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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.

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Home Care In Prospect, CT

Home Care Prospect, CT

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Prospect Avenue Historic District gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Prospect, CT is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Prospect, CT

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“Always Best Care Senior Services have been wonderful to work with, they sent us Michael, Michael has now been caring for my Dad for a few months now, totally reliable and such a peace of mind for the family that he's there. Dad just loves him. I don't think we could have found a better fit for Dad. Michael cares about Dad as if he was family. Thank you for making this time in Dad's life so much happier and giving his family such peace of mind. Linda Lee”

Linda L.
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TESTIMONIALS

“Five stars is not enough to recommend the service Always Best Care provides!! Our situation was quite desperate when I contacted them to provide a live in care giver for my mother in law. Denise, more than understood our situation when I called. I contacted ABC earlier in the day and by evening, she was at my mother in law’s home and matched us with a wonderful care giver! Rosina immediately bonded with my mother in law!! The professionalism and compassion Rosina showed was beyond measure. She never left her side and kept us well informed as my mother in law was unfortunately and quickly approaching end of life…..Rosina even stayed with us through the process as my mother in law left her home one last time…….Much Appreciation from The Cotrona Family!!”

Karyn C.
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TESTIMONIALS

“A sincere, heartfelt "thank you" to Sky and Ruth and the team at ABC. Sky and Ruth were amazing, patient, kind, and caring with my father during a very difficult time at the end of his life. I know my dad appreciated it, and the entire family says a big "THANK YOU" for the tremendous care that you provided. Having your help made things so much easier on my mother and the family.”

Christopher M.
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TESTIMONIALS

“Outstanding organization and staff! I have had the privilege to work with Cynthia Montano and to witness the care, attention and professionalism she provides to her clients. Cynthia represents her company with pride and truly provides services to her clients with their needs above all else. Anyone in need of services for their loved one will be fortunate, pleased and grateful to work with Cynthia Montano and Always Best Care.”

LEWIS C.
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TESTIMONIALS

“I would like to say how wonderful Carol May is with my uncle. She is very caring and understanding with my 94 year old single uncle. Not an easy job , but she is able to help him in so many ways. Carol is very reliable, trust worthy, and compassionate. We are lucky to have her! I would also like to give Tia in the office a huge compliment! She is really on her game if an issue comes up she is on top of things. It is hard to find good help, she foresee problems and handles things efficiently. Our experience has been very positive!”

Stacey H.
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TESTIMONIALS

“I just wanted to take a moment and tell you that we so much appreciate Yolanda. She comes to our home weekly for light cleaning and she is a breath of fresh air. Every Friday she brightens our home with her presence. Yolanda also does a wonderful job taking care Of our home. Please let her know how much we appreciate her. Brad Nelson”

Brad N.
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TESTIMONIALS

“I’m leaving a five star review for Nellie. She is the most caring caregiver I have ever worked with my husband is disabled and she is so kind and treats him and both of us like family. She makes sure he eats properly cleans, and spend special time with my husband. You are very, very lucky to have such a great worker I know because I work with other agencies for my mother and you can’t find someone who cares for someone like Nellie does. She should be recognized and rewarded for her efforts. She is never late never calls and is always positive and friendly. I look forward to seeing her every day and consider her family, thank you Beth and Scott Albertson”

Bethanne P.
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TESTIMONIALS

“I would recommend Always Best Care to anyone looking to set up home care for their loved ones. Within 1 hour of initial contact, Denise was at my home to gain an understanding of my needs. The very next day, Sharon began working with me and I couldn't be more pleased. Sharon is friendly and helpful and I will miss her now that I no longer need home care services. If you are looking for a home care agency that assures skilled aides and good communication and oversight, look no further than Always Best Care!”

Donna J.
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TESTIMONIALS

“Always Best Care has been wonderful to work with , very prompt and responsive. Angela , my mom's home health aid has been so patient and caring - just what we were hoping and looking for! Would highly recommend!!”

Amy D.
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TESTIMONIALS

“We had the most wonderful experience with Always Best Care. Cynthia was an answer to our prayers ????”

