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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Waterbury, CT

Home Care Waterbury, CT

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Statue of Christopher Columbus gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Waterbury, CT is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Waterbury, CT

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“Bessie has been an exceptional Health Care Provider. She takes such pride in her work and truly cares about the people she is in contact with. She is dedicated, diligent, and is devoted to her job assignment. She not only takes care of my Mom, but she goes above and beyond her call of duty. Bessie has a unique ability to connect with every person she meets. No day goes by that my Mom is not pampered. Bessie make sure she's always comfortable. She makes exceptional meals for her 3 times a day, cleans her clothes, gives her showers, washes her hair and makes her look amazing every single day. Bessie is so beneficial to our family we can't imagine our family without her. I myself and my family members could never do what she does for our Mom. She has been with my mom and our family for almost 1 year and we don't know what we would do without her, she truly is a gift from God. She not only takes care of my Mom daily, nightly and weekly, she also takes care of her personal life and whatever life throws at her. She is a devoted caretaker and should be recognized with the utmost respect. Her dedication to improving the health and well-being of my Mom is commendable. You can't find anyone as special as she. Her life commitment has touched our lives through her delivery of exceptional care in a compassionate, respectful, and safe manner on a daily basis. She has become a member of our family and she has shown us the meaning of adaptability. Her strong faith in God, Forgiveness, and Believing in each other makes her the great person that she is. On behalf of our family, we would like to thank you for the extraordinary care and services your company has provided to us. Thank you for all you do”

Debra T.
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TESTIMONIALS

“We used Always Best Care for my mother. They provided basically anything we needed a few hours a week, they were very thorough in asking about my mother's condition, and what were the needs that were required. It's more like bathing, medication, and companionship. We used them for about a week.”

Anita
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TESTIMONIALS

“Thank you again to you, Susan and the rest of the care-givers and staff of Always Best Care for the outstanding service you have provided for our parents. ABC provided professional, first-class support that allowed our parents to remain in their home while relieving of us of concern for their care and is something we will never forget. You can be sure we will happily refer any family member or friend that is seeking care at home to Always Best Care.”

Madison R.
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TESTIMONIALS

“Dear Rick, Over the past three plus years, my father Joseph Ceuch has lived at home assisted by the caregivers from your company Always Best Care of Greater Bristol. This letter is a personal thank you from my father and the entire Ceuch family on how your caregivers treated and attended to my father during this time. The caregivers became part of our extended family who shared in countless family events resulting in beautiful lasting memories. Caregivers Frances Boateng, Jeremy Turner, and Yanice Hernandez were awesome in their care of my father. I want to especially acknowledge Francis as a person who went above and beyond his responsibility and became part of the Ceuch inner circle. It was not uncommon for Francis on his off days to stop by during a family picnic to say hello...he is truly loved by my father. Again, I want to thank you for the loving care your caregivers provided my father. I would highly recommend your company to anyone interested in having a caregiver attend to a loved one. Thanks again”

Gregory C.
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TESTIMONIALS

“Heather, I just wanted to thank Always Best Care in helping to provide care for my step father, Daryl. It's unbelievable how the progression of his illness happened so quickly, however, Always Best Care was always ready to provide the level of care he needed as it increased. Most importantly, I'd like to thank his aide, Sue Malasics. She was wonderful to Daryl and took great care of his needs. I knew I did not have to worry with Sue there with him. She was always cooking wonderful homemade meals and desserts and I was happy to see how happy she made Daryl. I think she is a wonderful asset to Always Best Care. Should I know of anyone needing help in the future, I would recommend Always Best Care and Sue Malasics.”

Milissa K.
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TESTIMONIALS

“My mother was bedbound for months and had serious health related issues including kidney failure. My mother was also very demanding about her care and who she would allow into her home. After several attempts with various in-home care agencies my mother really responded well to Always Best Care Senior Services of Greater Bristol and we cant thank them enough for the high level of compassionate care they were able to provide during my moms final months.”

Liam C.
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TESTIMONIALS

“I am a past client of this provider My journey with Always Best Care began with a visit from the owner and office manager. Soon after, I was introduced to the caregiver who would provide care for me. All 3 persons seemed very knowledgeable, experienced anf caring. I was certainly provided with quality service and much respect and compassion.”

