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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.

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Home Care In Allerton, IA

Home Care Allerton, IA

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Allerton, IA is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Allerton, IA

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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“Tracey Gray helped me in the biggest way today! She saved my day and I am so thankful for her choice to help me! Thank you! #CertPrint #AlwaysBestCare”

Coreline I.
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TESTIMONIALS

“Always best care provided excellent caregivers to us. I am really happy with the care and support they provided to my father. Highly recommended to all!”

James T.
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“On behalf of my family, I would like to thank Always Best care for all the support your caregivers have provided to my mother. She was very pleased with the care she received. I confidently recommend Always Best Care to all.”

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TESTIMONIALS

“Always Best Care in Cedar Valley IA realy helps me a lot. They have Reliable Caregivers who helped me to take care of my loved one for several years. They are highly trained and managed well the daily routines and activities like bathing and dressing. Caregivers of always best care is dependable and passionate to their work. I am satisfied and so glad that I chose their service. Highly recommend whoever needs their caregiving service!”

Melanie S.

What is Non-Medical Senior Care in Allerton, IA?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Allerton, IA

Types of Elderly Care in Allerton, IA

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Allerton, IA
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Allerton, IA
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Allerton, IA
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Allerton, IA

Benefits of Home Care in Allerton, IA

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Allerton, IA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Allerton, IA

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your IA's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Allerton, IA

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Allerton, IA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Allerton, IA

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Allerton, IA

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Home Care Allerton, IA

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Allerton, IA

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Allerton, IA 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Allerton, IA

Latest News in Allerton, IA

What caused the ByHeart Botulism Outbreak that went on for years?

According to recent reports, the FDA cannot rule out the possibility that contamination might have affected all ByHeart formula products. In response, CDC broadened the case definition to include any infant with botulism who was exposed to ByHeart formula at any time since the product’s release in March 2022.As of December 10, 2025, a total of 51 infants with suspected or confirmed infant botulism and confirmed exposure to ByHeart Whole Nutrition infant formula have been reported from 19 states.Previously, case counts inc...

According to recent reports, the FDA cannot rule out the possibility that contamination might have affected all ByHeart formula products. In response, CDC broadened the case definition to include any infant with botulism who was exposed to ByHeart formula at any time since the product’s release in March 2022.

As of December 10, 2025, a total of 51 infants with suspected or confirmed infant botulism and confirmed exposure to ByHeart Whole Nutrition infant formula have been reported from 19 states.

Previously, case counts included illnesses from August 1, 2025, onward. With the expanded definition, CDC and state partners identified 10 additional prior cases that occurred from December 2023 through July 2025. At this time, no cases have been identified between March 2022 and December 2023. All 10 prior cases are confirmed infant botulism cases with documented exposure to ByHeart formula.

Laboratory confirmation for some cases is ongoing. Illnesses started on dates ranging from December 24, 2023 to December 1, 2025. All 51 infants were hospitalized.

The ByHeart infant formula recall impacts markets outside the United States. Customer information provided by Amazon shows that a limited quantity of recalled ByHeart infant formula was distributed to Argentina, Brazil, Brunei, Canada, Chile, China, Colombia, Ecuador, Egypt, Hong Kong, Israel, Jamaica, Japan, Republic of Korea, Peru, Philippines, Romania, Singapore, South Africa, Thailand, and the British Virgin Islands.

ByHeart, Inc. is the parent company for three manufacturing / packaging facilities:

Of these, the Reading facility manufactures the infant formula base product, which is then blended and packaged at a different facility. The Reading location achieved its FDA registration on April 28, 2022 and was subjected to an initial, and successful, FDA inspection in June 2022. When child illnesses were linked to Cronobacter sakazakii and infant formula in 2022, the FDA chose to take an in-depth look at all the powdered infant formula manufacturing sites, including ByHeart’s Reading facility. What they found was disturbing, resulting in both inspections being classified as “Official Action Indicated.”

The FDA investigation team uncovered numerous problems, which were summarized in a Warning Letter, dated August 30, 2023. These included:

The FDA conducted its next inspection eleven months later. According to information posted on the FDA’s inspection data dashboard, investigators uncovered several serious problems. ByHeart:

The FDA inspected the Blendhouse Allerton facility in 2025. Its Inspection Report stated:

At the close-out of the inspection, a Form FDA 483, Inspectional Observations, was issued for 3 items, along with 2 “Additional Observations”, and 7 “General Discussion with Management”. The three 483 items included, receiving, and releasing [redacted] ingredient used in infant formula base powder that was not held under conditions to prevent adulteration, not taking actions to eliminate all potential harborage areas when issues with rodent arose during the year 2024-2025; and not monitoring the floor conditions adequately at the dryer [redacted] (level [redacted] and level [redacted]) when there were findings of confirmed Cronobacter Sakazakii. The two additional observations consists of the firm not having clear barriers separating hygiene zones; and not monitoring bathhouse differential pressures.

