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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Weaverville, NC

Home Care Weaverville, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Vance Birthplace gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Weaverville, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Weaverville, NC

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“All their caregivers are nice, show up, rarely late, and very helpful and kind. They are reliable, and the caregivers are sweet and attentive.”

Nancy G.
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TESTIMONIALS

“My husband has dementia. They have helped me continue to work and feel comfortable in knowing my husband is safe with excellent care. The office listens, really hears and is helpful to support and meet needs. Our caregiver, Chip, has become family. He was very personable, attentive to needs, brings extra in music, stories, making sure to pay attention to the patient and give accordingly. He is always kind and gracious. We are blessed to have them.”

Carolyn S.
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TESTIMONIALS

“Very great place to work! The staff is very supportive!”

Ashley S.
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TESTIMONIALS

“This place is absolutely amazing to work for!! The office team is so welcoming and helpful anytime I call or come in, and my clients are wonderful! It’s more like helping a friend all day instead of working like clockwork!”

Jodi R.
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TESTIMONIALS

“They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“The most caring compassionate place i have ever been to”

Tiffany B.
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TESTIMONIALS

“Outstanding care and compassion for both clients and employees”

Jessica
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TESTIMONIALS

“They really appreciate to have their employees there . And that makes me feel happy just being in there in their organization .. my google is under Stephanie young but my last name is now Duarte . Young was my married name , I’m divorced now”

Stephanie Y.
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TESTIMONIALS

“I went for my interview there a week ago and the staff were so nice and welcoming. I’m excited to join the team and see the great things they have in store.”

Kandice S.
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TESTIMONIALS

“I am a current client of this provider It could just be his cooperation or lack thereof. It is regarding his cooperation regarding the service. He tends to not wake the caregiver for assistance during the night time. I would give specific names of individuals in this organization that I would request over others.”

Barbara D.
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TESTIMONIALS

“I am a current client of this provider They do what I ask them to do which makes my life easier. They are always on time and they always finish the job during the day.”

Randall P.
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TESTIMONIALS

“I am Kathryn Merrell and for the past several months I have been under the care of ABC Senior Services. I have had the privilege of enjoying the care of Lois C. She is the best advertisement for your agency. When I am asked, which happens frequently, about my experience with ABC, I refer to Lois as being your prime example of the type of care they can expect from you. She goes beyond just basic care and does all she can to help remedy any problem we have. I love that I can trust her and feel safe having her share my home with me. She is very professional yet very "down home", a rare combination. You should be very thankful she is on your "team"! Because of her, I have no problem recommending your company to all who ask.”

Kathryn M.
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TESTIMONIALS

“I am a current client of this provider She does whatever is needed without being asked. I have had a couple of very good people, one of which I have now. When I was getting going with them, I had a couple of people I would never like to have again, but that has all been ironed out.”

Joanne G.
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TESTIMONIALS

“I am a current client of this provider Just being here and making meals is great. But they could be more proactive. They need to be better at communicating.”

Joe W.
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TESTIMONIALS

“As a caregiver I am so pleased with the care for the clients. I've never worked for a company that was so dedicated to clients and caregivers. Everyone is always happy, clients and staff. I am blessed to work here.”

Lisa C.
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TESTIMONIALS

“I would recommend them because they provide good services. I've been down on my health, so it's been a blessing to have them taking care of him for me. I appreciate that the caregivers are friendly.”

Roger M.
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TESTIMONIALS

“They're very prompt about coming when they're supposed to and they do what we need them to do. They've helped the most just by being here.”

Bob N.
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TESTIMONIALS

“I am a current client of this provider They've helped the most just by being here, and doing what they're supposed to. They're very prompt about coming when they're supposed to and they do what we need them to do.”

Bob N.
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TESTIMONIALS

“I have honestly never met a group of people who care as much as the Always Best Care team. I have watched the staff there change lives for the better, not only for clients but each other as well. It is a pleasure to be a part of this team, nothing compares to it!!”

