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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Weaverville, NC

Home Care Weaverville, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Vance Birthplace gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Weaverville, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Weaverville, NC

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“The most caring compassionate place i have ever been to”

Tiffany B.
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“Outstanding care and compassion for both clients and employees”

Jessica
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TESTIMONIALS

“They really appreciate to have their employees there . And that makes me feel happy just being in there in their organization .. my google is under Stephanie young but my last name is now Duarte . Young was my married name , I’m divorced now”

Stephanie Y.
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TESTIMONIALS

“I went for my interview there a week ago and the staff were so nice and welcoming. I’m excited to join the team and see the great things they have in store.”

Kandice S.
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TESTIMONIALS

“I am a current client of this provider It could just be his cooperation or lack thereof. It is regarding his cooperation regarding the service. He tends to not wake the caregiver for assistance during the night time. I would give specific names of individuals in this organization that I would request over others.”

Barbara D.
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TESTIMONIALS

“I am a current client of this provider They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“I am Kathryn Merrell and for the past several months I have been under the care of ABC Senior Services. I have had the privilege of enjoying the care of Lois C. She is the best advertisement for your agency. When I am asked, which happens frequently, about my experience with ABC, I refer to Lois as being your prime example of the type of care they can expect from you. She goes beyond just basic care and does all she can to help remedy any problem we have. I love that I can trust her and feel safe having her share my home with me. She is very professional yet very "down home", a rare combination. You should be very thankful she is on your "team"! Because of her, I have no problem recommending your company to all who ask.”

Kathryn M.
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TESTIMONIALS

“I am a current client of this provider She does whatever is needed without being asked. I have had a couple of very good people, one of which I have now. When I was getting going with them, I had a couple of people I would never like to have again, but that has all been ironed out.”

Joanne G.
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TESTIMONIALS

“I am a current client of this provider Just being here and making meals is great. But they could be more proactive. They need to be better at communicating.”

Joe W.
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“As a caregiver I am so pleased with the care for the clients. I've never worked for a company that was so dedicated to clients and caregivers. Everyone is always happy, clients and staff. I am blessed to work here.”

Lisa C.
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TESTIMONIALS

“I would recommend them because they provide good services. I've been down on my health, so it's been a blessing to have them taking care of him for me. I appreciate that the caregivers are friendly.”

Roger M.
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TESTIMONIALS

“They're very prompt about coming when they're supposed to and they do what we need them to do. They've helped the most just by being here.”

Bob N.
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TESTIMONIALS

“I am a current client of this provider They've helped the most just by being here, and doing what they're supposed to. They're very prompt about coming when they're supposed to and they do what we need them to do.”

Bob N.
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TESTIMONIALS

“I have honestly never met a group of people who care as much as the Always Best Care team. I have watched the staff there change lives for the better, not only for clients but each other as well. It is a pleasure to be a part of this team, nothing compares to it!!”

Jennifer H.
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TESTIMONIALS

“We were blown away and continue to be by the quality of service and care that the team of ALWAYS BEST CARE provides our family. My parents were moving from out of state and were in immediate need of in-home care. Melisa was wonderful! She was able to help us line up the intake paperwork, clinical assessment and a caregiver within 24 hours of my parents’ arrival in to their new home. Millie and Bethany are tremendous support as their clinical nurse team with a very thorough assessment of both parents. Mary is their care coordinator and was very helpful with finding the perfect caregivers and coordinate the right schedule for my parents . Melisa, Nicole, Jennifer and Janet are also a tremendous asset as they handle and place the caregivers! Jim Smeaton, their owner should be proud of his company! We highly recommend them!”

Katherine K.
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TESTIMONIALS

“ABC in Fletcher has an amazing team, and they made a huge difference for myself and my mother. We had them as in-home caregivers for 10 months. They are responsible, flexible and just a solid group with whom to work. I could reach them by phone immediately almost every time I needed to contact them. They handled billing and insurance claims and kept the caregiver plans absolutely up-to-date. As well as the regular RN visits. Jan, Mary and Melissa rock in addition to our caregivers. My only reason for not giving five stars has to do with the systemic challenge of finding enough caregivers. And in our case, caregivers who are proficient with Parkinson’s patients.”

Jennie G.
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TESTIMONIALS

“After Many years of retirement from critical care nursing I have found the perfect employment enabling me to to care for others. Working with the staff at Always Best Care has been such a blessing and I love my clients that I work with.”

