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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Candler, NC

Home Care Candler, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Mr. Candler Gravesite gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Candler, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Candler, NC

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“The most caring compassionate place i have ever been to”

Tiffany B.
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“Outstanding care and compassion for both clients and employees”

Jessica
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“They really appreciate to have their employees there . And that makes me feel happy just being in there in their organization .. my google is under Stephanie young but my last name is now Duarte . Young was my married name , I’m divorced now”

Stephanie Y.
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TESTIMONIALS

“I went for my interview there a week ago and the staff were so nice and welcoming. I’m excited to join the team and see the great things they have in store.”

Kandice S.
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TESTIMONIALS

“I am a current client of this provider It could just be his cooperation or lack thereof. It is regarding his cooperation regarding the service. He tends to not wake the caregiver for assistance during the night time. I would give specific names of individuals in this organization that I would request over others.”

Barbara D.
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TESTIMONIALS

“I am a current client of this provider They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“I am Kathryn Merrell and for the past several months I have been under the care of ABC Senior Services. I have had the privilege of enjoying the care of Lois C. She is the best advertisement for your agency. When I am asked, which happens frequently, about my experience with ABC, I refer to Lois as being your prime example of the type of care they can expect from you. She goes beyond just basic care and does all she can to help remedy any problem we have. I love that I can trust her and feel safe having her share my home with me. She is very professional yet very "down home", a rare combination. You should be very thankful she is on your "team"! Because of her, I have no problem recommending your company to all who ask.”

Kathryn M.
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TESTIMONIALS

“I am a current client of this provider She does whatever is needed without being asked. I have had a couple of very good people, one of which I have now. When I was getting going with them, I had a couple of people I would never like to have again, but that has all been ironed out.”

Joanne G.
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TESTIMONIALS

“I am a current client of this provider Just being here and making meals is great. But they could be more proactive. They need to be better at communicating.”

Joe W.
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“As a caregiver I am so pleased with the care for the clients. I've never worked for a company that was so dedicated to clients and caregivers. Everyone is always happy, clients and staff. I am blessed to work here.”

Lisa C.
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“I would recommend them because they provide good services. I've been down on my health, so it's been a blessing to have them taking care of him for me. I appreciate that the caregivers are friendly.”

Roger M.
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TESTIMONIALS

“They're very prompt about coming when they're supposed to and they do what we need them to do. They've helped the most just by being here.”

Bob N.
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TESTIMONIALS

“I am a current client of this provider They've helped the most just by being here, and doing what they're supposed to. They're very prompt about coming when they're supposed to and they do what we need them to do.”

Bob N.
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TESTIMONIALS

“I have honestly never met a group of people who care as much as the Always Best Care team. I have watched the staff there change lives for the better, not only for clients but each other as well. It is a pleasure to be a part of this team, nothing compares to it!!”

Jennifer H.
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TESTIMONIALS

“We were blown away and continue to be by the quality of service and care that the team of ALWAYS BEST CARE provides our family. My parents were moving from out of state and were in immediate need of in-home care. Melisa was wonderful! She was able to help us line up the intake paperwork, clinical assessment and a caregiver within 24 hours of my parents’ arrival in to their new home. Millie and Bethany are tremendous support as their clinical nurse team with a very thorough assessment of both parents. Mary is their care coordinator and was very helpful with finding the perfect caregivers and coordinate the right schedule for my parents . Melisa, Nicole, Jennifer and Janet are also a tremendous asset as they handle and place the caregivers! Jim Smeaton, their owner should be proud of his company! We highly recommend them!”

Katherine K.
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TESTIMONIALS

“ABC in Fletcher has an amazing team, and they made a huge difference for myself and my mother. We had them as in-home caregivers for 10 months. They are responsible, flexible and just a solid group with whom to work. I could reach them by phone immediately almost every time I needed to contact them. They handled billing and insurance claims and kept the caregiver plans absolutely up-to-date. As well as the regular RN visits. Jan, Mary and Melissa rock in addition to our caregivers. My only reason for not giving five stars has to do with the systemic challenge of finding enough caregivers. And in our case, caregivers who are proficient with Parkinson’s patients.”

Jennie G.
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TESTIMONIALS

“After Many years of retirement from critical care nursing I have found the perfect employment enabling me to to care for others. Working with the staff at Always Best Care has been such a blessing and I love my clients that I work with.”

Kathryn W.
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TESTIMONIALS

“I feel like I'm part of the family every time I'm there! A lovely bunch of ladies! The best quality care provider in the business!”

