abc-logo
Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

Please submit form to schedule a

Personal Care Consultation

Local Magic Personal Care Consultation

Please submit this form below and we will chat shortly!

This field is for validation purposes and should be left unchanged.

Home Care In Haw River, NC

Home Care Haw River, NC

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Haw River Historical Assoc. Museum gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Haw River, NC is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Haw River, NC

location Service Areas

The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

×
TESTIMONIALS

“Abigail with Always Best Care is a great community partner. She's an asset to the company and always shows up with a smile!”

Nichole S.
×
TESTIMONIALS

“We would like to give a shout out to some of the caregivers. We are thankful to have Ms Loretta as a caregiver, she’s very giving, a sweet person, and she works very hard to help us. Such a blessing for Mike and myself. Taylor has such a contagious smile and is so calming for Mike. Always willing to help out however he can. A blessing to us. Tena jumps right in right away as she arrives and is so caring , willing to do whatever task to help ensure all is taken care of and cared for while she’s here. What a blessing Tonya has been for Mike, a contagious caring attitude and willingness to step in and takeover with all things while she’s here. So thankful she’s been put on our caregiver schedule.”

Susie
×
TESTIMONIALS

“We have used Always Best for 2 years for my Dad before he passed & now 2 years for my Mom. They are the best! Laura J. With Always Best is phenomenal. She is always pleasant & prompt. She is always willing to go a step beyond to help my Mom in every way with the best attitude!”

KDAOH
×
TESTIMONIALS

“Sara Bynum is the best example of a CAREGIVER! Caring is her specialité..She is always prompt, cheerful, patient, industrious, generous, personable, organized, and, additionally, has a delightful sense of humor. I can't sing her praises loud enough!”

Aileen T.
×
TESTIMONIALS

“Our family has been pleased with ABC services, thankful for a company to be able to rely on for my Dad's care.”

T C.
×
TESTIMONIALS

“I’m in need of a caregiver for my son and Always Best Senior Care is one of the companies that I contacted. Although they were unable to provide services to us (through no fault of their own) mallory trip time to refer us to a company, including phone number to contact for services. She was very helpful, kind, and attentive to our needs. I appreciate the time they took to assist me the best way they could.”

Lisa L.
×
TESTIMONIALS

“Caregivers (Raina & Aiyana) are very caring and helpful to my father's needs,”

Linda L.
×
TESTIMONIALS

“My husband's caregiver Taylor is so very patient with him. She does her work without supervision. We are proud to have her in our home. Sincerely, Jack & Lou”

Jack H.
×
TESTIMONIALS

“Britiany has been caring for my mom almost 4 years. She is so kind and patient and willing to help in any way she can. We value Britiany and think of her as family now. We have been so pleased the way in which Always Best Care has worked with us.”

Jeannie H.
×
TESTIMONIALS

“Caring staff. Patient portal for family. Quick replacement/fill in caregiver.”

Stephany T.
×
TESTIMONIALS

“The staff has been very helpful. Michelle is very helpful and friendly.We have never had to have service like this before so we weren’t sure of what to expect. Things have been very good and everyone has been so easy to work with. It makes it easier on everyone in the family. I am thankful to have Michelle come and help us and to the rest of the company for their help and understanding.”

Carol E.
×
TESTIMONIALS

“We were worried at first with someone taking care of mom. Melanie put us at ease. She is such a big help. Thank you Melanie, thank you all best!!”

Rita C.
×
TESTIMONIALS

“God has allowed angels to be on earth to help us. My family is blessed to have one of those angels named Theresa who cares for my mother. Theresa is caring, soft spoken, loving and very nurturing in the excellent care she gives to my mother. We are so very thankful and blessed to have her in our lives! Thank you Theresa and Always Best Care!”

Elisabeth C.
×
TESTIMONIALS

“Always Best Care Senior Services has been nothing but professional,nice and very helpful and informative about their healthcare opportunities. My family and myself have been very pleased with Carmen Rhodes our caregiver.She’s very kind,compassionate and knowledgeable about her job .Great job matching us with one of your Always Best Care Senior Services employee.”

Karen M.
×
TESTIMONIALS

“Harvey has become a part of our family! He is so kind and considerate to my father as he cares for him daily. His compassion and desire for the elderly is shown each time he comes to his house. If it were not for Harvey, I would not be able to work, nor would I have peace of mind that Daddy is being taken care of. Thank you Harvey for all that you do and the love that you show to daddy.”