Kathryn W.
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TESTIMONIALS

“I feel like I'm part of the family every time I'm there! A lovely bunch of ladies! The best quality care provider in the business!”

John Z.
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TESTIMONIALS

“I have had many dealing with Always Best Care during my professional healthcare career. They have always provided great care to the seniors they serve. Jim and his team are great to work with and always go above and beyond not only in serving seniors but supporting many events in the community. I would highly recommend ABC for any in home needs.”

Bob P.
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TESTIMONIALS

“I like working with Always Best Care Senior Services because the office staff are so nice and understanding and I have gotten to know them on a level that I know they are here to help me, when I need help or have a questions. From day one when I have called, they have ALL been here to help guide me and they have been there every time I’ve had a questions. Working for ABC has been an honor because I really do love the company and we have some sweet clients. The ladies that work in the office are amazing and without them I do not think our company would thrive like it does. When I did an application, it was on accident and then I got a phone call asking me to come in and interview and honestly I’m so blessed. I love my job because it is my passion to help people and to do what I can to make their daily living better and easier. I honestly don’t think there is anything that needs to change about ABC. I have never worked for such an amazing company before”

Craig R.

What is Non-Medical Senior Care in Weaverville, NC?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Weaverville, NC

Types of Elderly Care in Weaverville, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Weaverville, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Weaverville, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Main Street Nature Park Weaverville nc with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Weaverville, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Glass Onion or visit Dry Ridge Museam, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Weaverville, NC

Benefits of Home Care in Weaverville, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Weaverville, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Weaverville, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Weaverville, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Weaverville, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Weaverville, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Weaverville, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • The Greens at Weaverville
  • Shangri La Family Care Home
  • Rest Care
  • Harmony at Reynolds Mountain
  • Senior Care Authority - Asheville, NC
  • Chunns Cove Assisted Living
Home Care Weaverville, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Weaverville, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Weaverville, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Weaverville, NC

Latest News in Weaverville, NC

Reems Creek headwaters, over 200 acres preserved near Weaverville

This article has been updated to correct the spelling of Michelle Pugliese's last name.ASHEVILLE - A 229-acre tract of land, which holds a rare plant habitat and the headwaters of Reems Creek, might have become another development in the Weaverville area, but instead it was sold to the Southern Appalachian Highlands Conservancy, forever protecting it from developer interests.The land known as the Reems Creek Bowl was sold to the nonprofit land trust May 16 for just over $1 million, partially using money ...

This article has been updated to correct the spelling of Michelle Pugliese's last name.

ASHEVILLE - A 229-acre tract of land, which holds a rare plant habitat and the headwaters of Reems Creek, might have become another development in the Weaverville area, but instead it was sold to the Southern Appalachian Highlands Conservancy, forever protecting it from developer interests.

The land known as the Reems Creek Bowl was sold to the nonprofit land trust May 16 for just over $1 million, partially using money from a North Carolina Land and Water Fund grant. The property used to contain the locally famous Blackberry Inn, but the 69-acre portion of the land it sits on was split from the now-preserved 229-acre portion and was sold to different buyers, according to the SAHC's website.

Locals may also know the tract of land for another reason: the Snowball Mountain Trail, which connects to the 1,175-mile-long Mountains-to-Sea Trail, runs along the northern edge.

More:Buncombe County to conserve 202 acres of forested ridgeline, edging closer to 2030 goal

More:Answer Woman: Why is the Blue Ridge Parkway closed when it's warm and sunny in Asheville?

"It is personally one of my favorite regional hikes in the area," said SAHC Land Protection Director Michelle Pugliese, who led this conservation project. "If you're the kind of person, like me, who wants to have a hike that brings you to sort of a stunning overlook, this one brings you to Hawkbill Rock, and that is sort of on the southeast corner of the Reems Creek Bowl property."

While the 6.8-mile Snowball Mountain Trail can be accessed via the Craggy Gardens Picnic Area on the Blue Ridge Parkway, the land now owned by SAHC is not open to the public. Pugliese said this was for a variety of safety, time, monetary and legal reasons, but also one big reason: This land holds sensitive and rare wildlife habitats.

"Reems Creek Bowl itself is actually a designated natural area that North Carolina's Natural Heritage Program designated due to the quality of the natural resources found on site," she said.

