Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Provo, UT

Home Care Provo, UT

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic The Octagon House gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Provo, UT is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Provo, UT

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.


“Emily and I (Nolan) are very grateful you all gave us the opportunity to work here. We had excellent experiences with management, caregivers, and our clients. We are thankful for your patience with our schedules and experience. We have learned a lot from being here, and we hope that our experiences from being here can be for our future benefit. We’d recommend working at ABC to our friends because of the great experiences we’ve had her. Emily and Nolan”

Emily W.

“I have used this company for a few of my residents. They take such good care of their clients and do such a good job at taking the time with each and every one of them. They go above and beyond for their clients. I’d definitely recommend them!”

Kaylee N.

“I can’t say enough about Always Best Care. Henry and his staff was there from the start to help me find a sitter. I was in a position where I needed immediate help and they came through. His staff was caring and responsible. They helped me through a very difficult time.”

Judy R.

“They were wonderful watching my husband why I had to work stayed right with him so he didn’t fall”

Susan T.

“I work with Always Best Care and it's been an amazing experience for me. I have learned so much about not only our patients we help, but the compassionate hard working people that are behind it all. I'm so grateful to work with such a caring, kind and helpful company they really do treat you like family❤. Not only are they giving back each day to patients who need them they are kind and caring to their employees as well. I love working for this company!”

Rachel J.

“Amazing staff! I am so glad to have found Always Best Care, it is a blessing. I live 300 miles away from my elderly parents and cannot always travel, it’s comforting to know that my parents are in great hands and that I don’t have to worry about them. The staff is well trained and the management goes above and beyond to meet your needs. I think of them as angels in disguise!”


“I’m so glad we found Always Best Care to help our family take care of my grandpa! They have been amazing to work with. It’s such a relief to find a company that has open communication and cares about their clients and the clients family, too!”

Cass C.

“I have used the services of Always Best Care since Sept. 2021. I have been very pleased with the attentive care they have given my husband. They have been flexible, accommodating, and gone the extra mile helping with my husband's needs. As an example, I was away for the day and I was called by the caregiver that my husband was not doing well. I came home and we decided to take him to the emergency room. The caregiver came with us and stayed at the hospital for hours. He was released with the medication he needed for his recovery and she helped bring him home and get him settled before she left. This was way into the night and passed her normal working hours. One of my requests before hiring on a Senior Service was that the caregivers enjoyed their job and enjoyed working with challenging patients. I use their service six days a week and every caregiver has been kind, compassionate, and hard working. I really have been pleased.”

shawn P.

“Always Best Care is amazing! All of the caregivers are professional and provide the best care. I have tried multiple different agencies in the area for help with my grandmother and none have been as attentive and helpful as ABC”

Haley S.

“Great staff. Working around my schedule and always there when I need them.”

timeshare T.

“Always best care has the most genuine team I’ve ever seen. They go above and beyond providing amazing care for the elderly with the help of trustworthy caregivers! They work as a team which makes the environment of there company so unique. Thank you always best care you have been amazing.”

Melissa M.

“Always best care has the most genuine team I’ve ever seen. They go above and beyond providing amazing care for the elderly with the help of trustworthy caregivers! They work as a team which makes the environment of there company so unique. Thank you always best care you have been amazing.”

Anais G.

“They really care about their clients and staff, fast turnaround and superb care”

St. G.

“The owners and staff at Always Best Care are so professional and friendly! With aging parents, it’s so nice to have the staff here to step in and help with caring for them. They are able to set everything up so quickly and provide the care when we need it! We are so happy we found out about them!!”

Melissa H.

“The staff are exceptional and truly have their patients best interest in mind. Grateful to have found a company that will care for my loved ones in a way I would myself. Thank you!!!”

Katy S.

“Always Best Care Senior Services have organized and caring faculty and staff. They genuinely care for their clients and want to help them in the best way possible. We are so happy with the services they provide.”

Anja K.

“Great place to work. They are very helpful and also fast to respond to any questions that I have. Thank you ABC!”

Frances L.

“I'm so happy to have Always Best Care as a resource for us when we need more help with our aging parents. The office staff and owners are very professional and kind and they seem to be extremely careful in hiring staff that reflect the same values. I feel safe in trusting the caregivers. It's a huge relief to know that we have someone else who can help fill in when we can't be there or our parents just need more help than we can give.”

