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It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Swannanoa, NC

Home Care Swannanoa, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Swannanoa Valley Museum & History Center gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Swannanoa, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Swannanoa, NC

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“I'm so happy to have such a professional and reliable agency that I can refer my caregivers to and know that they will receive the service they need to assist with the care of their loved ones with dementia,”

Lisa K.
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TESTIMONIALS

“Always Best Care Seniors Services provide the personal touch in-home care! From our initial call inquiring about services, to meeting the owner Jim Smeaton to discuss our unique family needs, to the caring compassionate and understanding caregivers we are thoroughly impressed. Its such a relief knowing our loved ones are receiving the care they deserve.”

James K.
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TESTIMONIALS

“Highly professional and very caring. A great company”

Joyce P.
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TESTIMONIALS

“I love this company. They are always very responsive. They truly care about the ones that they care for.”

Deavon M.
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TESTIMONIALS

“Wonderful service, very helpful, great communication.”

Alyssa M.
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TESTIMONIALS

“All their caregivers are nice, show up, rarely late, and very helpful and kind. They are reliable, and the caregivers are sweet and attentive.”

Nancy G.
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TESTIMONIALS

“I am a current client of this provider They give me the peace of mind. They are always able to be reached and are willing to work with you.”

Linda L.
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TESTIMONIALS

“My husband has dementia. They have helped me continue to work and feel comfortable in knowing my husband is safe with excellent care. The office listens, really hears and is helpful to support and meet needs. Our caregiver, Chip, has become family. He was very personable, attentive to needs, brings extra in music, stories, making sure to pay attention to the patient and give accordingly. He is always kind and gracious. We are blessed to have them.”

Carolyn S.
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TESTIMONIALS

“Very great place to work! The staff is very supportive!”

Ashley S.
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TESTIMONIALS

“This place is absolutely amazing to work for!! The office team is so welcoming and helpful anytime I call or come in, and my clients are wonderful! It’s more like helping a friend all day instead of working like clockwork!”

Jodi R.
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TESTIMONIALS

“They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“The most caring compassionate place i have ever been to”

Tiffany B.
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TESTIMONIALS

“Outstanding care and compassion for both clients and employees”

Jessica
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TESTIMONIALS

“They really appreciate to have their employees there . And that makes me feel happy just being in there in their organization .. my google is under Stephanie young but my last name is now Duarte . Young was my married name , I’m divorced now”

Stephanie Y.
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TESTIMONIALS

“I went for my interview there a week ago and the staff were so nice and welcoming. I’m excited to join the team and see the great things they have in store.”

Kandice S.
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TESTIMONIALS

“I am a current client of this provider It could just be his cooperation or lack thereof. It is regarding his cooperation regarding the service. He tends to not wake the caregiver for assistance during the night time. I would give specific names of individuals in this organization that I would request over others.”

Barbara D.
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TESTIMONIALS

“I am a current client of this provider They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“I am Kathryn Merrell and for the past several months I have been under the care of ABC Senior Services. I have had the privilege of enjoying the care of Lois C. She is the best advertisement for your agency. When I am asked, which happens frequently, about my experience with ABC, I refer to Lois as being your prime example of the type of care they can expect from you. She goes beyond just basic care and does all she can to help remedy any problem we have. I love that I can trust her and feel safe having her share my home with me. She is very professional yet very "down home", a rare combination. You should be very thankful she is on your "team"! Because of her, I have no problem recommending your company to all who ask.”

Kathryn M.
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TESTIMONIALS

“I am a current client of this provider She does whatever is needed without being asked. I have had a couple of very good people, one of which I have now. When I was getting going with them, I had a couple of people I would never like to have again, but that has all been ironed out.”

Joanne G.
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TESTIMONIALS

“I am a current client of this provider Just being here and making meals is great. But they could be more proactive. They need to be better at communicating.”

Joe W.
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TESTIMONIALS

“As a caregiver I am so pleased with the care for the clients. I've never worked for a company that was so dedicated to clients and caregivers. Everyone is always happy, clients and staff. I am blessed to work here.”