Jennifer H.
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TESTIMONIALS

“We were blown away and continue to be by the quality of service and care that the team of ALWAYS BEST CARE provides our family. My parents were moving from out of state and were in immediate need of in-home care. Melisa was wonderful! She was able to help us line up the intake paperwork, clinical assessment and a caregiver within 24 hours of my parents’ arrival in to their new home. Millie and Bethany are tremendous support as their clinical nurse team with a very thorough assessment of both parents. Mary is their care coordinator and was very helpful with finding the perfect caregivers and coordinate the right schedule for my parents . Melisa, Nicole, Jennifer and Janet are also a tremendous asset as they handle and place the caregivers! Jim Smeaton, their owner should be proud of his company! We highly recommend them!”

Katherine K.
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TESTIMONIALS

“ABC in Fletcher has an amazing team, and they made a huge difference for myself and my mother. We had them as in-home caregivers for 10 months. They are responsible, flexible and just a solid group with whom to work. I could reach them by phone immediately almost every time I needed to contact them. They handled billing and insurance claims and kept the caregiver plans absolutely up-to-date. As well as the regular RN visits. Jan, Mary and Melissa rock in addition to our caregivers. My only reason for not giving five stars has to do with the systemic challenge of finding enough caregivers. And in our case, caregivers who are proficient with Parkinson’s patients.”

Jennie G.
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TESTIMONIALS

“After Many years of retirement from critical care nursing I have found the perfect employment enabling me to to care for others. Working with the staff at Always Best Care has been such a blessing and I love my clients that I work with.”

Kathryn W.

What is Non-Medical Senior Care in Weaverville, NC?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Weaverville, NC

Types of Elderly Care in Weaverville, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Weaverville, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Weaverville, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Main Street Nature Park Weaverville nc with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Weaverville, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Glass Onion or visit Dry Ridge Museam, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Weaverville, NC

Benefits of Home Care in Weaverville, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Weaverville, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Weaverville, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Weaverville, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Weaverville, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Weaverville, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Weaverville, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • The Greens at Weaverville
  • Shangri La Family Care Home
  • Rest Care
  • Harmony at Reynolds Mountain
  • Senior Care Authority - Asheville, NC
  • Chunns Cove Assisted Living
Home Care Weaverville, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Weaverville, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Weaverville, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Weaverville, NC

Latest News in Weaverville, NC

'Everyone helps each other:' Weaverville rallies with food, medicine amid Helene aftermath

WEAVERVILLE, N.C. (WLOS) — Days after Hurricane Helene, there is progress being made on rescues, restoration and cleanup. However, most of it has been in the more populated parts of Western North Carolina, and small towns like Weaverville do not know what normal is right now.I never thought it was going to be like this,” Main Street Grill co-owner Erin Gardner said. “There were people stranded in their car[s]. There was a telephone pole down on someone’s car. It’s pretty much total devastation....

WEAVERVILLE, N.C. (WLOS) — Days after Hurricane Helene, there is progress being made on rescues, restoration and cleanup. However, most of it has been in the more populated parts of Western North Carolina, and small towns like Weaverville do not know what normal is right now.

I never thought it was going to be like this,” Main Street Grill co-owner Erin Gardner said. “There were people stranded in their car[s]. There was a telephone pole down on someone’s car. It’s pretty much total devastation.

Some people, like Bill McClain, were stranded.

“There were trees on Hamburg Mountain and both sides of our road,” he said. “[The] only way in and out was on that road.”

Some people still are stranded, and no one knows how long that will be the case. So, those who make up Weaverville are not waiting for help.

By Sunday, we knew we were able to get a few people here to work,” said Jane Maney, lead pharmacist at Prescription Pad Pharmacy in Weaverville. “We got a generator going. We got some lanterns. We were able to set up a satellite. We processed a few prescriptions properly.

Prescription Pad Pharmacy, a Main Street staple, has been scrambling to help hundreds get crucial medication.

“We’re giving everybody at least a five-day supply of their critical meds of what they need,” Maney said. “A lot of them aren’t our customers. I’d say 80% of these people aren’t customers. They’re just coming because they know we’re here.”

They are reaching beyond the drive-through window.

“The Weaverville Fire Department has been great to help us deliver medications to people that we can’t get to,” Maney said.

