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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Jena, LA

Home Care Jena, LA

They say that your golden years are the best years of your life. For most older Americans, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Jena Times-Olla-Tullos Signal gets harder without someone by their side. Unfortunately, many older Americans aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Jena, LA is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Jena, LA

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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TESTIMONIALS

“I am a current client of this provider Always Best Care started helping me in July, 2022. My husband needs daily care and we have been more than pleased with the caregivers that they have provided. The Staff is so professional and efficient, yet like family at the same time. Their focus is on their patients and the families. They have made my life so much easier. Highly recommend!!”

Tusi
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TESTIMONIALS

“My Grandmother is a client with Dementia and wanted to stay in her home. Always Best Care has allowed her to do so, and our family is forever grateful. Thank you Always Best Care!”

Cynthia W.
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TESTIMONIALS

“By far the best personality for this job. Plenty of patience and a bubbly attitude. I will definitely be using her again when I’m ready to sell. I highly recommend her.”

Joseph P.
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TESTIMONIALS

“Summer Riggs made new homeownership a reality for our family. I highly recommend Summer Riggs!”

Kimberly M.
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TESTIMONIALS

“My husband and I will be gone on a 50th anniversary vacation trip for 14 days. During that time our wonderful caregiver has agreed to be “on-call”. We are so grateful for her and there is no way we could take this trip without the peace of mind that her presence gives me! Thank you ABC for the service that your company provides and for the personal touch that you and your sister provide. Marilyn Get Outlook for iOS”

Marilyn H.
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TESTIMONIALS

“Current employer I love the staff everyone is very understanding and the clients are nice and you will never find a better place to work and they are very respectful, understanding and caring bosses. They pair you up with clients that matches your personality. I really love working for this company and how they treat their employees.”

Betty W.
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TESTIMONIALS

“Summer has always been excited about new homes and it shows in her work. She loves her job because she gets to find the perfect home for her clients. I highly recommend Summer to anyone looking to buy or sell a home.”

Tiffany S.
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TESTIMONIALS

“Always Best Care was a GOD send for me. I did not worry about my Mother . I could go to work and know she was in excellent hands Very professional. Came on time. Treated us like family”

Corey W.
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TESTIMONIALS

“We've been extremely pleased with Always Best Care of Monroe. They've been very helpful and the caregiver that we have working for us is fantastic. I would give them a very high recommendation. They started in July and have done exactly what we wanted them to do for our needs, and met those needs.”

Marilyn
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TESTIMONIALS

“They have been taking care of my mother for the past 8 years. Their care providers have been the absolute best in the industry. Our mom has been very happy with all the care providers we have used through Always Best Care.”

Patty A.
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TESTIMONIALS

“They provide the best care! The Owners are nurses and have been in the business for over 25 years.”

Ruben T.
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TESTIMONIALS

“They have been taking care of my mother for the past 8 years. Their care providers have been the absolute best in the industry. Our mom has been very happy with all the care providers we have used through Always Best Care.”

Rhonda S.
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TESTIMONIALS

“Always Best Care was a GOD send for me. I did not worry about my Mother . I could go to work and know she was in excellent hands Very professional. Came on time. Treated us like family Cotton Bradford”

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What is Non-Medical Senior Care in Jena, LA?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Jena, LA

Types of Elderly Care in Jena, LA

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Jena, LA
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Jena, LA
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite local activities, such as visiting Jena Town Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Jena, LA
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy nearby activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress reduces the risk of caregiver burnout. So, if you've always wanted to eat at the local Mitch's Restaurant-Drive Thru or visit Townsmen Inn, don't feel bad. Doing so is great for both you and your loved one.

At the end of the day, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Jena, LA

Benefits of Home Care in Jena, LA

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

A study published by the American Society on Aging found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Jena, LA, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the US Department of Housing and Urban Development, seniors who age in the comfort of their homes can save thousands of dollars per month.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With Always Best Care's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Jena, LA

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, Medicaid may help reduce in-home care costs. Review your LA's Medicaid program laws and benefits, and make sure your senior's financial and medical needs meet Medicaid eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.
 Senior Care Jena, LA

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Jena, LA understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Jena, LA

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Jena, LA

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • LaSalle Nursing Home
  • Golden Age Nursing Center
  • Jena Nursing & Rehabilitation
  • Town of Jena Senior Citizen Center
  • Blessings At Home
  • The Wellspring
Home Care Jena, LA

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Jena, LA

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced Always Best Care Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your care plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Jena, LA 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Jena, LA

Latest News in Jena, LA

‘Hunger Games’ and ‘Sucker Punch’ Star Jena Malone Chased Down Dog Abuser in L.A.

