It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting Maggie L Walker National Historic Site in Richmond, VA gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Richmond, VA is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“This is years late in posting but a request on a local forum asking for”
“Outstanding professional service. Highly recommend Lynn Hancock and her team for home care or placement”
“Alden Rice was an absolutely priceless resource during a difficult time. When my sister was”
“Alden & Always Best Care are wonderful to work with. Their knowledge of the”
“Excellent choices presented tailored to our family needs and done with genuine care, sensitivity and”
“Love having a resource like Always Best Care (Alden Rice) to lead my family through”
“Lynn Hancock was awesome. She was both professional and caring. She assisted my in-laws on”
“Lynn provides a great service to families during what can be a very difficult time.”
“Words can't express the depth of my gratitude for all you have done for our”
“Words can't express the depth of my gratitude for all you have done for our”
“Thank you for all your help in the assisted living search. Your knowledge and input”
“Always Best Care has been a life-saver for me in so many different capacities for”
“Excellent staff. Attentive and compassionate. Highly recommend!”
“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to”
“Working with Lynn Hancock was the best experience I ever had in my life. She”
“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions.”
“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to”
“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions.”
“This is years late in posting but a request on a local forum asking for at home care recommendations brought this to my attention as I could relate to the poster’s position. And from hard earned experience I won’t hesitate to recommend this company. It can be confusing if you are not aware that this is a franchise and you could easily be getting valuable & FREE advice from someone like Alden and then connect with another company. I would bet that this company - just check out the owner Helen’s extensive experience with the Alzheimer’s community - is hands down the best out there. I know so much more now through years of exhaustive experience. I don’t know if I ever thanked them, but I hope my recommendation steers at least one person to this particular office and that they know how many lives they have touched. I almost never write reviews even when I feel I should, but this one is different.”
“Outstanding professional service. Highly recommend Lynn Hancock and her team for home care or placement needs.”
“Alden Rice was an absolutely priceless resource during a difficult time. When my sister was diagnosed with early onset Alzheimer’s Disease, I was living and working full-time in Texas. I had no idea how to find housing in Richmond that would accommodate my sister’s needs and budget. Alden educated me, identified several apartments that would be a good fit for my sister, emailed pricing for all of them and then met us to tour the apartments when I visited Richmond. With Alden’s expert guidance, we found a home for my sister that met her needs. Astonishingly, we did not pay for Alden’s help. The apartments paid the fee to Always Best Care. Alden is a treasure. I could not have done it without her.”
“Alden & Always Best Care are wonderful to work with. Their knowledge of the local senior service provides and ability to match the personal needs with financial capacity is amazing. I have referred two other friends to Alden, and both have come back with glowing reviews as well. The most amazing thing is that all of this wonderful service is free to the families that need help. If you have a loved one that has reached a stage in life that they need additional help in their own home or have to face the reality of not being able to stay at home, Alden & Always Best Care should be your first call.”
“Excellent choices presented tailored to our family needs and done with genuine care, sensitivity and expert knowledge.”
“Love having a resource like Always Best Care (Alden Rice) to lead my family through this process. Being knowledgeable and patient has been two key attributes I have valued in making this difficult decision. Alden always follows up! I highly recommend this service. I wish more people knew about this.”
“Lynn Hancock was awesome. She was both professional and caring. She assisted my in-laws on two occasions to get settled in their living situations. She also worked with a close friend to give a senior parent in home assistance, allowing the family to have peace of mind with the care of their loved one. I highly recommend Lynn and Always Best Care.”
“Lynn provides a great service to families during what can be a very difficult time. Her knowledge and compassion make her great at what she does!”
“Words can't express the depth of my gratitude for all you have done for our family, and most of all, for our mom throughout her illness. In fact, I don't know what we would have done without you! Not only was your true sense of caring and concern so obvious, but you never failed to exhaust every avenue in providing sources of care for my mom, to referring me to Eric and Simon, and generally overseeing every aspect of my mother's life during her illness. For this, I and my family will be forever grateful.”
