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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Alexander, NC

Home Care Alexander, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Alexandriana Historic Site gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Alexander, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Alexander, NC

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“The most caring compassionate place i have ever been to”

Tiffany B.
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TESTIMONIALS

“Outstanding care and compassion for both clients and employees”

Jessica
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TESTIMONIALS

“They really appreciate to have their employees there . And that makes me feel happy just being in there in their organization .. my google is under Stephanie young but my last name is now Duarte . Young was my married name , I’m divorced now”

Stephanie Y.
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TESTIMONIALS

“I went for my interview there a week ago and the staff were so nice and welcoming. I’m excited to join the team and see the great things they have in store.”

Kandice S.
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TESTIMONIALS

“I am a current client of this provider It could just be his cooperation or lack thereof. It is regarding his cooperation regarding the service. He tends to not wake the caregiver for assistance during the night time. I would give specific names of individuals in this organization that I would request over others.”

Barbara D.
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TESTIMONIALS

“I am a current client of this provider They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“I am Kathryn Merrell and for the past several months I have been under the care of ABC Senior Services. I have had the privilege of enjoying the care of Lois C. She is the best advertisement for your agency. When I am asked, which happens frequently, about my experience with ABC, I refer to Lois as being your prime example of the type of care they can expect from you. She goes beyond just basic care and does all she can to help remedy any problem we have. I love that I can trust her and feel safe having her share my home with me. She is very professional yet very "down home", a rare combination. You should be very thankful she is on your "team"! Because of her, I have no problem recommending your company to all who ask.”

Kathryn M.
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TESTIMONIALS

“I am a current client of this provider She does whatever is needed without being asked. I have had a couple of very good people, one of which I have now. When I was getting going with them, I had a couple of people I would never like to have again, but that has all been ironed out.”

Joanne G.
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TESTIMONIALS

“I am a current client of this provider Just being here and making meals is great. But they could be more proactive. They need to be better at communicating.”

Joe W.
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TESTIMONIALS

“As a caregiver I am so pleased with the care for the clients. I've never worked for a company that was so dedicated to clients and caregivers. Everyone is always happy, clients and staff. I am blessed to work here.”

Lisa C.
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TESTIMONIALS

“I would recommend them because they provide good services. I've been down on my health, so it's been a blessing to have them taking care of him for me. I appreciate that the caregivers are friendly.”

Roger M.
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TESTIMONIALS

“They're very prompt about coming when they're supposed to and they do what we need them to do. They've helped the most just by being here.”

Bob N.
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TESTIMONIALS

“I am a current client of this provider They've helped the most just by being here, and doing what they're supposed to. They're very prompt about coming when they're supposed to and they do what we need them to do.”

Bob N.
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TESTIMONIALS

“I have honestly never met a group of people who care as much as the Always Best Care team. I have watched the staff there change lives for the better, not only for clients but each other as well. It is a pleasure to be a part of this team, nothing compares to it!!”

Jennifer H.
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TESTIMONIALS

“We were blown away and continue to be by the quality of service and care that the team of ALWAYS BEST CARE provides our family. My parents were moving from out of state and were in immediate need of in-home care. Melisa was wonderful! She was able to help us line up the intake paperwork, clinical assessment and a caregiver within 24 hours of my parents’ arrival in to their new home. Millie and Bethany are tremendous support as their clinical nurse team with a very thorough assessment of both parents. Mary is their care coordinator and was very helpful with finding the perfect caregivers and coordinate the right schedule for my parents . Melisa, Nicole, Jennifer and Janet are also a tremendous asset as they handle and place the caregivers! Jim Smeaton, their owner should be proud of his company! We highly recommend them!”

Katherine K.
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TESTIMONIALS

“ABC in Fletcher has an amazing team, and they made a huge difference for myself and my mother. We had them as in-home caregivers for 10 months. They are responsible, flexible and just a solid group with whom to work. I could reach them by phone immediately almost every time I needed to contact them. They handled billing and insurance claims and kept the caregiver plans absolutely up-to-date. As well as the regular RN visits. Jan, Mary and Melissa rock in addition to our caregivers. My only reason for not giving five stars has to do with the systemic challenge of finding enough caregivers. And in our case, caregivers who are proficient with Parkinson’s patients.”