“The Hunger Games” and “Sucker Punch” star Jena Malone confirmed on Twitter that she was involved in chasing down an alleged dog abuser in Los Angeles on April 5. The news was first reported by NB...

“The Hunger Games” and “Sucker Punch” star Jena Malone confirmed on Twitter that she was involved in chasing down an alleged dog abuser in Los Angeles on April 5. The news was first reported by NBC Los Angeles. The actor saw a man “kicking repeatedly a small dog” and “yanking him up in the air and absolutely choking the dog.” Malone said she yelled at the man to stop choking the dog but he did not.

“I got out of my car to try and get the dog but he started running,” Malone wrote. “So I started chasing him. I saw other people watching on the street upset, as they must have seen the same abhorrent behavior I witnessed, so I tried to signal a man in an orange vest to run with me to chase him…After another block of chasing him down I looked back and there were five other men behind me pursuing him. Which felt like a miracle.”

As reported by NBC, a brawl erupted six blocks from where Malone’s chase first began after a group of men started beating the alleged dog abuser. Malone said she did not see the brawl herself but “was told that the man did not give up the dog without a fight.”

“The cops came and took the guy, “Malone wrote. “I waited with dog til another cop came to take them to the hospital. The dog was covered in filth and looked like it had been not taken care of for months.”

According to Malone, the dog went to the hospital and came out with the following injuries: “A fractured rib, bone breaks in its hind legs and another fracture in its right paw.” The actor added, “It was absolutely horrific seeing an animal treated this way…I’m sorry that it ended in a brawl but the dog was going to die. No question. I can’t imagine the level of torture it had suffered until this point.”

A crowdfunding campaign for the dog has been launched on Go Fund Me to help the dog’s owner pay the surgical bills.

In addition to “The Hunger Games” franchise and “Sucker Punch,” Malone’s notable film credits include “Donnie Darko,” “Inherent Vice” and “The Neon Demon.” She’s currently set to reunite with her “Sucker Punch” director Zack Snyder on his upcoming Netflix epic “Rebel Moon.”

This was really scary. I saw a man kicking repeatedly a small dog on the sunset, yanking him up in the air and absolutely choking the dog. I yelled at him to stop from my car but he wouldn’t. I got out of my car to try and get the dog but he started running. ( thread) https://t.co/3ftY18M3Ap

— Jena Malone (@MaloneJena) April 6, 2022

So I started chasing him. I saw other people watching on the street upset , as they must have seen the same abhorrent behavior I witnessed , so I tried to signal a man in an orange vest to run with me to chase him. https://t.co/3ftY194cOx

— Jena Malone (@MaloneJena) April 6, 2022

Cause at that point I really didn’t think I was going to be able to get the dog back by myself. After another block of chasing him down I looked back and there were 5 other men behind me pursuing him. Which felt like a miracle. https://t.co/3ftY18M3Ap

— Jena Malone (@MaloneJena) April 6, 2022

So at this point I held back and let them take the lead as I have no business trying to restrain a full grown man. I went back to get my car( it was still running ) and drove to see if they caught him. https://t.co/3ftY18M3Ap

— Jena Malone (@MaloneJena) April 6, 2022

6 blocks down from where the chase began a big group had gathered and it look like the man no longer had the dog. So I pulled over to make sure that dog was going to be cared for. I didn’t see the brawl but I was told that the man did not give up the dog without a fight. https://t.co/3ftY18M3Ap

— Jena Malone (@MaloneJena) April 6, 2022

and this is the tail end of a heated fight that ensued. The cops came and took the guy. I waited with dog til another cop came to take them to the hospital. The dog was covered in filth and looked like it had been not taken care of for months https://t.co/3ftY18M3Ap

— Jena Malone (@MaloneJena) April 6, 2022

After coming out of the hospital , the dog is ok but has a fractured rib , bone breaks in it’s hind legs and another fracture in its right paw. It was absolutely horrific seeing an animal treated this way. https://t.co/3ftY18M3Ap

— Jena Malone (@MaloneJena) April 6, 2022

I’m sorry that it ended in a brawl but the dog was going to die. No question. I can’t imagine the level of torture it had suffered until this point. And now it’s safe in a hospital. Still no word on its owner. https://t.co/3ftY18M3Ap

— Jena Malone (@MaloneJena) April 6, 2022

Update: the dog was chipped and back with his owner. The dog had been missing for a week. His name is champion and is happily out of hospital and with his owner. Watch out for the go fund me link soon. His multiple surgeries will be a lot for the owner to take care of alone

