Always Best Care ofThousand Oaks

Trusted and Reliable Senior Care Services

Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services


Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care


Our Promise

We are committed to providing you with the best care for your specific needs


Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.


Welcome to Always Best Care of Thousand Oaks

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Thousand Oaks, and surrounding communities of Agoura Hills, Calabassas, Hidden Hills, Malibu, Moorpark, Newbury Park, Oak Park, Simi Valley, Thousand Oaks, Topanga, Westlake Village and Woodland Hills.

Call today (805) 563-6440
Or email [email protected]

509 Marin St., Ste. 227, Thousand Oaks, CA 91360

Always Best Care combines national strength and standards with local accessibility and personal service. Tom and Mary Ellen Herring, the owners of Always Best Care-Thousand Oaks are local residents and take great pride in helping families care for their loved ones. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all. Our caregivers are carefully screened, thoroughly trained, and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care consultation

The first step in our process includes a personal consultation with a Care Coordinator. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

Our Advantage

Benefits of
Always Best Care
of Thousand Oaks Senior Care Services


Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Thousand Oaks and surrounding areas



Tailored to Your Needs

Always Best Care of Thousand Oaks In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Tom Herring

    Tom Herring

    Owner/Managing Director
    View Full Bio
  • Mary Ellen Herring

    Mary Ellen Herring

    Manager of Administration
    View Full Bio

“I have partnered with Tom in Thousand Oaks for a couple years now, I can attest that he strives to provide the best quality care for his clients and a positive work environment for his employees. Great agency! Highly recommend!”

Briana G.

“Caring and sensitive. David is so focused on helping families. He is such an asset to our hospital. Families don’t know where to start and David gets the ball rolling and smooths the way. What a blessing to these families.”

Cherie J.

“Always Best Care has been helping my 94 year old Mother very much! The Caregivers are wonderful and helpful and willing to go the extra mile. I am so happy to have their team a part of our lives! Thank you!”

Jami O.

“Been with the company for approximately like 6 months ,love it , great supervisors n boss , overall great company for work for , great communication from supervisors ,n always a pleasure to work with wonderful clients”

Luis S.

“I’ve worked with a few agencies and my experience with Always Best Care has been phenomenal. The professionalism.and respect they show to us caregivers makes me feel appreciated as well as giving me opportunity to learn and grow in my services I provide to my clients with the workshops they provide every month.”

Dolores R.

“I’ve worked with ABC for over a year now. I’ve worked for other organizations that provide senior care services but the Always Best Care Thousand Oaks location has been a wonderful place to work. The working relationship between staff, client and ownership/management is that it’s important for us all to be happy. I’ve been placed with so many wonderful people that I can say are not only my clients but also my friends. They really try to provide the right client with the right caregiver and with me it has been a wonderful experience and a great place to work.”

Wendy S.

“I am a past client of this provider Nisa was a great friend to my father and treated him like family. It was reassuring to us to know he was looked after by a loving and caring person. She was always available to us and she was able to adjust her schedule to his needs. Nisa allowed my father to stay in his home longer and provided him new freedom he had not had previously.”


“I am a past client of this provider Nisa is the best. Upbeat, knows what she’s doing, was great with my mom. We all felt very comfortable when she was caring for mom.”


“After researching several Home Health Care companies in my area, I choose Always Best Care and was extremely pleased with the decision I made. Always Best Care checked every box on my list and was the absolute best choice for my post-surgery needs. Start to finish, the entire organization was professional, responsive, and provided the services I was in need of. Caregivers were exceptional in responding to my needs in addition to providing warm companionship that aided in a worry free recovery. Always Best Care delivered as promised and I highly recommend them for Home Health Care needs. MMD”

Marti D.

“First let me say that this review was not solicited by any one at Always Best Care Senior Services. The services provided by Always Best are both personal and professional. All of my calls were always answered by Tom ( the owner). Never was I left to wonder if I was going to get assistance for my mother and her significant other. From the top down I found everyone to be patient, kind, attentive, accessible, problem solvers, with an “I can get it done” attitude. The services provided by Always Best, required end of life care. The care givers worked seamlessly with Hospice. Every step of the way I could see both my mother and the patient were lovingly cared for. I look forward to using this agency as needed for my mother. Thank you, Tom and all of your care angels!”

Sandra R.

“I am making this post on the behalf of my mother in law who does not currently have a Gmail account. Always Best Care has been a true blessing with providing a wonderful caregiver who is kind, patient and supportive with my 95 year old mother’s needs which include a downward cognitive slide. My mom enjoys the support and care too. I’ve heard horror stories about such services, but have been beyond pleased with Tom and his caregiving agency. Lori Robinson- Ventura County”

Shayna F.

“I am making this post on the behalf of my mother in law who does not currently have a Gmail account. Always Best Care has been a true blessing with providing a wonderful caregiver who is kind, patient and supportive with my 95 year old mother’s needs which include a downward cognitive slide. My mom enjoys the support and care too. I’ve heard horror stories about such services, but have been beyond pleased with Tom and his caregiving agency. Lori Robinson- Ventura County”

Shayna R.

“I am a current client of this provider We are with Always Best Care. We have been with them for two weeks now. They were great, and we have had a good experience so far. The caregiver is great. She has been like a lifeline for us; she has been nice. The scheduling has been fine, and everything has been working great.”


“Tom and his team of caregivers do a great job. I highly recommend Always Best Care of Thousand Oaks.”

Matthew R.

“I’m a registered nurse and having Erin help me with this process was seamless. She is comforting, empathetic, and very knowledgeable. Thanks again Erin! Natalie Schauwecker, RN”

Natalie S.

“This is the finest company in home care, I would highly recommend it for your family!”

Vanessa S.

“I’ve been with the company a lil over 3months maybe longer and love the respect they give us caregivers and employees. We are a team as they say welcome to the team and it truly is a team more like a family here. They take our schedules and work with us and don’t pay us low as all other places. You get what you pay for. I’ve worked for Disneyland Resorts and this is much like the atmosphere there very friendly and non judgemental and truly caring understanding team. Tom the owner is one of us he doesn’t put himself above us neither does Erin. They are both friendly. Moving up in the company is possible as i have already and my kids are much happier because mommy actually loves her job. No one is paying me to write this i don’t do reviews typically because the time it takes but i believe in our team amd if you want great care and affordable care please try us for a week and I personally guarantee you, you’ll be the next to write a review.”

Evelyn H.

“Stellar service and care! Highly recommend!”

Julianna R.

“This is truly a team you can trust to take care of your loved one. It is obvious, Tom and his team have a passion for the work they do. They are so patient and kind and treated us and our loved one like one of their own members of the family. We are forever grateful.”

Jennifer S.

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