It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always.
They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting Watertown History Museum gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Watertown, CT is a safe, effective way to give your loved ones the care they need when they need it the most.
Home Care Services
Service AreasSince 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.
The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.
“Always Best Care in Bristol provided wonderful support for our family. Their team was compassionate,”
“We have been very pleased with Always Best Care Agency for the past year. Sue has”
“This is a 5 star home care company. Our aide Seth is very professional and”
“We have had wonderful aides. Agency has been responsive to our needs.”
“I am a current client of this provider Most caring agency around. My husband needs total”
“Other ABC provides a person to cook and do laundry for my mother. The people I”
“We appreciate all that you did and would have loved to have Seth with us”
“We appreciate all that you did and would have loved to have Seth with us”
“Bessie has been an exceptional Health Care Provider. She takes such pride in her work”
“I am a current client of this provider We used Always Best Care for my mother.”
“Thank you so much for all the incredible attention you gave our family and dad”
“Thank you so much for all the incredible attention you gave our family and dad”
“To honor Bob's memory, enjoy a round of golf, share your music with others, make”
“Thank you again to you, Susan and the rest of the care-givers and staff of”
“Thank you again to you, Susan and the rest of the care-givers and staff of”
“Thank you for the excellent care given to my mom. It was a huge weight”
“The Renchy family of Guilford would like to thank the staff and caretakers at CT”
“Rick/Heather, Thank you for providing excellent customer service !! I have received several emails and”
“I am a past client of this provider Dave and staff, thank you or consistently”
“Dear Rick, Over the past three plus years, my father Joseph Ceuch has lived at”
“Heather, I just wanted to thank Always Best Care in helping to provide care for my”
“I had a very good experience ! I really appreciate the service that your company,”
“I had a very good experience ! I really appreciate the service that your company,”
“My mother was bedbound for months and had serious health related issues including kidney failure.”
“I am a past client of this provider My journey with Always Best Care began with”
“I am a retired registered nurse, and for several years, I have been the primary”
“Our sister, Barbara has early-onset dementia , and was in sudden need of”
“I am a retired registered nurse, and for several years, I have been the primary”
“I am a past client of this provider My journey with Always Best Care began with”
“I am a past client of this provider Dave and staff, thank you or consistently caring”
“I am a current client of this provider I have a very good providers from this”
“Always Best Care in Bristol provided wonderful support for our family. Their team was compassionate, reliable, and truly attentive to our loved one’s needs. They kept us updated, which gave us great peace of mind. Highly recommend them to anyone seeking trustworthy, professional senior home care in the Bristol area. Outstanding service!”
“We have been very pleased with Always Best Care Agency for the past year. Sue has helped us with finding the perfect match for our mother’s needs. The caregivers that they screen are kind and capable, very professional, my mother glows with contentment when they arrive which puts us at ease as a family.”
“This is a 5 star home care company. Our aide Seth is very professional and caring. She does a great job making my life much easier. I would recommend Always Best Care Bristol to anyone.”
“We have had wonderful aides. Agency has been responsive to our needs.”
“I am a current client of this provider Most caring agency around. My husband needs total care and the agency does a perfect job supplying us with the right caregivers.”
“Other ABC provides a person to cook and do laundry for my mother. The people I have spoken to at the agency have been extremely helpful but more importantly kind and understanding. I have gotten quick responses to any inquiries I have made. The caregiver has been more than flexible and provides reliable help for my mother. I am feeling confident my mother is getting quality care to help her stay in her home.”
“We appreciate all that you did and would have loved to have Seth with us longer than we did. This was very sudden and in Gods hands I guess. Her last meal was the pasta you made. We tried it too. It was excellent. So you provided her favorite meal. Thank you for that. We would recommend you to anyone who is in need of such services. Be well.”
