Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Trinity, NC

Home Care Trinity, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic High Point Museum gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Trinity, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Trinity, NC

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.


“Jaye has been a great caregiver for my Mom. Jaye writes detailed care notes about Mom's day so that we know what is going on even if we live out of town. She goes the extra mile to get Mom out in the sun when the weather is nice and she paints Mom's fingernails, which Mom enjoys. Jaye doesn't hesitate to contact us if Mom needs something or if she has questions. We feel lucky to have her.”

C P.

“We would like to give a shout out to some of the caregivers. We are thankful to have Ms Loretta as a caregiver, she’s very giving, a sweet person, and she works very hard to help us. Such a blessing for Mike and myself. Taylor has such a contagious smile and is so calming for Mike. Always willing to help out however he can. A blessing to us. Tena jumps right in right away as she arrives and is so caring , willing to do whatever task to help ensure all is taken care of and cared for while she’s here. What a blessing Tonya has been for Mike, a contagious caring attitude and willingness to step in and takeover with all things while she’s here. So thankful she’s been put on our caregiver schedule.”


“We are thankful to have Ms Loretta as a caregiver, she’s very giving, a sweet person, and she works very hard to help us. Such a blessing.”


“We have used Always Best for 2 years for my Dad before he passed & now 2 years for my Mom. They are the best! Laura J. With Always Best is phenomenal. She is always pleasant & prompt. She is always willing to go a step beyond to help my Mom in every way with the best attitude!”


“Great staff members to work with from the beginning. Meaning, the recruiter, hiring manager, receptionist, and scheduler. Schedulers are magnificent at finding and replacing hours if needed All staff (including caregivers) REALLY care about thier clients. ????”

Laura J.

“We used Always Best Care Senior Services to assist with 24/7 care in the home of my mother in law. We had used 4 different agencies prior to Always Best, they were exceptional. The quality, compassionate care of the care givers was unmatched and if there was ever a call out - a substitute was sent with in 2 hours. Such peace of mind! I was so impressed with the organization that I ended shifting trajectories in my career and now I am an employee. It was the best decision I ever made! I don't know what took me so long to change! I can not say enough good things about the organization as a consumer and an employee. The Loy family does an amazing job of leading a team of kind, compassionate, caring care givers who give exceptional service.”

Kathleen O.

“Sara Bynum is the best example of a CAREGIVER! Caring is her specialité..She is always prompt, cheerful, patient, industrious, generous, personable, organized, and, additionally, has a delightful sense of humor. I can't sing her praises loud enough!”

Aileen T.

“I am writing for my mother Alice Pearce. We are very happy with the care provided by Jaye. She goes above and beyond in providing loving care for our mother. She always has a good handoff with the previous caregiver and the subsequent caregiver, making sure they know how mother is and what she needs. Mother loves a shower and Jaye is thoughtful in fitting them in when mother wants one and always has her presentable for family visits. She is a good cook and is sensitive to what mother will enjoy, so her appetite is better on Jaye's shift. She is a good communicator with the family and always puts in informative shift notes. She has technical skills. Recently, the facility got a new wifi and she updated the equipment so it all worked. I usually get those calls and she fixed everything without my involvement. She is very flexible and will stay late and take on extra shifts at the last minute. We are indeed fortunate that she is caring for our dear mother.”

Alice P.

“Our family has been pleased with ABC services, thankful for a company to be able to rely on for my Dad's care.”

T C.

“I’m in need of a caregiver for my son and Always Best Senior Care is one of the companies that I contacted. Although they were unable to provide services to us (through no fault of their own) mallory trip time to refer us to a company, including phone number to contact for services. She was very helpful, kind, and attentive to our needs. I appreciate the time they took to assist me the best way they could.”

Lisa L.

“Caregivers (Raina & Aiyana) are very caring and helpful to my father's needs,”

Linda L.

“Caring staff. Patient portal for family. Quick replacement/fill in caregiver.”

Stephany T.

“Britiany has been caring for my mom almost 4 years. She is so kind and patient and willing to help in any way she can. We value Britiany and think of her as family now. We have been so pleased the way in which Always Best Care has worked with us.”

Jeannie H.

“My husband's caregiver Taylor is so very patient with him. She does her work without supervision. We are proud to have her in our home. Sincerely, Jack & Lou”

Jack H.

