BURTONSVILLE, Md. (WJLA) — Residents contacted 7 On Your Side about a "messy" backyard along Golden Eagle Court in Burtonsville. ABC7's Kevin Lewis went to the neighborhood to see if the complaints are merited.
The two-story, red-brick home has at least five air conditioning units sitting in a secondary driveway. In the backyard, miscellaneous debris surrounds a large, manmade pond. The pond requires an extensive maze of white PVC pipes and tanks. Netting hangs over most of the backyard, its exact purpose is unclear.
“Do you feel that what these neighbors are saying is valid or are they off base?" ABC7's Kevin Lewis asked a woman who answered the front door and identified herself as the homeowners' adult daughter.
"Umm, it doesn’t really matter to me, honestly," the woman responded. "I mean, you can honestly go tell them if they have a problem, please come tell us, we’ll do something about it, but I don’t need a third party coming in between us."
“A lot of folks just don’t understand what the laws may be," said Dan McHugh, Montgomery County's Manager of Code Enforcement, a division that falls under the Department of Housing and Community Affairs.
In his role, McHugh oversees 30 residential inspectors, four supervisors, and multiple administrative staffers. His division receives around 9,200 complaints each year. The most common include excessive trash, abandoned vehicles, and overgrown grass. Unshovelved and icy sidewalks spike in the winter months for obvious reasons.
“We typically give a 30-day notice or a period of time to correct. Failure to comply with that would result in civil citations and [if that does not work] we get the legal process started," said McHugh, adding that abatement and contempt of court orders are his last-ditch efforts.
Property owners, however, correct approximately 95 percent of infractions without the county issuing a formal citation. McHugh refers to it as "voluntary compliance," and made clear it is a win-win scenario for all parties involved.
In the matter along Golden Eagle Court, McHugh confirmed his office is preparing to issue one warning letter to the owners of the red-brick home, and a separate warning letter to the homeowners association for miscellaneous trash in wooded, common areas. For example, 7 On Your Side spotted a rubber tire, large piece of foam and dozens of bottles, cans, and cups scattered about.
“It’s going to be for trash and debris, solid waste types of violations," McHugh remarked.
Although the homeowners' daughter stated her neighbors' complaints to Montgomery County and 7 On Your Side were petty, McHugh recommends residents avoid face-to-face interactions, and instead, call 311.
“[Montgomery County] 311 is the best way to move it forward. We don’t want any neighbor conflicts... So, if you report it to us, you can be kept anonymous, we just need the address where the issue is."