John Z.
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TESTIMONIALS

“I have had many dealing with Always Best Care during my professional healthcare career. They have always provided great care to the seniors they serve. Jim and his team are great to work with and always go above and beyond not only in serving seniors but supporting many events in the community. I would highly recommend ABC for any in home needs.”

Bob P.
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TESTIMONIALS

“I like working with Always Best Care Senior Services because the office staff are so nice and understanding and I have gotten to know them on a level that I know they are here to help me, when I need help or have a questions. From day one when I have called, they have ALL been here to help guide me and they have been there every time I’ve had a questions. Working for ABC has been an honor because I really do love the company and we have some sweet clients. The ladies that work in the office are amazing and without them I do not think our company would thrive like it does. When I did an application, it was on accident and then I got a phone call asking me to come in and interview and honestly I’m so blessed. I love my job because it is my passion to help people and to do what I can to make their daily living better and easier. I honestly don’t think there is anything that needs to change about ABC. I have never worked for such an amazing company before”

Craig R.

What is Non-Medical Senior Care in Candler, NC?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Candler, NC

Types of Elderly Care in Candler, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Candler, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Candler, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Hominy Valley Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Candler, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Miami Restaurant or visit Thomas Wolfe Memorial, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Candler, NC

Benefits of Home Care in Candler, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Candler, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Candler, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Candler, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Candler, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Candler, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Candler, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Hominy Valley Retirement Center
  • Candler Living Center
  • Pisgah Manor at Pisgah Valley Retirement Community
  • Windwood Rest Home
  • Pisgah Valley Retirement Community
  • Pisgah Villa at Pisgah Valley Retirement Community
Home Care Candler, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Candler, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Candler, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Candler, NC

Latest News in Candler, NC

AdventHealth, Mission Health jockey over emergency care in western Buncombe County

ASHEVILLE, N.C. (WLOS) — A controversy is growing surrounding the effort by Mission Health to build a free-standing emergency medical facility in western Buncombe County. The proposed facility would serve the communities of Enka/Candler, Canton and West Asheville.AdventHealth, Mission Health jockey over emergency care in western Buncombe CountyThe Candler area location was one of two free-standing emergency room facilities Mission had applied for with the state and was granted, once receiving a certificate of need. The ce...

ASHEVILLE, N.C. (WLOS) — A controversy is growing surrounding the effort by Mission Health to build a free-standing emergency medical facility in western Buncombe County. The proposed facility would serve the communities of Enka/Candler, Canton and West Asheville.

AdventHealth, Mission Health jockey over emergency care in western Buncombe County

The Candler area location was one of two free-standing emergency room facilities Mission had applied for with the state and was granted, once receiving a certificate of need. The certificate is required and shows that the applicant was able to demonstrate that the facility is needed in the given area or region.

Mission received certificates of need, clearing the way for it to build emergency facilities in Arden and the Candler area. AdventHealth appealed the decision, and a judge overturned the approval for the proposed Candler facility on the grounds that Mission had failed to offer the public an opportunity for a full hearing on the proposed project.

As a result, Mission has now submitted a new application for a CON and has scheduled an answer session for the public and a full hearing on June 19.

The proposed location for the Mission ER facility is on a parcel of land already owned by Mission. The multi-acre site is just off Smokey Park Highway at the intersection with Interstate 40. It’s a location that, according to AdventHealth, doesn’t need an emergency facility.

“Does Buncombe County already have an ED (emergency department) available to them through what Mission has,” AdventHealth spokesperson Victoria Dunkle asked. “And the answer to that is yes.”

MISSION HOSPITAL WANTS TO BUILD $29 MILLION EMERGENCY DEPARTMENT IN BUNCOMBE COUNTY

But, for locals, like Biltmore Lake resident Louise Glickman, having an emergency facility close by could mean the difference between life and death.

“There’s a need for a hospital here,” she said. “Time is important. With a heart attack, stroke - minutes matter.”

CLINICS CLOSED, DOZENS OF DOCTORS LEAVE MISSION HEALTH SINCE HCA TAKEOVER

Mission Health released a statement, saying, “These ERs are solutions to help meet the needs of our community and bring quicker access to emergency care.”

But why then, Dunkle asked, did Mission close the urgent care facility it operated in the area? She also noted that Mission’s land purchase is for far more acreage than would be necessary for a stand-alone ER facility.

MISSION HOSPITAL LOOKS FOR COMMUNITY SUPPORT FOR FREESTANDING ER IN CANDLER

AdventHealth has submitted its own application to build a hospital in the area.

