, and compassionate. We are lucky to have her! I would also like to give Tia in the office a huge compliment! She is really on her game if an issue comes up she is on top of things. It is hard to find good help, she foresee problems and handles things efficiently. Our experience has been very positive!”

Stacey H.
×
TESTIMONIALS

“I just wanted to take a moment and tell you that we so much appreciate Yolanda. She comes to our home weekly for light cleaning and she is a breath of fresh air. Every Friday she brightens our home with her presence. Yolanda also does a wonderful job taking care Of our home. Please let her know how much we appreciate her. Brad Nelson”

Brad N.
×
TESTIMONIALS

“I’m leaving a five star review for Nellie. She is the most caring caregiver I have ever worked with my husband is disabled and she is so kind and treats him and both of us like family. She makes sure he eats properly cleans, and spend special time with my husband. You are very, very lucky to have such a great worker I know because I work with other agencies for my mother and you can’t find someone who cares for someone like Nellie does. She should be recognized and rewarded for her efforts. She is never late never calls and is always positive and friendly. I look forward to seeing her every day and consider her family, thank you Beth and Scott Albertson”

Bethanne P.
×
TESTIMONIALS

“I would recommend Always Best Care to anyone looking to set up home care for their loved ones. Within 1 hour of initial contact, Denise was at my home to gain an understanding of my needs. The very next day, Sharon began working with me and I couldn't be more pleased. Sharon is friendly and helpful and I will miss her now that I no longer need home care services. If you are looking for a home care agency that assures skilled aides and good communication and oversight, look no further than Always Best Care!”

Donna J.
×
TESTIMONIALS

“Always Best Care has been wonderful to work with , very prompt and responsive. Angela , my mom's home health aid has been so patient and caring - just what we were hoping and looking for! Would highly recommend!!”

Amy D.
×
TESTIMONIALS

“We had the most wonderful experience with Always Best Care. Cynthia was an answer to our prayers ????”

Mollys D.
×
TESTIMONIALS

“I am so appreciative for the time, patience, and insight that Cynthia Montano provided to my brother and me in helping us transition our mother from independent to assisted living. Cynthia educated us about the various “models” of assisted living communities in an effort to ascertain the appropriate level of support required for our mom. She was sensitive to finances and lifestyle preference. Cynthia has a network of relationships among assisted living facilities, and always did hands on research before presenting us with options to tour. She is truly a professional. Cynthia has generously made herself available to brainstorm, as we begin to think about eventual next steps. Thank you, Cynthia.”

Cynthia N.
×
TESTIMONIALS

“I am a current client of this provider They help me out a lot and things I can't do, they help me. I like that they are prompt and always on time.”

Robert M.
×
TESTIMONIALS

“This review is for Bernadette. She is exceptionally competent. You can feel how caring she is for her patient and for the entire family. Self directed.”

AMS
×
TESTIMONIALS

“This review is for Bernadette. She is exceptionally competent. You can feel how caring she is for her patient and for the entire family. Self directed.”

Ann M.
×
TESTIMONIALS

“We are very happy with my sister's companion, Anne Sumner, and the services that Always Best Care provides!”

Roberta L.
×
TESTIMONIALS

“Tosha, There are no words accurately quantify my family’s appreciation for you. You are undoubtedly the kindest, caring, compassionate competent care giver there is. You’ve treated my father and my whole family with a loving heart. We will forever be grateful for making this difficult time easier. We love having you a part of our family.”

Frank V.
×
TESTIMONIALS

“I am a current client of this provider His caregiver is wonderful. She helps keep him from being depressed and she's always asking if he took his medications. I would like to see more consistent communication.”

Scott A.
×
TESTIMONIALS

“I am a current client of this provider They've helped us the most by always calling and checking in on us. I like that they're always able to find someone for us.”

William J.
×
TESTIMONIALS

“I am a current client of this provider When my caregiver was sick or going on vacation, they reached out to me. I like their caregivers they send.”