“We appreciate all that you did and would have loved to have Seth with us longer than we did. This was very sudden and in Gods hands I guess. Her last meal was the pasta you made. We tried it too. It was excellent. So you provided her favorite meal. Thank you for that. We would recommend you to anyone who is in need of such services. Be well”
“Bessie has been an exceptional Health Care Provider. She takes such pride in her work and truly cares about the people she is in contact with. She is dedicated, diligent, and is devoted to her job assignment. She not only takes care of my Mom, but she goes above and beyond her call of duty. Bessie has a unique ability to connect with every person she meets. No day goes by that my Mom is not pampered. Bessie make sure she's always comfortable. She makes exceptional meals for her 3 times a day, cleans her clothes, gives her showers, washes her hair and makes her look amazing every single day. Bessie is so beneficial to our family we can't imagine our family without her. I myself and my family members could never do what she does for our Mom. She has been with my mom and our family for almost 1 year and we don't know what we would do without her, she truly is a gift from God. She not only takes care of my Mom daily, nightly and weekly, she also takes care of her personal life and whatever life throws at her. She is a devoted caretaker and should be recognized with the utmost respect. Her dedication to improving the health and well-being of my Mom is commendable. You can't find anyone as special as she. Her life commitment has touched our lives through her delivery of exceptional care in a compassionate, respectful, and safe manner on a daily basis. She has become a member of our family and she has shown us the meaning of adaptability. Her strong faith in God, Forgiveness, and Believing in each other makes her the great person that she is. On behalf of our family, we would like to thank you for the extraordinary care and services your company has provided to us. Thank you for all you do”
“I am a current client of this provider We used Always Best Care for my mother. They provided basically anything we needed a few hours a week, they were very thorough in asking about my mother's condition, and what were the needs that were required. It's more like bathing, medication, and companionship. We used them for about a week.”
“Thank you so much for all the incredible attention you gave our family and dad during his illness. We are so grateful that your service was available and that you were all true to your words - you were there to help EVERY step of the way - Our words don't seem enough to express our gratitude. We will miss you all but never forget and we tell everyone we know about your agency and staff.”
“Thank you so much for all the incredible attention you gave our family and dad during his illness. We are so grateful that your service was available and that you were all true to your words - you were there to help EVERY step of the way - Our words don't seem enough to express our gratitude. We will miss you all but never forget and we tell everyone we know about your agency and staff”
“To honor Bob's memory, enjoy a round of golf, share your music with others, make your town a better place, have coffee with a friend, help someone in need, and fill every day with two days' worth of life! The family would like to thank caregivers Pauline and Yvette of Always Best Care of Bristol and Hartford Healthcare at Home for their extraordinary care.”
“Thank you again to you, Susan and the rest of the care-givers and staff of Always Best Care for the outstanding service you have provided for our parents. ABC provided professional, first-class support that allowed our parents to remain in their home while relieving of us of concern for their care and is something we will never forget. You can be sure we will happily refer any family member or friend that is seeking care at home to Always Best Care.”
“Thank you again to you, Susan and the rest of the care-givers and staff of Always Best Care for the outstanding service you have provided for our parents. ABC provided professional, first-class support that allowed our parents to remain in their home while relieving of us of concern for their care and is something we will never forget. You can be sure we will happily refer any family member or friend that is seeking care at home to Always Best Care.”
“Thank you for the excellent care given to my mom. It was a huge weight lifted off my shoulders knowing that Cynthia was there to care for her. Mom was very fond of Cynthia as well as the rest of the family.”
“The Renchy family of Guilford would like to thank the staff and caretakers at CT Hospice of Branford and the CT Hospice Homecare as well as the staff and caretakers from Always Best Care. A special thank you to Sue Dow who helped the family navigate the homecare process over the past several years.”
“Rick/Heather, Thank you for providing excellent customer service !! I have received several emails and phone calls from caregivers who have provided positive feedback about the aids that you deploy to their loved ones (my consumers). This can only be a reflection of your hiring practices and the training that you provide, we appreciate the excellent quality of service.”
“I am a past client of this provider Dave and staff, thank you or consistently caring and comforting my Mom. Your quality of care will be recommended to others. You went above and beyond what was expected.”