Also shared with the firm on February 14, 2025, was that the FDA observed “consecutive [redacted] pest control service tickets between October 2024 and December 2024 that reported up to 200 large black flies caught in insect light traps in the IF [redacted] .”

Further, Form 483 2025 stated:

“Observation 1: You approved and released for use an ingredient that was not manufactured, packaged, labeled, or held under conditions to prevent adulteration.” “Observation 2: You did not exclude pests from your food plant to protect against contamination of food.” “Observation 3: You did not maintain a building used in the manufacture, processing, packing or holding of infant formula in a clean and sanitary condition.”

The FDA also inspected the Blendhouse Portland facility in 2025. Its Inspection Report found consumer complaints of infant illnesses: Salmonella – 8 Complaints, Campylobacter – 1 Complaint 1, E. coli – 1 Complaint.

Contaminated supplies? Contaminated plaint? Lots of questions.

FDA releases records that show problems at ByHeart date back years

The FDA has released documents showing that unsanitary conditions at a production plant for ByHeart infant formula and positive tests for pathogens have been going on since at least 2022.The company is currently under investigation because of an outbreak of infant botulism traced to its powdered infant formula.As of Nov. 26, there are 37 confirmed cases of infant botulism among babies who were fed ByHeart formula. All of the babies have been hospitalized. Also, there are more than 70 cases that are pending tests to determine wh...

The FDA has released documents showing that unsanitary conditions at a production plant for ByHeart infant formula and positive tests for pathogens have been going on since at least 2022.

The company is currently under investigation because of an outbreak of infant botulism traced to its powdered infant formula.

As of Nov. 26, there are 37 confirmed cases of infant botulism among babies who were fed ByHeart formula. All of the babies have been hospitalized. Also, there are more than 70 cases that are pending tests to determine whether they have been infected with the strain of botulism found in ByHeart formula.

The company says it has found botulism in unopened containers of its formula and has recalled all of its products. The Food and Drug Administration has found that stores are continuing to sell the recalled products. The agency is urging parents and caregivers to not use the ByHeart formula.

Food Safety News filed a Freedom on Information Act request with the FDA earlier this month for all records related to ByHeart, but has not received any documents as of Nov. 26.

Inspection reports from 2023 and 2024, made public on Nov. 26 by the FDA, detail problems discovered at the ByHeart production plant in Allerton, IA, including positive tests for Cronobacter and leaking roofs and cracks in equipment.

The FDA has also released a warning letter sent on Aug. 30, 2023, that covered an inspection from Dec. 21, 2022, through Feb. 17, 2023. Both inspection reports cover problems discovered during the 2022 inspection and subsequent inspections.

In its 2025 report — which is heavily redacted — on an unannounced inspection in February this year the FDA cited a variety of problems including rodent activity and ByHeart’s failure to properly monitor floor conditions.

The FDA had seven discussions with ByHeart management covering significant pest activity, quality assurance employees missing reviews, failure to secure doors, failure to collect swabs during production for pathogen testing, and failure to take measures to prevent water leaks.

The FDA investigators found that the company approved and released an ingredient that was not manufactured, packaged, labeled or held under conditions to prevent adulteration (contamination).

The investigators also found that ByHeart did not exclude pests from its food plant and did not maintain its building in a manner which guarantees production and packaging of infant formula in a clean and sanitary environment. The inspection report also states that ByHeart’s plant was not designed to facilitate maintenance and sanitary operations.

In the investigation report, the FDA inspector noted that a ByHeart representative from the company’s headquarters stated that the company received almost 2,000 complaints related to products produced by the base powder. Complaints are sorted into three categories: Health; Quality; Sensitive/Serious.

Health is related to gastro illnesses. Quality is related to tastes, smells, appearance, damages, and foreign materials. Sensitive is related to Salmonella/pathogen illnesses. The firm stated there were reportedly 1,915 quality complaints, 930 health related complaints, and 9 sensitive complaints.

The FDA inspection report noted that ByHeart has made several improvements at its Allerton, IA, plant, including ceiling repairs, floor seals and exhaust equipment repairs.

A ByHeart official told FDA investigators that there haven’t been any changes to processes or equipment on its infant formula manufacturing line since 2022. Inspection reports from 2023 and 2024 document ongoing problems dating back to 2022.