Related:Is development coming to your area? New Buncombe County map shows possible hot spots

Approved Development:Almost 125 townhouses approved for Weaverville, Arden

Potential Development:Massive, 577-unit residential development could be coming near Weaverville

Before being bought by SAHC, the land was owned for over a century by the Stikeleather family. When it came time to sell, former owners Jane Stikeleather, Becky Norris and James Stikeleather III could have sold it to developers, SAHC's website says. Instead, they chose to wait out the long process it takes for a land trust to gather funds, get appropriate permission and finally close on the property, Pugliese said.

"Its not every day that somebody has owned a large undisturbed tract of land for over 100 years in their family," she said.

This land connects to other SAHC protected land, like Snowball Mountain Preserve, Little Snowball Mountain Preserve and the Woodfin Watershed Conservation easement, to form a 2,219-acre wildlife sanctuary, according to SAHC spokesperson Angela Shepherd. The land also connects to the Pisgah National Forest, helping to buffer it against future development.

Protecting land in large chucks is important, Pugliese said, because it means animals have room to roam.

"If you were to take this tract of land and relocate it with all of the same features that it has in an area that's surrounded by residential subdivisions, that would not be accessible to certain species," she said. "For it to be really useful as a wildlife habitat, its got to be connected to larger tracts of land."

Buncombe's First State Park:Pisgah View park closes on 230 acres of land for $2 million, gears up for master plan

Hiking News:Pisgah National Forest trail to get facelift from local mountain biking nonprofit

The conservation of this land will also help to protect Reems Creek, as protecting a stream's headwaters protects both the quality and the quantity of its water, Pugliese said.

Overall, SAHC preserved 1,611 acres of land in 2022, according to Shepherd.

Christian Smith is the general assignment reporter for the Asheville Citizen Times. Questions or comments? Contact him at [email protected] or 828-274-2222.

'Everyone should be given a chance' Local family fights for health insurance coverage

7ASHEVILLE, N.C. (WLOS) — A Weaverville family is desperate for help as a 35-year-old husband and father is in the hospital, trying to recover from a brain injury.'Everyone should be given a chance' Local family fights for health insurance coverageHis doctors believe he could get better if he moves to a specialized rehab facility, but his health insurance won't pay for it.Ryan Richards has two young daughters and a wife and loved playing music at church.But on Feb. 17, his whole world changed with an ...

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ASHEVILLE, N.C. (WLOS) — A Weaverville family is desperate for help as a 35-year-old husband and father is in the hospital, trying to recover from a brain injury.

'Everyone should be given a chance' Local family fights for health insurance coverage

His doctors believe he could get better if he moves to a specialized rehab facility, but his health insurance won't pay for it.

Ryan Richards has two young daughters and a wife and loved playing music at church.

But on Feb. 17, his whole world changed with an ear ache that turned into an infection and then much worse.

"He developed a small brain injury, still in the hospital, minimally conscious, part of a brain injury," said his wife Amber Richards. "It's a very slow going recovery."

He's been in the hospital for about six months now.

During that time Amber has tried over and over again to get him into a rehab facility designed to help patients like Ryan.

One of those facilities even said "he most definitely meets medical necessity criteria."

"Surgeons, hospitalists, doctors at Mission have said that is what he needs, that type of rehab, but insurance has denied, because I guess they don't have enough proof that would be helpful," said Amber.

Documents from his medical team in June show "his labs are improving... He turns his head to voice..."

NEWS 13 HELP DESK: MAN BUILDS DAM ON PROPERTY LINE, FLOODING OUT NEIGHBORS' YARD

The same month, a letter from United Healthcare says "your doctor has requested admission to an acute impatient rehabilitation hospital... For strength and activity."

It goes on to say "we reviewed the health plan criteria for admission. The admission is not covered... Because you are not able to tolerate the amount of therapy required."

News 13 asked what the hardest part of all this had been for Amber:

Not seeing him get the help he needs," she said.

After appealing the decision, United Healthcare denied the request again, saying "your health plan does not consider your transfer to be medically needed."

Ana Prendergrast is now representing the family, and says she's shocked by the process.

"It's awful, it truly feels impossible," she told News 13.

NEWS 13 HELP DESK: 'SHOCK AND DISBELIEF,' ASHEVILLE FAMILY QUESTIONS $1,200 WATER BILL

The latest healthcare denial on Aug. 3 said, "we cannot approve this because it is not medically needed....the requested hospital rehabilitation is not shown to be helpful for your condition."

"He needs this specific type of care and United Healthcare as an entity is saying, 'nah, we don't think it's worth paying for.' I don't know why they get to decide that," Prendergrast said.