Dorothy W.
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TESTIMONIALS

“Our sister, Barbara has early-onset dementia , and was in sudden need of a personal care assistant until placement in a quality skilled nursing facility became available. We reached out to home health care agencies in her local area but, by this point, had already worked with several agencies for med reminders for Barbara (and 24/7 care for our Mom in another area of CT) and were a bit skeptical that that we’d find one that could provide consistent quality of care.When I spoke with Rick Downey of Always Best Care Senior Services in Bristol, he conveyed both confidence in his knowledge of health care and empathy in understanding the frustrations that families experience when seeking quality care for their loved ones. We were next contacted by their care coordinator,Heather Kozikowski, who came to our sister’s home to conduct an assessment and further explain the services offered by Always Best Care.A further testament to the exceptional quality of Always Best Care is the service and care we’ve received after Barbara is no longer a client; our thanks to Always Best Care for the excellent care of our sister, and the peace-of-mind it afforded our family knowing that she was in such kind and competent hands!”

Susan W.
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TESTIMONIALS

“I am a retired registered nurse, and for several years, I have been the primary caregiver for my husbamd/ My husband suffers from dementia and is aphasic. On a Saturday morning in October of 2015, a sudden change in my health required an emergent hospitilization, which late resulted in an extensive rehabilitation stay. Upon my hospitalization, my son reached out to Always Best Care Senior Services of greater Bristol. The Always Best Care team assessed my husband, his needs, and had his care staffed within hours of my son's call. The care provided to my husband has been exceptional. The caregivers as well as the office staff have been attentive to our needs and have met all of our expectations. I would highly recommend Always Best Care to you and anyone who is in need of care for their loved one.”

Pope A.
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TESTIMONIALS

“I had a very good experience ! I really appreciate the service that your company, Always Best Care, offered our family and especially the caring, loving attitude that Amber and Natalie displayed to Carol at all times. They were outstanding and you should be proud to place them in any situation with the full expectation they will represent your firm in a most professional manner. Thanks again for all your help.”

Kevin N.
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TESTIMONIALS

“My journey with Always Best Care began with a visit from the owner and office manager. Soon after, I was introduced to the caregiver who would provide care for me. All 3 persons seemed very knowledgeable, experienced anf caring. I was certainly provided with quality service and much respect and compassion.”

Dorothy29
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TESTIMONIALS

“Dave and staff, thank you or consistently caring and comforting my Mom. Your quality of care will be recommended to others. You went above and beyond what was expected.”

Caring5863
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TESTIMONIALS

“I have a very good providers from this Company”

elizabeth S.

What is Non-Medical Senior Care in Waterbury, CT?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Waterbury, CT

Types of Elderly Care in Waterbury, CT

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Waterbury, CT
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Waterbury, CT
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Fulton Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Waterbury, CT
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local La Tavola or visit Father Michael J. McGivney Monument, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Waterbury, CT

Benefits of Home Care in Waterbury, CT

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Waterbury, CT, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Waterbury, CT

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your CT's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Waterbury, CT

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Waterbury, CT understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Waterbury, CT

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Waterbury, CT

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • The Village at East Farms
  • Waterbury Center For Nursing & Rehabilitation
  • Independent Living Solutions, LLC
  • Southmayd Home
  • Elton Residential Care Home
  • Autumn Lake Healthcare at Bucks Hill
Home Care Waterbury, CT

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Waterbury, CT

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Waterbury, CT 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Waterbury, CT

Latest News in Waterbury, CT

Connecticut Office of the Chief Medical Examiner and Othram Partner to Identify 2022 John Doe

Connecticut Office of the Chief Medical Examiner Waterbury, Connecticut Media Inquiries SummaryIn August 2022, the remains of an unidentified individual were discovered by a property owner who...

Connecticut Office of the Chief Medical Examiner
Waterbury, Connecticut

Media Inquiries

Summary

In August 2022, the remains of an unidentified individual were discovered by a property owner who was doing landscaping work in Waterbury, Connecticut. The individual’s remains were found near the Metro North train tracks. It was determined that the remains were that of a White man who was approximately 5’7”-6’1” tall during his life. The man’s height, weight, hair, and eye color could not be determined due to the condition of his remains.