Mollys D.
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TESTIMONIALS

“I am so appreciative for the time, patience, and insight that Cynthia Montano provided to my brother and me in helping us transition our mother from independent to assisted living. Cynthia educated us about the various “models” of assisted living communities in an effort to ascertain the appropriate level of support required for our mom. She was sensitive to finances and lifestyle preference. Cynthia has a network of relationships among assisted living facilities, and always did hands on research before presenting us with options to tour. She is truly a professional. Cynthia has generously made herself available to brainstorm, as we begin to think about eventual next steps. Thank you, Cynthia.”

Cynthia N.
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TESTIMONIALS

“I am a current client of this provider They help me out a lot and things I can't do, they help me. I like that they are prompt and always on time.”

Robert M.
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TESTIMONIALS

“This review is for Bernadette. She is exceptionally competent. You can feel how caring she is for her patient and for the entire family. Self directed.”

AMS
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TESTIMONIALS

“This review is for Bernadette. She is exceptionally competent. You can feel how caring she is for her patient and for the entire family. Self directed.”

Ann M.
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TESTIMONIALS

“We are very happy with my sister's companion, Anne Sumner, and the services that Always Best Care provides!”

Roberta L.
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TESTIMONIALS

“Tosha, There are no words accurately quantify my family’s appreciation for you. You are undoubtedly the kindest, caring, compassionate competent care giver there is. You’ve treated my father and my whole family with a loving heart. We will forever be grateful for making this difficult time easier. We love having you a part of our family.”

Frank V.
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TESTIMONIALS

“I am a current client of this provider His caregiver is wonderful. She helps keep him from being depressed and she's always asking if he took his medications. I would like to see more consistent communication.”

Scott A.
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TESTIMONIALS

“I am a current client of this provider They've helped us the most by always calling and checking in on us. I like that they're always able to find someone for us.”

William J.
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TESTIMONIALS

“I am a current client of this provider When my caregiver was sick or going on vacation, they reached out to me. I like their caregivers they send.”

Andrew R.
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TESTIMONIALS

“We are 3 weeks into working with this agency for homecare for my dad. There were a few bumps in the road, but we have hit the jackpot with two of our caregivers. Melissa Pericas and Jordene have been amazing! My mother has been struggling with having strangers in her home and letting someone else take care of her husband, but these two lovely women have melded into the family and put her completely at ease. They are both very experienced and are doing and amazing job. My mom is able to put the caregiving into their capable hands and focus on being his wife and spend valuable time with him. These ladies both deserve 5 stars!! I rated the agency with 4 stars because we had some scheduling issues in the beginning and had one caregiver that was problematic, but he was removed from our schedule as soon as I reported the issue.”

Sherry D.
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TESTIMONIALS

“Our caregiver Anne Sumner is more than a passionate, compassionate, caring, dependable and dedicated professional. She quickly became a family member and friend.”

t M.
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TESTIMONIALS

“I am a current client of this provider He is very difficult, but he is getting better. He is happier than he has ever been. I like that they are very responsive.”

Bernard A.
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TESTIMONIALS

“Cynthia Montano is the amazing from Always Best Care. Cynthia has helped my parents and us with this transition process. She has been wonderful explaining everything. If we had questions or just needed to talk about what is going on with the parents she was there to help. She goes above and beyond. She has help us tremendously. I feel blessed for having Cynthia during this time. Our family would like to say thank you for everything. We couldn't have done it without her.”

Deborah M.
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TESTIMONIALS

“I just want to thank ABC agency for allowing us our angel giver which is what we call her. Shay is a life saver without her I'll be running like a chicken with my head cut off. She has stepped in and saved the day numerous times between changing her schedule to work with ours, to even making sure Steve visits his wife grave. We appreciate her please don't take her from us steve would be devastated. She's amazing”

Stephanie B.

What is Non-Medical Senior Care in Prospect, CT?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Prospect, CT

Types of Elderly Care in Prospect, CT

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Prospect, CT
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Prospect, CT
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Canfield Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Prospect, CT
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Mirabelle's Italian Restaurant or visit Prospect Historical Society, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Prospect, CT

Benefits of Home Care in Prospect, CT

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Prospect, CT, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Prospect, CT

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your CT's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Prospect, CT

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Prospect, CT understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Prospect, CT

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Prospect, CT

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Family Options Inc.
  • The Ivy at Watertown Assisted Living and Memory Care
  • Fernwood West
  • Pleasant View Manor
  • The Village at East Farms
  • Complete Care at Glendale
Home Care Prospect, CT

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Prospect, CT

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Prospect, CT 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Prospect, CT

Latest News in Prospect, CT

State Deal With Prospect Medical Holdings Allows For Hospital Consolidation

The state has agreed to a settlement with Prospect Medical Holdings, which will allow the owner of three Connecticut hospitals to reduce services at one of them and consolidate two of them.As part of the agreement reached late Friday, Prospect Medical can permanently end all services except for emergency room and behavioral health services at Rockville General Hospital in Vernon and start its consolidati...