“Dear Rick, Over the past three plus years, my father Joseph Ceuch has lived at home assisted by the caregivers from your company Always Best Care of Greater Bristol. This letter is a personal thank you from my father and the entire Ceuch family on how your caregivers treated and attended to my father during this time. The caregivers became part of our extended family who shared in countless family events resulting in beautiful lasting memories. Caregivers Frances Boateng, Jeremy Turner, and Yanice Hernandez were awesome in their care of my father. I want to especially acknowledge Francis as a person who went above and beyond his responsibility and became part of the Ceuch inner circle. It was not uncommon for Francis on his off days to stop by during a family picnic to say hello...he is truly loved by my father. Again, I want to thank you for the loving care your caregivers provided my father. I would highly recommend your company to anyone interested in having a caregiver attend to a loved one. Thanks again”
“Heather, I just wanted to thank Always Best Care in helping to provide care for my step father, Daryl. It's unbelievable how the progression of his illness happened so quickly, however, Always Best Care was always ready to provide the level of care he needed as it increased. Most importantly, I'd like to thank his aide, Sue Malasics. She was wonderful to Daryl and took great care of his needs. I knew I did not have to worry with Sue there with him. She was always cooking wonderful homemade meals and desserts and I was happy to see how happy she made Daryl. I think she is a wonderful asset to Always Best Care. Should I know of anyone needing help in the future, I would recommend Always Best Care and Sue Malasics.”
“I had a very good experience ! I really appreciate the service that your company, Always Best Care, offered our family and especially the caring, loving attitude that Amber and Natalie displayed to Carol at all times. They were outstanding and you should be proud to place them in any situation with the full expectation they will represent your firm in a most professional manner. Thanks again for all your help.”
“I had a very good experience ! I really appreciate the service that your company, Always Best Care, offered our family and especially the caring, loving attitude that Amber and Natalie displayed to Carol at all times. They were outstanding and you should be proud to place them in any situation with the full expectation they will represent your firm in a most professional manner. Thanks again for all your help.”
“My mother was bedbound for months and had serious health related issues including kidney failure. My mother was also very demanding about her care and who she would allow into her home. After several attempts with various in-home care agencies my mother really responded well to Always Best Care Senior Services of Greater Bristol and we cant thank them enough for the high level of compassionate care they were able to provide during my moms final months.”
“I am a past client of this provider My journey with Always Best Care began with a visit from the owner and office manager. Soon after, I was introduced to the caregiver who would provide care for me. All 3 persons seemed very knowledgeable, experienced anf caring. I was certainly provided with quality service and much respect and compassion.”
“I am a retired registered nurse, and for several years, I have been the primary caregiver for my husbamd/ My husband suffers from dementia and is aphasic. On a Saturday morning in October of 2015, a sudden change in my health required an emergent hospitilization, which late resulted in an extensive rehabilitation stay. Upon my hospitalization, my son reached out to Always Best Care Senior Services of greater Bristol. The Always Best Care team assessed my husband, his needs, and had his care staffed within hours of my son's call. The care provided to my husband has been exceptional. The caregivers as well as the office staff have been attentive to our needs and have met all of our expectations. I would highly recommend Always Best Care to you and anyone who is in need of care for their loved one.”
“Our sister, Barbara has early-onset dementia , and was in sudden need of a personal care assistant until placement in a quality skilled nursing facility became available. We reached out to home health care agencies in her local area but, by this point, had already worked with several agencies for med reminders for Barbara (and 24/7 care for our Mom in another area of CT) and were a bit skeptical that that we’d find one that could provide consistent quality of care.When I spoke with Rick Downey of Always Best Care Senior Services in Bristol, he conveyed both confidence in his knowledge of health care and empathy in understanding the frustrations that families experience when seeking quality care for their loved ones. We were next contacted by their care coordinator,Heather Kozikowski, who came to our sister’s home to conduct an assessment and further explain the services offered by Always Best Care.A further testament to the exceptional quality of Always Best Care is the service and care we’ve received after Barbara is no longer a client; our thanks to Always Best Care for the excellent care of our sister, and the peace-of-mind it afforded our family knowing that she was in such kind and competent hands!”