Amber said she doesn't know where else to turn or what else to try as she clings to hope that her husband will someday get better.

"Everyone should be given a chance," she said. "He's 35 years old and needs some help."

News 13 did reach out to United Healthcare.

A representative tells us they are working to get more information on this case.

We will follow up when we get a response from United Healthcare.

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Massive, 577-unit residential development could be coming near Weaverville

A new 577-unit development with a mix of single-family lots, townhouses and apartment buildings could be coming just outside of Weaverville.Located across I-26 from downtown Weaverville, the 88 acre tract is planned for 118 single-family homes, 163 townhouses and 296 multifamily apartment units plus three clubhouses, three pools and seven playgrounds, site plans made by Asheville-based civil engineering firm Civil Design Concepts show. Brevard-based developer First Victory, Inc., applied on Nov. 21 for the special use p...

A new 577-unit development with a mix of single-family lots, townhouses and apartment buildings could be coming just outside of Weaverville.

Located across I-26 from downtown Weaverville, the 88 acre tract is planned for 118 single-family homes, 163 townhouses and 296 multifamily apartment units plus three clubhouses, three pools and seven playgrounds, site plans made by Asheville-based civil engineering firm Civil Design Concepts show. Brevard-based developer First Victory, Inc., applied on Nov. 21 for the special use permit required to start building the project, which will be reviewed by the county Board of Adjustment.

Typically, planning staff put special use permit applications, staff reports, site plans and any additional documents related to developments on the county's website. However, in the case of this project, called Northridge Farms, only the site plans and traffic study were provided, not the application or staff report.

"The application is currently incomplete," Buncombe County Planning and Development Director Nathan Pennington told the Citizen Times on Dec. 29. "We have requested additional information, and once we receive that information, then we will be able to schedule a meeting date and will pass along the requested document."

At time of reporting, the county's website says the Board of Adjustment will review the project's application at its Feb. 8 meeting. However, Pennington said that date may change depending on when the county receives the completed application.

The Board of Adjustment reviews all special use permits in the county, which are required for all residential developments with greater than eight units or four structures. Board members are not allowed by state law to use personal opinions about the project to make decisions and must instead rely on expert testimony to determine whether or not the development meets county laws and standards.

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Project specifics

The project's main entrance is planned to be on Northridge Commons Parkway, the road running through the shopping center off of I-26 with a Walmart and Lowe's called Northridge Commons. At this entrance, a portion of the development is set aside for commercial use.

A secondary entrance is planned for Gill Branch Road, a rural and residential state road. According to a traffic study completed Dec. 9 by Pennsylvania-based firm Gannett Fleming, no changes to any roads except the extensions shown in the site plans should be made, despite the project generating nearly 5,000 trips per day.

Although the site will have a Weaverville mailing address and sits less than 3 miles from downtown, Weaverville Planning Director James Eller said the property is outside of city limits.

"As currently constituted, the properties in question are just outside the Town of Weaverville. Therefore, our zoning is not applicable to the properties and the development review process will flow solely through Buncombe County," Eller said.

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Two streams, Reems Creek and Gill Branch, run through the property and will be preserved, plans show. Wetland around Gill Branch is also shown to be preserved, though a smaller amount of wetland near both streams will be removed.

The 296 apartment units will be distributed throughout 11 buildings, each with three stories on half of the building and four stories on the other half. A planned 518 parking spaces will be shared between the apartment units. Floor plans included with the site plans show one-, two- and three-bedroom units could be available.

Site plans show the proposed project will have two types of townhouses: 63 traditional townhouses over 17 structures and 100 "casita" units, like duplexes, over 50 structures. Traditional townhouses will be three or four units per structure but will include a one-car garage and driveway. "Casita" units will not have a garage or driveway but will have 175 shared parking spaces.

Lots for single-family homes will be subdivided, but the homes themselves are not a part of the site plans, making it unclear whether lots will be sold as-is or whether the homes have simply not been planned yet.

Two different types of single-family lots are shown on site plans. Most of the lots are relatively small and shaped like rough rectangles. In contrast, eight large single-family "estate" lots sit to the north of Gill Branch, separated from the rest of the development by the stream. One "estate" lot will hold an existing house already on the property, the plans show.

One clubhouse is planned for each of the project's areas: the smaller single-family lots, the townhouses and the apartments. Only floor plans for the apartment's clubhouse are included with the larger site plans, but that clubhouse is set to contain a fitness room, two work-from-home suites, a lounge, a business center, a conference room, a clubroom and a game room.

