It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Reidsville Sesquicentennial Clocktower gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Reidsville, NC is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
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“Always informative about the clients and the staff is excellent”
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“My name is Arionan Frinks and I love working at always best care and meeting”
“I have had the pleasure of working with Stephen Carlson in assisting me with getting”
“Steven was really great. His knowledge of the various senior living centers made our”
“Stephen took so much time with us family members. He helped us immeasurably. He added”
“Stephen was a huge help with the details of the process as well giving great”
“From: Tom and Laura McAdams Steven Charelston was such a big help to my husband, myself”
“From the first phone call ABC has been responsive, informative and caring. Kathleen was so patient and understanding when answering my family’s questions and concerns about dad’s dementia. I appreciated her honest information delivered with compassion and respect. Leslie has been so supportive through the entire process. Don’t hesitate to call for help with your loved one”
“I couldn't be happier with the help of Stephen Carlson. He helped move my mom from a really bad situation to a really great one. Our first phone conversation he said "you are going to have to trust me." And I'm so glad I did. He told me that the place he thought best for my mom was maybe might not the most convenient but he knew how caring and loving the environment would be. I'd much rather be inconvenienced than have my mom treated poorly. So I trusted him and we are forever grateful! He gave me the 1st hand information on much closer places and still thought this farther away place would be the best scenario. He reassured me that no matter where we did move her to, we could always update him on how things were going. And he takes that information into consideration for all his clients and that's how he knows the scoop! I believe the families he works with trust him because he is honest and open. People report back to him the necessary details so he knows where and where not to suggest to his clients. My mom was in a facility we were really unhappy with. After going to the hospital and speaking with a social worker, she suggested I speak with Stephen and assured me he would help us find a better situation. My mom has Alzheimer's so she can not advocate for herself. Aside from having family to help her navigate this, we really needed someone who knew where we could trust her being taken care of properly. I feel like he made this transition from awful to wonderful so easy and removed the stress from our lives in a pretty stressful time. He was so fast and accommodating. I will absolutely pass his name on to any and everyone in the future. He continues to check in with me and my mom and I couldn't love him more. Thank you Stephen! Thank you Always Best Care Senior Services for doing what you do!”
“We had the pleasure of being introduced to Stephen Carlson from a referring social worker and from the moment we spoke we knew we were in excellent hands. Stephen is diligent, communicative, efficient, compassionate, and a true professional. He went above and beyond investigating our needs for our elderly relative and stayed in contact over the Christmas period to ensure we were happy. I would highly recommend Stephen and his team; Always Best Care is a rare godsend in times of need and uncertainty when it comes to placement for your elderly loved one. Thank you Stephen for everything. We truly appreciate you!”
“I hired these folks on a recommendation from the assisted living facility where my Mom lives, to facilitate Mom’s attendance at our family Christmas party on Christmas Day. The contracting was seamless and the aide who signed up, Serenity, was great. She was on-time, brought all the paraphernalia we requested for Mom’s safety and comfort, made the 80 mile round trip without a hitch, and provided Mom with nearly invisible, but reassuring care at our party. Thank you to all!”
“Stephen Carlson with Always Best Care was a tremendous help to my sister and I when seeking out assisted living communities for our Mother. Stephen helped ease our anxieties by setting up tours for us, answering the many questions that we had, and guiding us through the process. I give Stephen the highest recommendation if you are considering qualify senior living facilities for your loved one!”
“"Always Best Care" Senior Services in Greensboro, NC helped our family find the perfect fit placement for our mother in an assisted living facility. Stephen Carlson, Director of Community Relations, was very instrumental in providing us with 5 Star, phenomenal, personal attention to what we were wanting and expecting in her care. When our mother fell and could no longer walk, we had to make quick decisions in the hospital and had no clue or guidance as to how we were going to navigate this new journey. When she was moved to a rehab facility, that is where we were introduced to Stephen Carlson. He was our saving grace as he rescued us from all uncertainty we were facing. As he himself in his own family faced these same circunstances, he had tremendous empathy and knowledge, along with compassion, to help us get through this transition. He was so easy to talk to, and listens to all questions and goes far and beyond to seek out the answers. Stephen is a sweet soul who really cares and what is amazing is he always answers your phone call promptly and if you need a shoulder to cry on, he is there. May God bless Stephen Carlson back for the blessings he blessed us with. He was truly a gift to us! Thank you! He still continues to be if we need help.”
“Wonderful to work for. They care about their employees and go above and beyond to take care of their employees and clients”
“1. My time at ABC has been fantastic! The team is amazing and works hard to find great caregivers for seniors who need help. If you want a good job or a place for a senior family member, ABC is the best choice.”