Lisa C.
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TESTIMONIALS

“I would recommend them because they provide good services. I've been down on my health, so it's been a blessing to have them taking care of him for me. I appreciate that the caregivers are friendly.”

Roger M.
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TESTIMONIALS

“They're very prompt about coming when they're supposed to and they do what we need them to do. They've helped the most just by being here.”

Bob N.
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TESTIMONIALS

“I am a current client of this provider They've helped the most just by being here, and doing what they're supposed to. They're very prompt about coming when they're supposed to and they do what we need them to do.”

Bob N.
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TESTIMONIALS

“I have honestly never met a group of people who care as much as the Always Best Care team. I have watched the staff there change lives for the better, not only for clients but each other as well. It is a pleasure to be a part of this team, nothing compares to it!!”

Jennifer H.

What is Non-Medical Senior Care in Swannanoa, NC?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Swannanoa, NC

Types of Elderly Care in Swannanoa, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Swannanoa, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Swannanoa, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Charles D Owen Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Swannanoa, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Loott House or visit Charles D Owen Park, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Swannanoa, NC

Benefits of Home Care in Swannanoa, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Swannanoa, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Swannanoa, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Swannanoa, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Swannanoa, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Swannanoa, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Swannanoa, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Pelican Health Asheville
  • Marjorie Mc Cune Memorial Center
  • BlueWest Opportunities - Swannanoa
  • North Carolina State Veterans Home - Black Mountain
  • The Villas at Swannanoa Senior Apartment Living
  • Givens Highland Farms
Home Care Swannanoa, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Swannanoa, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Swannanoa, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Swannanoa, NC

Latest News in Swannanoa, NC

Eyes are on Swannanoa River as WNC recovers from Helene

BUNCOMBE COUNTY, S.C. (WSPA) – All eyes are on the Swannanoa River as recovery efforts move to the ...

BUNCOMBE COUNTY, S.C. (WSPA) – All eyes are on the Swannanoa River as recovery efforts move to the debris-ridden river in western North Carolina, more than four months after Hurricane Helene hit the Carolinas.

Contractors with Florida-based Ashbritt began removing hazardous debris from the river on Feb. 1.

Buncombe County Public Information Officer Lillian Govus shared that more than a million cubic yards of debris has already been collected by the U.S. Army Corps of Engineers. That’s enough to fill Clemson’s Memorial Stadium to the top about 1.25 times, according to a contractor with Florida-based Ashbritt.

According to Col. Brad Morgan, a Commander with the Wilmington Army Corps of Engineers, more than 16,000 metric yards of debris were collected from the Swannanoa over the course of six days. That’s from about a two-mile stretch of the river.

“We continue to ramp up our staff and our crews,” Morgan said during a Friday press conference. “We expect to have 10 working by this weekend with another 20-25 within the next week.”

Morgan said the target deadline for having all waterways in WNC cleared is June 1. He added that June 30 is the deadline for removing debris on private property; April 1 is the deadline for removing debris from all western North Carolina right-of-ways.

Local leaders shared their gratitude for the work and attention that western North Carolina has received since Helene swept through the Carolinas late last September.

“I am grateful for the work of the Army Corps, Ashbritt, and the support of our federal and state officials for keeping the foot on the gas pedal and not forgetting Western Carolina exists,” said Amanda Edwards, Buncombe County Council Chairwoman. “Thank you to the residents of Buncombe County for your patient and for reminding us how important this work is to recovery and to rebuilding Buncombe County back even stronger.”

City leaders like Bo Hess, a newly elected Ashevilly city councilmember, also expressed gratitude.

“We have done a lot in six days and we are doing more and this is what progress looks like,” said Hess.

But the work to clear up the embattled region won’t be easy.

Contractors said they are focusing on hazardous materials in the waterway, not the river’s banks. They also say they must take great care in how they dispose of the waste because of the “unique environment” of the region.