Amy N.

“Great to work with, caring, compassionate and willing to work with different situations! They take time to understand needs to accommodate the best way to help! They are trustworthy, dependable and a business you can count on!!????”

M S.

“The caregivers and staff at Always Best Care of St George are top notch. I highly recommend them for in home senior care services!”

Carrie W.

“I'm so happy to have Always Best Care as a resource for us when we need more help with our aging parents. The office staff and owners are very professional and kind and they seem to be extremely careful in hiring staff that reflect the same values. I feel safe in trusting the caregivers. It's a huge relief to know that we have someone else who can help fill in when we can't be there or our parents just need more help than we can give.”

Amy N.

“Friendly and knowledgeable staff!”

David E.

What is Non-Medical Senior Care in Provo, UT?


Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.


When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.


The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.


At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Provo, UT

Types of Elderly Care in Provo, UT

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Provo, UT
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Provo, UT
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Paul Ream Wilderness Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Provo, UT
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Block Restaurant or visit Provo West Coop, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Provo, UT

Benefits of Home Care in Provo, UT

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Provo, UT, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Provo, UT

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your UT's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Provo, UT

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Provo, UT understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.

Respite Care Provo, UT

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Provo, UT

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Provo Assisted Living PAL Provo's Premier Assisted Living Facility
  • BeeHive Homes of Provo
  • Country View Assisted Living
  • Legacy Village of Provo
  • Courtyard at Jamestown Assisted Senior Living
  • Rocky Mountain Care River Pointe Assisted Living
Home Care Provo, UT

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Provo, UT

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way


A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive


Discuss payment options and help coordinate billing with your insurance provider


Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Provo, UT 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Provo, UT

Latest News in Provo, UT

Ben Criddle: Why Chris Burgess left his alma mater for BYU

Estimated read time: 7-8 minutesPROVO — Few will argue with the fact that BYU is a unique institution that presents an extraordinary culture and community.That same culture and community can prove polarizing to some, but to others, it presents an environment that is desirable to return to, and maybe even more so than any other institution out there.Count Chris Burgess among the latter group.Burgess was announced as a prominent addition to the new Cougars coaching staff led by Kevin Young last week. He joined...

Estimated read time: 7-8 minutes

PROVO — Few will argue with the fact that BYU is a unique institution that presents an extraordinary culture and community.

That same culture and community can prove polarizing to some, but to others, it presents an environment that is desirable to return to, and maybe even more so than any other institution out there.

Count Chris Burgess among the latter group.

Burgess was announced as a prominent addition to the new Cougars coaching staff led by Kevin Young last week. He joined ESPN radio recently to discuss his decision to leave his alma mater and to bring his coaching talents back to BYU.

Burgess was part of Mark Pope's staff at BYU from 2019-22 before taking a similar post at Utah, coaching under coach Craig Smith. So why return to Provo? What makes a seemingly lateral move by joining Young's staff the best option for Burgess and his family?

Burgess outlined three primary reasons in the interview, all of which played pivotal in making his decision.

Reestablishing relationships

Burgess isn't that far removed from coaching at BYU, and subsequently is very familiar with several players on the current roster, including Cougars big man Foussyeni Traore, with whom Burgess established a strong relationship.

"The reunion with Fouss — honestly you get choked up," Burgess said. "It's so difficult leaving people — good people, and to be able to come back for his senior year and have another impact on his life … that was one of the best things about coming back."

Burgess takes pride in developing big men, and was central to Traore's development during the early stages of his career. He'll assume that same role on Young's staff, but will also work with the entire team, several of whom he's already familiar with.

"There's guys in this locker room that I have relationships with," Burgess said. "I recruited them out of high school, or I coached them here, so the opportunity to be back and be a part of their lives again was another reason."

With regards to developing big men at BYU, Burgess' first focus is on the execution of an effective pick-and-roll on the offensive end, and then presenting himself as a strong and central focus on defense.

"The big (man) sees everything. He has to be your loudest guy,' Burgess said. "He's that guy who sees everything and has to communicate to everyone around him. … You don't want a quiet big."

Coaching under Kevin Young

In order to lure a coach to make a seemingly lateral move as an assistant it necessitates a unique offering. In Burgess' mind, the opportunity to coach under Young, and his inherent strengths coming from an NBA coaching background, was difficult to pass up.

