A city-funded investigation into the conduct of Rehoboth Beach Commissioner Suzanne Goode has determined she has participated in an escalating pattern of abusive conduct directed toward targeted employees. A subsequent report submitted to the city has recommended a number of steps moving forward, including written apologies to the targeted employees and no longer being given commissioner access to city administrative offices.
Wilmington-based attorney Margaret DiBianca, who specializes in business and employment conflict resolution, was hired by the city in late June to investigate allegations of harassment and abusive behavior by Goode toward city employees and commissioners. She submitted her 17-page report Aug. 12. A little more than a week later, Aug. 21, a majority of commissioners voted to waive attorney-client privilege so a redacted report could be released. Goode voted against.
“The reviewed emails demonstrate an escalating and pervasive pattern of abusive, harassing and unprofessional conduct by Goode directed toward Employee 1, Employee 2, other city employees and fellow commissioners,” said DiBianca. “The volume of emails and the short intervals between communications sent by Goode reveals a pattern of conduct designed to intimidate, demean and harass rather than to advance legitimate city business.”
The report says Goode has sent about 2,000 emails to the targeted employees since 2024 and continues to send more on a nearly daily basis. However, the report was limited to a specific set of emails as a representative and current sample.
“The investigator determines that there are reasonable grounds to conclude that Goode engaged in conduct that violates the city’s civility code and recommends the city take immediate action to stop the conduct and ensure that it does not happen in the future,” said DiBianca, who makes half a dozen recommendations to consider as remedial steps:
• Prohibit Goode from communicating, directly or indirectly, with any city employee electronically, in person, via phone, or other channel or method. To facilitate this recommendation, DiBianca adds the city should create and apply a system by which all emails received from accounts associated with Goode are automatically redirected to a special purpose and sequestered email account, which should be checked at regular intervals by the mayor and a designee
• Prohibit Goode from accessing the city’s administrative offices and deactivate her key cards, fobs, and/or keys to ensure compliance
• Formally request Goode produce to the city all communications involving city business, sent and/or received via a personal platform, including but not limited to via Gmail, text message, and Facebook and other social media
• Formally request Goode issue unqualified written apologies to Employee 1 and Employee 2 within two weeks in a form and with substance approved by the board, and that such apologies, if any, be made public
• Formally request Goode promptly complete city-approved training on the subjects of respectful workplace and civility, and FOIA/public-records laws and obligations
• Review compliance with the remedial measures on a certain date between 60 and 90 days.
Prior to the vote, Commissioner Susan Stewart, who was just elected as the city’s next mayor by a wide margin and has been a vocal critic of Goode’s actions for a while, said the report documents violations of federal and state workplace safety laws. Releasing the report is necessary, she said.
“In most workplaces, the documented conduct would warrant her termination,” said Stewart. “Our laws provide no such path for an elected official. To simply move on would mean keeping this conduct secret, leaving the victims to shoulder the burden themselves without institutional support.”
Commissioner Patrick Gossett, who was also recently re-elected, said Goode’s own actions have caused the city to take this unprecedented step. The city has an obligation to provide a safe workplace, free from harassment and abuse, he said.
“You have never denied that you’ve said or done these things. Words and actions have consequences," he said to Goode.
Goode was given a few minutes to respond to the report before it was officially released. She said she was blindsided by the city’s action, that the report is riddled with inaccuracies and the city is weaponizing Freedom of Information Act rules. Words have been attributed to her that aren’t hers and emails have been taken out of context, she said.
“When an investigation is an attorney up in Wilmington looking at emails, who never contacts me, obviously it is a one-sided investigation,” said Goode. “The investigative reporter never got my side of anything. I was never given the opportunity to defend myself.”
After Goode was done speaking, commissioners voted 6-0 in favor of releasing the report. Goode stormed out of the meeting prior to the vote.
Once the vote was taken, Mayor Stan Mills said he’s been dealing with Goode's actions for far too long and they’ve been getting worse.
“I believe we’ve come to the point where we can take the most severe action we can take at this time to end Commissioner Goode’s intentional lies and harassment,” said Mills. “This has never been about differences of opinions on issues, but rather about uncivil behavior.”
Mills then went on to say that Goode, who has one more year left on her term, should step down.
“Commissioner Goode has violated her oath of office and has disgraced the position of commissioner, and she should resign,” said Mills.
Following the meeting, Goode was asked if she planned on complying with the report's recommendations, resigning or filing a lawsuit against the city. She declined to answer.
“Due to the kangaroo court and the illegal weaponization of FOIA which took place at the meeting, I am unable to comment,” said Goode.