Andrew R.
×
TESTIMONIALS

“We are 3 weeks into working with this agency for homecare for my dad. There were a few bumps in the road, but we have hit the jackpot with two of our caregivers. Melissa Pericas and Jordene have been amazing! My mother has been struggling with having strangers in her home and letting someone else take care of her husband, but these two lovely women have melded into the family and put her completely at ease. They are both very experienced and are doing and amazing job. My mom is able to put the caregiving into their capable hands and focus on being his wife and spend valuable time with him. These ladies both deserve 5 stars!! I rated the agency with 4 stars because we had some scheduling issues in the beginning and had one caregiver that was problematic, but he was removed from our schedule as soon as I reported the issue.”

Sherry D.
×
TESTIMONIALS

“Our caregiver Anne Sumner is more than a passionate, compassionate, caring, dependable and dedicated professional. She quickly became a family member and friend.”

t M.
×
TESTIMONIALS

“I am a current client of this provider He is very difficult, but he is getting better. He is happier than he has ever been. I like that they are very responsive.”

Bernard A.
×
TESTIMONIALS

“Cynthia Montano is the amazing from Always Best Care. Cynthia has helped my parents and us with this transition process. She has been wonderful explaining everything. If we had questions or just needed to talk about what is going on with the parents she was there to help. She goes above and beyond. She has help us tremendously. I feel blessed for having Cynthia during this time. Our family would like to say thank you for everything. We couldn't have done it without her.”

Deborah M.
×
TESTIMONIALS

“I just want to thank ABC agency for allowing us our angel giver which is what we call her. Shay is a life saver without her I'll be running like a chicken with my head cut off. She has stepped in and saved the day numerous times between changing her schedule to work with ours, to even making sure Steve visits his wife grave. We appreciate her please don't take her from us steve would be devastated. She's amazing”

Stephanie B.
×
TESTIMONIALS

“This has to be the best job in the world, I know this to be true. Because each moment of my day, is spent loving & caring for People and working with people like Linda & Sasha is such a great experience. What a great communication skilled agency AlwaysBestCare is. I love it here and I hope to be here for a long long time????”

Samke M.

What is Non-Medical Senior Care in Prospect, CT?

lm-check

Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

lm-check

When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

lm-check

The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

lm-check

At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Prospect, CT

Types of Elderly Care in Prospect, CT

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Prospect, CT
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Prospect, CT
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Canfield Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Prospect, CT
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Mirabelle's Italian Restaurant or visit Prospect Historical Society, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Prospect, CT

Benefits of Home Care in Prospect, CT

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

Request More Information vector

Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Prospect, CT, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Prospect, CT

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your CT's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Prospect, CT

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Prospect, CT understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Prospect, CT

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Prospect, CT

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Family Options Inc.
  • The Ivy at Watertown Assisted Living and Memory Care
  • Fernwood West
  • Pleasant View Manor
  • The Village at East Farms
  • Complete Care at Glendale
Home Care Prospect, CT

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Prospect, CT

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

lm-right-arrow
01

A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

lm-right-arrow
02

Discuss payment options and help coordinate billing with your insurance provider

lm-right-arrow
03

Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Prospect, CT 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Prospect, CT

Latest News in Prospect, CT

Lamont has blunt message for Yale as sale of Prospect’s 3 Connecticut hospitals languishes

WATERBURY — A question frequently posed to Deborah Weymouth, and one that she evens asks herself, is how long will Waterbury Hospital remain in a legal limbo while owner Prospect Medical Holdings pursues bankruptcy p...

WATERBURY — A question frequently posed to Deborah Weymouth, and one that she evens asks herself, is how long will Waterbury Hospital remain in a legal limbo while owner Prospect Medical Holdings pursues bankruptcy protection in a federal court in Texas.

Weymouth, president and CEO of Prospect Connecticut, asked Gov. Ned Lamont for his thoughts on this conundrum Tuesday morning when the governor took some questions following a keynote address to the Waterbury Regional Chamber's annual legislative breakfast.

