Where We Provide Care

“This is years late in posting but a request on a local forum asking for at home care recommendations brought this to my attention as I could relate to the poster’s position. And from hard earned experience I won’t hesitate to recommend this company. It can be confusing if you are not aware that this is a franchise and you could easily be getting valuable & FREE advice from someone like Alden and then connect with another company. I would bet that this company – just check out the owner Helen’s extensive experience with the Alzheimer’s community – is hands down the best out there. I know so much more now through years of exhaustive experience. I don’t know if I ever thanked them, but I hope my recommendation steers at least one person to this particular office and that they know how many lives they have touched. I almost never write reviews even when I feel I should, but this one is different.”

“Outstanding professional service. Highly recommend Lynn Hancock and her team for home care or placement needs.”

“Alden Rice was an absolutely priceless resource during a difficult time. When my sister was diagnosed with early onset Alzheimer’s Disease, I was living and working full-time in Texas. I had no idea how to find housing in Richmond that would accommodate my sister’s needs and budget. Alden educated me, identified several apartments that would be a good fit for my sister, emailed pricing for all of them and then met us to tour the apartments when I visited Richmond. With Alden’s expert guidance, we found a home for my sister that met her needs. Astonishingly, we did not pay for Alden’s help. The apartments paid the fee to Always Best Care. Alden is a treasure. I could not have done it without her.”

“Alden & Always Best Care are wonderful to work with. Their knowledge of the local senior service provides and ability to match the personal needs with financial capacity is amazing. I have referred two other friends to Alden, and both have come back with glowing reviews as well. The most amazing thing is that all of this wonderful service is free to the families that need help. If you have a loved one that has reached a stage in life that they need additional help in their own home or have to face the reality of not being able to stay at home, Alden & Always Best Care should be your first call.”

“Excellent choices presented tailored to our family needs and done with genuine care, sensitivity and expert knowledge.”

“Love having a resource like Always Best Care (Alden Rice) to lead my family through this process. Being knowledgeable and patient has been two key attributes I have valued in making this difficult decision. Alden always follows up! I highly recommend this service. I wish more people knew about this.”

“Lynn Hancock was awesome. She was both professional and caring. She assisted my in-laws on two occasions to get settled in their living situations. She also worked with a close friend to give a senior parent in home assistance, allowing the family to have peace of mind with the care of their loved one. I highly recommend Lynn and Always Best Care.”

“Lynn provides a great service to families during what can be a very difficult time. Her knowledge and compassion make her great at what she does!”

“Words can’t express the depth of my gratitude for all you have done for our family, and most of all, for our mom throughout her illness. In fact, I don’t know what we would have done without you! Not only was your true sense of caring and concern so obvious, but you never failed to exhaust every avenue in providing sources of care for my mom, to referring me to Eric and Simon, and generally overseeing every aspect of my mother’s life during her illness. For this, I and my family will be forever grateful.”

“Words can’t express the depth of my gratitude for all you have done for our family, and most of all, for our mom throughout her illness. In fact, I don’t know what we would have done without you! Not only was your true sense of caring and concern so obvious, but you never failed to exhaust every avenue in providing sources of care for my mom, to referring me to Eric and Simon, and generally overseeing every aspect of my mother’s life during her illness. For this, I and my family will be forever grateful.”

“Thank you for all your help in the assisted living search. Your knowledge and input were invaluable in finding Hermitage. Mom is doing really well. Hospice says she doesn’t need hospice. She has started physical therapy. We feel fortunate that we had already been through their process so she could transfer there from the hospital. Thanks again!”

“Always Best Care has been a life-saver for me in so many different capacities for at least 7 years….one of their phenomenal staff literally did save my life one time and they have never been anything but compassionate and caring and cannot thank everyone at ABC so much for everything!”

“Excellent staff. Attentive and compassionate. Highly recommend!”

“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!”

“Working with Lynn Hancock was the best experience I ever had in my life. She is very kind considerate. Having her as a boss was truthfully a great experience she helps her employees in times of need. She matches up the right people for each cases accordingly. I would strongly recommend working for Lynn she is the best.”

“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family’s circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!”

“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!”

“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family’s circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!”