“I love working for Always Best Care! They're understanding, have a wonderful team in the office that helps make our jobs easier as caregivers! Easy to talk to and communicate which makes the days so much easier! Flexibility and communication is key! Amazing Clients, Amazing Staff, Amazing caregivers!! Yeah, pretty amazing!! ????”
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“Always informative about the clients and the staff is excellent”
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“Employment with always best has been great . The company name speaks for the care that’s being done.”
“I have been working for ABC for two years now, and I am very grateful for my position. The staff are acceptable, the clients are lovely, and the environments are professional. I highly recommend PCAs and CNAs to apply.”
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“My name is Arionan Frinks and I love working at always best care and meeting new clients and families that have hard time being there for there family member 24/7”
“I have had the pleasure of working with Stephen Carlson in assisting me with getting residents placement. Stephen is beyond helpful and as a social worker in skilled nursing it can be difficult to get residents placed who have complex needs or behavior concerns. Working with Stephen has been a tremendous help to not only myself but the families I work with as well. Special thanks to him for going above and beyond for patients and their families! He is truly appreciated!”
“Steven was really great. His knowledge of the various senior living centers made our decisions easier and the process smoother. Highly recommend Steven”
“Stephen took so much time with us family members. He helped us immeasurably. He added his knowledge insights and even threw in some humor. He made this process so much quicker and easier.”
“Stephen was a huge help with the details of the process as well giving great ideas of questions to ask”
“From: Tom and Laura McAdams Steven Charelston was such a big help to my husband, myself and our family. Without him I don’t know where my husband with dementia would be right now. He found us long term care at Greenhaven. He helped explain so many things to me and the family about how the care works and how Medicade works. From the start Steven made us all feel like family and friends thanks for everything you are a special person. We thank you so much for everything.”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Courtland Park and Bird Sanctuary with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Homestead Kitchen or visit Downtown Monument, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Reidsville, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Reidsville, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Reidsville, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
City leaders plan to host an informational next week before city council votes in July.REIDSVILLE, N.C. — City officials in Reidsville are hoping to attract more businesses to its downtown area as part of the “Revitalize Reidsville” initiative.WFMY News 2 spo...
City leaders plan to host an informational next week before city council votes in July.
REIDSVILLE, N.C. — City officials in Reidsville are hoping to attract more businesses to its downtown area as part of the “Revitalize Reidsville” initiative.
WFMY News 2 spoke to Montana Brown, the Director of Marketing and Economic Development.
He said the city is considering establishing a social district that could include Lucky City Brewing and a soon-to-open bar called Dirty Laundry Taphouse.
Montana said other local businesses have expressed interest in the idea. If the social district is approved, some of those businesses said they would consider alcohol sales.
If approved, businesses can opt-in to participate. Some of the requirements include: displaying signage provided by the city and following all applicable state alcohol regulations.
Alcoholic beverages would need to be served in cups up to 16 ounces marked with a social district logo. Signage must also be posted indicating the legal drinking age is 21.
If approved, the proposed social district would cover part of Downtown Reidsville. It would extend north to west Morehead Street, south to Williams Street, west to South Main Street, and east to Southwest Market Street and Martin Luther King Jr. Drive.
Robert Stanley, owner of Downtown Dog House said he supports efforts to grow downtown. His business has been a fixture in the area for about a decade.
“Downtown has increased in storefronts and restaurants,” Stanley said. “Lucky City Brewery is open, Sip Coffee House is across from me. We’ve also lost some businesses, but others have taken their place.”
He added that a social district could help foot traffic downtown.
“I can see someone getting a beer or wine and wants to wander down here and get a hot dog,” he said.
Social districts are becoming more common across the Triad. Greensboro launched one of the first and neighboring cities including Lexington and Mebane have added social districts in recent years.
Zack Matheny, president of Downtown Greensboro Inc., said he would like to expand its social district.
“There’s been no issues from a public safety standpoint or a trash standpoint,” Matheny said. “I’ve not heard any negativity from GPD, our Clean and Green team, or restaurants.”
The City of Reidsville will hold an informational meeting for residents on June 3. City Council is expected to vote on the proposal in early July.
The City of Reidsville said a water main break forced it to lose about two-thirds of its daily water supply in just over an hour.REIDSVILLE, N.C. — A major water main break in Reidsville last week left the entire city without water temporarily.The incident began early on Ma...
The City of Reidsville said a water main break forced it to lose about two-thirds of its daily water supply in just over an hour.
REIDSVILLE, N.C. — A major water main break in Reidsville last week left the entire city without water temporarily.