The question is literally one of survival for Waterbury Hospital and the two other Prospect-owned hospitals in Manchester and Vernon.

A $435 million package deal that California-based Prospect negotiated to sell the three hospitals to Yale New Haven Health in 2022 had long been teetering on collapse when Prospect filed for Chapter 11 bankruptcy. The filing halted a state lawsuit Yale had filed last May to get out of the sale and a countersuit from Prospect to compel its completion as negotiated. The consolidated case was set to go to trial in April.

The bankruptcy proceeding is casting further uncertainty on the proposed sale, and seeding more doubts about the futures of Waterbury Hospital, Manchester Memorial Hospital and Rockville General Hospital.

When Weymouth asked Lamont if he had any insights to offer on how long the bankruptcy proceeding might last, the governor replied, “I think it is going to be months, and not years.”

Lamont also again raised the possibility that the three Prospect hospitals will be sold to some buyer other than Yale as a result of the bankruptcy proceeding.

He restated his preference that Yale purchase them, but also had a blunt message: “Yale New Haven, you want to come to table, you want to be lead horse on this, and, if you don't, lead, follow, or get out of the way.”

In addition to Yale, two other unnamed Connecticut-based health systems submitted proposals to buy the three Prospect-owned hospitals when Prospect issued a request for proposals from potential buyers in 2021.

The proposed sale of the Prospect-owned hospitals was announced in February 2022, a purchase agreement was signed in October 2022, and an application for a required certificate of need for the sale was filed in November 2022.

But state regulators took until last March 27 to approve a CON with 46 conditions, and only after Lamont had intervened in October 2023 to get the state Office of Health Strategy, Yale and Prospect to open negotiations on an agreed settlement to permit the sale to proceed.

Weymouth said in an interview later that the lengthy CON review had contributed to unraveling of the Yale deal. She was far from alone in that opinion.

“I think people realize that long delay did nothing to really close the deal and move us forward,” she said.

State Rep. William Pizzuto, R-Middlebury, a member of the advisory boards of Waterbury Hospital, said the proposed sale would have been helped if the CON review had been handled more expeditiously.

Yale sued Prospect last May to get out of the purchase agreement after Prospect rejected a Yale proposal to lower the sales price to $150 million.

“I don't blame them for trying to get a lower price,” Pizzuto said. “I think Prospect did a terrible job.”

In state court filings, Yale has alleged Prospect violated the purchase agreement due to its irresponsible financial practices, severe neglect and general mismanagement that has left the three hospitals a shell of what they were when Yale agreed to acquire them.

Yale has cited a costly cyberattack that crippled operations of the three Prospect-owned hospitals, their continued financial losses and Yale's own financial challenges, the ongoing deterioration of the hospital properties and infrastructure, and investigations and findings of state and federal health care violations.

The state Department of Public Health late last year ordered Prospect to contract an independent monitor to keep watch at Waterbury Hospital and two other-Prospect owned hospitals amid concerns about the quality of patient care and safety after five unannounced inspections found violations of state law, including the death of a patient, allegations of abuse of a patient and failure to maintain privacy of protected health information.

All of the mounting troubles and uncertainty have created an image problem for Waterbury Hospital that is difficult to overcome, said Michael DiGiovancarlo, the president of the Waterbury Board of Aldermen and a state representative.

“I can say all day long that Waterbury Hospital is safe. People are losing faith in Waterbury Hospital unfortunately. They've got a great crew there, great workers, but the bad press, the bad news day after day I think is hurting the image of Waterbury Hospital,” he said.

Weymouth also sought to provide assurances that the Prospect hospitals remain open and providing care.

“I want people to know that we are open. It is business as usual,” she said.

Lamont said all three Prospect hospitals are viable hospital operations and remain attractive buys. It was Prospect's management and business practices that caused problems, including an agreement to sell the hospital properties to Medical Properties Trust and lease them back from the Alabama-based real estate investment trust that drained tens of millions from the bottom lines of the Prospect hospitals.