Janet R.
×
TESTIMONIALS

“I have worked with about 6 agencies over the last 3 years and Samantha and her team at Always Best Care have been helpful, caring and supportive! They have been there for the unexpected and for the day to day care of my husband. When I need anything, even just a calm voice on the phone, they are there. Our caregiver, Maggie, has become a wonderful part of our family. She truly loves her job and taking care of Tony. She helps me to be less stressed taking care of my husband.”

Kandi S.
×
TESTIMONIALS

“You could give Connie Rangel-Ledezma a bonus every day because she is that special to us. Without her, Bob would not be where he is today. She is valued by us and we hope by you! Give her 2 bonuses!!”

Gail N.
×
TESTIMONIALS

“We have been using Always Best Care Senior Services for my mom since early January 2023. They have done a great job of sending wonderful qualified caregivers that genuinely care for our mom. A special shout out to Alexandra Bennick, Wendy Hare, Stella Pride, Savannah Buckland and Aiyana Wright for all their hard work and wonderful care they have given mom. Not only do they do a great job caring for mom, but they clean house, prepare meals, clean dishes and many other household chores. They give my dad and the children a great sense of trust and security knowing she is being well taken care of!”

Greg S.
×
TESTIMONIALS

“Always Best Care quickly responded when my mother needed in-home care. They were the only care giver in Burlington that would provide care for 1 hour shifts and quickly addressed any concerns we had. We thank all of the care givers for their service, but Letitia stood out as the best. Her service for my mother was top notch.”

wilbur M.
×
TESTIMONIALS

“These 5 stars are specifically for our caregiver, Janet. Janet is very dependable and conscientious. She is also very smart and is able to solve any problems that may arise without my help. Also, I respect her opinion on the ways to improve her care of my husband.”

Kim &.
×
TESTIMONIALS

“Always Best Care and their staff has been wonderful. Shentellia is an incredible caregiver. Delightful person and amazing cook. We are thankful for everything ABC and Shentellia has done for us.”

Gail S.
×
TESTIMONIALS

“We have been using Always Best care for several years, first with my mom and then after her passing, they continued with our father. The line of communication is always open and to make sure that the relationship between client and staff works. I have been appreciative that we can call regarding anything and they listen and are on top of accommodating my father.”

KimiDee Y.
×
TESTIMONIALS

“Always Best Care is wonderful! I highly recommend for you senior care needs! Their team allowed our family to fully celebrate a special family event, while providing my mom the freedom, attention and compassionate care she needed!”

Heidi M.
×
TESTIMONIALS

“Amazing service from ABC Senior Services! We had never used a service before and heard about always best care. We hired them to pick up my mother from her assisted living and bring her to our son‘s wedding 30 minutes away in Greensboro. From my first phone call with Samantha Loy, I was impressed with this company. Samantha was helpful, thorough, professional, all while being incredibly personable and caring. The actual caregiver was fabulous! I highly recommend Sarah! Not only did she do her job professionally, but she was an absolute joy to be with. She loved on my mother well. Sarah participated in our wedding service by wheeling my mother down the aisle, she assisted my mom in mingling with her family and friends, she joined our family table and was an absolute pleasure to be with! It was such a treat to have my mom attend the and not be worried about her! We would absolutely use Always Best Care again. It was money well spent!”

wendy B.
×
TESTIMONIALS

“Always happy to use Always Best Care! This company is reliable, trustworthy, and honest. I have worked with them for the past 3 years and I've never been let down. Highly recommend Always Best Care!”

Holly P.

What is Non-Medical Senior Care in Haw River, NC?

lm-check

Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

lm-check

When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

lm-check

The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

lm-check

At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Haw River, NC

Types of Elderly Care in Haw River, NC

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Haw River, NC
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Haw River, NC
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Haw River Community Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Haw River, NC
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Dickie Do’s BBQ Catering and Market or visit The Haw River Town Museum, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Haw River, NC

Benefits of Home Care in Haw River, NC

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

Request More Information vector

Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Haw River, NC, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Haw River, NC

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your NC's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Haw River, NC

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Haw River, NC understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Haw River, NC

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Haw River, NC

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Mebane Ridge Assisted Living
  • Springview Assisted Living
  • Springview Assisted Living
  • Cham-Net Family Care Home
  • A Vision Comes True
  • Pleasant Grove Retirement Home
Home Care Haw River, NC