The incident began early on May 13 when power fluctuations at the water treatment plant caused a high service pump to shut down. The plant switched to backup power, but by then, a large water main had burst, draining over 2.8 million gallons, nearly two-thirds of the city’s daily water supply, in just over an hour.
Home and businesses in Reidsville began losing water around 3:30 a.m. Crews found the break on Park Lane by 4:30 a.m. and worked to repair about 14 feet of damaged pipe.
The city was under a boil water advisory until the next evening after water quality tests came back clear.
According to the city, while the plant switched to generator power, the issue developed too quickly to prevent the break. At the time, the city’s storage tanks were 71% full, enough for typical emergencies, but not enough to withstand the size of the leak.
Now, city officials are addressing concerns after the water issues.
The city said it’s in the process of finishing up an electrical upgrade at the plant, including a whole-plant generator, automatic transfer switch, and digital pressure monitoring. It is also working with Duke Energy to make sure the plant has a more reliable power source.
REIDSVILLE, N.C. —The City of Reidsville has revealed more details about a water main break that prompted a water boil advisory and left much of the city without water, including schools, a hospital, and a nursing home.Below is an account of what happened:Officials said on May 13, shortly after 2 a.m., a series of power fluctuations caused one of the city's water treatment plants' high service pumps to rapidly de-energize and energize before shutting off completely.The operator on duty immed...
REIDSVILLE, N.C. —
The City of Reidsville has revealed more details about a water main break that prompted a water boil advisory and left much of the city without water, including schools, a hospital, and a nursing home.
Below is an account of what happened:
Officials said on May 13, shortly after 2 a.m., a series of power fluctuations caused one of the city's water treatment plants' high service pumps to rapidly de-energize and energize before shutting off completely.
The operator on duty immediately notified the plant's superintendent, and maintenance staff were called in to get the plant back online. Within 15 minutes, officials said the operator noticed the city's elevated water storage tanks were rapidly dropping, indicating a possible large water main break. In response, the plant superintendent alerted other officials about the potential break so that it could be located and repaired.
Around 3:30 a.m., officials said residents and businesses on the city's water system started losing water service. While water distribution officials said they knew that a leak must have occurred, finding the leak while it was raining in the early morning hours can be problematic. An hour later, a sanitation employee then alerted crews that a substantial leak had occurred on Park Lane, which led crews to initially uncover a roughly four-foot section of broken pipe that needed to be repaired. Another break was discovered on the same waterline, extending the time for approximately 14 feet of pipe repairs.
Officials said the city sent out a "CodeRED" around 5:15 a.m. informing residents. City representatives also reached out to our major industries, healthcare facilities and the school system during this time.
Crews said they repaired the water main break by late afternoon on May 13, and water pressure continued to improve. Although repaired, anytime a large water main break occurs, cities are required to take water samples throughout the water distribution system for testing and incubating them for 24 hours. This prompted the water boil advisory.
If no contamination is detected, the advisory can be lifted, which is what occurred around 7:30 p.m. on May 14.
As a result of the incident, city officials said the community began asking questions regarding the operation of the plant. When thunderstorms occur in the area or if there are power outages, the plant either shuts down completely or goes on generator power. On the morning of May 13, there was only rain without prior power issues reported. Once the power fluctuations occurred, officials said the plant did go on generator power to ensure no more interruptions of service.
At the time of this water main break, the city's elevated storage tanks, which supply water for emergencies and pressure, were on average about 71% full, containing about 1,075,000 gallons of water. Officials said the water main break was so large it drained the tanks and the distribution system of more than an estimated 2.8 million gallons in a little over an hour's time. For reference, the city said it averages 3.85 million gallons of water per day.
City Manager Summer Moore called key personnel together for a debrief on Monday to review what happened and the improvements that could be made. Staff said they reviewed a variety of issues related to supply needs and the logistics involved when emergencies occur. Moore designated Fire Chief Josh Farmer, the City's new Assistant City Manager of Public Safety, to be the main emergency point of contact if such situations happen in the future. Chief Farmer will also be spearheading efforts to update the city's emergency operations plan.
The Reidsville Water Treatment Plant has been undergoing a major electrical upgrade, which will include adding a whole plant generator with an automatic transfer switch, replacing the plant's main motor control center. This would also add variable frequency drives (VFDs) to the high service pumps. These VFDs are more sensitive to electrical issues, causing them to shut down if an issue occurs and will have phase monitoring built in. This would automatically shut down a High Service Pump if power was lost, and the pump could only be restarted by the operator.
Also being installed is the ability to digitally record distribution system pressure. This will help staff to better understand system pressures and be able to refer back to the digital recording.
City staff are also working closely with Duke Energy.
