It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting Historic Yates Mill County Park in Knightdale, NC gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Knightdale, NC is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“I'm very happy with this company. They are delivering the services what they promised to”
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“I'm very happy with this company. They are delivering the services what they promised to do. I'm very happy to have Judith . She is very smart and understanding. I couldn't get any better person than Judith to help me. I had a couple to othe care givers who were smart and good as well.”
“Ahana was such a pleasure to work with! We didn’t know what to expect or how the process would go at first, but she was friendly, personable, and very communicative every step of the way. She made my grandmother’s transition to assisted living feel smooth and stress-free. We really appreciated her help and support!”
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“Misty Wilkins is by far the best and most amazing caregiver she is an amazing person and a hard worker . She's always going above and beyond”
“Asia is THE best! She has the most beautiful caregiving heart and is an exceptional caregiver. A true natural. And, she has formed a beautiful bond with my MIL. So grateful for Asia and Always Best Care.”
“Alice Sharper is a wonderful helper. She always looks out for my health and she does chores around the house without being asked. She has driven me to multiple appointments. She is always is an up mood. Camille Bialik”
“I've done the dementia virtual training experiment with a previous employer. The experience with Always Best Care was by far a better experience. Truly a heart felt opportunity to walk in the shoes of someone living with dementia. Thank you ????????”
“"Virtual Dementia Tour" was awesome - an eye opener in helping to understand.”
“We moved my mother-in-law in with us fifteen months ago. ABC has been providing excellent care since then. Her current caregivers are Felicia, Katherine, Yolanda and Robin. They all have been professional and easy to work with. I've enclosed a picture from Brownie-Making-Day. Thank you to all for a great job.”
“Very promising????”
“Ive always been a old soul,being with elderly people helps my mental health and warms my heart. Theve given so much of their lives to their families and they should be comfortable for the remainder of their days. I love ABC because I can set my own hours,and that being said,give more time and love to Mrs. Dina without feeling pressure.”
“A good company that cares for both employees and clients.”
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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Knightdale Station Park in Knightdale, NC with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Second Empire Restaurant and Tavern or visit Knightdale Station Park, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Knightdale, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Knightdale, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Knightdale, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
The independent shop runs a single estimating and management platform and is evaluating an AI-driven parts procurement tool.Mike and Rosie Johnson started Johnson Auto Body in 1996. Todd McGee joined the shop as a painter in 2000, and when the Johnsons were ready to retire in 2017, he bought the business.McGee got his start in collision repair sweeping floors at a different shop after a family friend offered him a summer job. He moved through body work before landing on paint, ...
The independent shop runs a single estimating and management platform and is evaluating an AI-driven parts procurement tool.
Mike and Rosie Johnson started Johnson Auto Body in 1996. Todd McGee joined the shop as a painter in 2000, and when the Johnsons were ready to retire in 2017, he bought the business.
McGee got his start in collision repair sweeping floors at a different shop after a family friend offered him a summer job. He moved through body work before landing on paint, the specialty that hooked him.
Johnson Auto Body is an I-CAR certified, single-location independent shop in Knightdale, N.C., with 14 employees and a customer mix McGee estimated at roughly 50/50 DRP and retail.
| Estimating | CCC |
| Shop management | CCC |
| Parts ordering | CCC, PartsTrader |
| Accounting | QuickBooks |
| DRP/insurer portals | Varies by DRP requirement |
McGee runs estimating and shop management through CCC exclusively.
"I really like the production schedule. I've been in the office using it for over 10 years, so I know the ins and outs of it," McGee said. "I haven't really tried anything else, to be honest."
Most parts orders route through PartsTrader by default, McGee said, so the whole team follows the same process.
"But then we've got options. We can go look at PartsTrader stuff and see if there's something faster or more cost-effective, or in CCC they'll have special pricing, and if that's better, we go that route."
QuickBooks handles the shop's books, with a bookkeeper running transactions through it while McGee tracks performance directly in CCC.
"I know what's going on every day through CCC and the management software, and then I just check to make sure it all lines up at the end of the month with what she's got," Mcgee said.
He was recently introduced to PartBay, an AI-driven parts procurement platform, and is planning to look at a full demo. He described it as a tool that would automatically apply each DRP's specific requirements and put parts orders out for bid, similar to how PartsTrader works now.
"They set up your system so it knows all the requirements for DRPs, and then they go out and put everything out on bid and come back with the best pricing and how quick they can get it," McGee said. "It'll even order it for you."
| Customer communication | Text and email through Thryv |
| Photo and documentation | CCC |
| Scheduling/capacity planning | Manual whiteboard tracking |
Johnson Auto Body layers Thryv on top of CCC for customer-facing communication. A networking contact introduced him to Thryv, which he adopted primarily to move drop-off paperwork online through DocuSign.
"Their stuff's a little easier to use. We use CCC for the majority of our stuff because it's integrated into the production schedule," McGee said. "The main reason I started using [Thryv] is because we were able to set up all of our paperwork for drop-off through DocuSign."
That remote intake setup dates to the pandemic, when customers avoided coming into the office.
Day-to-day coordination on the shop floor runs through in-person production meetings rather than software, McGee said: a planning session with the parts department the afternoon before, followed by a full production staff meeting each morning to lay out the day.
Scheduling and capacity planning is currently manual. Johnson Auto Body previously ran CR Auto Scheduler, which automatically calculated capacity based on each insurer's typical supplement rate, but the shop moved away from it as volume shifted.
"It was a great idea, actually a fantastic idea, because it would track all the insurance companies you work with and their supplement percentage," McGee said. "My shop's goal is 500 labor hours a week, but our general supplement rate is about 100 percent, so we'd schedule 250 or so and that would turn into 500. ... We just weren't able to get it all dialed in."
Now, McGee said, the shop tracks burn rate and daily capacity on a whiteboard instead of through software.
| Scanning and diagnostics | Matco, Opus |
| ADAS calibrations | Sublet to a mobile provider |
| Measuring system | Car-O-Liner |
| Paint mixing and color matching | PPG Envirobase with Moonwalk |
Matco handles routine scanning in-house. For OEM-required scans, particularly post-repair scans, McGee said the shop uses a remote scanning service, and a mobile provider comes in daily to run ADAS calibrations. Measuring runs through a Car-O-Liner system.
"That's our measurement system. It's got the ladder that goes under the car, and they have targets that go up on it," McGee said. "This one has little adapters that go to this bolt or that bolt, and it measures out the car."
Johnson Auto Body mixes through PPG's Envirobase waterborne line paired with the Moonwalk automated mixing system, which McGee said lets the shop take a camera-based color read, preview the match on screen and dispense toners without a technician standing over the machine.
The shop was also transitioning to a new PPG automated mixing and dispensing setup installed the week of this interview, which McGee said requires different gun adapters across the paint department.
“We're in the process of switching all of our equipment because it's got different adapters for the guns," McGee said. "We haven't gotten to use it much yet, but it looks like it's going to be a cool little toy to play with."
Asked how he evaluates new technology before bringing it in, McGee pointed to peer groups rather than vendor pitches.
"I'm in several peer groups, so when something comes up, you can ask around and say, 'Has anybody gotten to try this? Have they had any luck with this?'" McGee said.
McGee didn't hesitate on the CCC production schedule.
"I can't live without that," McGee said. “And then of course all the reports that are in there too are a massive help for me.”
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