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Haw River, NC

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

lm-right-arrow
01

A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

lm-right-arrow
02

Discuss payment options and help coordinate billing with your insurance provider

lm-right-arrow
03

Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Haw River, NC 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Haw River, NC

Latest News in Haw River, NC

Haw River and Jordan Lake will see lower levels of chemicals thanks to new settlement

The City of Burlington will require manufacturers that send forever chemicals to the city’s wastewater treatment plant to find ways to eliminate them, as part of a settlement agreement between the city and the Haw River Assembly.Burlington worked with the Haw River Assembly, Duke University professors and environmental consultants to track wastewater through its system and determine where per- and polyfluoroalkyl substances, also known as forever chemicals, were coming from. That investigation focused on two companies and a pair...

The City of Burlington will require manufacturers that send forever chemicals to the city’s wastewater treatment plant to find ways to eliminate them, as part of a settlement agreement between the city and the Haw River Assembly.

Burlington worked with the Haw River Assembly, Duke University professors and environmental consultants to track wastewater through its system and determine where per- and polyfluoroalkyl substances, also known as forever chemicals, were coming from. That investigation focused on two companies and a pair of landfills in the area.

As part of the agreement, Burlington agreed that it will require the companies to control PFAS or phase them out of certain product lines. Any new or expanding user will also need to answer a questionnaire describing whether and how it plans to use and control PFAS or 1,4-dioxane.

“Upstream industry has been dumping toxic chemicals into the Haw River and into drinking water supplies for decades and now we know who those industries are and we’re holding them accountable,” Emily Sutton, the Haw River riverkeeper, told The News & Observer.

Sutton and the Haw River Assembly measured PFAS levels as high as 33,000 parts per trillion in the river in November 2019. Those have now declined to 519 parts per trillion.

PFAS are a class of man-made chemicals that have been linked with a wide array of health effects including increased risk of kidney or testicular cancer, lower birth weight and elevated cholesterol. The other chemical, 1,4-dioxane, is classified as a likely human carcinogen that can also damage the kidneys and liver.

Chemicals that are discharged into the Haw River flow downstream, often getting into Pittsboro’s drinking water intake before making their way to Jordan Lake.

“This Agreement is a win-win for the City and (the Haw River Assembly) as well as the citizens of North Carolina residing in the Haw River watershed,” Burlington officials wrote in a statement.

Environmental groups say the Burlington settlement sets an example for how other wastewater treatment plants should manage their industrial customers.

“For us, and what we suspect is the case for a lot of municipal wastewater systems across the state, is these industries are smaller sources within a larger wastewater utility system. So this investigation has allowed us to pull back the curtain and figure out what the sources are,” Sutton said.

Municipalities frequently operate industrial pretreatment programs, where they accept wastewater from industrial customers. The companies are supposed to remove chemicals from that wastewater per terms of an agreement with the local government because the treatment plants have little ability to remove evasive chemicals like PFAS or 1,4-dioxane.

The treatment plant is technically the water quality permit holder for anything that is discharged.

For example, the City of Burlington holds the permit for the discharge into the Haw River. The city is responsible for the chemicals that are sent through its wastewater plant.

But operators of wastewater treatment plants do issue permits to industrial customers requiring certain chemicals to be removed from the water, and the pretreatment program gives them enforcement authority.

In Burlington, the problem has been that the sources of PFAS and 1,4-dioxane were not disclosed on those permits.

Wastewater treatment plants are best positioned to prevent those discharges, either through enforcing the permits when a chemical is not disclosed or conducting an investigation akin to the one Burlington did, Kelly Moser, a Southern Environmental Law Center senior attorney, told The News & Observer.

“We’re pleased that they’re cooperating at this point, but they and other wastewater treatment plants across North Carolina and the country should be stopping the pollution at the source and requiring their industry to control the pollution rather than putting the burden on downstream communities,” said Moser, who represented the Haw River Assembly in the settlement.

In Burlington, those industries included Elevate Textiles, Shawmut Corp. and Unichem Specialty Chemicals, a supplier that shut down earlier this year. Those businesses and a pair of landfills all sent their wastewater to the East Burlington Wastewater Treatment Plant.