“Words can't express the depth of my gratitude for all you have done for our family, and most of all, for our mom throughout her illness. In fact, I don't know what we would have done without you! Not only was your true sense of caring and concern so obvious, but you never failed to exhaust every avenue in providing sources of care for my mom, to referring me to Eric and Simon, and generally overseeing every aspect of my mother's life during her illness. For this, I and my family will be forever grateful.”
“Thank you for all your help in the assisted living search. Your knowledge and input were invaluable in finding Hermitage. Mom is doing really well. Hospice says she doesn't need hospice. She has started physical therapy. We feel fortunate that we had already been through their process so she could transfer there from the hospital. Thanks again!”
“Always Best Care has been a life-saver for me in so many different capacities for at least 7 years....one of their phenomenal staff literally did save my life one time and they have never been anything but compassionate and caring and cannot thank everyone at ABC so much for everything!”
“Excellent staff. Attentive and compassionate. Highly recommend!”
“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!”
“Working with Lynn Hancock was the best experience I ever had in my life. She is very kind considerate. Having her as a boss was truthfully a great experience she helps her employees in times of need. She matches up the right people for each cases accordingly. I would strongly recommend working for Lynn she is the best.”
“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family's circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!”
“Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!”
“Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family's circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Great Shiplock Park in Richmond, VA with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Bookbinder's Seafood & Steakhouse or visit Monument Avenue Historic District, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Richmond, VA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Richmond, VA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Richmond, VA 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
By Jessica Kaplan, Clinical Nurse Coordinator, PADRECCOctober 13, 2026The sound of a French horn echoed through the halls of the Neurology Clinic at the Richmond VA Medical Center on a Friday morning. Veteran Marc Lumley of East Tennessee brought the instrument to his appointment with a special goal in mind: improving the tremor that affected his ability to play.Just two weeks after undergoing deep brain stimulation (DBS) surgery performed by Dr. Paul Koch, Lumley returned for his initial DBS programming with Miriam Hirs...
By Jessica Kaplan, Clinical Nurse Coordinator, PADRECC
October 13, 2026
The sound of a French horn echoed through the halls of the Neurology Clinic at the Richmond VA Medical Center on a Friday morning. Veteran Marc Lumley of East Tennessee brought the instrument to his appointment with a special goal in mind: improving the tremor that affected his ability to play.
Just two weeks after undergoing deep brain stimulation (DBS) surgery performed by Dr. Paul Koch, Lumley returned for his initial DBS programming with Miriam Hirsch, BSN, RN, DBS coordinator. As Hirsch activated and programmed the device, Lumley experienced improvements in his tremor and fine motor coordination, allowing him to play his French horn with greater ease and control.
The results offered a promising glimpse of what life could look like with his symptoms better controlled.
Deep brain stimulation is a surgical treatment used for certain movement disorders, including advanced Parkinson’s disease and essential tremor. The procedure involves implanting thin electrodes in specific areas of the brain and connecting them to a stimulator that delivers electrical impulses. Once programmed, the system can help reduce symptoms and improve motor function.
For Lumley, those improvements are especially meaningful.
He has played the French horn for 52 years, including during his service in the U.S. Air Force, where he performed as a member of Air Force bands. After retiring from military service, he continued performing with several orchestras before becoming a band director and private music instructor.
Lumley first learned about DBS surgery from a first-horn player with the Minnesota Orchestra, who shared an article about a violinist who had undergone the procedure.
The story also has an unexpected Richmond connection. Dr. Marissa Suchyta, a neurosurgery resident involved in Lumley’s DBS surgery at the Richmond VA Medical Center, is also a violinist. She credits the same article with helping inspire her to pursue a career in neurosurgery.
Since surgery, Lumley has experienced noticeable improvement in his symptoms. He describes the experience as receiving “a second chance at life.”
Looking ahead, he hopes to participate in Rock Steady Boxing, an exercise program designed for people with Parkinson’s disease. He also has another goal on his list: learning to fly a plane.
For Lumley, DBS represents more than treatment for his symptoms. It offers an opportunity to reconnect with the music that has shaped his life while exploring new possibilities for the future.