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In addition to the three pools and seven playgrounds, walking trails and sidewalks are included throughout the development, plans show, and the apartments are even planned to have their own dog park.

Note: This article has been updated to include the correct name of the developer.

Christian Smith is the general assignment reporter for the Asheville Citizen Times. Questions or comments? Contact him at [email protected] or 828-274-2222.

Weaverville restaurant shut down by health department; multiple critical violations cited

ASHEVILLE - A local restaurant has announced a temporary closure following a low health inspection score.On March 9, Tommy’s Family Restaurant, at 247 N. Main St. in Weaverville, informed customers via social media that the business will be closed for kitchen improvements and renovations.The social media post stated:“We are currently closed to improve our kitchen and do some mino...

ASHEVILLE - A local restaurant has announced a temporary closure following a low health inspection score.

On March 9, Tommy’s Family Restaurant, at 247 N. Main St. in Weaverville, informed customers via social media that the business will be closed for kitchen improvements and renovations.

The social media post stated:

“We are currently closed to improve our kitchen and do some minor renovations. We will be closed for now, but hope to be back up and running on Tuesday, March 14, 2023. Thanks for your patience. See y'all soon!”

The announcement follows Tommy’s Family Restaurant receiving a score of 72 out of 100 on a follow-up health inspection performed by the Buncombe County Health & Human Services on March 7 – the lowest score it's received in recent inspections.

Jessica Silver, Environmental Health Administrator for BCHHS, said in an email that Tommy’s Family Restaurant’s permit to operate was suspended on March 7.

"The facility was given 30 days to address repeat food safety violations. After thirty days, the operator failed to address food safety issues which resulted in a permit suspension," she said.

The restaurant must address issues identified in the inspection report to have the permit suspension lifted and will have to demonstrate active managerial control by addressing the violations observed on the inspection report, she said.

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On Dec. 29, 2021, Tommy’s Family Restaurant received a health score of 90.

On June 22, 2022, the restaurant received a score of 81.5.

On Aug. 2, 2022, the restaurant received a score of 90.5.

On Dec. 8, 2022, the restaurant received a score of 88.

On Feb. 2, the restaurant received a score of 78.5.

Multiple follow-up visits to Tommy's Family Restaurant were made between each inspection, Silver said.

"The lowest score a restaurant can receive and remain open is a 70. If a score is lower than a 70, an immediate permit revocation is issued and the restaurant must close," Silver said.

However, a permit may be immediately suspended regardless of the score, which may be determined by the violation and frequency of the violation observed and the risk of foodborne illness associated with continuing noncompliance with the N.C. Food Code, she said.

No recent complaints or reports of illnesses had been received by, confirmed, or linked to the restaurant by the department at the time of publication.

The reinspection report from March 7, in which the restaurant received a score of 72, notes that there were new and ongoing repeat and critical violations that required immediate action.

One of the ongoing issues is that the person in charge is not a certified food protection manager, according to the inspector’s remarks.

“PERSON IN CHARGE shall demonstrate to the REGULATORY AUTHORITY knowledge of foodborne disease prevention, application of the HAZARD Analysis and CRITICAL CONTROL POINT principles, and the requirements of this Code. The PERSON IN CHARGE shall demonstrate this knowledge by complying with this Code by having no violations of PRIORITY ITEMS during the current inspection. The same violations have been addressed repeatedly in inspections, education has been provided during the inspections, after the inspections, food safety booklet provided twice. Immediate permit action taken,” the report stated.

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Violations listed from the March 7 report included issues with food temperatures, food not properly reheated, food sitting out without refrigeration for too long, food kept past their expiration dates, mislabeling, and cleaning products and insect spray not properly stored.

Other violations included:

"Tommy’s Family Restaurant has been working with our Environmental Health staff and other food safety professionals to educate their staff and make the necessary improvements to have their permit suspension lifted," Silver said.

View the full health inspection reports at buncombe-nc.healthinspections.us/reports.cfm.

Silver recommends anyone who suspects they have a foodborne illness should seek care from their primary care physician as needed.

Complaints can be received by the BCHHS-Communicable Disease section at 828-250-5109 and/or by calling Environmental Health at 828-250-5016.

Tiana Kennell is the food and dining reporter for the Asheville Citizen Times, part of the USA Today Network. Email her at [email protected] or follow her on Twitter/Instagram @PrincessOfPage. Please support this type of journalism with asubscription to the Citizen Times.