According to Dunkle, “The state said AdventHealth’s plan to do that in Buncombe County was the right plan, and so we do have that hospital coming.”

Regardless, Mission hopes to again be granted a certificate-of-need to move forward with the Candler-area emergency facility. In a statement, its spokesperson said, "We have applied again for an ER and are optimistic that we will again be granted the CON for this much-needed location.”

ADVENTHEALTH ANNOUNCES STATE APPROVAL FOR NEW HOSPITAL IN BUNCOMBE COUNTY

For residents, like Glickman, the need is more obvious and the concern is less about who wins and more about putting the needs of area residents first.

“We’re looking for people over profits. We want a hospital that’s going to be engaged with our community," Glickman said.

For now, the process continued with a Tuesday night question/answer session at Starnes Cove Baptist Church, which will be followed by a public hearing at 9:30 a.m. June 19 at A-B Tech's Ferguson Auditorium.

'They're just leaving us stranded out here,' a week without water

CANDLER, N.C. (WLOS) — Water woes have turned into a water crisis for many residents who have still yet to see their water restored.As of Monday, the City of Asheville said that all service has been restored to the entire southern service area, in addition, all boil water advisories have been lifted.In the western area, boil water advisories still remain where water has been restored.'They’re just leaving us stranded out here,' a week without water...

CANDLER, N.C. (WLOS) — Water woes have turned into a water crisis for many residents who have still yet to see their water restored.

As of Monday, the City of Asheville said that all service has been restored to the entire southern service area, in addition, all boil water advisories have been lifted.

In the western area, boil water advisories still remain where water has been restored.

'They’re just leaving us stranded out here,' a week without water

SOUTH ASHEVILLE AREA HAS WATER, MANY CANDLER KNOB AND SPIVEY MOUNTAIN CUSTOMERS STILL DRY

For many in the Candler community, they’re going on a week without water and no answers.

Justin and Amber have lived out in their trailer park in Candler for years, they said that they’ve never experienced an outage to last this long.

“When you’ve got disabled people all around the trailer park, we’ve got elderly people that can’t get out and get their water,” expressed Justin.

They lost water last Monday, and since then Justin said they have reached out to the city every day.

He said that the city’s response has been that they’re on a list and that crews will be coming out.

CLICK HERE TO SEE THE OUTAGE MAP

When they called again on Friday to ask why no crews had come out yet, Justin said they were told by the city that they weren’t on the list.

They explained the situation again and as no crews came once again over the weekend, they called Monday morning.

“Called this morning we have no reports of yall being out of water and we don’t even know that you’re out of water, it’s so frustrating,” Justin expressed.

He added the frustration has grown as they can’t wash their kids' clothes and continue to haul water in for their neighbors in need.

“I know we’re at the bottom of the list but we’d just like a little bit of water, our kids go to school tomorrow they haven’t been able to get showers,” he said.

When asked what questions Justin would like answered from the city, he said that they would just like to be acknowledged.

He explained how they just keep getting told by the city that crews are coming and then days later there are no crews and the city doesn’t know anything about a water outage in their area.

Justin said he just wants his community to be acknowledged that they don't have water.

He said the response they’ve gotten from the city has left them feeling stranded.

“It would be nice if the city would just either tell us the truth or give us a time that they’re going to have water restored back in this community,” Justin expressed.

Justin’s family isn’t the only one out in the Candler community that has felt these same struggles.

That has led to groups coming together and providing water distribution sites for those still without water.

Those groups include Asheville for Justice, Asheville Survival Program, and Mutual Aid Disaster Relief.

One member, Grace Barron-Martinez said that she had heard from people that there’s been a lot of distrust in the timelines for restoration that the city has given.

“We just decided to come out and make sure people got what they needed because the city’s communication has been so poor and we’re just trying to meet people where they’re at,” Grace expressed.

Grace added that they believed that they need to know why there hasn’t been a greater response of communication and getting water to the people in need from the city.

“Clearly a lot has gone wrong, and this is a major disaster and we are not sure why there aren’t more hands on the ground,” said Grace.

She said that it seemed that the city doesn’t even have a clear understanding of who doesn’t have water.

'WE WILL DO BETTER' OFFICIALS SAY THEY AIM TO PREVENT FUTURE, WIDESPREAD WATER OUTAGES

“Lots of people come by and say well my neighbor doesn’t have a car you know or people don’t have access to the internet, people don’t have cellphones so the ways that the city has been communicating have not made a lot of sense.”