With few leads to go on, the identity of the man is unknown. Details of the case were entered into the National Missing and Unidentified Persons System (NamUs) as #UP94477.

In 2023, as part of an ongoing collaboration aimed at solving the backlog of cold cases in Connecticut, the Connecticut Office of the Chief Medical Examiner partnered with Othram in The Woodlands, Texas. Othram will use Forensic-Grade Genomic Sequencing® to build a comprehensive DNA profile to generate new investigative leads for the case.

Anyone with information that could aid in this investigation is encouraged to contact the Connecticut Office of the Chief Medical Examiner by calling 860-679-3980 and referencing agency case M-22-17083 or NamUs ID #UP94477.

A DNASolves crowdfund has been created to raise funds for the casework costs. Anyone can contribute here. We are grateful for your support.

Contribute Now Your contributions pay for lab supplies and research tools

Director of Case Management

832-906-4247

2829 Technology Forest Blvd Suite 100, The Woodlands, Texas 77381

[email protected]

Michael works with law enforcement agencies throughout the United States and Canada on “unsolvable“ cases that can benefit from advanced DNA testing methods. He helps these agencies use cutting edge DNA sequencing and new forensic techniques to develop investigative leads for their cases.

Waterbury CT Brass Mill shopping center taken off the market

The owner of the Brass Mill Commons shopping center in Waterbury has taken that property off the market, 11 months after it had been put up for sale, according to city officials and real estate industry sources.The property, which is owned by Great Neck, N.Y.-based Kohan Retail Investment Group, ...

The owner of the Brass Mill Commons shopping center in Waterbury has taken that property off the market, 11 months after it had been put up for sale, according to city officials and real estate industry sources.

The property, which is owned by Great Neck, N.Y.-based Kohan Retail Investment Group, had been abruptly put up for sale in February 2023 with a suburban Philadelphia commercial realtor, Forged Real Estate. But Brass Mill Commons is no longer listed in Forged Real Estate's portfolio of properties for sale.

Instead, Kohan has retained a Middlebury commercial realtor, Brian Godin, to oversee leasing at Brass Mill Commons and the adjacent Brass Mill Center mall.

"They engaged me last week to oversee leasing at both properties," Godin said Friday. "To my knowledge, they have taken it off the market" he added, referring to the retail property.

Kohan's decision to put Brass Mill Commons on the market last year came as something of a surprise because the company had just purchased the strip mall in April 2022. Kohan paid $26 million for the property as part of larger $44.9 million purchase that included Brass Mill Center.

Kohan Investment's decision to sell Brass Mill Commons for $30 million nine months later was also surprising because the 206,000 square-foot retail center was fully leased at the time. Godin said the shopping center remains fully leased.

Brass Mill Commons includes eight retailers and four restaurants. It is also home to Connecticut's Education Resource Center, which moved into the former Timexpo Museum on the property in February 2023. Brass Mill Commons is anchored by Dick's Sporting Goods. Its other tenants include Barnes & Noble and Petco.

Mike Kohan, a principal in Kohan Retail Investment Group, did not respond to requests for comment on Friday regarding why Brass Mill Commons was taken off the market.

Brass Mill Commons and the mall both have frontage on Union Street and are easily accessible from Interstate 84. The two retail centers, which opened in 1997, are separated by Brass Mill Drive.

Brass Mill Center is 1.1 million square feet and is one the state’s largest shopping malls. It opened in September 1997 after the historic Scovill Brass Works was torn down and an environmental cleanup of the site was done.

Brass Mill Center is anchored by clothing retailers Burlington and JCPenney. But the mall had about three dozen vacant stores in its configuration at the end of 2023, and had lost its Sears anchor store as well as a Regal Cinemas movie theater.

The mall got a boost last month when a Connecticut businessman who owns a pair of Ashley Furniture stores in the state opened one of the chain's outlet locations in the former Macy's anchor store. Sami Abunasra and his brother purchased the 161,744 square foot former department store, which was separately owned from the remainder of the mall.

The furniture store only takes up about 30,000 square feet of the former anchor store. The Abunasra brothers are trying to fill the remainder of the space with other tenants.