Elevate said it has already phased PFAS out of a third of its non-medical or military products and will commit to phasing the chemicals out of the rest by June 15, 2025. The company also plans to install a closed-loop system that captures wastewater from its medical or military products, keeping it from entering the city’s sewers.

The company also plans to draft a PFAS minimization plan by Sept. 1 that will describe other steps it plans to take. At other facilities, Elevate has installed reverse osmosis systems that capture contaminants or implemented procedures that result in no liquid discharge.

Shawmut produces laminated materials at its Burlington facility, with the company touting that about half of the United States’ vehicles have headliner material from the North Carolina plant.

Burlington agreed to reevaluate Shawmut’s pretreatment agreement within three months and make changes that will limit PFAS discharges. Those could include substituting some products, making changes to manufacturing lines or eliminating discharges from some manufacturing processes that contain high amounts of PFAS.

With the Alamance County and Republic landfills, Burlington agreed to find steps that can be taken within one year to limit PFAS coming from landfill leachate that is making its way into the city’s sewer system. Specific steps will be incorporated into pretreatment programs for both facilities within two years.

.Burlington has pledged to use a similar investigative process to identify where 1,4-dioxane is coming from within its system. The chemical has been a chronic problem in the Haw River, with Pittsboro reporting high levels as recently as last week.

Sometime around July 17, samples showed, a slug of 1,4-dioxane passed through the South Burlington Wastewater Treatment Plant and entered the Haw River. Pittsboro detected a spike of 1,4-dioxane on July 24, albeit at levels below the EPA’s health advisory.

By July 27, town officials were no longer detecting the chemical in their drinking water.

“The 1,4-dioxane spike was a major concern,” Sutton said.

But because Burlington officials have already tested for PFAS, Sutton said, they know where to sample, so they are isolating wastewater from each industrial user that can then be tested for 1,4-dioxane.

Burlington started taking those samples this week, turning attention to the South Burlington plant.

This story was produced with financial support from the Hartfield Foundation and 1Earth Fund, in partnership with Journalism Funding Partners, as part of an independent journalism fellowship program. The N&O maintains full editorial control of the work.

This story was originally published August 5, 2023, 7:00 AM.

‘Clear violation of water quality’: Riverkeeper concerned about pollution near Chatham County development

CHATHAM COUNTY, N.C. — There are concerns about pollution in the Haw River in Chatham County, and one riverkeeper says a new development in Pittsboro is a big reason why. On Tuesday, the county confirmed that it’s now investigating the problem.What You Need To Know “Very muddy right now. The water is this brown-orange kind of chocolate milk color, and rivers shouldn't look like that,” Emily Sutton, the Haw Riverkeeper with the Haw River Assembly, said.The Haw River feeds into Jor...

CHATHAM COUNTY, N.C. — There are concerns about pollution in the Haw River in Chatham County, and one riverkeeper says a new development in Pittsboro is a big reason why. On Tuesday, the county confirmed that it’s now investigating the problem.

What You Need To Know

“Very muddy right now. The water is this brown-orange kind of chocolate milk color, and rivers shouldn't look like that,” Emily Sutton, the Haw Riverkeeper with the Haw River Assembly, said.

The Haw River feeds into Jordan Lake, which is a key source for drinking water.

On July 4, a community member just downstream from the South Bynum River Access reached out to the Haw River Assembly, concerned about pollution in the stream near her house close to the Chatham Park development.

“Our team went out to her house and walked up the creek with waders, traipsing through this tiny tributary until we found the source,” Sutton said.

Sutton confirmed her suspicions and documented what she saw on her phone.

“When our rivers run bright orange, most of the time the culprit is development,” Sutton said. “There is so much sediment in this river. And I would suspect that a lot of it is coming from Alamance County. Now things will be much worse as Chatham County continues to develop Chatham Park.”

Chatham County has a 28-page long “Soil Erosion and Sedimentation Control Ordinance” requirements to prevent water pollution. Sutton says, based on what she saw, contractors at Chatham Park are not following the law.

“There are so many easy ways to prevent this. There are rules in place to maintain job sites and make sure that sediment stays on the job site and doesn't reach the streams. There are buffers and vegetation that are so important to preventing sediment from running off of the job site or running off of the land into a river,” Sutton said.

In a statement to Spectrum News 1, the county manager confirmed there was an issue at the site.