DBS surgery and programming are available at the Richmond VA Medical Center through the Parkinson’s Disease Research, Education and Clinical Center (PADRECC). Established in 2001, the PADRECC network helps expand Veterans’ access to movement disorder specialists and specialized care for Parkinson’s disease and related movement disorders.
To learn more about PADRECC services, visit parkinsons.va.gov or call 1-.
This MarketBeat report covers the Richmond, VA multifamily market for Q3 2026, highlighting key themes across the economy, supply and demand, and pricing. Read the report to explore the quarter’s narrative insights.Economy: Regional Growth Drivers AccelerateRichmond continues to strengthen its position as one of the mid-Atlantic’s most dynamic growth markets, backed by major economic development wins, infrastructure investments, and expanding talent attraction. Richmond International Airport (RIC) was recognized a...
This MarketBeat report covers the Richmond, VA multifamily market for Q3 2026, highlighting key themes across the economy, supply and demand, and pricing. Read the report to explore the quarter’s narrative insights.
Richmond continues to strengthen its position as one of the mid-Atlantic’s most dynamic growth markets, backed by major economic development wins, infrastructure investments, and expanding talent attraction. Richmond International Airport (RIC) was recognized as North America’s most efficient airport serving fewer than 5 million passengers, while LinkedIn ranked the region second as the fastest-growing metro area for jobs and new talent. Pharmaceutical giant Eli Lilly closed on the purchase of 227 acres in Goochland County, marking a major milestone toward construction of its $5 billion manufacturing campus in West Creek Business Park. Colonial Heights approved a $180 million sports and entertainment complex with a mix of hospitality and retail components, and VCU Medical Center was named the top hospital in Virginia by U.S. News & World Report.
Overall vacancy closed the quarter down 50 basis points (bps) year-over-year (YOY) and remained flat quarter-over-quarter (QOQ) as net absorption numbers continue to keep pace with deliveries. Pipeline activity has accelerated with 5,941 units currently in development, including seven projects that broke ground in the third quarter, the majority of which are located in Chesterfield County. The first residential portion of The Lake is underway near Brandermill as The Breeden Co. started construction on Vida on the Lake, a $72 million project with 258 units planned.Bonaventure broke ground on the 344-unit Attain at Swift Creek, a $93.3 million development adjacent to the Kroger at Iron Bridge Marketplace.
Beyond the active pipeline, developers continue to pursue new project locations throughout the region. After purchasing the land for $8 million from Highwoods Properties, Richmond-based Spy Rock Real Estate announced plans for more than 300 units on an infill site in the Innsbrook area of western Henrico, which will include a mix of apartments and townhomes, a first for the developer in that submarket.
Effective rents closed the third quarter up 0.6% YOY as growth rates continue to moderate. Year-to-date sales volume has topped $504.5 million, though active slowed significantly in the third quarter after active first half to the year. Capital Square purchased the 255-unit Colony at Centerpointe in Midlothian for $74.6 million after selling the 373-unit complex at 2000 West Creek in Goochland for $115 million to Weinstein Properties. Both trades occurred late in the second quarter of 2026.
RICHMOND, Va. — Walker & Dunlop, Inc. has arranged $86.5 million in bridge financing for Chasen, a newly completed 352-unit multifamily community in Richmond, Virginia’s Scott’s Addition neighborhood, on behalf of real estate investment firm Capital Square.The variable-rate, interest-only loan was arranged by Walker & Dunlop Capital Markets Real Estate Finance through a private credit lender. The transaction team included Alexandra Huffman, Justin Nelson, Andrew Tapley, PJ Feichtmeier, Eric N...
RICHMOND, Va. — Walker & Dunlop, Inc. has arranged $86.5 million in bridge financing for Chasen, a newly completed 352-unit multifamily community in Richmond, Virginia’s Scott’s Addition neighborhood, on behalf of real estate investment firm Capital Square.