One of the short-term benefits of the Chapter 11 filing is that money that the three Connecticut hospitals had been funneling to Prospect in California is now available to support each hospital's local operation, Lamont and DiGiovancarlo said.

“Fortunately, the bankruptcy process stops that dead in its tracks, and that money now goes back into the hospitals. Everybody has been current since that bankruptcy was filed,” Lamont said.

Lamont proposes legislation to rein in private equity in health care

Connecticut officials gathered at the state Capitol Thursday to announce a proposal backed by Gov. Ned Lamont enhancing state oversight of major mergers, acquisitions and asset transfers in the health care sector.The proposal aims to “modernize” state regulation of health care deals. It would broaden the scope of transactions that require Attorney General review, establish a review process for both the Office of Health Strategy and the Attorney General’s Office and allow the Attorney General to impose conditions to p...

Connecticut officials gathered at the state Capitol Thursday to announce a proposal backed by Gov. Ned Lamont enhancing state oversight of major mergers, acquisitions and asset transfers in the health care sector.

The proposal aims to “modernize” state regulation of health care deals. It would broaden the scope of transactions that require Attorney General review, establish a review process for both the Office of Health Strategy and the Attorney General’s Office and allow the Attorney General to impose conditions to prevent harm to the state’s health care system.

Health care operators would have to notify the state 60 days in advance of any “material changes” — things like changes in ownership, transfers of assets and merging of practices. Such transactions can, in some cases, erode the quality of care, state leaders said. The approval process for major hospital transactions currently led by the Office of Health Strategy, and known as “certificate of need,” would also remain in place.

The announcement comes just over a week after California-based Prospect Medical Holdings, the owner of three struggling Connecticut hospitals in Waterbury, Manchester and Vernon, filed for bankruptcy protection.

“We’re not going to be taken by surprise ever again — if this bill is passed — by some of the financial shenanigans that impacted Prospect,” Lamont said.

The hospitals, which Prospect acquired in 2016, have faced worsening financial and operational problems in recent years, including a debilitating cyberattack, as well as reports of rusting equipment in operating rooms and delayed payments to physicians.

In 2018, Prospect took out a $1.1 billion loan, but it used those funds to pay its executives and shareholders a $457 million dividend, CBS News reported. Prospect CEO Sam Lee reportedly took home roughly $90 million from the transaction.

To repay the loan, Prospect entered into what’s known as a “sale-leaseback” agreement, selling the land and buildings from the hospitals it owned in Connecticut, California and Pennsylvania to a real estate investment trust for $1.4 billion, then leasing the property back from the trust. The transactions saddled the hospitals with a new expense: rent payments.

A spokesperson with Prospect Medical Holdings did not immediately respond to a request for comment.

Had the oversight measures proposed Thursday been in place sooner, the state would have been able to review both the dividend payment and the sale-leaseback agreement, Attorney General William Tong said. He also noted that the proposed legislation allows for his office to bring penalties against health care owners when they fail to notify the state of material changes.

“Health care is complicated, but at the end of the day, this is pretty simple. This is about patients. It’s about quality. It’s about access. It’s about affordability,” Tong said.

In an emailed statement, a spokesperson with the Connecticut Hospital Association said the group had not yet reviewed the proposal in detail but intends to work “in partnership” with state leaders. “We all have a shared goal of ensuring a stable healthcare system, addressing the financial challenges that strain hospitals, and protecting access to care for every patient and community,” Nicole Rall of CHA wrote.

The proposal also aims to address the increasing role of business owners in other sectors of health care beyond hospitals, such as autism services and hospice providers, Office of Health Strategy Commissioner Deidre Gifford said.

“There are lots and lots of transactions that have the potential to cause harm to patients and workers and communities that the state does not have the ability to review,” Gifford said. “This bill would allow a much broader range of transactions to be noticed to the Attorney General’s office than are currently required.”

The governor’s proposal is one of several this session seeking to address the stability of the state’s health care system.