"He has an NBA pedigree, but not only coaching in the NBA — he's been in the NBA draft rooms and the NBA workouts," Burgess said. "So it's the reputation he has, for all of those different reasons. So I got super excited to work for him."

Burgess soon saw that Young's impressive resume matched up well with what he was presented firsthand during the interview process, where he saw plainly how well they could work with one another. He was impressed with how Young is making his staff somewhat unique with the hiring of Doug Stewart, who will be Young's chief of staff, but also work in a similar role and function as an NBA general manager.

"I think that you're getting a head coach with a ton of passion and a ton of energy, and a ton of urgency," Burgess said. "He's doing everything he can to construct a college staff, but in an NBA way."

Young's first assistant coaching hire was Brandon Dunson, who came to BYU after coaching at Stanford for a couple of seasons.

"I got to compete against him during the last two years with him being at Stanford, and he just has the best reputation in terms of the relationship on the court and working with players. They all love him," Burgess said. "They all speak so highly about him, and in just my four or five days on the job I've seen just how driven he is."

Young stated his intent on bringing in assistants from the collegiate ranks, to help bridge whatever gap exists between his NBA knowledge and how college basketball operates. So far, with the additions of Burgess, Dunson and Stewart, he's largely accomplished that vision.

"I think Cougar Nation should be excited that coach Young is putting together a staff that is all in different roles to support him in this transition to this university and college basketball," Burgess said. "You want to surround yourself with people that work unreasonably hard and that they're intellectually curious, and that they're extraordinary teammates. I think you sprinkle in some passion with those things and you have something great. I'm finding that with the people that coach Young is hiring, and that's exciting to be a part of."

The Y. and BYU's environment

What put the cherry directly on top for Burgess was the opportunity to return to a BYU culture and community that he and his family enjoyed immensely and thrived in.

"My family always loved our time here in Provo during the three years that we were here with coach Pope, and his staff," Burgess said. "This place holds a special place in our hearts, and so when the opportunity came about to work for coach Young … I got super excited to learn from him.

"There's just a lot of reasons, but everything came down to (the fact) that this is the best place for my family to reunite with BYU and to make it part of our lives for the long term."

Throughout the process, Burgess has received several positive notes from Cougar fans, via email, direct messages on social media and otherwise, and has appreciated every single one of them.

"It's been super humbling, if I'm being honest, with the positivity, the text messages and direct messages I've (received) from the fan base welcoming me and my family back to Provo. It's just been very humbling," Burgess said. "It's another reason why I'm super excited to be here."

Criddle's conclusion:

When Young decided to leave the NBA as the highest-paid assistant coach and come to BYU, the basketball world was shocked. Why would he leave the NBA to come to BYU?

"Timing in life is everything and the NBA is great, and has a lot of amazing players," Young said at his introductory press conference. "But it's a hard lifestyle, and there's not a lot of stability in it. As a dad with three young children and a wife that has been doing this forever, the more we felt it was the best of three worlds."

Those three worlds: coaching at a high level (Big 12), being together as a family a bit more, and representing BYU and The Church of Jesus Christ of Latter-day Saints while receiving the support of those institutions.

Burgess cited three similar factors that influenced him to leave his alma mater and return to coach at BYU, but as I read between the lines, I think there is even more to the story for both of these coaches.

BYU just hired the man as an assistant coach that the greater collective Cougars fan base wanted as their next head coach. Times have changed in Provo, ladies and gentlemen. For the last 14 years, Utah, among many other institutions, has been able to allocate more resources than BYU towards its coaching staff.

Why did Chris Burgess make a seemingly lateral move and why did the highest-paid NBA assistant coach come to coach at BYU in 2024? BYU is finally paying above market rate for its coaching staff.

Coupled with all of these aforementioned factors cited by both Burgess and Young, for most of Cougar country, this investment is long overdue. For many, it's like taking an ice-cold refreshing drink after wandering in the wilderness of independence and West Coast Conference affiliation for far too many years.

BYU CougarsSportsCollege

Ben Criddle

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More stories you may be interested in

ChatGPT popular in Provo, nationwide study finds

PROVO — A recent study from Authority lists Provo among the top cities for ChatGPT and artificial intelligence tool use.Google Trends data and more than 450,000 geotagged posts from social media platform X from the last 12 months were sorted to find hot spots for AI-related searches and posts. Researchers scanned for keywords and phrases such as ChatGPT, Chat GPT, Gemini, AI writing, AI...