Prescription Pad Pharmacy will be operating out of the drive-through window on Main Street in Weaverville from 9 a.m. to 5 p.m. every day for the near future.

Not everybody needs medicine, but everybody needs food.

We started cooking food for the owner's immediate family,” Gardner said. “People saw the doors were open. They came in and we started cooking more and more food. We kept putting it out.

As Main Street Grill is giving away what is left in their freezer, they are collecting even more.

We have a little place for people to drop off non-perishables for people who need it, as well,” Gardner said. “Food is our love language and it always has been. To be able to provide that for people in this time is heartwarming.

The community is coming together to create their new normal.

"This is a small community,” Gardner said. “Everyone helps each other. It is a source of pride to be a part of that right now."

Mules are being used to carry supplies into western North Carolina

The animals are being used to carry water, diapers and other much-needed essentials into communities isolated after HeleneWEAVERVILLE, N.C. — After Helene isolated western North Carolina communities with landslides, flash flooding and road damage, good Samaritans have had to find creative ways to bring in much-needed supplies.In addition to aircraft drops by military and civilian pilots, mule packers are using the animals to walk supplies into mountainous communities."Mules and equipment are loaded, and the fi...

The animals are being used to carry water, diapers and other much-needed essentials into communities isolated after Helene

WEAVERVILLE, N.C. — After Helene isolated western North Carolina communities with landslides, flash flooding and road damage, good Samaritans have had to find creative ways to bring in much-needed supplies.

In addition to aircraft drops by military and civilian pilots, mule packers are using the animals to walk supplies into mountainous communities.

"Mules and equipment are loaded, and the first big batch of supplies has been purchased and loaded," the Mountain Mule Packer Ranch posted on Facebook Monday. "We have two fully loaded trucks and 20' stock trailers heading to WNC for assistance!"

Later Monday, the ranchers posted pictures of the animals and supply cargo to social media.

Busy morning as we loaded lots of equipment, supplies, and MULES, to leave for WNC! Please know that we appreciate EVERY...

Posted by Mountain Mule Packer Ranch on Monday, September 30, 2024

"We will be setting up a staging area and beginning to assist this afternoon," they wrote on Monday, "and will be bringing up additional loads of supplies once mules are in place!"

The Mountain Mule Packer Ranch partnered with the Cajun Navy, another group of civilian volunteers, to deliver insulin to a family on Monday, according to their Facebook posts.

One of the first families helped yesterday were in desperate need of insulin, and Mountain Mule Packers was able to get it up this otherwise impassable road!! Thanks for sharing Cajun Navy 2016!

Posted by Mountain Mule Packer Ranch on Tuesday, October 1, 2024

The ranchers have setup their staging area in Montreat on Tuesday. They were planning to make trips into Black Mountain.

Mountain Mule Packer Ranch is based out of Mount Ulla, which is located between Lake Norman and Salisbury in North Carolina. They have been using their Facebook page to announce when they will be at the Food Lion, located at 11745 Statesville Blvd. in Cleveland, NC, to collect donations.

8:30am update 10/1/24 Mike and the mule team made it to their staging area in Montreat yesterday and have already been...

Posted by Mountain Mule Packer Ranch on Tuesday, October 1, 2024

North Carolina cell service outage frustrates stranded residents after deadly Helene flooding

ASHEVILLE, N.C. – Hundreds of people are unaccounted for in North Carolina due to a lack of communication access in western parts of the state after Helene sent rivers surging into nearby communities.Category 4 ...

ASHEVILLE, N.C. – Hundreds of people are unaccounted for in North Carolina due to a lack of communication access in western parts of the state after Helene sent rivers surging into nearby communities.

Category 4 Hurricane Helene made landfall along Florida’s Big Bend region late Thursday night, causing widespread destruction before bringing devastating precipitation across the Southeast, leading to deadly flooding in North Carolina after nearly 30 inches of rain fell across parts of the mountains.

More than 40 deaths have been attributed to Helene in North Carolina, according to state and local officials, with a majority of those fatalities in Buncombe County.

Days after the storm's biggest impacts, communication is still out across much of the region because of damage to infrastructure and cell towers, delaying contact with people in the devastated region of the state.