“Since we learned of the offsite sediment issue in the Mellot Subdivision of Chatham Park, the Chatham County Watershed Protection Department has been investigating the situation. Our staff continues to be on site and in communication with the owner and contractor, as well as the Town of Pittsboro and the NC Department of Environmental Quality (NCDEQ). More information may be available as our staff and partners are able to complete our investigation into the matter,” Dan LaMontagne, the Chatham County Manager, said in a statement.

Sutton says the lasting impacts of this pollution get worse with each passing day, which is why she says this situation needs to be fixed right away.

“The sediment is what drowns and suffocates all of that essential habitat for the small macro invertebrates in our streams. And it can really just destroy the health of an aquatic ecosystem very quickly,” Sutton said. “This isn't normal. This is not acceptable. And this is a clear violation of water quality.”

Sutton also says the Chatham Park development is now planning to put a paved road and trail along the waterway. She says that plan would put the nearby waterways at risk even more.

“That takes away all of the buffer and the vegetation that holds in that sediment. And we already know that Chatham Park has been a bad actor on sediment violations. They've repeatedly had violations and sites out of compliance because they're dumping sediment into our small streams,” Sutton said.

Spectrum News 1 reached out to Chatham Park development officials, but did not hear back in time for this report.

Sutton says the Haw River Assembly is encouraging people to sign a petition against the proposed changes.

In the meantime, if you have any water pollution concerns to report, Sutton says that’s what riverkeepers are for.

To find your local river keeper contact, visit the Waterkeepers Carolina website.

Toxic chemical found in Pittsboro drinking water

Burlington officials confirmed Wednesday that Apollo Chemical is the suspected source of a recent industrial chemical discharge into the Haw River.High levels of 1,4-dioxane, a probable carcinogen shown to cause liver and kidney damage, were released into the river from a Burlington municipal wastewater treatment plant on Sept. 14.The river and its watershed provide drinking water to nearly one million people living in and near Greensbor...

Burlington officials confirmed Wednesday that Apollo Chemical is the suspected source of a recent industrial chemical discharge into the Haw River.

High levels of 1,4-dioxane, a probable carcinogen shown to cause liver and kidney damage, were released into the river from a Burlington municipal wastewater treatment plant on Sept. 14.

The river and its watershed provide drinking water to nearly one million people living in and near Greensboro, Burlington, Chapel Hill, Cary and Durham. Pittsboro’s drinking water intake is about 30 miles downstream of Burlington.

Burlington Water Resource Lab staff say they honed in on the chemical manufacturer as the source by testing water in the area serviced by the South Burlington Wastewater Treatment plant.

The recent discharge of 1,4-dioxane showed levels as much as 1,300 times the health advisory goal the U.S. Environmental Protection Agency made. It’s the second report this year of contamination of the toxic chemical in Pittsboro’s drinking water supply after sampling revealed high levels of 1,4-dioxane at Pittsboro’s intake and in the town’s finished drinking water.

Last week, the Burlington Water Resources Department said they informed state environmental officials and downstream sources of the recent discharge, as well as Aqua North Carolina, which purchases water from Pittsboro for about 800 customers in the area.

John Vernon, a spokesperson for Burlington, says staff has met with management at Apollo and is testing it's effluent daily. Test results since the Sept. 14 slug have been declining.

Apollo Chemical did not immediately respond to requests for comment.

“The industry is also reviewing its manufacturing process to identify if precursors in those processes are combining to form 1,4-dioxane in the effluent as an unintended by-product. While those samples are being tested, the water resources staff is continuing to investigate other sewer outfalls that service manufacturing,” Vernon said.

Traditional drinking water plants can’t remove the chemical without an expensive, advanced system that could cost tens of millions of dollars to upgrade.

Pittsboro is offering free reverse osmosis treated water to Pittsboro water customers and customers of Aqua NC who receive their water from the town of Pittsboro through Friday at 5p.m. at Chatham Marketplace, a grocery store at 480 Hillsboro St, Pittsboro, NC 27312 during regular hours. Customers can use code 64261 to fill jugs and bottles for free.The town encouraged customers to bring their own containers.

Colby Sawyer, a Pittsboro emergency management coordinator, says lower levels of 1,4-dioxane in raw water samples taken earlier this week indicate the slug of chemicals has passed the town's water intake.

She encourages Pittsboro residents to sign up for water alerts on the town's website.