The state has agreed to a settlement with Prospect Medical Holdings, which will allow the owner of three Connecticut hospitals to reduce services at one of them and consolidate two of them.

As part of the agreement reached late Friday, Prospect Medical can permanently end all services except for emergency room and behavioral health services at Rockville General Hospital in Vernon and start its consolidation with Manchester Memorial Hospital. But the consolidation would still require approval from the state Department of Public Health.

Prospect Medical Holdings, a private equity group that also owns Waterbury Hospital, entered chapter 11 bankruptcy proceedings in January. State officials – including Gov. Ned Lamont – have repeatedly said the three hospitals will stay open and continue to provide quality care during the proceedings.

Waterbury Hospital is part of the Greater Waterbury Health Network and Manchester and Rockville are part of the Eastern Connecticut Health Network.

“The people of Connecticut deserve better than this,” said state Sen. Jeff Gordon, R-Woodstock, who is a medical doctor and represents Vernon. “This decision by Office of Health Strategy (OHS) Commissioner (Deidre) Gifford once again highlights how out of touch with reality our state government is regarding local health care needs in Connecticut.”

Gifford, however, said in a statement that the settlement “protects critical resources” and ensures the local community access to emergency care.

Gifford, who has led OHS since January 2023 but worked in state government since 2019, has announced she will retire this summer amid criticism over her involvement in an abandoned audit that could have exposed potential Medicaid fraud.

Prospect had already cut back on services at Rockville Hospital without state permission, starting in March 2020, which led to a state investigation last year. As part of this new agreement, those services do not need to be restored and Rockville can instead be converted into a satellite campus of Manchester Memorial, which the company has been hoping to do since October 2020.

As a penalty, Prospect agrees to pay $300,000 to the state through the bankruptcy case. It must also host a community forum about the consolidation within 60 days and must provide financial and census data to the state upon request, according to the settlement.

“Each aspect of this agreement holds the Prospect applicants responsible for their actions and requires the company to notify all potential bidders in the bankruptcy case of the terms of the agreement,” Gifford said in a statement. “As various courts unravel the complex issues surrounding current and future ownership of the Prospect hospitals, our top priority continues to be the health and well-being of the patients and employees.”

State Sen. Saud Anwar, D-South Windsor, who co-chairs the legislature’s Public Health Committee, said it is important to keep Rockville General open, so reopening it with the current level of services will help the local community.

“Ideally, the resumption of all services would be preferable, but in the current financial environment, I do not know if that is possible,” Anwar said. “At this time, for the status quo in the emergency room and behavioral health to remain open, that will help the public.”

The company owes about $105 million in state taxes and is behind on pension payments. There have also been ongoing complaints that the three hospitals are struggling to pay bills under Prospect’s ownership, including paying vendors, healthcare providers and local property taxes.

In 2022, Yale New Haven Health signed a purchase agreement with Prospect to buy the three hospitals for around $435 million, but Yale later sought to lower the price based on deteriorating conditions at the hospitals. The two companies have since been embroiled in lawsuits over the potential sale.

Prospect has said it is “proceeding on a strategic pathway to realign its organizational focus outside of California” and that it plans to rededicate itself to its original mission of serving the community.

Deborah Weymouth, president and CEO of both Waterbury Health and the Eastern Connecticut Health Network, has said the bankruptcy is not an end, but “a new beginning.”

Earlier this year, Lamont signed legislation to create an emergency application process to preserve continuity of care in the event of a hospital bankruptcy. Public Act 25-2 requires OHS to issue a final decision on a completed emergency Certificate of Need application in 60 days or less.