Sen. Saud Anwar, D-South Windsor, co-chair of the Public Health Committee, has introduced a bill that would allow hospital receivership and empower state control of troubled hospitals through eminent domain. Several other proposals concerning private equity in health care have also been introduced.

Officials are also continuing to keep close tabs on the Prospect bankruptcy filing and its impact on Prospect’s agreement to sell its three Connecticut Hospitals to Yale New Haven Health.

Lamont said the state is looking to hire a bankruptcy attorney, and he said conversations with both Yale and Prospect about the pending purchase agreement are ongoing. He reiterated that he would like to see that deal go through, but he is also open to other buyers.

“Whether Yale is the ongoing operator, or there is going to be a new, accelerated process, we’re going to have a new operator,” Lamont said.

Katy Golvala is CT Mirror's health reporter. Originally from New Jersey, Katy earned a bachelor’s degree in English and Mathematics from Williams College and received a master’s degree in Business and Economic Journalism from the Columbia Graduate School of Journalism in August 2021. Her work experience includes roles as a Business Analyst at A.T. Kearney, a Reporter and Researcher at Investment Wires, and a Reporter at Inframation, covering infrastructure in Latin America and the Caribbean.

No plans for independent monitors at two CT hospitals following Prospect Medical bankruptcy

While the state entered into an agreement with Waterbury Hospital to implement independent monitors, there is no such agreement with Manchester or Rockville hospitals and the state will continue to rely on its own surveyors to monitor care following Prospect Medical Holding's bankruptcy filing.State officials, including Gov. Ned Lamont, have vowed that all three of Prospect's...

While the state entered into an agreement with Waterbury Hospital to implement independent monitors, there is no such agreement with Manchester or Rockville hospitals and the state will continue to rely on its own surveyors to monitor care following Prospect Medical Holding's bankruptcy filing.

State officials, including Gov. Ned Lamont, have vowed that all three of Prospect's hospitals in Connecticut will remain open and provide quality care throughout bankruptcy proceedings.

When discussing Prospect's bankruptcy earlier this month, Department of Public Health Commissioner Dr. Manisha Juthani noted that there are independent monitors at Waterbury Hospital under a consent order agreed to by the state and the hospital.

However, there are currently no agreements with Manchester or Rockville hospitals, which are owned by Prospect but operated by Eastern Connecticut Health Network, according to DPH spokesman Christopher Boyle.

An independent monitor has been in place at Waterbury hospital since late last year following a consent order issued on Nov. 21.

More For You

All-you-can-eat sushi, ramen and pho restaurant opens in Newington

Enfield superintendent proposes budget to add teachers, phase in sports

Yale New Haven hospitals outperform Prospect in some areas of care, data shows

Photos: Manchester defeats Glastonbury in boys basketball

ICE agents won't necessarily gain access to Enfield schools

"No consent orders for an independent monitor at Manchester and/or Rockville hospital have been issued," Boyle said.

Nonetheless, the state is closely monitoring conditions at both ECHN hospitals and will continue to do so throughout Prospect's bankruptcy proceedings, he said.

As part of DPH's investigatory authority, the agency may inspect hospitals with its staff or hire a monitor to supplement staff, Boyle said.

Under bankruptcy law, the court will approve a health care ombudsman to monitor and report to the court care provided by the hospitals, he said.

"DPH will work cooperatively with the ombudsman when appointed," Boyle said.

"We are going through a process where we will identify a protocol to monitor each of the facilities more in depth than they have been to date," Juthani said earlier this month.

She said at the time that she anticipated DPH monitors on site to compliment routine inspections that are either scheduled or come in response to specific complaints.

"As with any other Connecticut hospital, DPH will continue to conduct routine inspections and investigate any complaints involving patient care and safety at all three Prospect hospitals," Boyle said.

"Every day, we have monitors there on the ground at these hospitals, floor by floor, doing everything they can to make sure that quality of care is not compromised in any way, shape, or form," Lamont said earlier this month when discussing Prospect's bankruptcy. "Every day we're working to make sure that these hospital maintain top quality health care."