A sample from South Burlington Wastewater taken on Sept. 22 was rush-tested and showed decreased levels of the chemical to below the EPA's health advisory goal. However, the levels are still above the N.C. Department of Environmental Quality's in-stream target value for drinking water supplies.

“Water Resource staff expects effluent testing results to continue to decline,” Vernon said.

Burlington has ramped up testing after a recent settlement between the city and Haw River Assembly, a non-profit organization, requiring companies to better track and control forever chemicals, also known as PFAS.

“Burlington has the tools to regulate their industrial dischargers through their pretreatment program, through those permits and we're hopeful that they will use that same investigation process to identify the sources of 1,4-dioxane within their system,” said Emily Sutton the Haw Riverkeeper with the Haw River Assembly.

The settlement also requires new or expanding companies to disclose if and how they plan to use PFAS and 1,4-dioxane and how they will control contamination.

“It is our right to have safe, drinkable, fishable, swimmable water,” said Sutton.

1,4 Dioxane detected in Haw River, drinking water within safe limits

PJ WARD-BROWN/NORTH STATE JOURNALPosted Wednesday, September 27, 2023 9:00 am Updated: Thursday, October 5, 2023 11:00 pm North State Journal staffPITTSBORO — Alerts were issued over the weekend related to a chemical found in the Haw River, but preliminary testing of Pittsboro's drinking water does not show dangerous levels of the compound. Routine sampling in Alamance County detected the presence of the chemical 1,4-dioxane in the Haw River last week, prompting testing of drinking water supplies downs...

PJ WARD-BROWN/NORTH STATE JOURNAL

Posted Wednesday, September 27, 2023 9:00 am

Updated: Thursday, October 5, 2023 11:00 pm

North State Journal staff

PITTSBORO — Alerts were issued over the weekend related to a chemical found in the Haw River, but preliminary testing of Pittsboro's drinking water does not show dangerous levels of the compound. Routine sampling in Alamance County detected the presence of the chemical 1,4-dioxane in the Haw River last week, prompting testing of drinking water supplies downstream of Burlington.

On Friday, the City of Burlington's wastewater treatment plant detected the presence of dioxane in the effluent discharged into the Haw River, which had passed through Burlington’s plant, raising questions about the safety of Pittsboro's water supply.

Samples collected in Burlington on Thursday, September 14, showed dioxane concentrations exceeding 1200 parts per billion entering the plant, significantly higher than recommended safety levels. After treatment, the water leaving the plant contained 459 ppb of dioxane.

After being alerted, the Pittsboro's water plant staff sought ways to expedite further testing. Due to the unavailability of testing facilities over the weekend, rush samples were delayed until this week. Tuesday morning, the town released the initial results, which showed the concentration of dioxane in the town’s water was “significantly lower than the U.S. Environmental Protection Agency’s Health Advisory level.”

The town tested at six sites along the Haw River, and none exceeded 6.77 ppb. The level which would prompt a health advisory is 35 ppb.

A release from the town on Tuesday morning said, “The Town is cautiously optimistic with these results, which indicate whether the ‘slug,’ or concentrated area of 1,4 dioxane, has passed us and we had minimal uptake, or it is just now reaching us. Our test results from composite samples taken over the weekend are expected tomorrow, as are our rush samples taken from the locations listed above. Once we receive these results, we can determine if our 1,4 dioxane concentration is moving in a positive or negative direction.”

Pittsboro has taken precautionary measures, including operating the water plant 24 hours a day and drawing only the minimum required water to maintain the water system. The town also encouraged residents to voluntarily conserve water by minimizing non-essential uses such as landscape irrigation, vehicle and house washing, and pool filling. The town also made clear the measures are purely precautionary and there is no immediate threat to the town's water supply.

While Pittsboro addresses immediate challenges, the City of Burlington is actively investigating the source of this pollutant. The issue traces back to August when elevated levels of 1,4-dioxane were detected during sampling at Pittsboro. The N.C. Department of Environmental Quality (NCDEQ) then contacted the Burlington and Reidsville Water Resources Departments, as routine wastewater sampling in Greensboro did not indicate elevated 1,4-dioxane levels.

Burlington Water Resources conducted thorough investigations, identifying discharges into the South Burlington Wastewater Treatment Plant as the probable source. Staff systematically sampled sewer outfalls and regulated significant industrial users. Their previous experience in identifying PFAS sources proved valuable in this situation, given the elusive nature of such discharges.