Another member, Elliot Patterson explained how they’ve had distribution sites set up in Candler since Friday due to a lack of communication from the city.

“I think there’s still definitely a need for this kind of community of neighbors helping neighbors,” Elliot expressed.

When asked what questions should be addressed to the city, Elliot expressed that there’s a big question mark as to why communication was not given early enough for people to plan for this outage.

They will continue to donate water to those in need on Tuesday.

Anyone who is able to make donations can do so from 11am-6pm at Starnes Cove Baptist Church.

Other ways to help them be able to continue donating water is to donate monetarily through their Venmo: @AshevilleforJustice or their CashApp: $streets1de

The city will hold another press conference on the water service restoration process on Tuesday at 4pm.

Jan. 9 weather roundup: state of emergency; high rain, winds, flooding. What to know

ASHEVILLE — Buncombe County is now under a flash flood warning until 5 p.m. Jan. 9 for "life threatening flash flooding," as announced by the National Weather Service."At 12:11 p.m., emergency management reported flooding and swift water rescues in the Candler area," the alert said. "Between 2.5 and 4 inches of rain have fallen. ... Additional flooding remains possible on pretty much any tributary of the French Broad River, especially along Hominy Creek."Heavy rain is increasin...

ASHEVILLE — Buncombe County is now under a flash flood warning until 5 p.m. Jan. 9 for "life threatening flash flooding," as announced by the National Weather Service.

"At 12:11 p.m., emergency management reported flooding and swift water rescues in the Candler area," the alert said. "Between 2.5 and 4 inches of rain have fallen. ... Additional flooding remains possible on pretty much any tributary of the French Broad River, especially along Hominy Creek."

Heavy rain is increasing the risk of landslides, according to the NWS. The weather service advises the following:

Heavy rain, very windy conditions and the threat of flooding will impact Western North Carolina through this evening, causing road closures and forcing some school districts to switch to remote learning for Jan. 9.

Gov. Roy Cooper signed an executive order Jan. 8 declaring a state of emergency ahead of the severe weather, waiving truck weight, size and hours of service restrictions so that vehicles carrying essential supplies can get their jobs done quickly, his office announced.

The Asheville Regional Airport has already received 1.45 inches by 7 a.m., according to meteorologist Jake Wimberley with the National Weather Service. Wimberley said the area could receive 1.5 to 2 inches through 7 p.m.

"A number of sites across the Southern mountains closer to the South Carolina border that are already at 2 to 3 inches of rain," Wimberly said. "Rain is going to continue through the morning and rainfall rates may still increase as thunderstorms move north into the area."

The NWS previously told the Citizen Times that Asheville will see an estimated 2.8 inches of precipitation from this storm system. To the south, in areas of Buncombe, Henderson, Haywood and Transylvania counties, there could be up to 6 inches of rain.

A flood watch is still in effect for all of the North Carolina mountains, except Madison, Swain and Graham counties, according to Wimberley. Flash flooding along small streams and minor or main stem river flooding is possible, according to the NWS.

A wind advisory has also been issued and extended across the North Carolina mountains from 10 p.m. Jan. 9 through 1 p.m. Jan. 10.

Near Asheville, the peak chance of thunderstorms Jan. 9 is between 9 a.m. and noon in Hendersonville and Brevard. But more "impactful" thunderstorms and the threat of severe weather is mostly going to be "upstate South Carolina and over toward Charlotte," Wimberley said.

The NWS is expecting a cold front to pass through with this weather system, and temperatures are expected to cool by this evening. Higher elevations near the Tennessee border should see precipitation change over to snow, with the highest peaks getting 2 to 3 inches, Wimberley said. However, Asheville is expected to stay too warm for any snow accumulation.

"One thing that has changed is the winter advisory that was in effect for some of the mountains has expired," Wimberley said, noting that the warning expired at 7 a.m. "There were some areas that got some ice accretion in the northern mountains, but temperatures are warming, they're already right at freezing and continuing to warm."

More info on storms Jan. 9:WNC 'dynamic storm system' will bring heavy rain, possible flooding to Asheville area

Closures and power outages

Some roads in the area have closed due to weather conditions, including the entire Blue Ridge Parkway for snow, ice and incoming weather, according to the park's website.

In the Great Smoky Mountains National Park, the following roads are closed due to downed trees: Newfound Gap Road, Laurel Creek Road, Cades Cove Loop Road, Foothills Parkway West (the new section), Cherokee Orchard Road, Greenbrier Road, Tremont Road, Lakeview Drive and Little River Road from Sugar Lands Visitor Center to Metcalf Bottoms.