State asks judge to close Waterbury Gardens nursing home

The state of Connecticut has asked a Superior Court judge to close a Waterbury nursing home that is costing the state nearly $1 million a month to operate.The state took receivership of Waterbury Gardens in 2019 and has operated it since then. But in her most recent report, New Haven attorney Katharine Sacks, the appointed receiver who is overseeing the operation of the home, cited severe staff shortages, continued cash flow ...

The state of Connecticut has asked a Superior Court judge to close a Waterbury nursing home that is costing the state nearly $1 million a month to operate.

The state took receivership of Waterbury Gardens in 2019 and has operated it since then. But in her most recent report, New Haven attorney Katharine Sacks, the appointed receiver who is overseeing the operation of the home, cited severe staff shortages, continued cash flow issues and problems with the building that make it infeasible to keep the facility open.

At a hearing in front of Judge Claudia Baio in Hartford on Thursday morning, Sacks said the facility is “no longer financially viable” and that it is not a good candidate for sale because it would require nearly $3 million in improvements and a large mold remediation project.

Sacks said as of this week there are only 28 residents left in Waterbury Gardens, which has 50 beds. She said seven residents are on ventilators and at least three others are tracheostomy patients.

Waterbury Gardens is one of only two nursing homes in the state with ventilators.

Many of the residents watched the courtroom hearing on a remote feed from a lounge at Waterbury Gardens. The group wasn’t allowed to address the court because about 20 of them had submitted affidavits asking that the judge keep the facility open.

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CT nursing home residents, families plead for higher staffing levels

One of those who asked the judge not to close Waterbury Gardens is Hazel Saunders, who came to Waterbury Gardens from a Bronx, N.Y., hospital earlier this year. She is one of the residents on a ventilator.

In an interview with the CT Mirror, Saunders said she lived in several nursing homes before Waterbury Gardens and had bad experiences. Waterbury Gardens is the first place she’s felt at home, she said.

“One I left almost running,” Saunders, 77, said of a previous facility. “I have gone from place to place, and it has been hell, all the things I went through. … Then we found this place, and oh my God. It’s everything I wanted. I love the care. I love the people. I love the staff. Everything about this place is what I needed.”

One day about a month ago, she said, state officials showed up and told people the facility would close. Stunned, her fellow residents began moving out of the building.

“The people who left wanted to remain here, but they were scared,” Saunders said. “[The state] scared the bejesus out of everybody. Everybody’s faces dropped. We didn’t know that was going to happen.”

Despite the challenges, she hopes Waterbury Garden will stay open.

“It’s just heartbreaking,” she said. “How can you disenfranchise people who are already disenfranchised? We don’t want to be in anybody’s nursing home. We want to be home. But there’s an absolute need. And in the state of Connecticut, there are only two places like this. Why the hell would they want to close one?”

Sacks told the judge that the state Department of Social Services notified her in June that the facility was well below occupancy threshold that the state requires and that, “consistent with the state’s strategic rebalancing plan,” the home should be closed. She was told that there are nearly 1,600 available nursing home beds within 15 miles of Waterbury.

As for the ventilator and tracheostomy residents, Sacks said, she has found beds for them at either the Hospital for Special Care in New Britain or the Gaylord Rehabilitation Center in Wallingford. A few of the residents that require a ventilator have already been moved to the Village Green of Bristol, the only other long-term care facility with a ventilator unit in the state.

Long Term Care Ombudsman Mairead Painter told the judge her office has heard from “two very different groups of people within Waterbury Gardens.”

“Many residents have lived there for years, and it is their home, and the staff is their family, and they feel like their concerns about closing it have fallen on deaf ears,” Painter said. “Many others have already transitioned to another facility or home because they felt the quality of care and the condition of the facility had gone down.”

In an unusual move, SEIU 1999NE, which represents many of the employees at Waterbury Gardens, filed a motion to intervene on their behalf to keep it open.

“These people have been through hell and high water the past five years, from receivership to COVID to now their home being closed,” said Suzanne Clark, the secretary-treasurer of 1199.

Clark said that, since it is only one of two facilities in the state with a ventilator unit, closing it would be “short-sighted” and that “given the impact this facility has on its residents, it can’t be cookie-cuttered like another nursing home.”

Union officials believe that the facility should be sold, not closed, and recently presented three nursing home providers who would be interested in purchasing the business. But lawyers for the attorney general’s office said that DSS Commissioner Andrea Barton Reeves met with prospective buyers, but there was no indication a sale could happen.