CT regulator approves major reduction in services at Prospect-owned hospital

Connecticut officials reached a settlement with Prospect Medical Holdings clearing a path for the operator to permanently shutter all services aside from the emergency room and behavioral health at Rockville General Hospital in Vernon, according to an agreement published on May 23.Rockville is one of three hospitals in Connecticut owned by Los Angeles-based Prospect Medical Holdings, which filed for bankruptcy in January.The settlement signed on Friday between Prospect and the state of Connecticut concludes an ongoing state inv...

Connecticut officials reached a settlement with Prospect Medical Holdings clearing a path for the operator to permanently shutter all services aside from the emergency room and behavioral health at Rockville General Hospital in Vernon, according to an agreement published on May 23.

Rockville is one of three hospitals in Connecticut owned by Los Angeles-based Prospect Medical Holdings, which filed for bankruptcy in January.

The settlement signed on Friday between Prospect and the state of Connecticut concludes an ongoing state investigation into unauthorized service cuts at Rockville launched in October of last year. Prospect agreed that Connecticut will have a $300,000 claim included in the bankruptcy case as a result of the termination of services, subject to approval by the court.

The terms require Prospect to maintain emergency services at Rockville for three years and keep existing inpatient behavioral health services “at or within 30 miles of their current location on the RGH campus.” However, it doesn’t require the operator to reopen services that were cut without state permission.

The agreement also grants Prospect permission from the state's Office of Health Strategy, or OHS, to terminate Rockville’s status as a full-service acute care hospital and convert it into a satellite campus of Manchester Memorial Hospital, located 20 minutes away. Prospect must now also obtain permission for the consolidation from the Department of Public Health, which oversees hospital licensing, Wendy Fuchs, a spokesperson for OHS confirmed.

A spokesperson for the Department of Public Health did not immediately respond to a request for comment late Friday.

In a Friday press release, OHS Commissioner Deidre Gifford said the agreement “protects critical resources” for patients and families in the area.

“The agreement also holds the Prospect applicants accountable to the community, requiring public notice of past terminations and development of a strategic plan for the consolidated hospital. The plan must be developed with community input and presented to the community in a public forum,” Gifford's statement read.

The agreement requires Prospect to announce the consolidation of Rockville with Manchester Memorial publicly, create an interim strategic plan for services at Rockville and hold a community forum within 60 days.

Spokespeople with Prospect Medical Holdings and Eastern Connecticut Health Network, which owns Rockville General and Manchester Memorial, did not respond to a request for comment.

In March, Suzanne Koenig, a bankruptcy-court appointed patient care ombuds reported that, during a visit to Rockville General, she found that surgical services, as well as the intensive care and medical-surgical units at the hospital had remained closed since March 2020. The company did not receive state permission to permanently close any of those services in advance of doing so.

State law defines a termination of services as “the cessation of any services for a period greater than one hundred eighty days.” Termination of services by a hospital without state approval can result in civil penalties of up to $1,000 per day.

The unauthorized cuts were the subject of an October 2023 investigation by the Connecticut Mirror.

When Prospect filed for bankruptcy earlier this year, state officials offered assurances that its three Connecticut hospitals would remain open and operating.

??“Some people think bankruptcy means the lights go out and the party’s over. That’s not true at all. These hospitals are very successful,” Lamont said during a press conference in the days following the bankruptcy announcement.

Although Rockville General will technically remain operational, it will no longer be a stand-alone, full-service acute care hospital.

A spokesperson for Lamont did not return a request for comment.

Rep. Tammy Nuccio, R-Tolland, whose district contains Rockville General Hospital, said Friday that the state had failed her residents.

“Profit over people. That’s what I think we’ve come to expect here unfortunately from OHS and the state when it comes to health care for residents that are not in large cities,” Nuccio said.

The agreement with the state will be binding for any future buyers of Prospect’s Connecticut hospitals.

Yale New Haven Health first reached a tentative agreement to purchase the three facilities from Prospect for $435 million in 2022. But the deal has been mired in complications since then, including lawsuits and, most recently, Prospect’s bankruptcy. In February, Yale said it would be “impossible” to close the deal.

An auction process for the Prospect-owned hospitals will take place through bankruptcy court.