The variable-rate, interest-only loan was arranged by Walker & Dunlop Capital Markets Real Estate Finance through a private credit lender. The transaction team included Alexandra Huffman, Justin Nelson, Andrew Tapley, PJ Feichtmeier, Eric Norris and Jared Diedrich.
Located in a Qualified Opportunity Zone, Chasen is part of a designated area eligible for certain tax incentives under the federal economic development program established by the Tax Cuts and Jobs Act of 2017. The programme aims to encourage long-term investment in designated low-income communities.
“Chasen is a newly completed asset in one of Richmond’s most active neighborhoods, and this financing gives Capital Square flexibility as the property continues to build its operating history,” said Alexandra Huffman, managing director of Capital Markets Real Estate Finance at Walker & Dunlop. “We were pleased to deliver a financing solution that supports Capital Square’s long-term plans for the property and positions Chasen for continued success.”
Completed in phases between late 2025 and early 2026, Chasen comprises three residential buildings ranging from six to seven stories across 2.45 acres. The development offers studio, one-bedroom, two-bedroom and three-bedroom apartments, alongside more than 5,000 square feet of ground-floor retail space.
The community’s amenities include a resort-style swimming pool, fitness centre, rooftop terrace, club room featuring a golf simulator, whiskey lounge, co-working centre, dog wash station and landscaped courtyards featuring native Virginia plants.
The property was also recently recognised as one of Virginia’s top projects by Virginia Business.
Natalie Mason, executive vice president and co-head of development at Capital Square, said the development was positioned to become a significant long-term asset in Richmond’s growing residential market.
“Chasen is poised to become a premier, generational asset within Richmond,” Mason said. “Strategically located near the intersection of North Arthur Ashe Boulevard and Broad Street (U.S. 250), Chasen sits at the premier access point to the burgeoning Scott’s Addition neighborhood. We appreciate Walker & Dunlop’s work on this financing and their support of our strategy for the property.”
Chasen is located in Scott’s Addition, a former industrial district that has evolved into a walkable, mixed-use neighbourhood featuring breweries, restaurants, coffee shops, fitness studios and entertainment venues.
Its proximity to the junction of Interstates 64 and 95 provides access to downtown Richmond, the Fan and Museum districts, and major employment centres across the region.
The neighbourhood’s transformation into a mixed-use destination has helped establish it as an active market for residential development, making the location an important element of Chasen’s positioning.
The bridge financing is intended to provide Capital Square with flexibility as the recently completed property builds its operating history and advances its longer-term investment strategy.
The transaction adds to Walker & Dunlop’s financing activity in the commercial real estate market.
During the first half of 2026, the company’s Capital Markets team sourced more than $13.9 billion from non-Agency capital providers, including nearly $9.6 billion for multifamily properties.
The company works with developers, property owners and operators across asset classes to arrange financing through a broad network of capital providers.
The Chasen transaction highlights the role of private credit and bridge financing in supporting newly completed multifamily developments as they establish operating performance and pursue long-term investment objectives.
Walker & Dunlop, Inc. is a commercial real estate finance and advisory firm providing capital markets, investment sales, debt and equity financing, and other services to real estate owners and investors. Capital Square is a real estate investment and management firm focused on tax-advantaged real estate investment offerings and real estate assets across the United States.
RICHMOND, Va. (WRIC) — Three years after signing the dotted line for solar panels to be installed on a Richmond home, the homeowner says he still can’t get answers as to why the system is underperforming.Saving the environment and saving on his electric bill is why Marcus Evins said he was interested in going solar. The opportunity came knocking in 2023 when Top Tier Solar Solutions approached him with an offer.Evins shared his contract with 8News, which showed projected monthly savings ranging from...
RICHMOND, Va. (WRIC) — Three years after signing the dotted line for solar panels to be installed on a Richmond home, the homeowner says he still can’t get answers as to why the system is underperforming.
Saving the environment and saving on his electric bill is why Marcus Evins said he was interested in going solar. The opportunity came knocking in 2023 when Top Tier Solar Solutions approached him with an offer.
Evins shared his contract with 8News, which showed projected monthly savings ranging from 80% to 90%. By 2024, 45 solar panels were installed on his roof.