“You can very easily see all the woody debris, but in a lot of these piles of woody debris, you’re going to find household hazardous waste, you’re going to find crushed vehicles in the larger piles. Basically anything that’s in your home, or in a building, we’re going to find in these streams, so we have to treat all that debris and waste streams, individually,” said Rob Ray, Senior Vice President at AshBritt.

Via a message to the public, Edwards recognized that special attention and care matters in regards to how debris is being disposed of.

“One of my biggest takeaways from today is seeing the care that is being put in to clearing out waterways in an environmentally conscious way,” said Edwards. “I know that is important to me and to the residents of Buncombe County.”

Secretary of Homeland Secretary Kristi Noem is expected to visit Asheville on Saturday and speak with Hurricane Helene survivors.

'I love helping, I love giving': Neighbors are helping neighbors in Swannanoa

SWANNANOA, N.C. —Kristen Hicks and her family were spared from Hurricane Helene. She says she felt a calling to help her neighbors and is optimistic that President Donald Trump will fill the need in this small mountain community.Hicks said, “This fills my cup, you know, and I love it, I love helping, I love giving.”Hicks said the work is tiring, but rewarding. She opened the Blessing Barn in Swannanoa soon after Hurricane Helene swept through here.At The Blessing Barn, families c...

SWANNANOA, N.C. —

Kristen Hicks and her family were spared from Hurricane Helene. She says she felt a calling to help her neighbors and is optimistic that President Donald Trump will fill the need in this small mountain community.

Hicks said, “This fills my cup, you know, and I love it, I love helping, I love giving.”

Hicks said the work is tiring, but rewarding. She opened the Blessing Barn in Swannanoa soon after Hurricane Helene swept through here.

At The Blessing Barn, families can stock up on supplies like toiletries, cleaning supplies and housewares. They also have propane for heaters and winter clothes. The temperature dipped into the single digits several nights this week in this mountain community making a difficult situation even worse for those still living in tents.

Folks here say they've seen little help from the federal government. Instead, churches and other nonprofits like The Blessing Barn are filling the need. In the first days and weeks, volunteers from all over the country delivered supplies. Now, nearly four months later, it's mainly neighbors helping neighbors.

Hicks said she and her family lost power and water for three weeks and lost all their food. She said the Federal Emergency Management Agency denied her request to be reimbursed. She knows others in the community who lost everything and had the same experience.

Hicks said, "I've got means to make do without it. There are some people who don't. And so to go through so much trouble in getting, you know, what? What is minimal, you know, for, for citizens, is a shame."

Hicks believes Trump will change that. She said it’s hard hearing the stories and seeing the destruction all around her, but she’s confident the best is yet to come.

Hicks said, “I'm a believer, and I know that God is in control. And I know that he will see us through this.”

Hicks said she’ll continue this mission as long as there’s a need. If you would like to volunteer or donate to The Blessing Project, you can visit their website here.

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Trump pledges support to WNC residents, criticizes federal response in Swannanoa visit

JAN. 24, 2025 - President Trump hammered his consistent criticism of FEMA and its response to Hurricane Helene during his stop in Asheville and Swannanoa on Jan. 24. (Photo: WLOS Staff)SWANNANOA, N.C. (WLOS) — President Trump hammered his consistent criticism of FEMA and its response to Hurricane Helene during his stop in Asheville and Swannanoa on Jan. 24.President Trump is calling for a dismantling of the longtime federal agency and citing victims still struggling with housing and infrastructure repairs in Western North...

JAN. 24, 2025 - President Trump hammered his consistent criticism of FEMA and its response to Hurricane Helene during his stop in Asheville and Swannanoa on Jan. 24. (Photo: WLOS Staff)

SWANNANOA, N.C. (WLOS) — President Trump hammered his consistent criticism of FEMA and its response to Hurricane Helene during his stop in Asheville and Swannanoa on Jan. 24.

President Trump is calling for a dismantling of the longtime federal agency and citing victims still struggling with housing and infrastructure repairs in Western North Carolina (WNC).