Jennie G.
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TESTIMONIALS

“After Many years of retirement from critical care nursing I have found the perfect employment enabling me to to care for others. Working with the staff at Always Best Care has been such a blessing and I love my clients that I work with.”

Kathryn W.
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TESTIMONIALS

“I feel like I'm part of the family every time I'm there! A lovely bunch of ladies! The best quality care provider in the business!”

John Z.
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TESTIMONIALS

“I have had many dealing with Always Best Care during my professional healthcare career. They have always provided great care to the seniors they serve. Jim and his team are great to work with and always go above and beyond not only in serving seniors but supporting many events in the community. I would highly recommend ABC for any in home needs.”

Bob P.
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TESTIMONIALS

“I like working with Always Best Care Senior Services because the office staff are so nice and understanding and I have gotten to know them on a level that I know they are here to help me, when I need help or have a questions. From day one when I have called, they have ALL been here to help guide me and they have been there every time I’ve had a questions. Working for ABC has been an honor because I really do love the company and we have some sweet clients. The ladies that work in the office are amazing and without them I do not think our company would thrive like it does. When I did an application, it was on accident and then I got a phone call asking me to come in and interview and honestly I’m so blessed. I love my job because it is my passion to help people and to do what I can to make their daily living better and easier. I honestly don’t think there is anything that needs to change about ABC. I have never worked for such an amazing company before”

Craig R.

What is Non-Medical Senior Care in Alexander, NC?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Alexander, NC

Types of Elderly Care in Alexander, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Alexander, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Alexander, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Alexander River Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Alexander, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local J. Alexander's Restaurant or visit Hezekiah Alexander House, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Alexander, NC

Benefits of Home Care in Alexander, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Alexander, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Alexander, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Alexander, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Alexander, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Alexander, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Alexander, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Alexandria Place
  • Alexander Guest House
  • Morningview Village Senior Community
  • The Cambridge at Brier Creek
  • Alexander County Senior Center
  • Cannon Manor
Home Care Alexander, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Alexander, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Alexander, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Alexander, NC

Latest News in Alexander, NC

Adkins named Grand Marshal of 76th Annual Alexander County Christmas Parade

After reviewing an excellent list of nominees, the Alexander County Christmas Parade Committee has selected Mr. Darrell Adkins as the 2023 Grand Marshal. Area residents are encouraged to attend the 76th annual parade on Saturday, December 2 at 3:00 p.m. to show their support for Adkins.One Grand Marshal nomination letter reads, “Darrell has been an exemplary citizen of this county for over 50 years… what Darrell has meant to his former students, family, friends, and this county is immeasurable… having lived in Alex...

After reviewing an excellent list of nominees, the Alexander County Christmas Parade Committee has selected Mr. Darrell Adkins as the 2023 Grand Marshal. Area residents are encouraged to attend the 76th annual parade on Saturday, December 2 at 3:00 p.m. to show their support for Adkins.

One Grand Marshal nomination letter reads, “Darrell has been an exemplary citizen of this county for over 50 years… what Darrell has meant to his former students, family, friends, and this county is immeasurable… having lived in Alexander County for all of his 66 years, you’ll not find a better person who loves and supports this county better than Darrell.”

A native of Alexander County, Adkins was a standout athlete in football, basketball, and baseball at Alexander Central High School. After high school graduation, he attended Appalachian State University where he attained his Bachelor of Science degree in Business Administration in 1980.

Adkins worked in the computer industry for 16 years, followed by his long career in education and coaching in Alexander County Schools. He began teaching at East Alexander Middle School in 1996 where he also coached football, basketball, and baseball, earning five baseball championships, two football championships, and one basketball championship. He began teaching at ACHS in 2005 and also served as a football and baseball coach. From 2009-2015, Adkins served as a softball coach there, and was then named head softball coach. He led the Lady Cougars to their 10th state softball championship. In total, he earned five state championship rings at ACHS.