Jan 21, 2025

Staff Writer

Eric Bedner is a reporter with the Journal Inquirer. He has been with Hearst Connecticut Media Group since 2023. When not working, he enjoys listening to music, watching movies, and rooting for the New York Giants.

Prospect Medical, owner of 3 CT hospitals, files for bankruptcy: What to know

This story is part of CT Mirror Explains, an ongoing effort to distill our wide-ranging reporting into a "what you need to know" format and provide practical information to our readers.Support trusted journalism in Connecticut. Join CT Mirror’s members today and make an impact.Original reporting by Dave Altimari, Jenna Carlesso and Katy Golvala. Compi...

This story is part of CT Mirror Explains, an ongoing effort to distill our wide-ranging reporting into a "what you need to know" format and provide practical information to our readers.

Support trusted journalism in Connecticut. Join CT Mirror’s members today and make an impact.

Original reporting by Dave Altimari, Jenna Carlesso and Katy Golvala. Compiled by Gabby DeBenedictis.

Prospect Medical Holdings, the owner of three Connecticut hospitals, filed for bankruptcy on Jan. 11 amid ongoing complications related to the sale of the hospitals to Yale New Haven Health.

Prospect owns Manchester Memorial, Waterbury and Rockville General hospitals — all of which suffered a debilitating cyberattack in August 2023 — as well as facilities in Rhode Island, Pennsylvania and California.

Bankruptcy could complicate efforts to resolve longstanding financial and operations problems at the hospitals, though Connecticut officials have vowed they won’t close.

Here’s what to know.

In a statement, representatives for the company said the bankruptcy filing would allow it to “proceed on a strategic pathway to realign its organizational focus outside of California.”

The state of Connecticut is listed as one of the top 30 creditors in the bankruptcy filing. Prospect owes the state more than $100 million in health provider taxes, according to records from the Department of Revenue Services. Every hospital, as well as nursing homes and other health care providers, must pay health provider taxes, also known as a hospital user fee, to the state every year based on their revenues.

Prospect had not paid health provider taxes to the state dating back to March 2022, according to three liens filed by the Department of Revenue Services against Prospect Medical last January.

In September 2023, the presidents of Waterbury Hospital and Eastern Connecticut Health Network, the health system that includes Manchester Memorial and Rockville General hospitals, warned Gov. Ned Lamont that their financial situations were dire and that they were struggling to pay bills.

In 2022, Prospect signed an agreement to sell its three Connecticut hospitals to Yale New Haven Health for $435 million. The state’s Office of Health Strategy approved the sale after 16 months of consideration, but the deal still hasn’t been finalized and is currently mired in legal disputes.

YNHH sued Prospect in May 2024, seeking to be let out of its contract to buy the hospitals. It charged that Prospect breached its contract with Yale by defaulting on rent and tax liabilities, allowing its facilities to deteriorate, mismanaging assets, “driving away” physicians and vendors and engaging in “a pattern of irresponsible financial practices.”

Prospect then countersued, claiming YNHH breached its contract with the company by “failing to deliver the agreed-upon purchase price” for the three hospitals and failing to make “reasonable best efforts” to complete the acquisition.

It’s unclear. Lamont said in a press conference on Monday that the hospitals would stay open, and officials would hold Prospect accountable to providing high-quality care.

“Some people think bankruptcy means the lights go out and the party’s over. That’s not true at all. These hospitals are very successful,” Lamont said, reiterating that the hospitals will “stay open, stay managed.”

Early on at Monday’s press conference, Lamont made comments suggesting the sale process had failed but walked them back when asked for clarification.

“We’ve worked our hearts out over the last two years trying to get this arrangement done between Prospect and Yale New Haven, just couldn’t get there,” Lamont said during opening comments. He added that his administration would be focused on quality of care while “trying to figure out who the next owner and operator of these [three] amazing hospitals is going to be.”