PROVO — A recent study from Authority lists Provo among the top cities for ChatGPT and artificial intelligence tool use.

Google Trends data and more than 450,000 geotagged posts from social media platform X from the last 12 months were sorted to find hot spots for AI-related searches and posts. Researchers scanned for keywords and phrases such as ChatGPT, Chat GPT, Gemini, AI writing, AI writing tools, Copilot AI, AI writing detector, AI content detector and more.

The results revealed what one perhaps could have guessed — AI is big on college campuses.

The Top 10 cities for AI use and interest are all major college towns. West Lafayette, Indiana, home to Purdue University, took the top spot, followed by College Park, Maryland.

Provo, and by extension, Brigham Young University, came in ninth.

"AI assistants are becoming incredibly popular in the workplace," BYU professor David Wingate said. "Of course, we will train our students to be successful with the tools they need in the workplace."

Wingate, who teaches computer science courses with a machine learning emphasis, said he was "a little bit surprised" by BYU's ranking. In his view, local interest in AI could be attributed to many factors.

"Maybe it's the (machine learning) major, maybe it's chatter among the students, maybe it's our research, or maybe it's a combination of all those things," he said.

Wingate also noted BYU's award-winning applied mathematics major, which has a strong machine learning concentration.

"I'm excited," he said. "I think AI can be used to make the world a better place. If we're thoughtful about it, it can bless people."

ChatGPT is quickly becoming an indispensable educational tool, on the same level as Microsoft programs like Word, Excel and Powerpoint, Wingate said. Students will need to have digital literacy with all of these tools to be successful.

Professor-assisted AI use

BYU senior Adam Rice, who studies computational biology, said he uses AI almost every day.

"I use ChatGPT and Gemini all the time for small questions, because it's faster than Googling things," he said. He turns to AI for questions both professional (how do I code this?) and personal (what recipe can I make with these ingredients?).

"I don't just copy and paste — I use it to help get me on my way," Rice said. "I ask it to synthesize and think about possible routes to take, or give me an outline."

In a software design class, Rice said the professor encouraged students to use ChatGPT and similar tools as often as possible.

"A lot of my professors think it's a good tool and think about how they can teach around it instead of just blocking it," he said.

In the computer science department, most professors are either neutral or positive toward ChatGPT, Wingate said.

"There's a cohort of professors who feel like, you know, this is the future, and we're fools not to embrace it," he said.

AI isn't exclusive to computer science courses — BYU English student Mason Scholes has also used ChatGPT in the classroom.

"We've done a lot of assignments with AI," Scholes said. "We'll be encouraged to play around with it … so we can use it to strengthen our writing and make sure we're not introducing new weaknesses."

This hands-on, professor-led AI use has helped him understand which situations call for AI and when he would be better off doing something himself, he said.

This approach aligns with Wingate's perspective: "I think it behooves every department in the university to teach students what the dangers of AI are, so they don't become overly reliant on AI," the professor said.

Many BYU students said they use ChatGPT in moderation. Elena Moran asks the chatbot to look over writing assignments for grammar and punctuation or to explain challenging concepts. Sometimes she uses it to create personal workout plans.

Biology student Jacob Hunter occasionally uses it to brainstorm ideas for his writing class.

Sophomore Grace Call said her philosophy classmates will ask ChatGPT how certain philosophers would respond to novel questions.

"There are all these pro-social applications of AI," Wingate said. "I hope we can remember the really positive possibilities."

Top cities for AI use and interest, according to the Authority study:

Artificial IntelligenceUtahScienceEducation

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Kevin Young’s hires remain intriguing aspect of his philosophy

New BYU head basketball coach Kevin Young hit home runs with his hiring of Stanford’s ...

New BYU head basketball coach Kevin Young hit home runs with his hiring of Stanford’s Brandon Dunson, Utah’s Chris Burgess and Nevada associate athletic director and veteran college coach Doug Stewart — and he’s not finished yet.

The new staff is focusing on recruiting as the transfer portal closes at the end of May and they’ve made contact with top-ranked high school players from across the country, setting the stage for a 2025 class. Both Burgess and Dunson have been zeroed in on BYU targets, and their forte is recruiting.