Over the years, Adkins volunteered for many seasons as a county recreation sports coach. He also coached travel baseball for 10 years as well as American Legion Baseball. In addition, he volunteered and worked for the Hiddenite Ruritan Club.

Adkins is an active member of East Taylorsville Baptist Church. He and his wife, Sharon, have been married for 42 years. They have a son, Jordan, and two daughters, Lindsey and Jamie.

Adkins was inducted into the 2023 Alexander County Sports Hall of Fame on November 20.

“Throughout the years, I have been able to do what I love – teach and coach. These experiences are so valuable to me,” said Adkins. “I never thought that I would be the Grand Marshal of our Christmas parade and I’m very appreciative of this great honor. I truly love Alexander County and our people.”

For complete details about the 76th Annual Alexander County Christmas Parade, visit https://alexandercountync.gov/parade.

Alexander County in preliminary planning phase for potential new courthouse

Alexander County is taking preliminary steps toward planning for a potential new courthouse facility. The county has contracted with the firm of Jenkins-Peer Architects, located in Charlotte, to provide programming, planning, and conceptual design services for a new courthouse in Alexander County. The new facility, if constructed, would replace the current courthouse which was built after the prior courthouse was destroyed by fire in 1967.To facilitate the process, the Alexander County Courthouse Committee, architects, and stakeholder...

Alexander County is taking preliminary steps toward planning for a potential new courthouse facility. The county has contracted with the firm of Jenkins-Peer Architects, located in Charlotte, to provide programming, planning, and conceptual design services for a new courthouse in Alexander County. The new facility, if constructed, would replace the current courthouse which was built after the prior courthouse was destroyed by fire in 1967.

To facilitate the process, the Alexander County Courthouse Committee, architects, and stakeholders participated in a visioning forum on August 8-10.

County officials have cited numerous deficiencies in courtroom space and design, lack of proper jury facilities, and inadequate office space for court officials as some of the factors driving the decision to move forward with exploring the feasibility of constructing a new courthouse.

The current actions being taken by the Alexander County Board of Commissioners will provide the preliminary design concept and cost estimate necessary for the board to make the most informed decision on whether to move forward with construction.

Marty Pennell, Chairman of the Alexander County Board of Commissioners, said that he plans to petition the state for funding if a new courthouse is going to be constructed.

“The construction of a new courthouse in Alexander County is a large and costly undertaking which neither I, nor the other members of the board, take lightly. We are entrusted by the citizens of Alexander County to oversee the expenditure of public dollars in a fiscally responsible manner and for purposes which will serve the needs of all citizens in the most efficient way possible,” said Pennell. “A courthouse serves the needs of many citizens outside of the traditional function as a venue for court proceedings. The desire of this board is to ensure that if a new courthouse is built, it will be a resource which adequately serves all users of the facility for many decades to come.”

The initial step in the programming and concept design process is to evaluate the needs of all courthouse users. On August 8, that process began as staff hosted a visioning session which kicked off a two-and a-half day planning and information gathering process.

During the visioning session, the architects and county staff met with a large group of stakeholders to gather input on a broad range of topics including overall space needs, adjacency diagrams for interconnected spaces, security and access control concerns, and initial design features. The visioning session then led into numerous meetings with specific user groups over the course of the next two days where more in-depth discussions were held to fully explore needs specific to those spaces and users.

The results of these meetings will be compiled and analyzed by the architectural firm which will present its findings to the courthouse committee for review and discussion. Work sessions between the committee and Jenkins-Peer Architects is expected to continue until sometime in December when a finalized scope and opinion of probable cost will be presented to the Alexander County Board of Commissioners.

Alexander County Manager Shane Fox commented on the courthouse planning process.

“The construction of a courthouse, or any large public building for that matter, is a major undertaking. A project of this magnitude should yield a building that will not only meet our current needs, but also our needs for the foreseeable future,” Fox said. “We currently have a number of services and agencies housed in offsite locations due to space constraints in the current courthouse. One goal of this project will be to bring those back under one roof where they can best function together.”

County Manager Fox also commented on the initial plan to design the new courthouse so that it integrates with the footprint of the current building, citing the importance of leveraging the downtown site as a focal point and anchor.