West Chapel Road between Hendersonville Road and Sweeten Creek Road is closed both directions in Asheville until 5 p.m., according to DriveNC.gov. The following roads in and around Asheville are also closed, as of 3:45 p.m.:

The N.C. Department of Transportation has already seen multiple reported incidents on the roads, as announced on social media. If anyone must drive, N.C. DOT advises the following:

Because of flooding from Hominy Creek, the Buncombe County Transfer Station and County Garage will close at 3 p.m. Jan. 9, according to a news release from Buncombe County.

"The Buncombe Landfill at 85 Panther Branch Road is open on its regular schedule until 4:30 p.m. for waste and recycling needs," the release said. "Loads requiring more than 30 minutes to unload must be in the landfill by 4 p.m."

About 362 Duke Energy customers in Buncombe County are out of power as of 1:30 p.m. Jan. 9 due to downed lines and trees having fallen on lines and poles, according to spokesperson Madison McDonald. She said that most of these outages are scattered across the county and power will be restored between 4:30 p.m. and 7 p.m. tonight.

"We have crews actively out doing repairs," McDonald told the Citizen Times. "Our crews are going to continue work as long as it takes, and as long as it's safe to do so."

Schools switch to online learning

Buncombe County Schools and Asheville City Schools will have asynchronous remote learning Jan. 9 due to severe weather conditions, as announced in emails sent to staff.

Jan. 9 will also be an optional teacher workday for Buncombe County Schools. Teachers will upload assignments to their Learning Management System by 10 a.m. for students to work on at their own pace, the email said.

Assignments must be completed and turned in within five school days, according to the BCS announcement.

"Ten- and 11-month staff may work or use accrued leave by logging their absence in Red Rover," the email said. "12-month staff may work or take leave with supervisor permission. Staff who are able to complete their job functions from home may work remotely, with supervisor approval."

Full list of school delays, closings:School closings, delays in Western North Carolina for Jan. 9

City parks closed due to flooding

As severe weather continues to move through the area, some city parks have been closed due to flooding Jan. 9, including:

BCS lunches

Certain Buncombe County schools will still provide lunch Jan. 9 between noon and 1 p.m.

"Families may come to one of the schools listed below with their students and join them in the cafeteria," the announcement said. "Adults are welcome to purchase a meal as well."

Schools serving lunch include:

Ryley Ober is the Public Safety Reporter for Asheville Citizen Times, part of the USA Today Network. Email her at [email protected] and follow her on Twitter @ryleyober

336-unit apartment complex OK'd for Candler despite resident traffic concerns

ASHEVILLE - A 336-unit multi-family residential complex dubbed “The One at Candler,” was granted a special use permit during the Sept. 13 Buncombe County Board of Adjustment meeting. The special use permit will allow the construction of the planned unit development.Miami-based One Real Estate Investment is developing the residential complex, adding to a chain of ‘The One’ apartment complexes across North Carolina and South Carolina.The permit was approved in a unanimous 6-0 vote.Nor...

ASHEVILLE - A 336-unit multi-family residential complex dubbed “The One at Candler,” was granted a special use permit during the Sept. 13 Buncombe County Board of Adjustment meeting. The special use permit will allow the construction of the planned unit development.

Miami-based One Real Estate Investment is developing the residential complex, adding to a chain of ‘The One’ apartment complexes across North Carolina and South Carolina.

The permit was approved in a unanimous 6-0 vote.

North Carolina complexes are located in Fayetteville and Hope Mills. A South Carolina complex is in Spartanburg.

Located at 24 Queen Road in Candler, the complex will include 12 residential structures and nine accessory structures, including a clubhouse, a pool, dog parks, a playground and a pickleball court.

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The units at “The One at Candler” will be available for rent, but will not be short-term rental properties. Currently, "the developer has not indicated a willingness to accommodate for affordability," according to the Buncombe County staff report on the development.

Prior to approval, ‘witnesses’ can speak to the quality or impact that the development may have. Board of Adjustment meetings are quasi-judicial, meaning that board members can only look at facts, sworn testimony and laws when making decisions and leave personal opinion aside, additionally meaning that only those deemed to have standing ? those who will be affected directly ? can oppose zoning changes.

In the case of ‘The One,’ primarily local landowners and residents came to speak about the increased traffic on Queen Road due to the development. No standing applications were approved.

Clifford Warren, representing the Pinnacle Valley Property Owners Association, said that he came to testify after his wife experienced a head-on collision on Queen Road.