“We were worried at first with someone taking care of mom. Melanie put us at ease. She is such a big help. Thank you Melanie, thank you all best!!”

Rita C.

“The staff has been very helpful. Michelle is very helpful and friendly.We have never had to have service like this before so we weren’t sure of what to expect. Things have been very good and everyone has been so easy to work with. It makes it easier on everyone in the family. I am thankful to have Michelle come and help us and to the rest of the company for their help and understanding.”

Carol E.

“God has allowed angels to be on earth to help us. My family is blessed to have one of those angels named Theresa who cares for my mother. Theresa is caring, soft spoken, loving and very nurturing in the excellent care she gives to my mother. We are so very thankful and blessed to have her in our lives! Thank you Theresa and Always Best Care!”

Elisabeth C.

“Always Best Care Senior Services has been nothing but professional,nice and very helpful and informative about their healthcare opportunities. My family and myself have been very pleased with Carmen Rhodes our caregiver.She’s very kind,compassionate and knowledgeable about her job .Great job matching us with one of your Always Best Care Senior Services employee.”

Karen M.

“We have been using Always Best Care Senior Services for my mom since early January 2023. They have done a great job of sending wonderful qualified caregivers that genuinely care for our mom. A special shout out to Alexandra Bennick, Wendy Hare, Stella Pride, Savannah Buckland and Aiyana Wright for all their hard work and wonderful care they have given mom. Not only do they do a great job caring for mom, but they clean house, prepare meals, clean dishes and many other household chores. They give my dad and the children a great sense of trust and security knowing she is being well taken care of!”

Greg S.

“You could give Connie Rangel-Ledezma a bonus every day because she is that special to us. Without her, Bob would not be where he is today. She is valued by us and we hope by you! Give her 2 bonuses!!”

Gail N.

“I have worked with about 6 agencies over the last 3 years and Samantha and her team at Always Best Care have been helpful, caring and supportive! They have been there for the unexpected and for the day to day care of my husband. When I need anything, even just a calm voice on the phone, they are there. Our caregiver, Maggie, has become a wonderful part of our family. She truly loves her job and taking care of Tony. She helps me to be less stressed taking care of my husband.”

Kandi S.

“Harvey has become a part of our family! He is so kind and considerate to my father as he cares for him daily. His compassion and desire for the elderly is shown each time he comes to his house. If it were not for Harvey, I would not be able to work, nor would I have peace of mind that Daddy is being taken care of. Thank you Harvey for all that you do and the love that you show to daddy.”

Janet R.

“Thank you to Ted for helping us make the adjustment to in-home care! We appreciate your willingness to put up with some negative reactions to your companionship for Bill while I am away from home.”

Susan L.

“Cindy is the perfect fit for my needs and is always kind and respectful toward my husband. I could not have hand picked a better person.”

Pam S.

What is Non-Medical Senior Care in Trinity, NC?


Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.


When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.


The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.


At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Trinity, NC

Types of Elderly Care in Trinity, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Trinity, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Trinity, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting University Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Trinity, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Mama’s Kitchen or visit Allen Temple AME Church, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Trinity, NC

Benefits of Home Care in Trinity, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Trinity, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Trinity, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Trinity, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Trinity, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.

Respite Care Trinity, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Trinity, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • GrayBrier Nursing & Rehabilitation Center
  • Trinity Elms Assisted Living
  • Trinity Place
  • Trinity Hills of Knoxville
  • Trinity Oaks
  • Trinity Grove
Home Care Trinity, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Trinity, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way


A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive


Discuss payment options and help coordinate billing with your insurance provider


Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Trinity, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Trinity, NC

Latest News in Trinity, NC

NCDOT plans to close a Cary railroad crossing. Here’s what officials propose instead.

The N.C. Department of Transportation wants to eliminate the Trinity Road railroad crossing near the WakeMed Soccer Park in Cary for safety reasons.To do that, it proposes building a bridge to carry Trinity over the tracks and East Chatham Street and create a new spur in a corner of the soccer park to connect the two streets. As drawn up now, the project would cost an estimated $54.3 million and displace four businesses.NCDOT will present the plans at a public meeting on Monday, Nov. 20, and will gather feedback there and onlin...