“The courthouse committee members had explored several site options with the architect prior to my arrival in Alexander County,” Fox said. “The decision to focus on the site of the current courthouse stems from consideration of how it can integrate well with Alexander County Courthouse Park, which sits adjacent to the current building, as well as its potential as a catalyst for sparking revitalization of the surrounding downtown area.”

Courthouse committee members worked with Jenkins-Peer Architects early on to explore how the new building could be constructed on the existing site while still maintaining full operation of the current facility.

“The project is still in its very early stages, and it will take a lot of planning and discussion to move toward any possibility of construction, but without taking this initial first step, it is difficult to ensure that the proper due diligence has been performed,” Fox stated.

Chairman Pennell added, “There are many needs and wants which have been expressed to commissioners by our citizens. The need for a new courthouse is undeniable but must also be balanced with other areas of need this county faces. The decision to move forward on construction will certainly warrant further discussion by the board once we have all the facts presented to us as a result of this programming process.”

County staff expect to have the results of the programming process ready for review as early as January 2024. Additional information about the project will be shared as it becomes available.

Moose named Alexander County Consolidated Human Services Director

Alexander County Government is pleased to announce that David Moose has been promoted to the position of Consolidated Human Services Director. Formerly the Compliance and Procurement Specialist, Moose will continue those duties in addition to his new role as CHS Director.“I want to thank County Manager Shane Fox and the Alexander County Board of Commissioners for this honor of being chosen for the role of Consolidated Human Services Director,” said Moose. “Having already worked closely in various roles with many of t...

Alexander County Government is pleased to announce that David Moose has been promoted to the position of Consolidated Human Services Director. Formerly the Compliance and Procurement Specialist, Moose will continue those duties in addition to his new role as CHS Director.

“I want to thank County Manager Shane Fox and the Alexander County Board of Commissioners for this honor of being chosen for the role of Consolidated Human Services Director,” said Moose. “Having already worked closely in various roles with many of the staff members in these three departments, I know firsthand the level of dedication and passion that they bring to their job each and every day. I look forward to the opportunity to work alongside the directors, managers, and staff as we strive to further build upon the excellent level of service being provided to the citizens of Alexander County.”

As Consolidated Human Services Director, Moose will monitor the performance of and provide direct administrative supervision to the Directors of the Health Department, Department of Social Services, and Senior Center. He will work with the directors to support the achievement of agency goals. In addition, Moose will monitor legislation, trends, and best practices in human services to establish short- and long-term planning for effective delivery of services, and will network with external agencies, community groups, and other entities to build strategic partnerships.

“David has a proven track record of hard work and professionalism during his many years of service here in Alexander County. He is very deserving of this new position,” said County Manager Shane Fox. “The role of Consolidated Human Services Director has been vacant for some time and we are excited to have such a worthy candidate to take the reins for this challenging yet rewarding position. I look forward to working with David in his new role as we strive to provide the best services possible for our citizens.”

Moose began his career in Alexander County Government approximately 20 years ago. He has held positions in the Pretrial Release program (formerly known as Alexander Day Reporting), Tax Office, Sheriff’s Office, and Administration. During his nearly 14 years with the Sheriff’s Office, Moose served in a number of roles including the supervision of the School Resource Officer division.

While employed with Alexander County, Moose pursued opportunities to further his education and advance his career. He attended classes at night during his off time to earn a Bachelor of Science degree from Gardner-Webb University in August 2006 and a Master of Public Administration degree from Appalachian State University in December 2013. Moose cited both programs as being instrumental in equipping him with the skills necessary to take on leadership roles.

Moose was named the county’s Compliance and Procurement Specialist in August 2018, a role in which he worked closely with the County Manager’s office and other county departments to help manage grants and capital projects, and to monitor various programs for compliance with local, state, and federal guidelines. Moose also assisted the County Manager with project management, primarily working with oversight of public infrastructure projects in the areas of water, sewer, and broadband. He also served on various boards at the direction of the County Manager.

Moose has been a resident of Alexander County for nearly 40 years, having grown up in the Ellendale community and currently residing in the Sugar Loaf community. He and his wife, Amanda, have been married almost 20 years and have three children, ages, 16, 12, and 7.