Later, when asked whether the deal had fallen through, he said there was still a possibility it could happen. “I’d like to see the deal get done,” Lamont said. “Yale New Haven has an agreement to purchase these hospitals. We’ll see whether that goes forward.”

In October 2023, YNHH health executives asked the state to provide $80 million — $16 million annually across five years — to help it acquire the three hospitals.

Lamont was — and remains — opposed to that request. On Monday, he said he still doesn’t see a need for the state to provide funds to help the hospitals remain open.

“Closures aren’t imminent,” Lamont said, adding that the hospitals are “doing very well” under the leadership of Deborah Weymouth, the CEO of Prospect’s Connecticut hospitals.

“I don’t see the need for taxpayer subsidies here,” he said.

Parent company’s bankruptcy may allow CT hospitals to directly tap into locally generated funds

The Chapter 11 bankruptcy proceedings of private equity-funded Prospect Medical Holdings (PMH), the parent company of three Connecticut community hospitals, kicked off Tuesday in the U.S. Bankruptcy Court for the Northern District of Texas.Deborah Weymouth, president and CEO of Manchester Memorial Hospital, Rockville General Hospital, and Waterbury Hospital, i...

The Chapter 11 bankruptcy proceedings of private equity-funded Prospect Medical Holdings (PMH), the parent company of three Connecticut community hospitals, kicked off Tuesday in the U.S. Bankruptcy Court for the Northern District of Texas.

Deborah Weymouth, president and CEO of Manchester Memorial Hospital, Rockville General Hospital, and Waterbury Hospital, is expected to tap into the hospitals’ own funds to finance their functioning during the bankruptcy process.

Until now, local management did not have direct access to those funds.

“We do generate a significant amount of cash that historically we have not had direct access to utilize in our local market,” Weymouth said. “First and foremost, I believe we’ll be dedicating that cash and that revenue to our operating expenses.”

A different picture was painted at the national level.

During the bankruptcy hearing in Texas Tuesday, a lawyer for Prospect said the California-headquartered company got “dangerously close” to running out of money last week.

The lawyer also said Prospect is in ongoing talks with Yale New Haven Health over the stalled $435 million sale of its Connecticut hospitals to Yale, and the talks now were at a different price point.

Prospect’s lawyers plan to transfer the lawsuit Yale filed to back out of the deal, from state court to the bankruptcy court.

In legal speak, the Texas court is what’s known as a court of equity, where the presiding judge Stacey Jernigan — who incidentally writes mystery novels involving bankruptcy judges — has the leeway when it comes to the order of distribution.

Connecticut Attorney General William Tong said his office would fight for equitable distribution.

“Our hope is that the court will focus not on creditors and all the stuff, right, but focus on the patients and focus on what’s best for the patients and these institutions to keep them open, and the employees,” Tong said.

In its declaration filed Monday, Prospect said the pandemic drove the California company into bankruptcy. But a recent U.S. Senate committee report blasted Prospect for draining local hospitals of money and saddling them with debt.

Meanwhile, Waterbury Hospital, Manchester Memorial, and Rockville General continue to see patients.

“We are open, and as always, our top priority remains to provide safe, high quality care to every patient who comes in,” Weymouth said.

The Connecticut Department of Public Health will continue to inspect the hospitals, and “those relationships continue,” Weymouth said. “Waterbury [Hospital] actually is working with an independent expert who is there on a regular basis.”

Weymouth said she expected the hospitals to remain open in the long term, in part because they would be hard to replace.

“These hospitals have significant value for far more than just their bed count,” Weymouth said. “We have a team of dedicated nurses, hospitalists, other physicians and staff who are ready and able to provide care. That adds value to our organization.”

The cost of closing or replacing the hospitals would amount to $1 million per bed, according to Weymouth.

Prospect currently owns and operates 16 hospitals in California, Connecticut, Rhode Island and Pennsylvania, and plans to shift its focus entirely to its 7 hospitals in California post bankruptcy.

This story was first published Jan. 14, 2025 by Connecticut Public.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.