A large sinkhole opened near Fillmore and Green streets in San Francisco Monday morning following a water main break that snarled traffic and Muni lines and inundated nearby dwellings with a surge of water.
The water main ruptured near Union and Fillmore streets shortly before midnight Sunday, according to the San Francisco Public Utilities Commission. Crews “worked through the night to stabilize the situation,” the agency said in a statement.
Normal water service was restored shortly before 2:30 p.m., the commission said, though the agency warned that tap water could appear brown “due to sediment stirred up because of the break.” Officials recommended running cold water through the closest tap to the water meter for up to five minutes.
The water main that broke was installed in 1949, the commission said.
The massive sinkhole was still being repaired Monday afternoon at the corner of Fillmore and Green streets. Nearby customers were enduring water service disruptions, the commission said. No fire hydrants were affected, though.
Michelle Ung, manager of Union Street Coffee Roastery — a business at the corner of Fillmore and Union Streets — said she and other employees at the coffee shop arrived to the business Monday morning to find pools of water everywhere. They spent the morning mopping water and sand and are still working, she said.
“We just have to try to clean up and keep the business open,” she said. “It’s a lot of water.”
Some of the worst damage befell the Cameron James Salon, a basement-level beauty shop at 2185 Union St., next door to Union Street Coffee Roastery.
Several inches of muddy water swamped the entire salon, and owner Mohammad Sheikh said it could be weeks before the salon is up and running again.
“This is beyond anybody’s control,” said Sheikh, as he watched his son Omar trudge through the pool of water at the salon’s floor, covering his lower half in a garbage bag. “I’m worried about the tenants that are going to suffer from the losses. … They’re not going to be able to have any business.”
Sheikh said the city was responsive and are responsible for the repair. Crews will be cleaning out the dirt and pumping out the water in the next days and will be fully responsive for any mold-related issues that arise from the damages, he said.
Sheikh’s experience with the city did not appear to be universal among those affected by the surging waters.
An employee at Lombard Nail Spa said she had been waiting hours for city officials to help clean up the damage at the nail salon. The salon, located five blocks away from the sinkhole, was also badly impacted by the rushing water, and its newly renovated floors will likely have to be replaced, said Sue Wong, manager of the building.
“I was shocked,” she said. “When the main broke, there was gushing and flooding in the streets, and it seeped into the salon.”
Reach Annie Vainshtein: [email protected]
Sep 11, 2023|Updated Sep 12, 2023 11:45 a.m.
Annie is a reporter for The San Francisco Chronicle. She previously was a digital producer for The Chronicle’s Datebook section. She graduated from Cal Poly, San Luis Obispo in 2017 with a degree in journalism. During her time there, she spearheaded a culture column, produced radio pieces for NPR-affiliate station KCBX, and was a DJ and writer for KCPR, the campus radio station. Before joining the Chronicle, she was an associate producer at SFGATE and interned at VICE and Flood Magazine. She’s particularly interested in communities and scenes that are often misunderstood.
She can be reached at [email protected].