The city is still urging residents to conserve water and limit usage.
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THOMASVILLE, N.C. — Thomasville's City Manager, Michael Brandt, told WFMY News 2 that all known water line breaks in the city have been repaired.
Brandt said that production efforts and water conservation have helped restore the city's water reserves, though they remain below normal levels.
The city continues to urge residents to conserve water and limit usage. Brandt also noted that the city cannot predict potential issues arising from the upcoming cold weather.
Residents are encouraged to report any water line breaks by calling Thomasville's Water Plant at (336) 475-4247.
We will provide updates as more information becomes available.
ORIGINAL STORY
Multiple water line breaks in Thomasville have caused "significantly reduced water availability" in the city, according to the Thomasville Fire Department.
"We would not have put out the report and the request to conserve if it wasn't serious," said Michael Brandt, Thomasville's City Manager.
The city is urging residents to conserve water by using it for essential uses only like drinking and hygiene/healthcare purposes. Residents should avoid doing activities like "laundry, car washing or unnecessary flushing of toilets."
"Right now, it's gonna be a low-pressure issue, but as time goes on, you know, obviously what we don't want to have happen is to lose water completely," Brandt said. "We are still looking for leaks."
Officials recommend using hygiene alternatives like hand sanitizer, wet wipes or soap without water to keep your hands clean while conserving water. If you don't have any water available to you, turn off your hot water heater to prevent overheating.
Thomasville City Manager Michael Brandt told WFMY News 2 it would likely take two or three days for the water situation to return to normal.
While some people say they’ve noticed a drop in water pressure, others say everything seems fine. Brandt said it all depends on where you live.
"When there is a break in one location, we try to isolate that with valves," Brandt said. "If we can get them turned off, then the break may only affect 34 houses. Um, the break last week on Liberty Drive, even though it was a major break, it actually only affected one property."
If you see an actively flowing water main break, you should call the water plant at 336-475-4247.
"This conservation effort is vital to protect your health and ensure water is available for critical community functions, including fire suppression," the city said on Facebook. "Small actions, such as avoiding unnecessary water use, make a big difference in supporting our community during this emergency."
Cold weather is making this situation even tougher. On one hand, freezing temperatures could help, but once it warms back up, it could cause more damage.
“The cold weather might solidify the ground more, freeze it, basically, and hold it in place so it doesn't shift," Brandt said. "When it starts to warm up, that's when the ground's gonna shift again, and so it's very possible that later this week, when we start getting temperatures above, freezing, that we don't go through this again."
Stay with WFMY News 2 for the latest updates on this ongoing situation.
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