“That’s one of my biggest concerns — for the safety,” Warren said. “You have five schools that utilize that road.”

During the proposal of the property, traffic analysis was performed on the area and a subsequent traffic impact report was released as part of proposal documents.

Warren Sugg from Civil Design Concepts, who had been hired by the developer, said that many expressed worries about traffic during a community meeting held the week of Sept. 4, but current road conditions are largely regulated by the North Carolina Department of Transportation.

“We’re not at liberty to go take other people’s property or take other people’s right of way,” Sugg said. “In fact, we had some neighbors who said that while they wished the road was wider, they wouldn’t be willing to give up land to make it wider.”

The development will add turn lanes so residents can more easily enter the new development.

Wilderness Ridge moved to Oct. 11

During the Sept. 13 meeting, the Board of Adjustments moved to continue the hearing for the 74-condominium development, Wilderness Ridge at Biltmore Lake, to the Oct. 11 Board of Adjustments meeting. The development, if approved, will be located off of Reeves Cove Road.

The continued hearing came as local landowner Amanda Campbell was found to have standing during the quasi-judicial process where board members gauge possible damages the development could bring. Campbell had just retained an attorney, which motivated the continuation.

“I’ve only been recently retained and I need additional time in order to be prepared for hearing,” said Campbell's attorney John Noor.

Campbell’s standing application states that the development could lead to increased pollution, traffic and force out local wildlife, like deer, red foxes and coyotes. The 59-acre project is directly adjacent to Campbell’s property.

The matter is set to be resolved during the Oct. 11 meeting.

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Will Hofmann is the Growth and Development Reporter for the Asheville Citizen Times, part of the USA Today Network. Got a tip? Email him at [email protected].

Candler brush fire another reminder of how dangerous dry conditions can be

Nov. 30, 2023 - A brush fire ignited Thursday afternoon, Nov. 30, in Candler along Hookers Gap Road, growing to about three acres before being completely contained. A shed was damaged, though the fire threatened two other structures. (Photo credit: WLOS Staff)CANDLER, N.C. (WLOS) — While many burn bans have been lifted in counties across Western North Carolina, that doesn’t mean brush fires disappear.One ignited earlier Thursday afternoon in Candler along Hookers Gap Road. It was contained in less than an hour and n...

Nov. 30, 2023 - A brush fire ignited Thursday afternoon, Nov. 30, in Candler along Hookers Gap Road, growing to about three acres before being completely contained. A shed was damaged, though the fire threatened two other structures. (Photo credit: WLOS Staff)

CANDLER, N.C. (WLOS) — While many burn bans have been lifted in counties across Western North Carolina, that doesn’t mean brush fires disappear.

One ignited earlier Thursday afternoon in Candler along Hookers Gap Road. It was contained in less than an hour and nobody was injured.

However, those that live along the road still felt concerned.

Candler brush fire another reminder of how dangerous dry conditions can be

CREWS BATTLE TWO WILDFIRES IN MCDOWELL COUNTY; TRAVELERS URGED TO BE CAUTIOUS OF SMOKE

“I could see it just kind of fuming out right there out of the forest,” resident Marcello Della Barba said. “I was thinking if I had to gather my things or prepare to evacuate the area because it could be moving in.”

But fire units from Enka-Candler, Upper Hominy, West Buncombe and the North Carolina Forest Service were able to contain the fire from spreading further than three acres.

A one-story home, an outhouse and a wooden shed were in the vicinity of the flames, but only the shed sustained damage.

While a cause was not given, the situation is another reminder of the danger of the lingering dry conditions.

“You still need to be cautious,” Enka-Candler Fire and Rescue Chief Howard Beddingfield said. “The duff area underneath the exposed ground is still very dry even though we’ve had a little bit of rain. The weather is improving, especially for people in our area of expertise, but things are still dry.”

Some residents in areas surrounded by forests like Della Barba were pleased to see a burn ban in place in Buncombe County when it was.

FIRE BREAKS OUT AT FORMER KMART AFTER POTENTIAL ARMED PERSON REPORTED BUT NOT FOUND

“It made me feel good to see the burn ban in effect,” he said. “I had been seeing tons and tons of fires [along Hookers Gap Road].”

Whether the ban is in place or not, Chief Beddingfield said he believes people should be taking caution either way.

“For people living somewhere in the rural areas that has a lot of wooded areas to clear out the leaves around their home,” he said. “Things to do to protect them if they do have a fire.”

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