“I am a retired registered nurse, and for several years, I have been the primary caregiver for my husbamd/ My husband suffers from dementia and is aphasic. On a Saturday morning in October of 2015, a sudden change in my health required an emergent hospitilization, which late resulted in an extensive rehabilitation stay. Upon my hospitalization, my son reached out to Always Best Care Senior Services of greater Bristol. The Always Best Care team assessed my husband, his needs, and had his care staffed within hours of my son's call. The care provided to my husband has been exceptional. The caregivers as well as the office staff have been attentive to our needs and have met all of our expectations. I would highly recommend Always Best Care to you and anyone who is in need of care for their loved one.”
“I am a past client of this provider My journey with Always Best Care began with a visit from the owner and office manager. Soon after, I was introduced to the caregiver who would provide care for me. All 3 persons seemed very knowledgeable, experienced anf caring. I was certainly provided with quality service and much respect and compassion.”
“I am a past client of this provider Dave and staff, thank you or consistently caring and comforting my Mom. Your quality of care will be recommended to others. You went above and beyond what was expected.”
“I am a current client of this provider I have a very good providers from this Company”
Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.
When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.
Common personal care services include assistance with:
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Common home helper care services include assistance with:
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Echo Lake Park with friends while also receiving the care they need daily or weekly.
Common companionship services include:
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Echo Craft Kitchen or visit Rock House, don't feel bad. Doing so is great for both you and your loved one.
At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.
If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
According to AARP, 9 out of 10 seniors prefer to age in place within the comfort of their own home. With in-home care, seniors have a way to stay at home, receive the care they need, and maintain a sense of independence, improving overall wellness.
If you or a member of your family have assumed the role of caregiver for your senior loved one, you know how stressful the job can be. Between caregiver burnout and constant worry, being a family caregiver is hard. In-home care relieves your burden and gives you peace of mind knowing that your older family member is in expert hands.
Unlike nursing homes, where the staff and residents rotate frequently, seniors can foster new friendships and build bonds with their caregiver. Seniors who socialize on a regular basis are often happier, which fosters positivity and leads to increased wellbeing.
No two seniors need the same kind of in-home care assistance. That is why each of our Care Plans is tailored to meet our client's individual needs. We offer plans that cover everything from light housekeeping to more involved duties like transportation to doctor's appointments. Our Care Coordinators will work closely with you to develop a personalized plan to ensure your senior's needs are exceeded.
Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.
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While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior's home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.
With the help of elderly care in Watertown, CT, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.
Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.
In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Watertown, CT understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.
Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.
At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.
Other services offered within assisted living communities can include some or all of the following:
At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.
Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.
Some of the most popular assisted living communities to consider in our area include the following:
For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.
The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
A discussion of your needs and how our trained caregivers can offer assistance in the most effective way
A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive
Discuss payment options and help coordinate billing with your insurance provider
Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.
If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.
At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Watertown, CT 24-hours a day or only need a respite for a couple of hours, we are here to serve you.
When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.
WATERTOWN, CT (WFSB) - Voters in Watertown headed to the polls Tuesday to decide how the town should repay more than $30 million in unpaid water and sewer fees owed to the City of Waterbury.The town’s registrars said that the referendum passed by about 70%.The town estimates that the average family that uses 50,000 gallons of water will see about a $300 increase per year in their water and sewer bills.“I know in my neighborhood they want to get it over with but I don’t think that way,” said Dawn R...
WATERTOWN, CT (WFSB) - Voters in Watertown headed to the polls Tuesday to decide how the town should repay more than $30 million in unpaid water and sewer fees owed to the City of Waterbury.
The town’s registrars said that the referendum passed by about 70%.
The town estimates that the average family that uses 50,000 gallons of water will see about a $300 increase per year in their water and sewer bills.
“I know in my neighborhood they want to get it over with but I don’t think that way,” said Dawn Rourk.
“I’m on the fence about whether it’s good or bad,” said Daniel Gough.
The debt stemmed from a years-long legal dispute between the two municipalities.
In 2018, Waterbury increased its water and sewer rates for customers outside the city, including Watertown.