Question of the week: What should Kevin Young be looking for in his next staff hires?

Jay Drew: Kevin Young has done a masterful job in assembling his first coaching staff at BYU to date, getting Brandon Dunson from Stanford and Chris Burgess from the University of Utah. Both are excellent hires and check a lot of boxes. Certainly, Burgess’ close ties with local recruits will help BYU’s efforts in that regard. That ability probably can’t be overstated, because there are a couple of bumper crops coming through the Utah prep and all-star circuit ranks in the next few years.

Now Young should turn his attention to getting another coach with NBA ties so he can show he’s serious about developing players to compete at the next level. Personally, I would like to see current BYU assistant (under Pope) Nick Robinson get one of the spots, for continuity’s sake. Also because Robinson is a good person and has paid his dues.

Another possibility would be to find a coach with international ties, perhaps even a coach from Eastern Europe, which is now a basketball hotbed. Burgess played 11 seasons overseas, so he has some strong international experience as well.

Dick Harmon: It is very intriguing how Young is organizing his coaching staff. He explained to both Dunson and Burgess his goal is to use an NBA model with his staff, thus the creation of a “chief of staff” position and hire of Doug Stewart. With Stewart focusing on NIL and player development, I see a very individualized approach of giving each player specific attention on his needs to progress — a good selling point to recruits.

Burgess and Dunson are known as elite recruiters, which is key because of the restrictive nature of BYU admissions; they will have to get the right fit with prospects. It remains to be seen who will be in charge of the offense and defense. Young himself could take on a coordinator role because Stewart should have a lot of administrative duties.

I’d like to see Young retain Robinson, too, because of his knowledge of BYU’s unique operations, which Burgess also knows. The next hire could be a younger, entry-level person with an NBA, college or international background. I’m thinking a lot of Young’s coaching salary allotment has been tied up in hiring Burgess, Dunson and Stewart so far. If not, and he brings in someone who requires a big salary, it only adds to the groundbreaking moves made by the school’s administration.

BYU’s men’s and women’s track and field performers should produce strong results at the Big 12 outdoor championships in Waco, Texas, this week. Here is a preview of the meet. In women’s basketball, the Cougars added California shooting star Kemery Martin to the roster.

In football, BYU added transfer target offensive guard Austin Leausa from Southern Utah and USU, and he is projected to make a run for a starting job.

"Clearly there's more to offer here than where he was previously."@gregwrubell first thoughts on @chrisburgess34 move to BYU.

— BYUtv Sports Nation (@BYUSportsNation) May 2, 2024

|@chrisburgess34 on why he decided to come back to BYU to be a part of Kevin Young's Coaching Staff"My family and I always loved our time here in Provo, for three years here with Coach Pope, and that wonderful staff and team. This place holds a special place in our hearts."…

— Benjamin Criddle (@CriddleBenjamin) May 6, 2024

BYU's Jaxson Robinson invited to NBA draft combine; Congratulations to Jaxson!

— Jay Drew (@drewjay) May 3, 2024

Comments from Deseret News readers:

This is a big step up for Burgess in programs and salary. Kevin Young is a great tutor. If he is successful in recruiting and coaching, he will be a head coach somewhere.

— Owl

No argument from me on this article, as I heard the radio chatter about McCae. Year after year, we see starters being hurt and QB depth a huge factor in the second half of the season. Offensive line play is crucial to the success of the Cougars, to allow these QBs time and opportunity to produce. I just hope the coaches recognize and use the best talent, and don’t take an entire season to figure that out. McCae seems like Brandon Doman, discounted, thought of as perhaps a scatback or short receiver/returner in his day. Brandon was awesome when he finally got into the game.

— Epoint

After 'chaotic' trip to portal, former Utah State starter McCae Hillstead found home at BYU

Estimated read time: 5-6 minutesPROVO — BYU wasn't looking for another quarterback after wrapping up spring practices with no fewer than five capable signal callers on its roster and a QB1 competition between incumbent Jake Retzlaff and Baylor/USF transfer Gerry Bohanon.But it's hard to put a price on experience — and that's exactly what McCae Hillstead had.So a...