Buncombe County, where Asheville is located, has received 11,000 requests from people trying to reach a family member or friend. Based on medical and other needs, the county has narrowed that list to more than 100 people who are at higher risk.

Buncombe County Register of Deeds Director Drew Reisinger said the county is opening a family assistance center to help people contact loved ones.

"With cellphone reception being spotty at best, most people just can’t get in touch with their family," Reisinger said.

President Joe Biden approved a Major Disaster Declaration for North Carolina on Saturday, allowing additional FEMA resources to be used for the cleanup and recovery process. More than 800 FEMA staff are deployed across the states affected by Helene with distribution centers and equipment.

Biden plans to land in Raleigh on Wednesday before visiting Asheville to see the devastation.

Internet, water and gas in short supply

Flooding has cut off access to supplies for parts of North Carolina. Fuel, food and water are in short supply, causing tensions to run high in Buncombe County. Local media report arguments breaking out at gas stations and lines "miles long" for fuel.

With gas in short supply, Asheville organized a bike brigade that went door to door to check on people. By Monday, less than a half-million North Carolina customers were without power.

When asked about the delay in supplies and tensions at open gas stations, the Buncombe County sheriff said supplies are delayed because many roads have been destroyed. The Sheriff’s Office is considering posting deputies at gas stations.

As of Sunday, only one lane of Interstate 40 was open for emergency crews, limiting access to communities impacted by Helene's flooding. Officials said helicopters are bringing floodwaters and supplies to areas cut off by flooding.

On Monday, the North Carolina National Guard brought more than 100,000 pounds of supplies from FEMA to western North Carolina. Water distribution sites have been set up in Asheville and throughout Buncombe County.

Asheville city leaders are partnering with Verizon to set up a mobile cell tower in the area to improve communication.

A temporary cellular satellite trailer was set up at the Family Justice Center, offering limited cellular reception within several blocks of Woodfin Place.

T-Mobile is deploying additional teams with cellular and charging trucks to Fletcher and Greenwood, North Carolina. The trucks should arrive on Monday.

"Our crews have overcome extremely challenging conditions and limited site access to restore 132 sites and position 149 portable generators in the last 24 hours and their work will continue today," T-Mobile said in an update on Sunday about conditions in the Carolinas.

Verizon reported "slow but steady progress" in restoring service to western North Carolina. On Sunday, the company deployed a cell-enabled tethered drone to Asheville and mobile cell sites.

More than 200 people were rescued in western North Carolina over the weekend, and rescue operations continue. Since Friday, county emergency services have responded to more than 3,300 calls for service.

Weaverville Mayor Patrick Fitzsimmons said the town is without power and water.

VIDEO SHOWS CHIMNEY ROCK COMPLETELY DESTROYED AS HELENE UNLEASHES CATASTROPHIC FLOODING ACROSS NORTH CAROLINA

"One of our biggest problems is our water plant was flooded by 8 feet of water," Fitzsimmons said. "So there is no water for Weaverville or in the areas around the city that are serviced by our water plants. There's also, unfortunately, no commercial retail water available at this time in Weaverville."

According to officials, the storm "severely damaged" the water production and distribution facilities in Asheville. Roads to the above-ground pipes were washed away, preventing personnel from accessing parts of the system. Repairs and a full restoration could "potentially take weeks."

‘Unimaginable destruction’ in Asheville's River Arts District

In Asheville, a popular arts and nature destination in western North Carolina, people are being asked to stay home and conserve fuel and food.

Flooding along the French Board River destroyed many businesses in Asheville's River Arts District.

Hi-Wire Brewing, founded in Asheville, suffered major flooding at its headquarters in the River Arts District. The brewery closed all of its Asheville locations because the devastation to its business and its employees was too great.

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Helene flooding puts Asheville's Hi-Wire Brewing underwater

Hi-Wire Brewing sustained major damage at its River Arts District location in the Asheville area. Bryna Frosaker, owner and chief people officer of Hi-Wire said all of their employees are safe but the physical damage will take time to repair. A timeline on when power and water will return may determine when the brewery can reopen.