Rather than accept the new rates, Watertown officials challenged the increase in court and continued paying the lower, previous rates.
A judge ultimately sided with Waterbury, and now Watertown must pay back the difference, a total that reached $34 million.
Tuesday’s vote aimed to determine whether or not residents were willing to pay higher water and sewer rates to cover the debt.
“First of all we shouldn’t be in this position to begin with,” continued Rourk.
About 2,900 residents voted at four polling locations across town. More than 2,000 voted yes to the referendum.
“Way too much. Way too much. I mean it’s expensive enough to survive here and one more increase isn’t going to help anyone,” said Rourk.
Channel 3 reached out to the town manager for comment and an exact timeline on when bills will go up but did not hear back.
Stay with Channel 3 Eyewitness News for updates and election results.
The Town of Watertown owes the City of Waterbury at least $30 million in unpaid water and sewage bills. That’s the result of a years-long legal battle between the two entities.The legal dispute began in 2018 after Waterbury raised the sewer and water rates for Watertown and the other towns they supply to. Watertown has argued they were in the right to negotiate that rate hike, and according to court documents, they instead continued charging their residents the lower rate.The court decided Waterbury acted within their rig...
The Town of Watertown owes the City of Waterbury at least $30 million in unpaid water and sewage bills. That’s the result of a years-long legal battle between the two entities.
The legal dispute began in 2018 after Waterbury raised the sewer and water rates for Watertown and the other towns they supply to. Watertown has argued they were in the right to negotiate that rate hike, and according to court documents, they instead continued charging their residents the lower rate.
The court decided Waterbury acted within their rights by raising the prices years ago. Now, the court has ordered Watertown to pay Waterbury back.
The Connecticut Appellate Court affirmed a lower court’s decision this summer, but Watertown appealed it. This week, the Connecticut Supreme Court denied that appeal.
“The court emphasized that this case did not involve individual property owners refusing to pay their bills but rather a conscious decision by the Town of Watertown to underpay the rates set by Waterbury for all users within its borders after June 30, 2018,” Waterbury Mayor Paul Pernerewski said in June, after the Appellate Court affirmed their decision.
In response to the court's decision, Watertown Town Manager Mark Raimo said the town is disappointed, but respects the outcome of the case.
“It continues to believe its position on Waterbury’s water and sewer rates was consistent with Connecticut law,” Raimo said.
On Tuesday, Watertown residents will be deciding on a $30 million bond vote applied to water and sewer, which would pay Waterbury back per the court’s order.
“The referendum on Tuesday is important because the Town now faces a final, enforceable obligation that must be satisfied. The referendum would authorize bond financing, which—if approved and issued—could replace the currently accruing judgment interest with a lower bond interest rate, thereby reducing ongoing interest accrual,” Raimo said.
“If bonding reduces interest costs, the Town will then evaluate the most responsible next steps to protect ratepayers and ensure fair, sustainable utility services," he continued.
If passed, Watertown data shows price increases would vary by water consumption. According to town documents, the average household using 50,000 gallons of water a year would add on roughly $294.50 a year to their water bill.
Town data shows that if the vote gets turned down, the $30 million will still need to be paid and the debt would accumulate interest at $4.3 million a year.
"They made these decisions on their own so why should we be punished?” Maria Poveromo, a Watertown resident, asked. “This is a bad situation. It’s really not fair.”
Poveromo tells us on top of the rising costs of seemingly everything else, this rate hike is unwelcome, and it makes her worry for the future of people looking to buy homes in the area.
“I’m very upset and afraid I might not be able to continue owning my home,” she said.
Others said they'd rather approve Tuesday’s bond over watching the debt grow.
"It's a catch-22. Everybody's back is against the wall,” Edna Brewer, of Watertown, said. “It's going to have to be fixed anyway, at the end of the day."
"It's only fair. That's how I look at it. It's been a long time coming,” another Watertown resident, who didn’t want to share her name, said.
In a statement to NBC Connecticut, Pernerewski said he is thankful the Supreme Court upheld the decision of Connecticut’s Appellate and Superior courts in determining that Waterbury acted reasonably and lawfully.