In the state’s Friday announcement, OHS said the process is “ongoing.” In court documents, the sale hearing was tentatively scheduled for June 5, but no notice of hearing has been officially posted and spokespeople for Prospect and their lawyers have not responded to multiple requests regarding the auction timeline.

Effort to regulate CT private equity hospital ownership fails again amid Prospect bankruptcy auction

HARTFORD — A renewed push to regulate private equity ownership of hospitals in Connecticut succumbed to the same knotty complications that frustrated last year's first attempt to reach a consensus at the state Capitol.The second setback leaves the state legislature and Gov. Ned Lamont to try a third time to forge some agreement on how to better manage private equity's role in the health care sector in Connecticut in the 2026 legislative session."It is incredibly complex and where we go from here is we have to continu...

HARTFORD — A renewed push to regulate private equity ownership of hospitals in Connecticut succumbed to the same knotty complications that frustrated last year's first attempt to reach a consensus at the state Capitol.

The second setback leaves the state legislature and Gov. Ned Lamont to try a third time to forge some agreement on how to better manage private equity's role in the health care sector in Connecticut in the 2026 legislative session.

"It is incredibly complex and where we go from here is we have to continue this conversation," said state Rep. Cristin McCarthy-Vahey, D-Fairfield, the House chairwoman of Public Health Committee. "We need to stay at the table and figure out how we can adequately address this because the issue is not going away."

A California-based private equity company's ownership of Waterbury Hospital, Manchester Memorial Hospital and Rockville General Hospital presents a case study for Connecticut.

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Prospect Medical Holdings Inc. purchased the three hospitals for a combined $205 million in 2016. Prospect made some initial investments and then siphoned off hundreds of millions and profited immensely, according to court documents.

Prospect consequently encountered serious financial troubles and decided to sell its Connecticut operations, and finally filed for Chapter 11 bankruptcy in January after Yale New Haven Health sued to get out a $435 million deal to buy the Prospect-owned hospitals claiming Prospect's irresponsible financial practices, severe neglect and general mismanagement left those medical institutions a shell of what they were when Yale agreed to acquire them.

Now, the three Connecticut hospitals are being sold through a bankruptcy auction. There are widespread concerns that another private equity buyer could purchase the hospitals.

Waterbury Mayor Paul K. Pernerewski Jr. is someone who does not want to see that happen following Prospect's ownership of Waterbury Hospital, one of the two hospitals serving his city.

"I will say that from our perspective here, just having lived through this, I'm hoping the next owner is not a private equity owner. I don't think they will be," he said.

Pernerewski said he has heard unofficially that there are at least three interested bidders for the Connecticut hospitals and none are private equity firms.

State senator blames Lamont for inaction

Lamont said he was surprised that no legislative action was taken in the 2025 session to increase oversight of private equity investment in hospitals and other health care facilities, health systems and medical practices.

But state Sen. Saud Anwar, D-South Windsor, the Senate chairman of the Public Health Committee, blamed the inaction on the governor's resistance to stronger restrictions that he and other legislators advocated.

"We had a bill. It is a robust bill. We negotiated it. We had frank conversations and held public hearings. We heard everybody's interests and perspectives," said Anwar, a medical doctor specializing in pulmonary and critical care medicine and chairman of the Department of Internal Medicine at Manchester Memorial and Rockville General Hospitals.

One of the legislation's central proposals would have prohibited private equity companies or real estate investment trusts from outright ownership of hospitals, but would have permitted private equity companies to participate in joint ventures as junior partners and minority owners. This provision was intended to prevent the type of business and financial practices that many believe have put Prospect-owned hospitals in jeopardy.

In 2019, Prospect under the ownership of private equity firm Leonard Green & Partners sold the land of the hospitals it owns in Connecticut, California and Pennsylvania to Medical Properties Trust for $1.4 billion, and then leased back those properties from the Alabama-based real estate investment trust. The sale funded a $457 million dividend for Prospect's executives and investors.

The MPT deal is widely seen as contributing to the financial struggles of the three Prospect-owned hospitals because they were paying tens of millions in monthly rent while Prospect remained current. The company is also contractually owed $355 million of the $435 million sales price Prospect and Yale negotiated.

Anwar said he is deeply disappointed the legislation failed due to Lamont's apparent opposition because there is nothing in state law to prevent private investors from buying hospitals and engaging in the same business practices that Prospect followed.