"Hurricane Helene has caused unimaginable destruction, and it may be days before we fully understand the impact," management wrote on Instagram.

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Historic Biltmore Village experienced flooding after more than a foot of rainfall fell in the community outside of Asheville. The nearby Swannanoa River flooded, sending water into the village and destroying the first floors of many buildings.

As power is slowly restored, federal, state and local officials say they will be able to identify more areas that need resources and send help.

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Aftermath of Hurricane Helene Causes North Carolina Residents to Use Mule Trains to Deliver Supplies

The damage caused by Hurricane Helene in Asheville, N.C., and the surrounding areas has caused rescue workers to resort to delivering supplies using all available resources, including mules.According to the ...

The damage caused by Hurricane Helene in Asheville, N.C., and the surrounding areas has caused rescue workers to resort to delivering supplies using all available resources, including mules.

According to the Associated Press and The Washington Times, mules have been one resource used to transport supplies to the city home to over 90,000 individuals.

One of the groups assisting is the Mountain Mule Packers, who shared in an update on Facebook Monday, Sept. 30 they have "two fully loaded trucks and 20' stock trailers" along with their "mules and equipment" to make a staging area in nearby Weaverville, N.C.

Each of the pack animals can carry 200 pounds of supplies, volunteer Mark Toberer told the Associated Press. Toberer's dozen mules will bring food, water, diapers and supplies to hard-hit mountainous areas.

Asheville Mayor Esther Manheimer told CNBC on Monday, "Three out of four major highways into the city are blocked due to landslides or washouts," making it "challenging" for help to arrive.

Morgan Wallen Makes $500,000 Donation to Red Cross amid Hurricane Helene

"We are still waiting for the majority of what we need, being water and food. That is a challenge to get those resources in here and we're desperately in need of that and waiting for that," Manheimer said.

According to the city of Asheville's website, the hurricane "severely damaged the production and distribution system of the City of Asheville’s water system."

"Extensive repairs are required to treatment facilities, underground and aboveground water pipes, and to roads that have washed away which are preventing water personnel from accessing parts of the system. Although providing a precise timeline is impossible, it is important to note that restoring service to the full system could potentially take weeks," an alert on the city's website reads.

Deputy Didn't Return from Lunch After Hurricane Helene. His Body Was Found in River the Next Day

Speaking further about how the hurricane impacted the city, Manheimer told CNBC that "pictures don't wholly capture the catastrophic damage."

"It's unprecedented. It's exceeded any historic storm on record. But we've had the combination of incredible flooding and also damage due to winds, down trees. No neighborhood has been spared. The power and water is out and we're entering a desperate situation," said Manheimer.

During a briefing on Monday, Sept. 30, Buncombe County officials confirmed that the death toll in the county, which Asheville is a part of, has risen to 40. The total death toll across North Carolina, Florida, Georgia, South Carolina and Tennessee is over 100.

President Joe Biden is scheduled to travel to North Carolina on Wednesday, Oct. 2, and will go on an aerial tour of Asheville, per the Associated Press.

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Find out how you can help the victims of Hurricane Helene here.

What’s open in Western NC? Where to get gas, groceries and more in Helene aftermath

As North Carolina recovers from Hurricane Helene, residents are searching for essential services like gas stations, grocery stores, and pharmacies.Here's a guide to what’s open and operating across the state as communities begin to rebuild.More:Asheville, NC floods live updates: Fresh Mar...

As North Carolina recovers from Hurricane Helene, residents are searching for essential services like gas stations, grocery stores, and pharmacies.

Here's a guide to what’s open and operating across the state as communities begin to rebuild.

More:Asheville, NC floods live updates: Fresh Market to distribute fresh water

See map: What's open and where to buy groceries and gas

NOTE: The map is provided by Citizens Emergency Map. This is NOT an official state or federal resource. Anyone can contribute to this map.

Residents and local businesses from across the state have contributed to an interactive map, highlighting open grocery stores and gas stations in the aftermath of Hurricane Helene.

Continuously updated, the map helps people find the nearest available resources as recovery efforts progress. Here's what's open:

Disclaimer:

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