Milford attorney Kevin A. Creane, who is representing the union, said the meeting with the commissioner was informational but not a full-scale sales presentation.

“Obviously today we are concerned about the residents that are in the facility, but what is going to happen in the future for people who need ventilators if you take away 15 beds forever?” Creane said.

In her report, Sacks said a DPH inspector recently visited the facility to do a 15-month recertification and indicated there were numerous problems with the physical plant, as well as care, that would need to be addressed if the facility stays open. DPH has not issued a final inspection report yet.

Sacks said most of the issues around care involve staff shortages.

“Staffing shortages are attributable to general shortages in the marketplace, wariness about the future of the facility and the fact that prior management failed to plan vacation schedules for the Nursing Department around facility operational requirements to best meet resident needs,” Sacks wrote.

“The facility continues to experience massive numbers of last minute call-outs and no-shows from clinical employees, a harrowing daily experience requiring urgent last-minute calls to staffing agencies,” Sacks said. “This puts the quality of care at direct risk.”

She also said that DPH officials estimate it would cost $3 million to upgrade the physical plant, not counting the expense of dealing with the mold in several of the bathroom areas at Waterbury Gardens.

The attorney general’s office agrees with Sacks’ assessment that the facility is no longer “financially viable” and must be closed.

“The evidence is overwhelming that it is no longer financially viable,” Assistant Attorney General Daniel B. Shapiro said. “The state is spending over a million dollars a month to keep it open, and that doesn’t include the major physical plant issues that will require millions more.”

The state asked Baio to issue a ruling from the bench Thursday to expedite the process. Sacks said if the motion to close is granted, it will take the state months to relocate everyone and formally shutter the facility.

But Baio said the issue “was too important” to rule quickly and that she wants to review the residents’ statements and all the reports before deciding the nursing home’s fate.

Baio did not schedule any other hearings or indicate when she might issue a ruling.

Ashley furniture outlet to open in Brass Mill Center mall in Waterbury

An Ashley Outlet will open later this month in a portion of the former Macy's store in Waterbury, according to one of the developers of the project.The new furniture store at 575 Union St. will have a soft opening on Dec. 15 in about 30,000 square feet of the former Macy's space, said Sami Abunasra, one of two brothers who formed a limited liability company and ...

An Ashley Outlet will open later this month in a portion of the former Macy's store in Waterbury, according to one of the developers of the project.

The new furniture store at 575 Union St. will have a soft opening on Dec. 15 in about 30,000 square feet of the former Macy's space, said Sami Abunasra, one of two brothers who formed a limited liability company and purchased the 161,744 square foot department store earlier this year for $3.3 million from the department store chain. Macy's closed the Waterbury store in the spring of 2021, along with its location in Waterford's Crystal Mall, but retained ownership of the vacant retail space of that sits at the eastern edge of the sprawling Brass Mill Center complex.

Abunasra and his brother Nazeeh, formed their West Hartford-based limited liability company, Nasra Waterbury, in April.

The former Macy's space was spread across two levels at Brass Mill Center, but Sami Abunasra said the furniture outlet will all be on one level. He said he and his brothers are working with Waterbury officials to subdivide the remaining space among several potential tenants.

"City officials have been really helpful," Sami Abunasra said.

The new Ashley location will benefit from the mall's visibility from Interstate 84, he said, as well as Union Street as well as surface roads like Hamilton Avenue and the Silver Street Expressway, where there is a direct entrance to the store.

"This is a location with a lot of potential" Sami Abunasra said. "In business, sometimes you have to take some risks. But it's pretty hard to go wrong with a property that has this much visibility."

The Macy's location is one of several significant vacancies at the mall, which is owned and operated by Kohan Retail Investment Group. Officials with Kohan did not respond to requests for comment from Hearst Connecticut Media about the opening of the new store and what it might mean to the mall as a whole.

Sami Abunasra said because the Macy's space has been vacant for more than two years, he and his brother are looking to raise the profile of their new Ashley store.

"We have to get people used to the idea that there is a store operating in this space again," Sami Abunasra said.

Burt Flickinger, managing director of the New york City-based retail consulting firm Strategic Resource Group, said the new furniture store "won't save the mall by itself." But if Brass Mill Center is to experience a retail rebirth, it will benefit from having the furniture store there, he said.