"We were ready to run the bill and we had the votes for it, but then we heard the House did not want us to run the bill because what I heard secondhand was the governor's office did not want us to run the bill," he said.

Anwar said the legislature must continue to try to translate the hard-learned lessons from Prospect's troubled ownership and management of its Connecticut hospitals into legislative actions.

"I believe the right thing to do is to continue the work on this bill. We should have done this during the legislative session," he said. "If people want to have more conversations, they're welcome to do so. I am ready and open."

Good private equity versus bad private equity

The policy disagreement between Lamont and state legislators like Anwar and McCarthy-Vahey boiled down to their approaches — more restrictions on private equity investment versus more oversight of private equity investment in hospitals, health systems, and medical practices.

"I think it is a problematic issue because, on the one hand, you want to protect private equity from coming in and pillaging our hospitals," said House Minority Leader Vincent J. Candelora, R-North Branford. "On the other hand, you want to make sure good private equity is here investing in our hospitals, and all health care, not just hospitals, but physician offices. It is really a tough needle to thread."

The Connecticut Hospital Association and the Connecticut State Medical Society also expressed the opinion that there are positives to private equity-backed investment and the hospital association advised that blanket prohibitions on certain activities are generally not the cure.

The two Democratic leaders of the Public Health Committee favored restricting the acquisition of hospitals by private equity firms and prohibiting sale-leaseback agreements between hospitals and real estate investment trusts like a 2019 deal Prospect and MPT did.

"It is going to take a lot more negotiation because the monied interests are really powerful," McCarthy-Vahey said. "Private equity's role and goal is to create a profit and health care is to provide health care, and we need to make sure that we're keeping in line with providing safe, accessible health care for our patients."

But Lamont viewed restrictions and outright prohibitions on private equity investment as too heavy-handed. He advocated increasing oversight of private equity investment in the health care sector.

"I thought we had a pretty good middle ground, which is we get a right to opine on any change in structure in a hospital that involves private equity," Lamont said.

The governor proposed changes to the existing “notice of material change” statute to give state attorney general's office and the state Office of Health Strategy greater authority and more notice to scrutinize proposed transactions and expand the transactions subject to this greater regulatory scrutiny, including a corporate merger, the sale of a hospital’s property to a real estate investment trust, or the sale of a majority share of a physician practice to a private equity firm.

Pernerewski, the Waterbury mayor, said he sympathizes with the goals of Anwar, McCarthy-Vahey and liked-minded legislators in his heart, but his head believes the governor proposed a better, more practical and balanced approach.

"The simplest thing, but I'm not necessarily sure it would always be the right thing, but the simplest thing would have been to simply say you can't do it, and then there is no issue around it," he said.

"But I think the more realistic approach has to be to make sure your oversight is sufficient in place to see what is going on to make sure that there are mechanisms in place to keep the kind of things that happened here, which is the wholesale selling of the assets to a third party and creating these burdensome leases and the rest, are not happening."

Pernerewski said statutory restrictions and prohibitions that legislators were contemplating could have impeded Pennslyvania-based PAM Health from opening a $35 million, 42-bed inpatient rehabilitation hospital for acute care on Harper's Ferry Road in Waterbury.

"So, there is always the danger that you react to this incident, which was horrific, but in doing so you could take a player like PAM Medical out of the picture," he said.

The Office of Health Strategy last July approved a required certificate of need for PAM Health at Waterbury LLC, a joint venture that is 70% owned by PAM and 30% owned by Prospect Waterbury Inc., the Prospect subsidiary that owns Waterbury Hospital, according to state filings.

McCarthy-Vahey said administration representatives, state legislators, health care industry leaders and other stakeholders need to use the lead-up to the 2026 legislative session to continue working on trying to find middle ground and lay the groundwork for enacting legislative solutions next year.

"I am hoping to start in the late summer," she said.

Buyers express interest in Prospect’s three CT hospitals that face bankruptcy. Morale ‘non existent’

With the bidding process underway for a buyer to acquire Prospect Medical Holdings’ three hospitals in the state, three buyers have expressed interest but an official announcement is not expected until later this month.None of the buyers’ names have been made public, according to state and health officials.But there is anticipation and hope that a buyer will be fou...