TRUMP VISITS WNC, CRITICIZES FEMA RESPONSE TO HURRICANE HELENE RECOVERY EFFORTS

"What I think about is he's been in office for just days, and he's concerned about these people," said Debbie Benton, who watched Trump's motorcade through Swannanoa. "The fact he's coming to take a look at it; I feel he's going to help. I was here like a month after all this happened and I see that things(in Swannanoa) pretty much look like they did then and many people who have helped are people who don’t work for the federal government."

The president said his recommendation may be that future federal aid funds go straight to states for leaders to then allocate rather than awarding funds for FEMA to manage, as many people are still in motels who were displaced by Helene four months after the event.

"If it's [FEMA' paying for people to stay in hotels, then that's a misuse of funds," said Gina Blum, a Swannanoa volunteer. "They should have gotten them apartments; something to where it was more of a livable situation."

President Trump spent nearly an hour in Swannanoa after his motorcade came off I-40 and down the main exit into the community.

The presidential motorcade traveled west on US-70 where debris along the Swannanoa remains for miles. President Trump then listened to several accounts of families affected by Helene, where they shared their experiences with flooding and problems getting help from FEMA.

FEMA reports disbursing $100,000,000 to Buncombe families for emergency aid, including housing, rent, hotels, home repairs and funding assistance to rebuild private property bridges.

However, families who spoke with President Trump said they felt Asheville needed more, with several explaining challenges with FEMA.

"I've been fighting with FEMA since day one," a Helene survivor told Trump. "Our community has like 32 homes — we don't have a road and a bridge we're driving through our neighbor's property. This happened on Sep. 27— that's four months ago; well, for us today is still Sep. 27."

"I think we’re at a point in Asheville where people have forgotten about Asheville," said a man whose home was flooded. "Everything is stopped."

In a prepared speech, the president gave an overview of Helene's wrath while speaking in Swannanoa.

TRUMP PROPOSES 'GETTING RID OF FEMA' WHILE VISITING NORTH CAROLINA

"Unleashing unprecedented devastation throughout Western North Carolina and many other states you know, but you got hit the hardest," President Trump said. "Unfortunately, the government failed you, but it wasn’t the Trump government that failed you — it was the government run by Biden."

While President Trump has strong support in Swannanoa, only time will tell if his vow to help the area and residents will translate into funds and manpower to help the area.

Beloved Asheville builds affordable housing village for Helene victims in Swannanoa

Beloved Asheville's latest project is in Swannanoa, where they’re building a village of deeply affordable homes. They plan for at least 15 homes in the Swannanoa village. (WLOS)SWANNNANOA, N.C. (WLOS) — The nonprofit Beloved Asheville is working to find shelter for those who have lost everything from Helene.Their latest project is in Swannanoa, where they’re building a village of deeply affordable homes.Beloved Asheville plans for at least 15 homes in the Swannanoa village.The nonprofit recently ...

Beloved Asheville's latest project is in Swannanoa, where they’re building a village of deeply affordable homes. They plan for at least 15 homes in the Swannanoa village. (WLOS)

SWANNNANOA, N.C. (WLOS) — The nonprofit Beloved Asheville is working to find shelter for those who have lost everything from Helene.

Their latest project is in Swannanoa, where they’re building a village of deeply affordable homes.

Beloved Asheville plans for at least 15 homes in the Swannanoa village.

The nonprofit recently purchased almost 9 acres of land, in a non-flood zone, to develop the village.

Amy Cantrell, Beloved Asheville Co-Director, said that it’s very powerful to talk about rebuilding in the wake of Helene.

She said that it’s especially powerful because they’re building the village across from the hardest-hit area in Swannanoa.

BUNCOMBE COUNTY HELENE VICTIMS CAN NOW APPLY FOR HOME HEATING ASSISTANCE

Cantrell said deeply affordable means that they’re going to be affordable for those who lost everything.

Co-Director Ponkho Bermejo said that there are so many families in that area who lost their homes, so they’re building a place where those families can stay.