— Jena Malone (@MaloneJena) April 6, 2022

Here’s the link to Champions go fund me page https://t.co/3jGvXPGwP4

— Jena Malone (@MaloneJena) April 6, 2022

Retired Townsend reflects on 28 years of impacting young lives

JENA, La. (LBM) – Terry Townsend has served churches in Texas and Louisiana for 35 years, committing the last 28 years as student minister with First Baptist Church, Jena, before retiring July 17.“It’s been a privilege and an honor to minister to people, and to spread the Gospel,” Townsend told the Baptist Message. “God has put a lot of great people in my life that have not only helped me grow as a Christian but also helped me in ministry. I appreciate those who have invested in me and helped me in this j...

JENA, La. (LBM) – Terry Townsend has served churches in Texas and Louisiana for 35 years, committing the last 28 years as student minister with First Baptist Church, Jena, before retiring July 17.

“It’s been a privilege and an honor to minister to people, and to spread the Gospel,” Townsend told the Baptist Message. “God has put a lot of great people in my life that have not only helped me grow as a Christian but also helped me in ministry. I appreciate those who have invested in me and helped me in this journey.”

A native of Columbus, Ohio, Townsend’s spiritual journey began in 1969, when he sought permission to date a young lady. Her father, who was the pastor with Southside Baptist Church in Columbus, said Townsend must first attend church with the family. For the next month, Townsend soaked in biblical truths at worship services and during the car ride back to his home.

“Through his ministry, I realized I was a sinner in need of a Savior,” Townsend said. “In the middle of one of his sermons, the Holy Spirit rocked my world and I asked Jesus into my heart. The girl soon dropped me, but I got the better end of the deal.”

Immediately after he accepted Christ, Townsend shared the Truth with his friends, discovering that most of them attended church but had not bothered to tell him about Jesus.

“I thought that was odd,” he recalled. “Why wouldn’t you want to share the Good News with everybody?”

Townsend continued to grow in his faith as a high school junior, when his family moved to Huber Heights, Ohio. He attended Fellowship of Christian Athlete meetings at Wayne High School and became friends with the director, Ken Rebok, who discipled and encouraged him to pursue Christ on a deeper level.

“Ken Rebok taught me about the importance of reading God’s Word on a daily basis and how to share practical spiritual truths with other teenagers,” he said.

After his high school graduation, Townsend joined the United States Air Force, serving eight years before he was honorably discharged in 1982. He then enrolled at Louisiana College (now Louisiana Christian University) to begin training for youth ministry.

He graduated from LC and then Southwestern Baptist Theological Seminary, Fort Worth, Texas. Then he served on church staffs with First Baptist Church, Columbus, Texas; Trinity Baptist Church, Pineville, Louisiana; Donahue Family Church (now Journey Church), Pineville; and First Baptist Church, Jena.

While serving with FBC Jena, he introduced more than 2,000 children and their families to the Gospel through 18 seasons of Upward Basketball, took students to 27 summer camps,

ICE Enforcement and Removal Operations Jena takes care of business

Quiet does not settle here.The busy LaSalle U.S. Immigration and Customs Enforcement (ICE) Processing Center opened in the fall of 2007. Located in Jena, Louisiana, a town that covers about five square miles, it functions as an ICE-dedicated detention center with a maximum capacity of 1,320 beds.“The population here is constant and work is constant,” said John Hartnett, ICE Enforcement and Removal Operations assistant field office director. “We arrest an average of 125 people a month.”“We se...

Quiet does not settle here.

The busy LaSalle U.S. Immigration and Customs Enforcement (ICE) Processing Center opened in the fall of 2007. Located in Jena, Louisiana, a town that covers about five square miles, it functions as an ICE-dedicated detention center with a maximum capacity of 1,320 beds.

“The population here is constant and work is constant,” said John Hartnett, ICE Enforcement and Removal Operations assistant field office director. “We arrest an average of 125 people a month.”

“We see every kind of case and scenario you can imagine: U.S. citizen claims, visa waiver removals, reinstatements, administrative removal cases, crewman removals, federal district court ordered removals, assumed identity and impostor cases, and all types of situations and scenarios.”

Hartnett takes a common sense approach to his duties at LaSalle, “With a large detained population like we have at LaSalle, the health, safety and well-being of the detainees is the priority,” said Hartnett. “After that, we ensure facility compliance, transportation services and detainee interaction as required by all relevant policies and detention standards.”