The N.C. Department of Transportation wants to eliminate the Trinity Road railroad crossing near the WakeMed Soccer Park in Cary for safety reasons.

To do that, it proposes building a bridge to carry Trinity over the tracks and East Chatham Street and create a new spur in a corner of the soccer park to connect the two streets. As drawn up now, the project would cost an estimated $54.3 million and displace four businesses.

NCDOT will present the plans at a public meeting on Monday, Nov. 20, and will gather feedback there and online, by email or phone through Dec. 3. Spokesman Aaron Moody described the department’s plans as “preliminary and subject to change,” and said the detailed design work would begin early next year and take as long as 2 years.

Under its current schedule, NCDOT doesn’t expect to have money to begin buying property until 2027 and begin construction until 2029. But Moody said the department decided to get started with design work now in the event that the financial picture changes and it can get started earlier.

The project would realign the section of Trinity between East Chatham Street and N.C. 54. Another new spur would provide access to several businesses that currently front on Trinity.

The new section of road over the bridge would include a bike lane and a sidewalk on one side, something that doesn’t exist there now.

The bridge would put a small section of Trinity on the south side of East Chatham Street. The Town of Cary would eventually like to see Trinity extended down to Cary Towne Boulevard, where a small section of the road was built as part of the Fenton development.

The proposal to close the crossing grew out of a study regional transportation planners completed in 2016 that looked at eliminating railroad crossings between Raleigh and Cary. The goal was to improve traffic flow and safety as the rail corridor becomes busier with more passenger trains and potentially commuter rail.

The study suggested that several crossings be closed and either replaced with bridges or rerouted, including Maynard Road in Cary and the Beryl Road crossing in Raleigh. Those projects are farther off.

One crossing not considered by the study was Blue Ridge Road near the N.C. State Fairgrounds, which NCDOT already planned to replace with an underpass. That crossing closed permanently just after the 2022 State Fair.

The public meeting on the Trinity Road project will take place from 5 to 7 p.m. at the Herbert C. Young Community Center at 101 Wilkinson Ave. in Cary. The public can also weigh in at; by email to [email protected] or by phone, 984-205-6615, project code 4495.

This story was originally published November 13, 2023, 12:07 PM.

Trinity man charged for light pole he doesn't own

The light is the only one at the end of Herman Powell's cul-de-sac. So, when it went out, he called to get it back on. That call ended up costing him $390.TRINITY, N.C. — Herman Powell is always happy to talk about almost anything. On the day I stopped by his house he bragged about his wife’s garden and all the time she put it into it.The garden is on the side of the house at the end of a road in Trinity. Powell and his wife have lived in the home for almost 25 years.“We love it, it’s nice and qui...

The light is the only one at the end of Herman Powell's cul-de-sac. So, when it went out, he called to get it back on. That call ended up costing him $390.

TRINITY, N.C. — Herman Powell is always happy to talk about almost anything. On the day I stopped by his house he bragged about his wife’s garden and all the time she put it into it.

The garden is on the side of the house at the end of a road in Trinity. Powell and his wife have lived in the home for almost 25 years.

“We love it, it’s nice and quiet,” Powell expressed.

The community is part of an HOA, and it shows when you drive around the neighborhood. Most of the homes are well-manicured and have nice lawns and shrubs. On the edge of Powell’s property is a security light the HOA had put up a long time ago.

“The light’s been here as long as I can remember,” Powell said.

About four to five years ago Powell noticed the light had been out for several weeks and decided to call Duke Energy to see if someone could come out and fix it. It didn’t take long before Duke sent a tech out and the light was back on. Powell remembers thinking it was done quickly and didn’t think much about it after that.

The years went by, and Powell never gave that call he put in to Duke Energy any thought until he happened to take a close look at a bill, he received one month. The bill had an unusual charge of $9.53.

“It (the bill) stated it was for outside lighting,” Powell said.

After a couple of calls, Powell informed me the charge was for the light on his property. The light however was supposed to be billed to the HOA as it had been for more than a dozen years. When Powell called to have the light repaired, it seemed that something went wrong with the billing system and Powell was charged instead of the HOA.

Powell added up the amount for the 41 months he was erroneously billed and it came to $390.73.

“I called them (Duke Energy) I don’t know how many times explaining I don’t have a light,” Powell said. “I just kept getting the run-a-round.”