Burlington is collaborating with regulatory agencies, downstream water providers, and potentially responsible industries to address this contamination issue promptly and ensure compliance with state and federal regulations.

Burlington had already agreed in August to require new or expanding commercial users to provide information about the use of dioxane and to perform additional testing on its wastewater.

Southeast Alamance Basketball Latest Updates

Thursday, Jan 25, 2024On Thursday, Jan 25, 2024, the Southeast Alamance Varsity Boys Basketball team won their game against Seaforth High School by a score of 70-52....

Thursday, Jan 25, 2024

On Thursday, Jan 25, 2024, the Southeast Alamance Varsity Boys Basketball team won their game against Seaforth High School by a score of 70-52.

Southeast Alamance70Seaforth52

Thursday, Jan 25, 2024

Southeast Alamance takes loss despite strong efforts from Davian Edwards and Jerry Sims

Southeast Alamance takes loss despite strong efforts from Davian Edwards and Jerry SimsRecap: Southeast Alamance Stallions vs. Northwood Chargers

Thursday, Jan 25, 2024

Basketball Game Preview: Southeast Alamance Stallions vs. Seaforth Hawks

Basketball Game Preview: Southeast Alamance Stallions vs. Seaforth HawksPreview: Southeast Alamance Stallions vs. Seaforth Hawks

Wednesday, Jan 24, 2024

Basketball Game Recap: Southeast Alamance Stallions vs. Northwood Chargers

Basketball Game Recap: Southeast Alamance Stallions vs. Northwood ChargersRecap: Southeast Alamance Stallions vs. Northwood Chargers

Tuesday, Jan 23, 2024

Stats have been entered for the Southeast Alamance vs. Northwood on Tuesday, Jan. 23, 2024.

36Points4Assists16

Tuesday, Jan 23, 2024

On Tuesday, Jan 23, 2024, the Southeast Alamance Varsity Boys Basketball team lost their game against Northwood High School by a score of 36-74.

Southeast Alamance36Northwood74Final

Tuesday, Jan 23, 2024

Southeast Alamance extends road losing streak to five

Southeast Alamance extends road losing streak to fiveRecap: Southeast Alamance Stallions vs. Chatham Central Bears

Monday, Jan 22, 2024

Congratulations to Davian Edwards for being selected the Southeast Alamance player of the game

Sunday, Jan 21, 2024

Basketball Game Preview: Southeast Alamance Stallions vs. Northwood Chargers

Basketball Game Preview: Southeast Alamance Stallions vs. Northwood ChargersPreview: Southeast Alamance Stallions vs. Northwood Chargers

Saturday, Jan 20, 2024

Southeast Alamance suffers fifth straight loss on the road

Team ReportsJan 20, 2024Southeast Alamance suffers fifth straight loss on the roadRecap: Southeast Alamance Stallions vs. Chatham Central Bears

Friday, Jan 19, 2024

Stats have been entered for the Southeast Alamance vs. Chatham Central on Friday, Jan. 19, 2024.

55Points9Assists28Rebounds

Friday, Jan 19, 2024

On Friday, Jan 19, 2024, the Southeast Alamance Varsity Boys Basketball team lost their game against Chatham Central High School by a score of 55-65.

Southeast Alamance55Chatham Central65Final

Wednesday, Jan 17, 2024

Stats have been entered for the Southeast Alamance vs. Cummings on Wednesday, Jan. 17, 2024.

66Points13Assists26Rebounds

Wednesday, Jan 17, 2024

On Wednesday, Jan 17, 2024, the Southeast Alamance Varsity Boys Basketball team lost their game against Cummings High School by a score of 66-68.

Southeast Alamance66Cummings68Final

Tuesday, Jan 16, 2024

Congratulations to Jerry Sims for being selected the Southeast Alamance player of the game

Tuesday, Jan 16, 2024

Congratulations to Cardell West for being selected the Southeast Alamance player of the game

Tuesday, Jan 16, 2024

Southeast Alamance piles up the points against Graham

Team ReportsJan 16, 2024Southeast Alamance piles up the points against GrahamRecap: Southeast Alamance Stallions vs. Graham Red Devils

Sunday, Jan 14, 2024

Basketball Game Preview: Southeast Alamance Stallions vs. Cummings Cavaliers

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.