REIDSVILLE, N.C. — UPDATE: As of 3:50 p.m. on Tuesday, crews have completed repairs on the water main break. The city says most Reidsville homes and businesses should have water, although water pressure will continue to improve over the succeeding hours. There is still a boil water advisory in place until further notice.The city says it's currently compiling water samples, but test results won't come back for at least 24 hours. The boil water advisory is still in place until then.Rockingham County Schools...
REIDSVILLE, N.C. — UPDATE: As of 3:50 p.m. on Tuesday, crews have completed repairs on the water main break. The city says most Reidsville homes and businesses should have water, although water pressure will continue to improve over the succeeding hours. There is still a boil water advisory in place until further notice.
The city says it's currently compiling water samples, but test results won't come back for at least 24 hours. The boil water advisory is still in place until then.
Rockingham County Schools said in a Facebook post that all Reidsville schools will operate on a regular schedule on Wednesday. Schools will shut off all water fountains and serve pre-packaged breakfasts and lunches. Students and staff will have full access to the restrooms.
"We are requesting all students bring at least one bottle of water with them tomorrow. Additional bottled water will be available for any student who needs it. RCS staff will continue to closely monitor the situation and communicate any changes as soon as possible," the district said in a statement.
Original story:
The entire City of Reidsville is currently under a boil water advisory until further notice after an electrical surge from Monday night's weather caused a 4-foot break in one of the city's 12-inch water pipes at Scales Street and Park Lane.
The City of Reidsville said all residents who have water service are under a boil water advisory until further notice. The City said residents should see a gradual return of water pressure throughout the day on Tuesday.
The outage happened around 3:30 a.m. Tuesday morning, according to the city.
Rockingham County Schools also announced several schools would be closed in the area due to the boil water notice instituted by the City of Reidsville.
These schools include Reidsville High School, Reidsville Middle School, Booker T Washington Learning Center, South End Elementary School, Moss St. Elementary School, Monroeton Elementary School, Williamsburg Elementary School, Bethany Elementary School, and Lawsonville Head Start.
A spokesperson with Cone Health said Annie Penn Hospital experienced a water outage around 4:15 a.m. on Tuesday.
The spokesperson also said the hospital is using emergency water supplies, and more is on the way. Surgeries have been postponed and patients with appointments are being sent to other Cone Health facilities with access to water. The emergency room remains open, and people should continue calling 9-1-1 in the event of an emergency. If someone has an appointment at Annie Penn Hospital or nearby Cone Health facilities, they are asked to call and confirm it.
The city says that after the leak has been repaired, it will pull samples for testing and alert residents when the boil advisory is lifted. In the meantime, customers are advised to boil all water used for human consumption, including drinking, making ice, brushing teeth, washing dishes, food prep, etc.
REIDSVILLE, N.C. — UPDATE 2: Rockingham County Schools has announced that the nine schools affected by the water outage have reopened for Wednesday, May 14.The schools, listed below, will welcome students again under normal operations with the following restrictions in place:This story will be updated when more information is available or conditions change.Around 4:15 Tuesday morning, Reidsville city officials reported an electrical power outage at their Water Treatment Plant, in addition to a possible water main b...
REIDSVILLE, N.C. — UPDATE 2: Rockingham County Schools has announced that the nine schools affected by the water outage have reopened for Wednesday, May 14.
The schools, listed below, will welcome students again under normal operations with the following restrictions in place:
This story will be updated when more information is available or conditions change.
Around 4:15 Tuesday morning, Reidsville city officials reported an electrical power outage at their Water Treatment Plant, in addition to a possible water main break.
As a result of these issues, affected citizens in the area may be currently undergoing a water outage.
Anyone in the surrounding region is instructed to boil all water before use until told otherwise.
The following schools are closed today for no water service: Reidsville High School, Reidsville Middle School, Booker T. Washington Learning Center, South End Elementary School, Moss St. Elementary School, Monroeton Elementary School, Williamsburg Elementary School, Bethany Elementary School, and Lawsonville Head Start.
Rockingham County Schools say they are in constant contact with city officials to give the latest updates.
Annie Penn Hospital has also experienced a service disruption; Cone Health says this facility is relying on emergency water supplies.
All surgeries have been postponed, patients with appointments are also being sent to other Cone Health facilities that do have water access.
Hospital officials tell ABC45 News that they have porta potties, portable sinks, and hand sanitizer for use.
Limited bathroom availability has caused patient visitation to be decreased to one person at a time.
Staff and visitors also have food trucks and bottled water that has been brought in from Greensboro.
Their emergency room is still operational for those with life-threatening injuries, as is Rockingham County 911 services.
Anyone who has an appointment at Annie Penn Hospital or other nearby Cone Health centers is told to call and confirm it.
This story will be updated when more information is available.
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