ASPCA's BRC in Weaverville celebrating 5 years, 500 rehabilitated dogs and counting

MAY 10, 2023 - Lolly, who was rescued from a largescale puppy mill in Iowa, arrived at the ASPCA Behavioral Rehabilitation Center timid and tail-tucked. After 13-15 weeks of hands-on training with behavior specialists, she’s a new dog. (Photo credit: WLOS staff)WEAVERVILLE, N.C. (WLOS) — Western North Carolina is home to a one-of-a-kind facility that specializes in rehabilitating fearful and under-socialized dogs.0 seconds of 0 secondsVolume 90%ASPCA's BRC in Weaverville celebrating 5 years, 500 rehabilitated...

MAY 10, 2023 - Lolly, who was rescued from a largescale puppy mill in Iowa, arrived at the ASPCA Behavioral Rehabilitation Center timid and tail-tucked. After 13-15 weeks of hands-on training with behavior specialists, she’s a new dog. (Photo credit: WLOS staff)

WEAVERVILLE, N.C. (WLOS) — Western North Carolina is home to a one-of-a-kind facility that specializes in rehabilitating fearful and under-socialized dogs.

0 seconds of 0 secondsVolume 90%

ASPCA's BRC in Weaverville celebrating 5 years, 500 rehabilitated dogs and counting

The ASPCA Behavioral Rehabilitation Center (BRC) in Weaverville is celebrating its five-year anniversary with an impressive success rate.

According to Deirdre Franklin, senior manager of placement at the BRC, in its five years, the facility has rehabilitated 500 dogs and counting.

Lolly is one of them.

Rescued from a largescale puppy mill in Iowa with more than 500 other dogs, Lolly arrived at the BRC timid and tail-tucked. After 13-15 weeks of hands-on training with behavior specialists, she’s a new dog.

“She’s living her best life, and we’re so happy for her,” Franklin said.

Lolly graduated from the program but didn’t go far.

“Our vet, Dr. Ashley, adopted Lolly. She was so fortunate to be able to go from puppy mill life to living with a veterinarian,” Franklin said. “She’s just got a gregarious personality now. She’s much more social. She will come to work and will greet people in their offices, which is great because the dog that we saw before would have never been able to do that.”

From her days confined to a cage, the BRC graduate now shares a couch – and plenty of toys – with her four-legged sibling.

Lolly’s transformation is not abnormal for the BRC.

“We’ve had over 500 dogs be able to go through this program, who were severely fearful and under-socialized, and now they are companion animals all over the nation,” Franklin said.

Fifteen of the most recent program graduates are now up for adoption, including Ladybug, a Caucasian shepherd who can’t say no to a tasty treat!

“She’s about 116 pounds, and she is looking for an adoptive home where she can lounge, hang out on your porch, enjoy some sun time with you,” Franklin said.

And Pasadena, a black lab-mix eager to put her new car riding skills to the test.

“Most of these dogs are coming from hoarding cases, or they’re coming from puppy mills or dog fighting backgrounds. So, most of them have never experienced a home before, have never felt leash pressure, have never heard household sounds,” Franklin said. “Most of them have never been in a car before, so helping them be able to ride in a car and go somewhere is a big deal for them.”

NEW 'LEASH' ON LIFE: ASPCA BEHAVIORAL REHAB CENTER REHABS 'UNADOPTABLE' DOGS IN WNC

Rehabilitation differs, depending on the dog, but the happy endings are all pretty similar.

“It’s the best feeling in the world to see that come to fruition and to see them become a dog and a household pet,” Franklin said.

Without the BRC, Franklin said most of these dogs’ futures would be very different.

“Most of those dogs are euthanasia candidates. So, they are getting their second or third chance by being able to come through our program,” Franklin said.

FIRST OF ITS KIND REHAB CENTER IN WNC FOR UN-ADOPTABLE DOGS FINDS SUCCESS

ASPCA’s BRC is the only facility of its kind in the country. The staff at the Weaverville facility now train others through their 'learning lab'. The Learning Lab offers on-site, experiential workshops at the BRC for select shelter partners, in addition to virtual learning opportunities for shelter professionals nationwide.

“We’ve had [nearly] 30,000 people sign up for those courses and be able to take that information wherever they are in the world and help more animals in need,” Franklin said.

For more information about BRC and its available dogs, click here.

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