“As Swannanoa neighbors, this is a very powerful moment of healing and saying we will rebuild,” Cantrell said.

“It’s going to be families, it’s going to be kids, we’re going to have a playground here for kids,” Ponkho said.

This isn’t the non-profit’s only project; they’ve also just built a dozen homes in an East Asheville village.

“Our hearts have been broken, we've lost so many people, we’ve seen families that have lost literally everything. We’ve walked with them,” Cantrell said.

Cantrell said that she wants these homes to be affordable for generations to come, with their target market being families that make between 15% to 50% of the area median income.

“Those that are struggling the most, from elders on fixed incomes, and families that are struggling just to keep a roof over their heads to folks who are essential workers in our community,” Cantrell said.

WHAT'S NEXT FOR HELENE VICTIMS STAYING IN HOTELS? COUNTY LEADERS EXPLAIN

Ponkho said that includes people who work in restaurants, people that work in hotels, people who used to live in mobile homes that lost everything and now are currently living in cars or living in tents or RVs.

Cantrell said that this village marks a promise and hope.

“We are going to rise from the ground from these ashes, from these floodwaters,” Cantrell said.

All of this is made possible by community donations, and Cantrell said the more they receive the more villages they can continue to build.

“People that have construction skills, people that have building materials, we’ve had folks reach out to us about appliances and cabinets and flooring,” she added.

Cantrell said that they’ve walked with people through this tragedy and they’re going to celebrate with them again.

“We were here before and we’ll be here for the long haul,” she said.

The goal is for the village in Swannanoa to be completely built by the end of this year.

NCDOT: No timeframe for reopening sections of Asheville's Swannanoa River Road

ASHEVILLE - Damage along Swannanoa River Road is indicative of the extensive devastation wrought by Tropical Storm Helene in Western North Carolina — muddy debris mounded along roadsides, cargo containers stacked like blocks and vehicles strewn among the wreckage.Sections of the road have remained closed since the storm, and the N.C. Department of Transportation confirmed Jan. 3 there is no set timeline for reopening.NCDOT spokesperson David Uchiyama said paving operations and guardrails have been completed between Azalea...

ASHEVILLE - Damage along Swannanoa River Road is indicative of the extensive devastation wrought by Tropical Storm Helene in Western North Carolina — muddy debris mounded along roadsides, cargo containers stacked like blocks and vehicles strewn among the wreckage.

Sections of the road have remained closed since the storm, and the N.C. Department of Transportation confirmed Jan. 3 there is no set timeline for reopening.

NCDOT spokesperson David Uchiyama said paving operations and guardrails have been completed between Azalea and Fairview roads, but some additional work is needed before reopening the section. Pavement markings and cleanup are "on the schedule" with NCDOT crews in the corridor. The city of Asheville will be doing some utility work, as well.

West of Fairview Road, where Swannanoa River Road is closed from Biltmore Avenue to South Tunnel Road, NCDOT crews are working on roadway and slope repairs. The debris contractor is currently on site working in areas alongside NCDOT crews, Uchiyama said.

More:Asheville woman, 28, among dead, 'washed away' in Swannanoa River during Helene, mom says

There is no decision on time frame for reopening this section of roadway, he said. Reopening will be dependent on weather, completion of debris removal, roadway repairs and utility restoration.

"Multiple agencies including the City of Asheville, federal partners and utility providers are involved in operations to safely provide drivers access along this corridor," Uchiyama said.

In Buncombe County, 19 NCDOT-maintained roads are currently closed due to Helene impacts, and five with only partial access. There have been 97 total closures in the county since the beginning of the storm, according to the NCDOT portal.

More:Homelessness after Helene: With final Buncombe disaster shelter closed, what's next?

More:Asheville resumes fees for city-owned garages, transit services on Jan. 2

Sarah Honosky is the city government reporter for the Asheville Citizen Times, part of the USA TODAY Network. News Tips? Email [email protected] or message on Twitter at @slhonosky. Please support local, daily journalism with a subscription to the Citizen Times.

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