Powell said he finally got someone on the line who agreed to credit back 24 of the 41 months. Powell said he was thankful but was frustrated he had to pay for a mix-up that wasn’t his fault. After exhausting all other options Powell decided to reach out to us.

“Well I heard you were pretty successful at stuff like this so I said let’s check to see,” Powell said.

We immediately reached out to a representative at Duke Energy and explained the situation. It didn’t take long before we received a call that Powell would be reimbursed the remaining 17 months that he had paid for the light.

“Thank you so much, really, thank you,” Powell said.

Duke Energy sent us an email stating Powell was billed in error and that it had refunded all the money. It also apologized for any frustration and inconvenience.

Duke University: Humble beginnings in a one-room schoolhouse in Trinity

Highway 62 and the town of Trinity might look very different today if the school hadn't moved.GREENSBORO, N.C. — The history of Duke University starts with a one-room schoolhouse, but that schoolhouse wasn't in Durham. In fact, you'll have to travel an hour west to the small town of Trinity in Randolph County.Drive down Highway 62 towards Trinity and you'll pass by a highway marker. It says: T...

Highway 62 and the town of Trinity might look very different today if the school hadn't moved.

GREENSBORO, N.C. — The history of Duke University starts with a one-room schoolhouse, but that schoolhouse wasn't in Durham. In fact, you'll have to travel an hour west to the small town of Trinity in Randolph County.

Drive down Highway 62 towards Trinity and you'll pass by a highway marker. It says: Trinity College stood here. There's a slew of names and dates, but the one at the bottom should make you hit the brakes. It’s Duke University.

“Four families settled in the area in the last half of the 18th century, the Browns, Johnsons, Leaches, and the Mendenhall's. One of the mothers, a relative of mine, was a teacher and she taught the kids of all the families. Eventually, they built a one-room school and it was called Brown schoolhouse,” said Dan Warren, Trinity and Randolph County historian.

By 1839 the schoolhouse is known as the Union Institute, a subscription school. In 1851 it became Normal College.

“It was the first state-accredited teacher's college in NC,” said Warren. He even has one of the original certificates from that year.

By 1859 Normal College became Trinity College. Trinity students cheered their team on, calling their football team “The deep dark blue”.

“So much of the social, religious, and money traffic was concentrated with the school, professors lived there, students, it was a hub and it was devastating when the school moved,” said Warren.

By 1891, the last class graduated from Trinity College in Randolph County. The school's president wanted to move.

“His thought was they could only prosper if the school moved to an urban setting and the Duke family provided the money, so the college was moved in 1892 to Durham. In 1924 it was reorganized and Trinity College became the nucleus for what is now Duke University,” said Warren.

Just think what could have been. So, the next time you're speeding through the small towns of NC, think of this.

“Highway 62, instead of modest homes and stores, could have been a college campus and the center of worldwide fame,” said Warren.

Man fatally stabbed in Trinity after attacking two women, deputies say

According to the Randolph County Sheriff’s Office, Joshua Lee Hicks was not supposed to be on the property of Thayer Road and he was fatally stabbed.Credit: Matt Gush - stock.adobe.comFile photoTRINITY, N.C. — A juvenile fatally stabbed a man in self-defense in Trinity Tuesday, according to deputies.The Randolph County Sheriff's ...

According to the Randolph County Sheriff’s Office, Joshua Lee Hicks was not supposed to be on the property of Thayer Road and he was fatally stabbed.

Credit: Matt Gush -

File photo

TRINITY, N.C. — A juvenile fatally stabbed a man in self-defense in Trinity Tuesday, according to deputies.

The Randolph County Sheriff's Office said Joshua Lee Hicks had a domestic violence protective order against him.

Deputies said they received a call about an assault involving Hicks at two locations. One location was at his girlfriend's house and the other was at a property he was not supposed to be at.

According to deputies, they went to his girlfriend's house on Stanton Road, but Hicks had already gone to Thayer Road.

That's when investigators said he forcibly entered the home and attacked a female. A juvenile in the home dialed 911 before Hicks tried to attack them. Then, Hicks was stabbed in the chest with the knife the juvenile held in defense.

When EMS arrived, they said Hicks was dead on the scene.

Investigators with the Randolph County Sheriff's Office said no charges will be filed as this was an act of self-defense.


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