"It's an interesting time for a chain to expand, because the Commerce Department is reporting the year-over-year sales are down in the furniture sector," Flickinger said. "But Ashley continues to do well, in part because of the difficulties that some of its regional and national competitors are having."

Sami Abunasra said Connecticut's market for new furniture has slowed in the past year due to a combination of factors. Inflation has resulted in fewer buyers of new furniture and a slowing of home sales has also had an impact, he said.

In addition to the two stores owned by the Abunasras, Ashley has seven other locations in Connecticut and over 1,000 nationwide. The retailer's only other outlet store in Connecticut is Milford, according the Ashley corporate website.

Brass Mill Center, with 1.1 million square feet of retail space, is one the state’s largest malls. It opened in September 1997 after the historic Scovill Brass Works was torn down and an environmental cleanup was done.

But the mall has fallen on hard times in the last five years, with the closure of two of its anchor stores, Macy's and Sears, as well as the shutdown of the retail center's Regal Cinemas multiplex movie theater in September 2022.

Waterbury Mayor Paul Pernerewski, who took office last week, said he is encouraged with what the Abunasras are doing with the former Macy's space.

"Because of where it is located, it's like an extension of our downtown and we'd like to see it fully utilized," Pernerewski said. "Hopefully what is going into the former Macy's will generate some activity that will draw people to downtown."

Joe McGrath, director of economic development for the city, said the roughly 130,000 square feet of the former Macy's location that isn't ebing converted into the furniture store, will be subdivide among several tenants that haven't been determined yet.

In addition to the new furniture store at the mall, McGrath said a new tenant has been found to fill the former Regal Cinemas location. Apple Cinemas, which has four Connecticut theaters, including one on Wolcott Street in Waterbury, has committed to opening a theater in the mall, he said.

‘It was really foul': Assault caught on camera after crash in Waterbury

Police in Waterbury are investigating after a car crash on Thursday night ended with an assault and robbery caught on camera.Police said they responded around 8:30 p.m. to find a driver had crashed into a parked car. Shortly after, police said an altercation ensued between the 48-year-old male driver and the 27-year-old man who officers said owned the parked car.Neighbors told NBC Connecticut they went outside at the sound of the crash and watched as the situation escalated.“The parked car was smashed in the middle...

Police in Waterbury are investigating after a car crash on Thursday night ended with an assault and robbery caught on camera.

Police said they responded around 8:30 p.m. to find a driver had crashed into a parked car. Shortly after, police said an altercation ensued between the 48-year-old male driver and the 27-year-old man who officers said owned the parked car.

Neighbors told NBC Connecticut they went outside at the sound of the crash and watched as the situation escalated.

“The parked car was smashed in the middle of the street. The other guy, his car was on the side of the road,” one neighbor said. “It was hectic outside. We all went out to see what happened with the car accident, you know what I mean? Not to actually witness an assault or robbery.”

They were shocked at what they saw and started recording on their phones.

The video shows the two men going back and forth, then a third man walking up. The driver threw the first punch, but then he’s thrown to the ground.

“It was ridiculous. It was really foul,” the neighbor said. “It shouldn’t escalate to lead to where a guy looked like they must have gave him a concussion or something, [and] sent him to the hospital and robbed him.”

The driver could be seen injured on the ground, after the men punched and kicked him in the head.

While he's on the ground, the video shows one of the men pulling what appears to be a chain from the man's neck, and putting it in his pocket.

“Both of them just ended up jumping him and beating him up. He got kicked in the head, he got punched numerous times,” another neighbor said. “When the guy first came out of the car, he had no cuts, no scratches, he wasn’t bleeding. When he left in the stretcher, they had to wrap his head. He didn’t need to be treated that way.”

Police said the driver was transported to the hospital with non-life threatening injuries. He’s facing charges related to the crash, including driving without a license and insurance.

Police said they’re still investigating what unfolded after, and haven’t yet filed any charges connected to the assault.

These residents are now left unsettled after only living in the neighborhood for a month.

“Being anywhere in Waterbury makes you think twice. Then seeing stuff like that, it just makes it worse. You’re trying to raise up your kids in a good neighborhood and things like that are happening.”

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