Alexander County DSS gearing up for Medicaid Expansion

The Alexander County Department of Social Services (DSS) is busily making preparations for the launch of North Carolina’s Medicaid Expansion on December 1, 2023.Statewide, approximately 300,000 eligible people currently receiving Medicaid Family Planning benefits will automatically be enrolled in full health care coverage. About 600,000 eligible people will receive additional benefits as a result of the expansion.“The expansion of Medicaid is a momentous milestone that promises to bring numerous benefits to the resi...

The Alexander County Department of Social Services (DSS) is busily making preparations for the launch of North Carolina’s Medicaid Expansion on December 1, 2023.

Statewide, approximately 300,000 eligible people currently receiving Medicaid Family Planning benefits will automatically be enrolled in full health care coverage. About 600,000 eligible people will receive additional benefits as a result of the expansion.

“The expansion of Medicaid is a momentous milestone that promises to bring numerous benefits to the residents of Alexander County. The dedicated Medicaid team at DSS is fully prepared to offer their support,” said Thomas Mitchell, Alexander County DSS Director. “As we embark on this journey, it’s important to note that we cannot predict the initial demand or turnout for application assistance. Presently, we are already managing nearly 10,000 Medicaid cases, so we kindly request patience as we navigate this surge in demand.”

Mitchell said the most efficient method to apply for Medicaid benefits is online at https://epass.nc.gov (QR code will also direct you to the website), but DSS staff will be prepared to assist citizens in person when the expansion launches.

“Applying online is the quickest and most convenient method for submitting your Medicaid application,” he said. “For those who wish to apply in person, our staff will be available Monday through Friday from 8:00 a.m. to 5:00 p.m., although citizens should be prepared for longer wait times as we strive to address each client’s unique needs.”

Medicaid expansion increases the eligible population to adults aged 19-64 who have incomes up to 138 percent of the federal poverty level. For example, expansion gives health care coverage to single individuals making under $20,000 a year. Likewise, a family of three earning under $34,000 combined will now be eligible. Beneficiaries will get care the same way as existing Medicaid beneficiaries and be eligible for the same comprehensive benefits and copays as other non-disabled adults in Medicaid.

Mitchell emphasized that DSS staff are committed to providing clients with the individualized attention they deserve and are prepared to devote the time and resources necessary to serve each client’s specific needs. DSS will also add a computer center for individuals who need computer and internet access for online applications.

“We are thrilled that the expansion of Medicaid is now a reality for North Carolinians who have long awaited this moment,” Mitchell said. “Your patience is greatly appreciated as we work diligently to process the volume of applications.”

Medicaid expansion will be transformative for access to health care in rural areas, for veterans, working adults, and their families while bringing billions in federal dollars to the state. North Carolina is one of 41 states that has expanded Medicaid since it was authorized in 2014.

For more information about the expanded eligibility for NC Medicaid, visit https://medicaid.ncdhhs.gov/north-carolina-expands-medicaid.

Commissioners hear final update from Open Broadband

Thanks to a partnership between Alexander County and Open Broadband, more than 400 local homes and businesses now have high-speed internet service. Alan Fitzpatrick, CEO of Open Broadband, presented a final update to the Alexander County Board of Commissioners at the October 16th meeting as the partnership has concluded.Commissioners approved the agreement with Open Broadband in February 2021, with a combined total investment of approximately $582,000, to provide internet service to underserved and unserved areas of the county....

Thanks to a partnership between Alexander County and Open Broadband, more than 400 local homes and businesses now have high-speed internet service. Alan Fitzpatrick, CEO of Open Broadband, presented a final update to the Alexander County Board of Commissioners at the October 16th meeting as the partnership has concluded.

Commissioners approved the agreement with Open Broadband in February 2021, with a combined total investment of approximately $582,000, to provide internet service to underserved and unserved areas of the county.

Fitzpatrick said the original goal was the provide internet speeds of 25 Mbps download and 3 Mbps upload, but all activated accounts have exceeded that goal in Alexander County. He said that while the official partnership has now ended, his company will continue to upgrade equipment and expand service in the county.