ByHeart uses a third-party company to conduct inspections of equipment. The last inspection was Oct. 31, 2024.

The company reports test swabbing for Cronobacter and Salmonella and other pathogens, but not for botulism. It has found Cronobacter in its facility.

An FDA inspector observed employees handling ingredients in such a way as to allow for contamination.

According to the inspection report from January 2024, a verbal warning was given to the firm and corporate management, emphasizing the need for compliance with the Food, Drug and Cosmetic Act. During this interaction, consequences for non-compliance were clearly communicated to underscore the importance of adhering to the Act.

“I (the inspector) reviewed the firm’s complaint file from June 2023 to the present. There were numerous complaints regarding product quality and some specifically mentioning issues like spitting-up and diarrhea. Complaints related to these health concerns are investigated by corporate headquarters. The ages of the infants involved in these complaints were 71 days and 90 days. There were no reports of serious injuries or illnesses. Additionally, there were complaints related color and flavor,” according to the 2024 inspection report.

During the January 2023 inspection, dozens of cracks in equipment, floors and the roof were found. Such cracks can harbor foodborne pathogens, including Clostridium botulinum, which causes botulism poisoning.

The 2024 inspection report details problems, including:

“I (the inspector) provided a verbal warning to all present individuals, emphasizing the importance of compliance with the FD&C Act and highlighting the consequences for non-compliance”

The 2023 inspection was merely of records and did not include sampling of the plant or products. It was heavily redacted with numerous paragraphs blacked out. The inspection was conducted June 27 and 28, 2023, and released Nov. 26 this year. The previous inspection was conducted by FDA on May 15, 2022. It found numerous problems.

Many of the problems cited in the 2023 report were repeated in the 2024 report.

The following observations were documented in the 2023 report and covered problems from the 2022 inspection. Those observations included:

“The current inspection focused on the firm’s corrective actions to the previous inspection. The firm’s food safety plan and hazard analysis were reviewed; the plan was not updated with the current ownership. Local firm management stated the firm’s processes and procedures are currently under review by ByHeart corporate leaders and will be updated before Blendhouse Allerton manufactures PIF (powdered infant formula,” according to the 2023 inspection report.

“All individuals present (during the inspection) were provided a verbal warning to comply with the FD&C Act and the consequences for non-compliance.

“I informed all parties that continuous improvement and routine maintenance to this aging facility would be vital to prevent contamination of the powdered infant formula supply. Hillary Sibert, senior VP for quality, affirmed the company’s commitment to (b) (4) manufacturing quality food products. She stated the facility is currently beginning trials with the intention of sending product to market this year.”

The August 2023 warning letter, which was partially redacted, included references to activities dating back to September 2022. During the inspection that led to the warning letter, FDA investigators found significant violations of Title 21, Code of Federal Regulations, Part 106 (21 C.F.R. Part 106), Infant Formula Requirements Pertaining to Current Good Manufacturing Practice, Quality Control Procedures, Quality Factors, Records and Reports, and Notifications (the Infant Formula Rule).

The warning letter documented bacteria, a leaking roof and unsanitary conditions at the production plant.

“On Oct. 17, 2022, you (ByHeart) notified (redacted) that a batch of ByHeart Whole Nutrition Infant Formula finished product had tested positive for Cronobacter spp. and was later confirmed as Cronobacter sakazakii (“C. sakazakii”). The infant formula base, which was a component of the contaminated finished product, was manufactured during a continuous production campaign at the (redacted) facility from July 13, 2022, through Aug. 23, 2022. The infant formula base from this campaign was then blended and packaged as a finished product at one of your third-party contract manufacturer’s facilities from Sept. 15, 2022 through Oct. 7, 2022,” according to the warning letter.

The letter noted that ByHeart initially said the positive test was due to a laboratory error, but that was later disproven.

The FDA’s review of ByHeart’s records showed that the company did not work with its third-party contract manufacturer to further investigate the origin or root cause of the finished product testing positive for the pathogen. As the parent company and entity making all product disposition decisions, the FDA told ByHeart officials it is their responsibility to investigate all aspects of the production process for your products, including operations conducted at your (redacted) facility and your third-party contract manufacturer’s facility, when evaluating the potential root cause for a product contamination event.

In response to the positive test for Cronobacter, ByHeart initially only held and destroyed one lot of infant formula. ByHart directed the release of all other formula. Following discussions with FDA, ByHeart conducted a voluntary recall of the remaining five lots of formula from the same Sept. 15, 2022 – Oct. 7, 2022, campaign that it had previously released into U.S. commerce.

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