When the facility was built, it included a unique administrative annex of five courtrooms. The Department of Justice’s Executive Office for Immigration Review uses the courtrooms to adjudicate immigration cases. Until recently, they had only done so remotely, via video transmission; but, since spring of 2017, and for the first time since LaSalle was built, immigration judges now preside over the courtrooms in person at LaSalle.

The recent surge in court activity places new administrative burdens on the ICE staff at LaSalle, but Enforcement and Removal Operations Jena personnel effectively coordinate the additional workload.

“The presence of the courtrooms at LaSalle has required a high level of coordination from ICE,” said Hartnett, “but the transition was nearly flawless and has been extremely successful.”

As part of the intake process at ICE facilities, detainees receive a complete health assessment within days of entry into the system. In one case, ICE Health Service Corps at LaSalle examined a detainee for a routine tuberculosis screening and discovered a heart aneurism.

“He was taken to a specialist, underwent emergency surgery, and his life was saved,” said Hartnett. “If the ICE Health Service Corps had not been here, he could have easily passed away at any given moment.”

“It saves lives to have them here on site.”

The Corps staff includes a doctor, nurses, nurse practitioners, psychiatrist, dentist, pharmacist, and a clinical social worker.

Enforcement and Removal Operations Jena personnel work in tandem with the Adams County Correctional Center in Natchez, Mississippi, a 90-minute drive away, as part of the Federal Institutional Hearing and Removal Program. ICE personnel arrest and receive approximately 100-140 removable aliens from the facility each month. Deportation officers at LaSalle prepare case paperwork in advance of the many arrivals each day from the prison. Upon their arrival at LaSalle, inmate processing includes fingerprinting and preparation for removal.

ICE Enforcement and Removal Operations Field Office Director, New Orleans, David D. Rivera recognizes the contribution of ICE employees at LaSalle: “The ERO Jena staff performs exceptionally in executing ICE’s mission. Their incredible enforcement accomplishments directly and significantly benefit the community by identifying, locating, apprehending, prosecuting, and removing priority targets from the United States. The great work being done at the LaSalle ICE Processing Center is second to none and is a critical part of the ICE New Orleans Field Office’s continued success.”

The LaSalle team earned recognition from ICE leadership in 2015 for “Outstanding Collaborative Effort” in the way they handled a mass influx of early releases from Adams County Correctional Center. Pursuant to United States Sentencing Commission Amendment 782, over 1,300 foreign born inmates were released from the Bureau of Prisons nationwide on October 30, 2015. Of those released, 240 were received into ICE custody at LaSalle and processed in advance by ICE.

Quincy R. Hodges III, supervisory detention and deportation officer, recognizes the challenges of the diverse enforcement and removal environment at LaSalle, “We deal with a wide variety of issues, from the coordination of removal flights, to consulate interviews with various countries in conjunction with the in-house immigration courts, to coordinating detainee transfers and transportation among the five state field offices; all those things in one location make our office unique.”

In addition to Adams, calls from other prisons and jails in 21 parishes throughout Louisiana are received and screened by ICE deportation officers at LaSalle. Reasons for the calls include, advance notice of alien release from custody, information about arrests, deportation proceedings, probation or parole.

Women and men, and both violent and non-violent offenders make up the large population of detainees at LaSalle.

“We have challenges, but are open-minded to ways to improve, adapt, become more efficient and provide transparency whenever possible,” said Hartnett.

Longtime employee Hodges shared Hartnett’s positive attitude. “It’s challenging to cover so many programs and to be required to know all the detention standards and immigration policies, but that is what I like about working here,” he said.

“Each day is different and brings a new challenge.”

Gamer’s Pair-A-Dice grows tabletop gaming community in Jena and beyond

JENA, La. (KALB) - Gamer’s Pair-A-Dice, a tabletop game and hobby shop, is quickly becoming the go-to spot in the region for all sorts of gaming enthusiasts and is building a thriving community around its welcoming atmosphere.The shop has been at its location at 1825 E. Oak Street in Jena for around a year. It is a place where games are sold, but more importantly, games are played.”It’s not about the money - it&rsq...

JENA, La. (KALB) - Gamer’s Pair-A-Dice, a tabletop game and hobby shop, is quickly becoming the go-to spot in the region for all sorts of gaming enthusiasts and is building a thriving community around its welcoming atmosphere.

The shop has been at its location at 1825 E. Oak Street in Jena for around a year. It is a place where games are sold, but more importantly, games are played.

”It’s not about the money - it’s about the community, it’s about getting people to play games and getting them out of the house,” said co-owner Chanin Hogan.