“We’re going to continue to turn up more customers in Alexander County,” said Fitzpatrick. “There is a continual evolution in technology. The network that you helped us get started here is just going to get better and better. We will continue to make our own investments and citizens will benefit from that.”

Open Broadband has fixed-wireless equipment on existing towers on Linney’s Mountain and in the Ellendale and Stony Point communities. They also installed a tower on Roundtop Mountain and All Uphill Drive, in addition to 24 hub locations which distribute the wireless signal to more customers.

Fitzpatrick said there is some new technology that will significantly boost internet speeds for their customers, beginning in Stony Point.

“The county is making strides in helping to provide broadband to homes and businesses where internet service is poor or nonexistent,” said Marty Pennell, Chairman of the Alexander County Board of Commissioners. “Having broadband internet service is a necessity these days and we’re proud to have partnered with Open Broadband to help provide a low-cost solution for these 400+ customers.”

For more information about Open Broadband, visit www.openbb.net/alexanderco or call (980) 246-8989.

In other business:

• County Attorney Ben Faulkenberry presented a non-profit organization funding policy to the board for review and approval. He said the purpose of the policy is to promote partnerships between Alexander County and non-profit organizations whose missions and goals are to improve the overall well-being of local citizens. The new policy will help the county to ensure accountability and transparency of the use of public funds and will allow a fair process for submitting, reviewing, and approving applications from local non-profits. Following the presentation, commissioners approved the non-profit funding policy. The application will be available on the county’s website and will be due by February 28 of each year.

• In the County Manager’s Report, Shane Fox said the county veteran services office has moved to the Alexander County Services Center to provide improved access and accommodations for local veterans and their families.

Fox expressed his appreciation to NC Senator Eddie Settle and NC Representative Jeffrey Elmore for helping to secure approximately $10 million for the county, school system, and town. The state funding will be used for the county’s current water line extension project, a new EMS building at station #1, an elevated water tank in Bethlehem, court system improvements, Alexander Central High School stadium upgrade, town sidewalks, non-profit funding, and more.

He said the new fire training facility at the fairgrounds is progressing as the land has been graded and footers have been poured. The containers are supposed to arrive next week.

There will be a second bid opening on October 18 for the “Housing Our Teachers” project at 16 West Main Avenue (the former Chamber of Commerce building). Once renovated, the building will have a ground-floor commercial space with two one-bedroom apartments on the second floor that will be designed to attract teachers. The NC Department of Commerce Rural Economic Development Division awarded a $650,000 Rural Transformation Grant to the county to rehabilitate the property with the county contributing $100,000 to the project.

Fox said the Bethlehem Park improvement project should be bid before the end of 2023. The project includes approximately $1.5 million in much-needed improvements such as new concessions and bathrooms, additional picnic space, new ADA-compliant parking and walkway, field lighting improvements, tennis court resurfacing with pickleball and basketball courts, new batting cages, and more.

He said the bid documents for the Bowman Court sewer project should be ready by the end of the year.

The Alexander Senior Center held a Medicare Spooktacular on October 13 with 130 participants in attendance for the open enrollment event.

Fox said the Post-Overdose Response Team’s Community Paramedic is Shannon Childers, who currently has eight clients, two of whom are advancing toward true recovery from addiction. He said the program is beginning to see some significant progress.

• Commissioners approved three budget amendments, including one for a net increase of $40,000 in solid waste fund expenditures for the Sugar Loaf Convenience Site project.

• The board approved two road names as submitted: Daisy Lane (off Willie McLeod Road) and Eastfield Lane (off O.E. Teague Road).

• The board appointed Susan Fontyn to a 3-year term on the Library Board of Trustees.

The next meeting of the Alexander County Board of Commissioners is scheduled for Monday, November 6 at 6:00 p.m. at the CVCC Alexander Center for Education (room #103). Meetings are recorded and can be viewed on the county’s Government Channel on Spectrum channel 192 or the county’s YouTube channel at www.youtube.com/alexandercountync. Meeting agendas, minutes, videos, and more are available on the county’s website at https://alexandercountync.gov/commissioners.

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