With the bidding process underway for a buyer to acquire Prospect Medical Holdings’ three hospitals in the state, three buyers have expressed interest but an official announcement is not expected until later this month.

None of the buyers’ names have been made public, according to state and health officials.

But there is anticipation and hope that a buyer will be found to keep the hospitals on solid footing after Prospect, a private equity company, filed for Chapter 11 bankruptcy this past January.

Bankruptcy court proceedings are occurring in the Northern District of Texas Dallas Division and Yale New Haven Health announced last month that no deal was possible to acquire the hospitals due to “mismanagement.”

Julia Bergman, a spokesman for Gov. Ned Lamont said the “governor believes these hospitals are valuable institutions that provide quality health care to the communities they serve.

“He looks forward to their continued success in the future under a new operator,” she said.

Prospect, which operates Manchester Memorial, Rockville General and Waterbury Hospital, has faced fiscal challenges in many of its hospitals in the state, from delayed payments to physicians and vendors to a shortage of health care providers.

Waterbury Mayor Paul Pernerewski Jr. said he learned that there are several bidders interested and expects to know more in the coming weeks.

He said given what has happened with Waterbury Hospital under the ownership of Prospect, it “would be helpful if the new buyer is not a private equity company.”

There is a call in the legislature to restrict private equity in response to the effect of Prospect Medical Holding’s impact on its three hospitals and state officials have raised concerns about profits being maximized over patient care.

Connecticut lawmakers are considering legislation to restrict private equity’s role in Connecticut hospitals but time is drawing down on the session.

SB 1507 would prohibit private equity companies and real estate investment trusts from acquiring or increasing direct or indirect ownership interest in or operational or financial control over a hospital or health system, according to the bill’s analysis.

Sen. Saud Anwar, Senate chairman of the Public Health Committee, said it is integral to pass legislation.

“We are trying to get everyone on the same page,” he said. “We need to make sure we have a plan to protect our citizens from people who are dedicated to making money for themselves at the cost of patients.”

Prospect

There was hope for a buyer for Prospect’s hospitals in 2022 when Yale New Haven Health agreed in a tentative agreement to purchase Prospect’s three hospitals for $435 million but that deal has been bogged down in lawsuits, with Yale deciding that the deal was not possible.

Dana Marnane, director of public relations and communications for Yale New Haven Health, declined to comment for this article.

Nurses and unions at several of Prospect’s hospitals in the state have told the Courant that their hospitals have been decimated, with some continuing to cite concerns about patient care as they wait for a new owner to purchase the hospitals.

This followed a state Department of Public Health consent order issued in November of last year fining Waterbury Hospital $60,000 for violations of state law and called on the hospital to develop, review and revise policies and procedures related to staffing levels, abuse prevention, implementation of physician orders, timely initiation of Emergency Department triage protocol, among other policies. The consent order also called for an independent expert compliance contractor of the hospital.

Brittany Schaefer, public information officer for the Department of Public Health, said in an email Monday that the consent order remains active.

“The independent expert compliance contractor continues to monitor the items outlined in the consent order and submit monthly reports to DPH and Waterbury Hospital leadership regarding this,” Schaefer said, adding that the contractor also meets regularly with DPH and Waterbury Hospital leadership to discuss reports/items outlined in the consent order.

Bankruptcy court filing shows recently that Prospect Medical received permission to close two Pennsylvania hospitals trying to sell them but no one was interested.

Robert White, distinguished practitioner in residence at Quinnipiac University School of Law, said in an email that Prospect will need an infusion of cash from somewhere soon.

“You may see more closings,” he said. “They are trying to sell assets.”

Meanwhile, the state Office of Health Strategy approved a settlement allowing Prospect to seek approval of the consolidation of the Rockville General and Manchester Memorial hospital licenses from the Department of Public Health.

The settlement also cleared a path for the operator to permanently shutter all services aside from the emergency and behavioral health at Rockville General Hospital in Vernon, The CT Mirror reported.

“This isn’t just a failure – it’s a disgrace,” said Sen. Jeff Gordon, R-Woodstock, in a statement. “Once again, OHS has shown it is completely out of touch with the real health care needs of Connecticut families and seniors.