From games like Pokemon and Catan to Magic: The Gathering and Gloomhaven, there is something for everyone to enjoy. The shop focuses on creating a welcoming environment, which has patrons driving to the store multiple times a week to play games and create friendships with other players.

“We fostered that environment of care, trust, games and we make sure that everyone knows that you can come here and you can play games and you can be happy, healthy and not have to worry about feeling ostracized for not knowing enough or not feel like you’re cool enough, or in the wrong crowd,” said co-owner Luke Goudelock. “Everybody is welcome here.”

Almost every night of the week, Gamer’s Pair-A-Dice hosts gaming events and often has designated times for new players to learn the games from more experienced players.

“It’s a very inviting community, even if you’re new to board games, everyone here is willing to teach you, they are very willing to help new players out,” said longtime patron Dylan Boothe.

Tabletop gaming is a quickly growing hobby around the world, with more players ready to roll the dice and take a chance with new games. Those who think they are “too cool” to play are often the ones who end up having the most fun.

“Some people come in and have the intention to kind of just troll and make fun but then they get stuck because they’re like ‘Wait these guys are actually having fun, let me see what they’re doing’,” said Hogan. “You know they come in and say ‘its a bunch of nerds, a bunch of geeks’ - but then they see us, and they’re like this looks pretty fun.”

For more information on Gamer’s Pair-A-Dice and a schedule of its game nights and events, CLICK HERE.

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Spurred by slow deportation wait times, Louisiana ICE detainees attempted a hunger strike

WWNO - New Orleans Public Radio | By Bobbi-Jeanne Misick Roughly 300 detainees in a Louisiana Immigration and Customs Enforcement detention center in Jena attempted to stage a hunger strike recently, according to a press release from ...

WWNO - New Orleans Public Radio | By Bobbi-Jeanne Misick

Roughly 300 detainees in a Louisiana Immigration and Customs Enforcement detention center in Jena attempted to stage a hunger strike recently, according to a press release from Detention Watch Network.

The group refused breakfast on Feb. 27, demanding that grievances over deportation wait times be addressed.

A detainee, who is going by the alias Julio for fear of retaliation for speaking out, said people are being deported a month and a half to three months after they receive their final deportation notices.

“We don’t want people to stay that amount of time,” Julio said. “That’s why we’re doing the hunger strike.”

But after only two days, the attempted strike ended. Spokespeople from ICE and from GEO Group — the company that operates the facility — refute that a hunger strike took place at the detention center. Both groups in separate emails cited ICE’s Performance Based National Detention Standards, which classify a hunger strike as detainees refusing meals for 72 hours or nine consecutive meals.

ICE did not directly address the question of long waits for deportation but sent information about how complex the process can be.

“Enforcement and Removal Operations is focused on smart, effective immigration enforcement that protects the homeland through the arrest and removal of those who undermine the safety of our communities and the integrity of our immigration laws,” an Ice spokesperson said in an email.

Julio said detainees’ cases have constantly been held up in immigration courts, with many having their court appointments canceled or rescheduled. He does not think that practice is fair.

“We're locked up and we want to see results,” he said. “So sometimes we raise our voices and talk [and] try to get attention.”

Julio said the hunger strike attempt was also organized due to detainees not receiving adequate personal hygiene items — specifically, shampoo, toilet paper, toothbrushes and toothpaste — sometimes waiting for hours for toiletries that they need to get clean for the day and not having bags for trash on the weekends.

“People get up early at 7 a.m. and they don't bring things till 2 or 3 p.m. On weekends, [we] don't have anything,” Julio said. “We have to push them to bring us what we need.”

He also said that there are leaks in the building’s structure that let rainwater drip onto detainees' beds.

In an email, a GEO Group representative said the detention center “provides regular distribution of hygiene products to residents twice a week and provides refills on an “as needed” basis as required by ICE’s Performance Based National Detention Standards. The spokesperson also rejected that the detention center is not maintained well and said once the facility learned of the leaky roof they initiated and completed a work order to fix it.

Julio said facility staff has said they would provide hygiene products more frequently. He and other detainees are waiting to see if that happens before organizing a future strike attempt.

Louisiana immigrant detention facilities have seen several hunger strikes from detainees in recent years, including one at the Central Louisiana ICE Processing Center in 2019, in which five detainees were force-hydrated after refusing to eat for two months. In 2020, mass hunger strikes at Pine Prairie ICE Processing Center and Winn Correctional Center were reportedly quashed with the use of pepper spray and alleged excessive force.

This story was produced by the Gulf States Newsroom, a collaboration among Mississippi Public Broadcasting, WBHM in Alabama and WWNO and WRKF in Louisiana and NPR.

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