Estimated read time: 5-6 minutes

PROVO — BYU wasn't looking for another quarterback after wrapping up spring practices with no fewer than five capable signal callers on its roster and a QB1 competition between incumbent Jake Retzlaff and Baylor/USF transfer Gerry Bohanon.

But it's hard to put a price on experience — and that's exactly what McCae Hillstead had.

So as soon as the former Utah State starter hit the transfer portal after Iowa transfer Spencer Petras was named the starter in Logan ahead of Utah transfer Bryson Barnes, Hillstead had offers. Iowa, Cal and Mississippi State reached out, so did a handful of other power conference programs, as well as some top Group of Five teams.

But 10 days after declaring his transfer intent, the 5-foot-10 strong-armed quarterback from Skyridge High announced on social media that he had committed to BYU.

In the words of Gen Z, the vibes were immaculate between Hillstead, offensive coordinator Aaron Roderick and quarterback analyst Matt Mitchell.

"Obviously, going into the transfer portal, you don't know exactly what is going to happen. It was pretty chaotic," Hillstead told ESPN radio in Utah County. "But after looking at some schools and talking with a lot of coaches, I got a good sense that this was a program I wanted to be in. These are definitely great guys I feel a lot of camaraderie with, and a team that I think I can succeed on."

Hillstead appeared in eight games as a true freshman with the Aggies, starting four while completing 59.5% of his passes for 1,062 yards and 11 touchdowns with eight interceptions — including a freshman-record 399 yards in a near-comeback effort against James Madison.

That kind of experience had plenty of programs taking notice of the transfer quarterback. It also led to a handful of takes on local sports radio from Logan to Provo, with several notable voices declaring Hillstead as the future — even if not present — starter at BYU.

One of those is his quarterback skills trainer, Dustin Smith of QB Elite, who has worked alongside Ty Detmer, Mark Brunell, Kurt Warner, Koy Detmer, Brandon Doman and Max Hall, among others.

"I think McCae is going to come in there and he's going to take the starting spot this year," Smith said. "He's gonna come in and turn heads right away."

In Hillstead, Smith sees similar qualities as former BYU starters Zach Wilson and Jaren Hall. Hillstead may even be faster than Hall, the current head coach at Spanish Fork High quipped.

"That's not to knock on the other guys that are there, but this kid, if he can stay healthy, he's a very unique talent who can do some things that he's done since he was a sophomore (in high school)," Smith said, referring to the group led by Retzlaff and Bohanon. "He's played in big-time games and he's clutch. He's so humble and he wants to learn. He wants to come see me two or three days a week, and he's driving down to Spanish Fork."

Experience is the ultimate teacher, and it can also be a strong separator. Hillstead has that in spades, who graduated early after winning a 6A state title at Skyridge and played sparingly during the Aggies' spring period while recovering from an ankle injury.

"But going into the summer, I got more familiar with the offense, and as I got into the swing of things in the season, our coach made a quick decision and put me in midway through the Air Force game," added Hillstead, a rising sophomore who also has a redshirt available. "I had some success my true freshman year and learned a lot. I think that's what you get from playing early."

The former Skyridge standout who grew up in Springville has also been working lately with former BYU standouts Jamal Willis and Smith Snowden on footwork, speed and agility drills.

Hillstead joins a quarterback group that also includes former Boise State quarterback Cade Fennegan, Western Michigan transfer Treyson Bourguet, walk-on returned missionary Cole Hagen and true freshman Noah Lugo, in addition to Retzlaff and Bohanon. Between Retzlaff, Bohanon, Fennegan, Bourguet and Hillstead, the group has more than 45 combined games of experience, as well as a Big 12 title and a Sugar Bowl.

Shortly after Hillstead made known his commitment, redshirt freshman Ryder Burton — a similarly touted recruit from the Class of 2023 out of Springville High — announced he was entering the portal. He joined walk-on Nick Billoups in looking for a new place to play.

If it feels like a quick escalation, perhaps it is. But in the era of the portal, schools and players often have less than a month to make a decision that high school recruits wander through for over a year.

"In high school, I think the bells and whistles are a lot more appealing," Hillstead said. "You get wined-and-dined on official visits. But when you play college football, it just comes down to ball. I knew when I entered the portal, that's what I was going to focus on.