Quality of care

Ed Gadomski, Connecticut Healthcare Associates internal union organizer, who represents the nurses and technicians at Waterbury Hospital, continues to state that almost all of its departments are understaffed with nursing to patient ratios well over the appropriate levels set by the Hospital Staffing Committee. He continues to wait on the outcome of a complaint he filed with the Department of Public Health charging that the hospital is violating the Hospital Staffing Law.

Suzanne Koenig, president of SakHealthcare and the patient care ombudsman for Prospect’s hospitals, stated in her report, according to court filings, that “overall patient care and safety are being maintained at the ECHN hospitals (Manchester Memorial Hospital and Rockville and Waterbury).

“The ombudsman did not observe any staffing issues that put patients in immediate danger or jeopardized their care,” Koenig said in her report.

She did however report that staffing remains challenging.

“Specifically, MMH and Waterbury have had several registered nurses (each an “RN”) call out sick or no-show,” Koenig said in her report. “The hospitals, however, have done a good job finding replacement RNs for shift coverage, often on short notice. The hospitals are also actively recruiting and offering sign-on and referral bonuses as incentives.”

But Gadomski said he continues to hear of staff members leaving the hospital.

“Morale is non existent,” he said. “We are keeping our heads above water and waiting for the new ownership.”

Koenig noted in her report that the Emergency Department at Waterbury Hospital was crowded and the need for expansion as planned was evident.

Parent of Rockville, Manchester hospitals can consolidate facilities, state says

Rockville General Hospital must have a 24/7 emergency department and must offer inpatient behavioral health services for three years, according to the agreement.MANCHESTER, Conn. — Prospect Medical Holdings and the state of Connecticut have come to an agreement that Rockville General and Manchester Memorial hospitals can seek consolidation, but 24/7 emergency services must be made available for the time being.Los Angeles-based PMH filed for...

Rockville General Hospital must have a 24/7 emergency department and must offer inpatient behavioral health services for three years, according to the agreement.

MANCHESTER, Conn. — Prospect Medical Holdings and the state of Connecticut have come to an agreement that Rockville General and Manchester Memorial hospitals can seek consolidation, but 24/7 emergency services must be made available for the time being.

Los Angeles-based PMH filed for Chapter 11 bankruptcy this past January, leaving residents and hospital staff in northeastern Connecticut anxious over what would become of the area hospitals.

The state Office of Health Strategy on Friday approved the company's request to seek consolidation of the hospital licenses of Rockville General Hospital in Vernon and Manchester Memorial Hospital in Manchester.

Once the licenses are consolidated and the state Dept. of Public Health issues a new license, the Rockville General Hospital campus must have a 24/7 emergency department and must offer inpatient behavioral health services for three years, according to the agreement.

Prospect must also give advance notice to the Office of Health Strategy of any decisions to relocate inpatient beds or relocate outpatient services, and they must be relocated within 30 miles of the Rockville General campus.

The public must also be informed of any service terminations through a circulated newspaper and on Rockville General's website after obtaining the new hospital license.

Prospect must also disclose all potential bidders in the bankruptcy case, and the buyer would take on all responsibilities of the agreement.

Read the full agreement here.

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Yale was a potential buyer of Rockville General and Manchester Memorial last year, but went into litigation with Prospect, and the deal fell through.

Saturday evening, state Sen. Jeff Gordon (R-Woodstock), who represents Vernon, issued a release expressing his disappointment that Prospect is, from his point of view, clearing a path for the operator to permanently shut down all services other than the emergency room and behavioral health center at Rockville General Hospital.

"This decision by Office of Health Strategy Commissioner [Deidre] Gifford once again highlights how out of touch with reality our state government is regarding local health care needs in Connecticut," Gordon said. "It took years before OHS investigated the unauthorized closure of needed patient care services by Prospect Medical Holdings at Rockville General Hospital. Now, it sides with an out-of-state private equity firm that puts profits over patients? Terrible!"

Gordon asked in his release where Gov. Ned Lamont, Attorney General William Tong and Comptroller Sean Scanlon have been during this process.

"The people of Connecticut deserve better than this," Gordon said. "As a state senator and a doctor, I have been fighting for the people of Connecticut. I proposed meaningful reform of certificate of need and OHS, not only to prevent private equity from destroying the hospitals it owns, but also to preserve good paying health care jobs and provide proper oversight."

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