“We look forward to a final resolution of the unpaid bills in the near future so we may all move forward,” he said.
WATERTOWN — The Connecticut Supreme Court has denied the town's final legal appeal in a long-running dispute with Waterbury over sewer and water charges, affirming a lower court's $18.8 million judgment.The announcement comes just days before Watertown voters decide on borrowing $30 million to pay for it.The court’s order Tuesday denied Watertown’s petition for certification to appeal a May 2025 Appellate Court decision, which unanimously upheld a Superior Court ruling that the town owed $18.8 million in unpai...
WATERTOWN — The Connecticut Supreme Court has denied the town's final legal appeal in a long-running dispute with Waterbury over sewer and water charges, affirming a lower court's $18.8 million judgment.
The announcement comes just days before Watertown voters decide on borrowing $30 million to pay for it.
The court’s order Tuesday denied Watertown’s petition for certification to appeal a May 2025 Appellate Court decision, which unanimously upheld a Superior Court ruling that the town owed $18.8 million in unpaid sewer and water treatment fees to Waterbury. With post-judgment interest totaling 26% annually, the town’s obligation had grown to roughly $34 million.
The decision ends years of litigation between the two municipalities.
Watertown had argued that Waterbury, as its sole provider, was required under a 1921 state law to negotiate water and sewer rates with the town, an argument the courts consistently rejected. The Appellate Court previously found that Waterbury’s rates were “reasonable and equitable” under state law.
In a statement released after the ruling, the Town of Watertown said it was “disappointed that the Supreme Court declined to review the case,” but maintained that its position on the water and sewer rates “was consistent with Connecticut law.”
The town said it respects the decision and will now focus on minimizing the financial impact on Water and Sewer Authority rate payers.
The town also said it remains committed to ensuring “fair and sustainable utility services” and would “explore all available avenues to protect rate payers moving forward.”
Waterbury officials, meanwhile, said the ruling affirms what lower courts had already made clear.
“We are grateful that the state Supreme Court has in effect upheld the decisions of a unanimous Appellate Court and the Superior Court in determining that Waterbury acted reasonably and lawfully in assessing water and sewer rates for Watertown, ending years of litigation,” said Waterbury Mayor Paul K. Pernerewski Jr.
“We look forward to a final resolution of the unpaid bills in the near future so we may all move forward.”
To address the judgment, Watertown is asking voters to approve a $30 million bond in a town-wide referendum scheduled for Tuesday. The bond would be repaid through surcharges on Water and Sewer Authority system customers, not general property taxes, and would allow the town to replace the court-imposed 26% interest rate with a much lower market rate, currently estimated at 4.25%.
According to town estimates, an average household using 50,000 gallons per year would pay nearly $300 more annually. High-usage customers, including businesses, could see substantially higher increases. The Watertown Fire District is expected to contribute about $6 million of the total, with the remaining $24 million to be repaid by WSA users over 20 years.
While town officials say the plan is the best path forward, Monday night’s public hearing gave residents one final chance to speak out before the vote, and many didn’t hold back. Several called for greater transparency and questioned how the town’s legal and financial strategy had allowed the problem to grow so large. Others shared how the surcharges and rate hikes could affect them personally.
Resident Francis Popilowski called the situation “disgusting” and said the town had failed to give people enough time and information before asking them to make such a major decision.
Though the bond would be repaid only by WSA customers, Town Manager Mark Raimo acknowledged the broader impact, "This is not just a WSA problem. This is a Watertown problem.”
Town officials have warned that if the sewer bond fails, the town will still be responsible for the full $30 million judgment, and interest will continue to compound at the higher rate. That could require emergency borrowing or push the town to cover the costs through the general fund — affecting all taxpayers. A second referendum likely couldn’t be held until late fall, after the November elections, potentially increasing the financial impact.
Next Tuesday’s ballot will also include a separate, unrelated $10 million bond proposal for road repairs. That bond would be repaid through the town’s general fund without raising taxes, by layering new debt as old bonds expire. Both questions will appear separately and can pass or fail independently.