"It's a short time, so I knew I had to have a few things to zero in on: the football, the coaches, the locker room environment of each of the schools that reached out. I asked those questions to each of the schools that recruited me, and I feel like I did my due diligence and felt like BYU was the best place for me to go."

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Tamber McAllister named BYU swimming and diving head coach

PROVO, Utah — BYU director of athletics Tom Holmoe has announced the hiring of Tamber McAllister as the Cougars’ swimming and diving head coach."I express my gratitude to Tom Holmoe and Chad Lewis for their belief in me," McAllister said. "It is an honor to serve as the head coach of swimming and diving as we continue to embark on our journey into the Big 12 Conference. The legacy established by previous BYU coaches has laid a strong foundation for the team's future success, and I am genuinely thankful for t...

PROVO, Utah — BYU director of athletics Tom Holmoe has announced the hiring of Tamber McAllister as the Cougars’ swimming and diving head coach.

"I express my gratitude to Tom Holmoe and Chad Lewis for their belief in me," McAllister said. "It is an honor to serve as the head coach of swimming and diving as we continue to embark on our journey into the Big 12 Conference. The legacy established by previous BYU coaches has laid a strong foundation for the team's future success, and I am genuinely thankful for that. The unwavering pride and spirit of the Cougars is unparalleled, and I eagerly look forward to remaining a part of it."

While McAllister will oversee both the men's and women's swim and dive programs, Tyce Routson will continue in his role as head coach of the BYU men's and women's dive teams.

McAllister’s coaching career at BYU stretches back almost two decades through three different stints as an assistant coach. Most recently, McAllister worked as an assistant coach from 2021-2024 under now-retired head coach Shari Skabelund. McAllister also held an assistant coaching position with the Cougars from 2012-2018 and 2005-2011. These followed McAllister’s decorated BYU swimming career from 2000-2004.

The 2024 season saw McAllister help the Cougars navigate their inaugural Big 12 campaign. Despite the challenges posed by unprecedented competition, BYU swimmers combined to finish the 2024 Big 12 Championships with two individual champions and 24 all-conference honors. The BYU men finished third in the Big 12 while the women took fifth.

McAllister also had a hand in the BYU men’s historic success at the 2024 NCAA Championships. The Cougars set school records for swimming entries, at eight, and relay entries, with three. Each of McAllister’s most recent three seasons at BYU align with the first three-year stretch in program history where a men’s swimmer has qualified for NCAA Championships in three different events.

In 2024, the BYU men also registered their first team points and All-American honors since 2016.

"Tamber is ready and qualified to lead our swim and dive team with vision and energy," said Chad Lewis, BYU associate athletic director and swim and dive sport administrator. "We are very excited about the future of this program."

McAllister’s combined 16-year tenure as an assistant at BYU, includes her role in nine All-American performances and 49 individual conference championships along with eight team conference titles.

Cougar swimmers have set 37 school records under McAllister’s tutelage, 13 of which came in 2024.

McAllister’s vast assistant coaching experience is enhanced by three previous years of head coaching at Utah Tech (2018-2021). Following her first two stints as a BYU assistant, McAllister left Provo to accept Utah Tech’s women’s head coaching position.

McAllister led the Trailblazers to third-place finishes in the Rocky Mountain Athletic Conference in each of her first two seasons. The RMAC honored McAllister as its 2020 Women’s Swimming Coach of the Year. In 2021, McAllister oversaw Utah Tech’s transition to competing at the Division I level as a member of the Western Athletic Conference. McAllister concluded her tenure at Utah Tech with swimmers breaking over 70 program records.

In between assistant coaching roles at BYU, McAllister led the Wasatch Front Fish Market club team during the 2011-12 season. McAllister also coached for a season at East High School in Salt Lake City prior to returning to coach at BYU.

While a student athlete at BYU from 2000-2004, McAllister specialized in the breaststroke and garnered four Mountain West Conference Championships in the women’s 200 breast. Her career-best 200 breast time of 2:14.69, set in 2001, remains fifth all-time at BYU. Prior to putting on a BYU uniform, McAllister competed at the 2000 U.S. Olympic Trials where she finished 12th and 27th, respectively, in the 200 and 100 breast.

McAllister graduated from BYU in 2004 with a bachelor's degree in exercise science. A native of El Dorado Hills, California, McAllister and her husband, Eric, are the parents of four children.


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