The panels consisted of two separate installations. Twelve panels were later installed after Evins said the first 33 were not meeting the projected savings estimate. The total for the two installations was more than $129,000.
“Despite that, our Dominion bills were still in the hundreds of dollars,” Evins said.
Evins’ electric bills from 2025 show that he paid up to $400 to keep his home running, despite his projected bill from the solar company telling him he could expect to pay no more than $40.
“We trusted the process, we gave it some months and in probably about four to six months we started asking questions,” said Evins.
In May 2020, Evins sent Top Tier Solar Solutions and its lender GoodLeap a demand letter citing communication, misinterpretation and savings concerns.
Evins said he was told it would take a year before he noticed savings and that his system was working properly. However, when Evins asked for a technician to provide a diagnostic to determine why the savings were not reflected on his bills, he said he never received a report.
“This is not at all been what I expected, and if I had the opportunity to do it all over again, I probably would not have gotten solar panels,” Evins said.
8News learned Evins is not the only customer to express concerns. According to the Virginia Attorney General’s complaint database, 21 complaints have been filed against Top Tier Solar Solutions. Meanwhile, 352 customers have submitted complaints to the Better Business Bureau.
8News contacted the solar company and its lender. We did not hear back from Top Tier Solar Solutions before the publication of this article, but a GoodLeap spokesperson sent the following statement.
GoodLeap has stepped in to help thousands and thousands of homeowners where contractors have gone bankrupt and systems need to get to full installation, all done at no cost to the homeowner.
In this case, a GoodLeap spokesperson said it is in contact with the solar company and has identified that 12 of Evins’ solar panels are not working.
The spokesperson added that its team is working with Top Tier Solar Solutions to fix the system and will discuss compensation for the broken system.
According to the , many homeowners decide to go solar to save money or to make a positive impact on the environment, but it cautions that everyone should do their homework before making the investment.
(The Center Square) – A Virginia hearing examiner has restricted access to a disputed NextEra Energy memorandum as regulators review the company’s proposed acquisition of Dominion Energy.State Corporation Commission Chief Hearing Examiner D. Mathias Roussy Jr. ruled Thursday that parties covered by confidentiality agreements may review the document in person at the companies’ attorneys’ offices. The memorandum will not be distributed to those parties through the electronic system used to share records in the ca...
(The Center Square) – A Virginia hearing examiner has restricted access to a disputed NextEra Energy memorandum as regulators review the company’s proposed acquisition of Dominion Energy.
State Corporation Commission Chief Hearing Examiner D. Mathias Roussy Jr. ruled Thursday that parties covered by confidentiality agreements may review the document in person at the companies’ attorneys’ offices. The memorandum will not be distributed to those parties through the electronic system used to share records in the case.
The document, known as the Robo Memorandum, concerns accusations that NextEra’s Florida utility, Florida Power & Light, used company resources to influence elections and target political opponents.
NextEra has denied wrongdoing. The companies previously said an internal investigation found no evidence of illegality or wrongdoing by Florida Power & Light or its employees.
Clean Virginia, a group participating in the merger review, sought the memorandum through requests for information from the companies.
Roussy ordered the companies to produce the document Oct. 2. Dominion and NextEra then asked to limit access, saying that it contains personal identifying information and remains confidential in separate litigation.
Clean Virginia opposed the restrictions. The group said requiring attorneys and experts to travel to Richmond to review the document without making copies or taking notes would increase costs and make preparing testimony more difficult.
Roussy approved the restrictions, citing the document’s confidential status in the other litigation. He said his decision was not based on claims about any party in the Virginia proceeding.
The examiner also ordered the companies to provide copies to the commission’s Office of Hearing Examiners and legal counsel. The document must be made available for review without further delay.
The ruling does not determine whether the allegations involving Florida Power & Light are true or whether the merger should be approved.
Dominion’s Virginia utility serves millions of customers, and regulators are weighing the proposed merger’s potential effects on their electric bills.
An evidentiary hearing is scheduled to begin Nov. 17.
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