Polls will be open from 6 a.m. to 8 p.m. on Tuesday. Absentee ballots are available through the Town Clerk’s Office.
WATERTOWN — Town residents and businesses receiving public water and sewer service from Waterbury will start paying the price for the town's costly decision in 2018 not to pay the full rates the city started charging then.The Water and Sewer Commission on Wednesday unanimously approved general increases of 40% in quarterly water rates and 50% in quarterly sewer rates to reflect the full cost of what the city charges the town.The quarterly water rate is increasing from $3.28 per 1,000 gallons to $4.59 and the quarterly sew...
WATERTOWN — Town residents and businesses receiving public water and sewer service from Waterbury will start paying the price for the town's costly decision in 2018 not to pay the full rates the city started charging then.
The Water and Sewer Commission on Wednesday unanimously approved general increases of 40% in quarterly water rates and 50% in quarterly sewer rates to reflect the full cost of what the city charges the town.
The quarterly water rate is increasing from $3.28 per 1,000 gallons to $4.59 and the quarterly sewer rate is rising from $4.06 per 1,000 gallons to $6.09. The newly approved rates approximate the current Waterbury rates.
Approximately 4,500 properties in Watertown receive water and sewer services from the city, including some town-owned buildings and properties.
Waterbury provided water and sewer service to some Watertown properties at contracted rates for decades until the city and town were unable to negotiate new rates after the last five-year contract expired in July 2018.
When Waterbury started billing at higher rates, Watertown continued to pay the previously contracted rates. After five months, the city filed a lawsuit in state Superior Court in Waterbury to collect the full rates. The city won an $18.8 million judgment in 2023. The town appealed and a three-judge panel of the state Appellate Court upheld the judgment in a June ruling. By then, the town's debt to the city had grown to $34.9 million.
Town officials decided to start paying the full water and sewer rates to avoid interest charges continuing to accumulate at 1.5% a month, or 18% a year. The interest is now accumulating at about $355,000 a month, or $4.3 million a year, according to town figures.
The Water and Sewer Commission voted July 30 to recommend the general increases in the water and sewer rates. Commission members approved the rate increases following an hour-long hearing Wednesday. In addition, the commission unanimously approved a 200% increase in water rates to $9.84 for the Westgate service zone.
The steep Westgate increase is the result of a mix-up that came to light following the appellate court ruling. The town provides water and sewer services to 99 homes in the Westgate zone, but the Watertown Fire District supplies the water and charges the town higher rates than its residential rate for district customers. .
While the fire district had been billing the town at the higher residential rate, town officials had been charging the Westgate customers the same rate that other town customers had been paying. The billing discrepancy was discovered when the town and fire district sought to apportion the costs of the Waterbury judgment between their respective water systems.
There will be a Sept. 16 referendum on a proposed $34 million bond issue to pay off outstanding water and sewer charges owed to Waterbury to resolve the seven-year billing dispute.
Town officials intend to authorize up to $30 million in borrowing based on a recent town analysis following an initial $5 million payment to Waterbury. The actual borrowing costs are now projected to be $24 million because the Watertown Fire District is expected to contribute $6 million to retiring the debt to Waterbury.
If the referendum passes, the town initially plans to issue short-term bond anticipation notes to repay Waterbury. The repayment of the principal owed to the city would begin in the 2027 fiscal year that starts next July 1, according to town officials. If interest rates decline in the future, the town would have the opportunity to refinance the bonds to reduce the overall repayment costs.
Town officials estimated the repayment of the bond issue would cost an average household using 50,000 gallons of water a year an additional $294.50 per year to its water bill on top of normal usage.
If the bond issue fails, according to town officials, then the town would have to consider such other alternatives as higher water and sewer rates spread across all rate payers, special assessments, or the sale of the town's water works and sewer system. Town officials also said a rejection of the ballot question would not result in the city placing liens against individual properties related to the water and sewer debt.
The town also has petitioned the state Supreme Court to review the appellate court decision upholding the trial court's judgment for Waterbury, and the petition remained pending Friday. The city is opposing the request.
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